iamzero
Full Member
Posts โข 9,190
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May 2011
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Bad dealing tab tab, by iamzero on Jan 21, 2017 13:06:05 GMT 1, So if a tube arrived crushed and therefore resulting in the artwork becoming damaged then the insurance doesn't cover it?
So if a tube arrived crushed and therefore resulting in the artwork becoming damaged then the insurance doesn't cover it?
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cstav
New Member
Posts โข 41
Likes โข 10
May 2016
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Bad dealing tab tab, by cstav on Jan 21, 2017 14:39:05 GMT 1,
Tabtab says I did'nt contact him straight away about the condition of the prints.Also a lie. As you can see I wrote the email 37minutes after I picked up the tube.Would say that was pretty fast. When asked why he dont report them stolen,he says the big edition was unnumbered. As you can see on photo,both are marked with number.
Tabtab says I did'nt contact him straight away about the condition of the prints.Also a lie. As you can see I wrote the email 37minutes after I picked up the tube.Would say that was pretty fast. When asked why he dont report them stolen,he says the big edition was unnumbered. As you can see on photo,both are marked with number.
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11
Junior Member
Posts โข 4,810
Likes โข 6,711
February 2011
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Bad dealing tab tab, by 11 on Jan 21, 2017 14:55:57 GMT 1, So if a tube arrived crushed and therefore resulting in the artwork becoming damaged then the insurance doesn't cover it? Exactly, i had blindly used couriers and their insurance products in peaceful ignorance, then switched to using a mgmt company.....it was only when I booked an item for despatch that they phoned and pointed out that the insurance with all domestic couriers is the same
Artwork is ONLY covered for loss - when i looked i was gobsmacked
You can get Art insurance that will give you some cover but that too has loads of loopholes and get-out clauses - only when the company collect it, inspect it and re-pack it will they give you unconditional cover for damage
So if a tube arrived crushed and therefore resulting in the artwork becoming damaged then the insurance doesn't cover it? Exactly, i had blindly used couriers and their insurance products in peaceful ignorance, then switched to using a mgmt company.....it was only when I booked an item for despatch that they phoned and pointed out that the insurance with all domestic couriers is the same Artwork is ONLY covered for loss - when i looked i was gobsmacked You can get Art insurance that will give you some cover but that too has loads of loopholes and get-out clauses - only when the company collect it, inspect it and re-pack it will they give you unconditional cover for damage
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11
Junior Member
Posts โข 4,810
Likes โข 6,711
February 2011
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Bad dealing tab tab, by 11 on Jan 21, 2017 16:01:33 GMT 1, This is a typical example of the type of exemptions on art, and when you look you find it is listed in every single insurance policy :
"Additional items excluded from compensation when using the globalexpress service :
Artwork, including any work created or developed by the application of skill, taste or creative talent for sale, display or collection. This includes without limitation, items such as paintings, drawings, vases, tapestries, limited-edition prints, fine art, statues, sculptures, collector's items, customised or personalised musical instruments or similar items"
This is a typical example of the type of exemptions on art, and when you look you find it is listed in every single insurance policy :
"Additional items excluded from compensation when using the globalexpress service :
Artwork, including any work created or developed by the application of skill, taste or creative talent for sale, display or collection. This includes without limitation, items such as paintings, drawings, vases, tapestries, limited-edition prints, fine art, statues, sculptures, collector's items, customised or personalised musical instruments or similar items"
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rustledust
New Member
Posts โข 139
Likes โข 80
June 2010
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Bad dealing tab tab, by rustledust on Jan 21, 2017 16:10:52 GMT 1, In sum, seems as if OP has been screwed over. Onus is on tab tab to be asking where his parcel is (after he agreed to a refund and it was sent back to him). If he doesn't chase this, it's obvious why.
Only one option here gents. Judge Rinder.
In sum, seems as if OP has been screwed over. Onus is on tab tab to be asking where his parcel is (after he agreed to a refund and it was sent back to him). If he doesn't chase this, it's obvious why.
Only one option here gents. Judge Rinder.
