geoffw
New Member
Posts โข 620
Likes โข 306
October 2009
|
VNA Issue 24 LE packs, by geoffw on Dec 18, 2013 10:40:05 GMT 1, Hi,
I know some peeps on here PM'd me about this etc. but I wanted to make a thread just to give everyone a heads up. It's only just come to our attention that a fair few people who won the lottery haven't had their copies posted out.
This is due to the VNA brain, aka our Mac, suffering some issues, screwing up the Royal Mail postage software and combined with some major staff issues that have really messed things up big time - if anyone has emailed Ro be aware she hasn't been in the office for over 6 weeks, hence the radio silence. We assumed things had happened and it turns out, they hadn't.
I'm raising this as I know the deadline for raising a Paypal dispute has either passed or is about to pass. Don't worry you will be getting your LE mag!!
We're working through this now but some people may not receive their copies until after Xmas/New Year. Again, sorry for that.
We have all the lotto winners details, paypal invoices etc. (so please don't email chancing your luck if you weren't selected!) but please bear with us while we work through all of this and try make it all right. And also accept our sincere apologies for anyone who has been waiting...they are coming!
If any Lottery winners have any issues / concerns / question can you please email: ltd@verynearlyalmost.com as that is the one inbox where we have all the lottery winner email responses etc.
Thank you, Team VNA
Hi,
I know some peeps on here PM'd me about this etc. but I wanted to make a thread just to give everyone a heads up. It's only just come to our attention that a fair few people who won the lottery haven't had their copies posted out.
This is due to the VNA brain, aka our Mac, suffering some issues, screwing up the Royal Mail postage software and combined with some major staff issues that have really messed things up big time - if anyone has emailed Ro be aware she hasn't been in the office for over 6 weeks, hence the radio silence. We assumed things had happened and it turns out, they hadn't.
I'm raising this as I know the deadline for raising a Paypal dispute has either passed or is about to pass. Don't worry you will be getting your LE mag!!
We're working through this now but some people may not receive their copies until after Xmas/New Year. Again, sorry for that.
We have all the lotto winners details, paypal invoices etc. (so please don't email chancing your luck if you weren't selected!) but please bear with us while we work through all of this and try make it all right. And also accept our sincere apologies for anyone who has been waiting...they are coming!
If any Lottery winners have any issues / concerns / question can you please email: ltd@verynearlyalmost.com as that is the one inbox where we have all the lottery winner email responses etc.
Thank you, Team VNA
|
|
|
VNA Issue 24 LE packs, by Coach on Dec 18, 2013 10:53:59 GMT 1, Sorry to hear your troubles Geoff But it sounds like you are getting on top of it. Good luck sorting it out. I am sure people will be patient, in view of all that you have given us over the years. Sterling effort! Happy Xmas to you and your team.
Sorry to hear your troubles Geoff But it sounds like you are getting on top of it. Good luck sorting it out. I am sure people will be patient, in view of all that you have given us over the years. Sterling effort! Happy Xmas to you and your team.
|
|
chablis
New Member
Posts โข 676
Likes โข 166
January 2008
|
VNA Issue 24 LE packs, by chablis on Dec 18, 2013 23:16:44 GMT 1, Ah.. The delay the PayPal dispute ploy. That way you can run off proceeds of your crime.
Me I attend on the night (where I can), grab a ticket, throw some notes at a hapless person while grabbing a lovely mag, then run off to drink the righteous drunk, and generally talking arty b'sh1t.
Geoff, if you find a TLP Ltd Mag down the back of the VNA sofa, let me know. To everyone else, I am happy to stake my very limited reputation on backing Geoff and the gang. The toppiest bunch of people you are ever likely to have the pleasure doing business with.
Ah.. The delay the PayPal dispute ploy. That way you can run off proceeds of your crime.
Me I attend on the night (where I can), grab a ticket, throw some notes at a hapless person while grabbing a lovely mag, then run off to drink the righteous drunk, and generally talking arty b'sh1t.
Geoff, if you find a TLP Ltd Mag down the back of the VNA sofa, let me know. To everyone else, I am happy to stake my very limited reputation on backing Geoff and the gang. The toppiest bunch of people you are ever likely to have the pleasure doing business with.
|
|
Finsbury
New Member
Posts โข 879
Likes โข 233
May 2011
|
VNA Issue 24 LE packs, by Finsbury on Dec 19, 2013 0:02:14 GMT 1, Cheers for the update Geoff
Cheers for the update Geoff
|
|
geoffw
New Member
Posts โข 620
Likes โข 306
October 2009
|
VNA Issue 24 LE packs, by geoffw on Dec 19, 2013 11:08:39 GMT 1, Ah.. The delay the PayPal dispute ploy. That way you can run off proceeds of your crime. Me I attend on the night (where I can), grab a ticket, throw some notes at a hapless person while grabbing a lovely mag, then run off to drink the righteous drunk, and generally talking arty b'sh1t. Geoff, if you find a TLP Ltd Mag down the back of the VNA sofa, let me know. To everyone else, I am happy to stake my very limited reputation on backing Geoff and the gang. The toppiest bunch of people you are ever likely to have the pleasure doing business with. Yep writing this from the beach in Brasil
TLP limited? Well given that we'll need to turn the office upside down etc. to sort all this I'll keep an eye out!
Ah.. The delay the PayPal dispute ploy. That way you can run off proceeds of your crime. Me I attend on the night (where I can), grab a ticket, throw some notes at a hapless person while grabbing a lovely mag, then run off to drink the righteous drunk, and generally talking arty b'sh1t. Geoff, if you find a TLP Ltd Mag down the back of the VNA sofa, let me know. To everyone else, I am happy to stake my very limited reputation on backing Geoff and the gang. The toppiest bunch of people you are ever likely to have the pleasure doing business with. Yep writing this from the beach in Brasil TLP limited? Well given that we'll need to turn the office upside down etc. to sort all this I'll keep an eye out!
|
|
geoffw
New Member
Posts โข 620
Likes โข 306
October 2009
|
VNA Issue 24 LE packs, by geoffw on Jan 15, 2014 15:05:48 GMT 1, Hi everyone...quick update for you. We've looked through emails, postage records and Paypal to resolve this.
However, if anyone who entered the VNA lottery draw for issue 24 was notified as winning and has not received a payment request from Paypal, please get in touch with sophie@verynearlyalmost.com by Friday 17th of Jan to resolve. Please include proof of notification in the email.
For anyone who has not yet received their LTD edition VNA 24 magazine after paying via paypal, please be assured that we know who you are and are working to resolve it asap. If you have any concerns please get in touch with sophie@verynearlyalmost.com.
Hi everyone...quick update for you. We've looked through emails, postage records and Paypal to resolve this.
However, if anyone who entered the VNA lottery draw for issue 24 was notified as winning and has not received a payment request from Paypal, please get in touch with sophie@verynearlyalmost.com by Friday 17th of Jan to resolve. Please include proof of notification in the email.
For anyone who has not yet received their LTD edition VNA 24 magazine after paying via paypal, please be assured that we know who you are and are working to resolve it asap. If you have any concerns please get in touch with sophie@verynearlyalmost.com.
|
|
|