Urban Art Association

I've never bought from them but think it's s bit quick for you to call them a scam. Maybe just slow with deliveries and responses. Anyway hope it gets resolved

It happened few months ago to an other member on the same product. It seems they sell a Sold Out print.

No, i bought il nulla too, a couple of years back, it took a month, didnt reply my emails neither, it will get to you. Be a bit patient. Actually the first print i ever bought. And it was well packed too. So no Studiocromie is no scam. 
Better remove this thread, or at least change the title.

Not surprising. You certainly aren't the first person to have issues with them.

Scammers? No. Slow and terrible customer service, yes.

shame on them

I think Italy is on its summer shut down. Only know because we tried to order some parts and that's what we go told

August is holiday time all over the country, it's one big long summer month of drinking - eating - shagging and general good times. Your print is waaaaay down the pecking order mate!

Exactly, it's unfair to disapprove of hard working gallery owners not being able to spend their profits on holidays, and instead want them to do mundane things like sending out art.

Artists.

Thats all.

I found very easy talk with Angelo through IG chat, email is slower.. I had no deal yet with him but he has nice selection of works lately (Paul Kremer and Revok)

For the record, they do still have the Blu print. A friend ordered one in July and it just arrived early this month. Damaged of course, due to their notoriously shitty packing, but arrived nonetheless.

Hello forum,

To recap:
- bought a print from them (was very happy, à Blu still available).
- I put on 2 threads "guys it's still available go buy it"
- a guy from the forum told me that they don't have the print and it took month to have to money back (now I felt bad because I tell people and friends to buy one)
- I have some doubt, sent and email to them (no response) a second (no response) a third (no response)
- I'm angry, they sell print they don't have, I made this thread.
- the same day they reply that their on vacation (I don't have any problem with that but you can put an out of office or something like that) and they will be happy to reimburse me
- i'm waiting, last day of the paypal claim they replied that the print is on the way.
- few days later I received the print perfectly packed. (The print is a beauty)
- wrote them an email to apologize but still thinking that they can really improve the customer service.

I don't know if I will buy again from them.
Please note that this thread do not tend to discredit their effort and work for the urban art cause.