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Deleted
Posts โข 0
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January 1970
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Bad dealing tab tab, by Deleted on Jan 21, 2017 16:17:42 GMT 1, So if a tube arrived crushed and therefore resulting in the artwork becoming damaged then the insurance doesn't cover it? It's a dilemma. I always very sturdily package and insure when I send. Funnily enough, when using the post office parcel service from here, never ha done problem. When using the big name international parcel services, I have had very securely packaged in plywood box an the artwork arrived broken. Damage caused at the depot I dropped the package off to.
If one sends in a flimsy cardboard tube a very expensive print worth a thousand or two and the tube gets crushed then why should the company re imburse.
It's up to the sender to package securely and I can't belive anyone would send very expensive art in a flimsy tube, but there again people do like to save a bit here and there.
So if a tube arrived crushed and therefore resulting in the artwork becoming damaged then the insurance doesn't cover it? It's a dilemma. I always very sturdily package and insure when I send. Funnily enough, when using the post office parcel service from here, never ha done problem. When using the big name international parcel services, I have had very securely packaged in plywood box an the artwork arrived broken. Damage caused at the depot I dropped the package off to. If one sends in a flimsy cardboard tube a very expensive print worth a thousand or two and the tube gets crushed then why should the company re imburse. It's up to the sender to package securely and I can't belive anyone would send very expensive art in a flimsy tube, but there again people do like to save a bit here and there.
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Dungle
Junior Member
Posts โข 3,994
Likes โข 5,127
June 2011
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Bad dealing tab tab, by Dungle on Jan 21, 2017 16:21:20 GMT 1, Very odd to mark it Banksy artwork ยฃ2500
I smell something.
๐๐๐
Very odd to mark it Banksy artwork ยฃ2500
I smell something.
๐๐๐
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Winks
Junior Member
Posts โข 2,772
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April 2016
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Bad dealing tab tab, by Winks on Jan 21, 2017 17:36:29 GMT 1, Very odd to mark it Banksy artwork ยฃ2500 I smell something. ๐๐๐
What Banksy artwork is worth ยฃ2.5k?
Silver flags two years ago?
Very odd to mark it Banksy artwork ยฃ2500 I smell something. ๐๐๐ What Banksy artwork is worth ยฃ2.5k? Silver flags two years ago?
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nighthawk
Junior Member
Posts โข 1,337
Likes โข 1,219
February 2013
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Bad dealing tab tab, by nighthawk on Jan 22, 2017 4:46:23 GMT 1, I don't know Tabtab, but I sold a few prints to cstav about a year ago, and had no issues at all. Was a smooth transaction, from start to finish.
I don't know Tabtab, but I sold a few prints to cstav about a year ago, and had no issues at all. Was a smooth transaction, from start to finish.
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calizto
New Member
Posts โข 174
Likes โข 113
September 2014
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Bad dealing tab tab, by calizto on Jan 22, 2017 9:33:37 GMT 1, I bought some prints from Tabtab a couple of years ago, and one of the prints had some creases. Nothing was said about the condition. Never bothered to complain about it..
I bought some prints from Tabtab a couple of years ago, and one of the prints had some creases. Nothing was said about the condition. Never bothered to complain about it..
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cstav
New Member
Posts โข 41
Likes โข 10
May 2016
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Bad dealing tab tab, by cstav on Jan 22, 2017 16:57:08 GMT 1,
As you see Parcelforce have done their job to find the parcel.
I made the claim first,but they send him a declaration as he refuse for recieving the package. They send this twice,but never sent back. How can I make this damage on print?I mailed him about this 37 minutes after I picked it up at the post office. How many times do prints get taken in and out of tube in this short time.
If you look at the paper it was rolled in,there are creases at the same spot as on print. Pictures tabtab sent before I bought doesnt show this area. Tube he sent was wrapped in black film,so it would be easy to see if it had been opened.
As you see Parcelforce have done their job to find the parcel. I made the claim first,but they send him a declaration as he refuse for recieving the package. They send this twice,but never sent back. How can I make this damage on print?I mailed him about this 37 minutes after I picked it up at the post office. How many times do prints get taken in and out of tube in this short time. If you look at the paper it was rolled in,there are creases at the same spot as on print. Pictures tabtab sent before I bought doesnt show this area. Tube he sent was wrapped in black film,so it would be easy to see if it had been opened.
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Morfx
Junior Member
Posts โข 2,698
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May 2013
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Bad dealing tab tab, by Morfx on Jan 22, 2017 17:34:11 GMT 1, Not weighing in here but Parcel force can't be trusted.. I've ordered Catfood, yes cat food and it was delivered whilst I was at work to the correct address, with GPS and apparently signed for by me.. Me and the missus were at work..
Signed for by Hanley according to the driver.. (my Surname Which would of clearly been on the parcel)
No doubt he left it on my doorstep and signed for it himself..
I was re-embursed by the company that sent the package..
Just stating you cannot trust the delivery drivers....
Not weighing in here but Parcel force can't be trusted.. I've ordered Catfood, yes cat food and it was delivered whilst I was at work to the correct address, with GPS and apparently signed for by me.. Me and the missus were at work..
Signed for by Hanley according to the driver.. (my Surname Which would of clearly been on the parcel)
No doubt he left it on my doorstep and signed for it himself..
I was re-embursed by the company that sent the package..
Just stating you cannot trust the delivery drivers....
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rjf76
Junior Member
Posts โข 2,481
Likes โข 2,626
January 2015
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Bad dealing tab tab, by rjf76 on Jan 22, 2017 17:39:21 GMT 1, Not weighing in here but Parcel force can't be trusted.. I've ordered Catfood, yes cat food and it was delivered whilst I was at work to the correct address, with GPS and apparently signed for by me.. Me and the missus were at work.. Signed for by Hanley according to the driver.. (my Surname Which would of clearly been on the parcel) No doubt he left it on my doorstep and signed for it himself.. I was re-embursed by the company that sent the package.. Just stating you cannot trust the delivery drivers....
I can relate to this. Had a crate from Andy at Castle delivered to my address and 'signed' for by me....me and my wife were both at work 25 miles away!! Long story short, reunited after 5 days - the driver had signed and left it propped against my door and a neighbour (who I didn't know) took it inside for safe keeping!! Unbelievable!! Me and Andy both pursued but got nothing more than 'sorry' and 'we are talking to the driver'....a sham.
Obviously this doesn't apply to all drivers/deliveries...just an unfortunate case!
Not weighing in here but Parcel force can't be trusted.. I've ordered Catfood, yes cat food and it was delivered whilst I was at work to the correct address, with GPS and apparently signed for by me.. Me and the missus were at work.. Signed for by Hanley according to the driver.. (my Surname Which would of clearly been on the parcel) No doubt he left it on my doorstep and signed for it himself.. I was re-embursed by the company that sent the package.. Just stating you cannot trust the delivery drivers.... I can relate to this. Had a crate from Andy at Castle delivered to my address and 'signed' for by me....me and my wife were both at work 25 miles away!! Long story short, reunited after 5 days - the driver had signed and left it propped against my door and a neighbour (who I didn't know) took it inside for safe keeping!! Unbelievable!! Me and Andy both pursued but got nothing more than 'sorry' and 'we are talking to the driver'....a sham. Obviously this doesn't apply to all drivers/deliveries...just an unfortunate case!
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cstav
New Member
Posts โข 41
Likes โข 10
May 2016
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Bad dealing tab tab, by cstav on Jan 22, 2017 17:59:58 GMT 1, If that was the case here,first thing to do would be to return the declaration form and chase the package.
If you are not at home,would'nt be to hard to prove that these days๐
If that was the case here,first thing to do would be to return the declaration form and chase the package.
If you are not at home,would'nt be to hard to prove that these days๐
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andyroo0312
Junior Member
Posts โข 2,174
Likes โข 1,675
July 2011
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Bad dealing tab tab, by andyroo0312 on Jan 23, 2017 3:19:27 GMT 1, If that was the case here,first thing to do would be to return the declaration form and chase the package. If you are not at home,would'nt be to hard to prove that these days๐ Everyone should use PVC plumbers pipe if sending expensive prints virtually indestructible and the weight difference is minimal, a truck could run over it and all would be fine. I have found most damaged prints are done so when being packed especially if its more than one print. Most around my way have cameras at their front and back doors. It certainly seems to keep the postie doing the right thing. A friend has a door bell that has a camera in it and when someone rings it goes to your phone or iPad so you can see who it is and then speak to them if need be. You can't even have a pee in someones garden walking home from the pub these days with out ending up on camera which more often than not leads to FaceBook with the person asking does anyone know this person as the bastard has just killed my prized daffodils.
If that was the case here,first thing to do would be to return the declaration form and chase the package. If you are not at home,would'nt be to hard to prove that these days๐ Everyone should use PVC plumbers pipe if sending expensive prints virtually indestructible and the weight difference is minimal, a truck could run over it and all would be fine. I have found most damaged prints are done so when being packed especially if its more than one print. Most around my way have cameras at their front and back doors. It certainly seems to keep the postie doing the right thing. A friend has a door bell that has a camera in it and when someone rings it goes to your phone or iPad so you can see who it is and then speak to them if need be. You can't even have a pee in someones garden walking home from the pub these days with out ending up on camera which more often than not leads to FaceBook with the person asking does anyone know this person as the bastard has just killed my prized daffodils.
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Black Apple Art
Art Gallery
Junior Member
Posts โข 2,007
Likes โข 3,970
September 2013
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Bad dealing tab tab, by Black Apple Art on Jan 23, 2017 4:20:23 GMT 1, If that was the case here,first thing to do would be to return the declaration form and chase the package. If you are not at home,would'nt be to hard to prove that these days๐ Everyone should use PVC plumbers pipe if sending expensive prints virtually indestructible and the weight difference is minimal, a truck could run over it and all would be fine. I have found most damaged prints are done so when being packed especially if its more than one print. Most around my way have cameras at their front and back doors. It certainly seems to keep the postie doing the right thing. A friend has a door bell that has a camera in it and when someone rings it goes to your phone or iPad so you can see who it is and then speak to them if need be. You can't even have a pee in someones garden walking home from the pub these days with out ending up on camera which more often than not leads to FaceBook with the person asking does anyone know this person as the bastard has just killed my prized daffodils. IMO PVC is a far distant second best to Flat Packing for high value prints. Rolled prints expose the piece to numerous hazards including: damage while bring rolled, inserted or removed from the tube or the most common, edge damage, either in transit or in any of the above actions which can happen regardless of the tube material. There are great ways to immobilize a print while in the tube but non are 100% and it always leave a margin for error when the recipient is removing it. Also if the print as been flat or framed for some time, just rolling it alone could cause damage such as cracking and other unpredictable deformities. In all my experience it's just not worth the risk using a tube for what amounts to a small negligible savings when compared to the value of the art. I always have my "high value" prints flat packed and when I am the receiving party and the sender wants to tube it, I have it collected and packed properly at my cost. Worth every penny for peace of mind.
If that was the case here,first thing to do would be to return the declaration form and chase the package. If you are not at home,would'nt be to hard to prove that these days๐ Everyone should use PVC plumbers pipe if sending expensive prints virtually indestructible and the weight difference is minimal, a truck could run over it and all would be fine. I have found most damaged prints are done so when being packed especially if its more than one print. Most around my way have cameras at their front and back doors. It certainly seems to keep the postie doing the right thing. A friend has a door bell that has a camera in it and when someone rings it goes to your phone or iPad so you can see who it is and then speak to them if need be. You can't even have a pee in someones garden walking home from the pub these days with out ending up on camera which more often than not leads to FaceBook with the person asking does anyone know this person as the bastard has just killed my prized daffodils. IMO PVC is a far distant second best to Flat Packing for high value prints. Rolled prints expose the piece to numerous hazards including: damage while bring rolled, inserted or removed from the tube or the most common, edge damage, either in transit or in any of the above actions which can happen regardless of the tube material. There are great ways to immobilize a print while in the tube but non are 100% and it always leave a margin for error when the recipient is removing it. Also if the print as been flat or framed for some time, just rolling it alone could cause damage such as cracking and other unpredictable deformities. In all my experience it's just not worth the risk using a tube for what amounts to a small negligible savings when compared to the value of the art. I always have my "high value" prints flat packed and when I am the receiving party and the sender wants to tube it, I have it collected and packed properly at my cost. Worth every penny for peace of mind.
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