|
|
Colissimo Postage from Paris?, by Jalouse Rosemont on Mar 13, 2019 17:00:15 GMT 1, Hi, can anyone tell me if Colissimo does different tiers of postage internationally from Paris?
Im in the UK waiting for a package from France and so far after two weeks there is no tracking and its not even arrived in the UK.
Thanks.
Hi, can anyone tell me if Colissimo does different tiers of postage internationally from Paris?
Im in the UK waiting for a package from France and so far after two weeks there is no tracking and its not even arrived in the UK.
Thanks.
|
|
|
|
Colissimo Postage from Paris?, by Jalouse Rosemont on Mar 13, 2019 17:19:16 GMT 1, It's Collissimo International, the shipper has the tracking number since the shipping day. I shiped a tube for Brighton two weeks ago and in less than 5 days it was delivered. And the post office had problems with the delivery adress... so you can count it in this delay. Little tricks : if you are living in france, you can send books abroad for special price with the "Livre et Brochure tarif" it's a special price from La Poste for promoting french culture. Your book must be write in french and have a cultural goal. link
It's Collissimo International, the shipper has the tracking number since the shipping day. I shiped a tube for Brighton two weeks ago and in less than 5 days it was delivered. And the post office had problems with the delivery adress... so you can count it in this delay. Little tricks : if you are living in france, you can send books abroad for special price with the "Livre et Brochure tarif" it's a special price from La Poste for promoting french culture. Your book must be write in french and have a cultural goal. linkThanks. I was wondering should I worry after two weeks, after all, it might be OK if it was sent from the outer regions of Newfoundland, but this is Paris, less than 3 hours by Eurostar. |
|
puritog
New Member
Posts โข 367
Likes โข 314
August 2015
|
Colissimo Postage from Paris?, by puritog on Mar 13, 2019 17:48:20 GMT 1, It's Collissimo International, the shipper has the tracking number since the shipping day. I shiped a tube for Brighton two weeks ago and in less than 5 days it was delivered. And the post office had problems with the delivery adress... so you can count it in this delay. Little tricks : if you are living in france, you can send books abroad for special price with the "Livre et Brochure tarif" it's a special price from La Poste for promoting french culture. Your book must be write in french and have a cultural goal. linkThanks. I was wondering should I worry after two weeks, after all, it might be OK if it was sent from the outer regions of Newfoundland, but this is Paris, less than 3 hours by Eurostar.
In my experience 2 weeks starts being too long from France to UK. Colissimo is always priority (not economy) shipping. The tracking doesn't say anything at all? I would still wait few days, but at some point the sender should contact the post and see what happened
It's Collissimo International, the shipper has the tracking number since the shipping day. I shiped a tube for Brighton two weeks ago and in less than 5 days it was delivered. And the post office had problems with the delivery adress... so you can count it in this delay. Little tricks : if you are living in france, you can send books abroad for special price with the "Livre et Brochure tarif" it's a special price from La Poste for promoting french culture. Your book must be write in french and have a cultural goal. linkThanks. I was wondering should I worry after two weeks, after all, it might be OK if it was sent from the outer regions of Newfoundland, but this is Paris, less than 3 hours by Eurostar. In my experience 2 weeks starts being too long from France to UK. Colissimo is always priority (not economy) shipping. The tracking doesn't say anything at all? I would still wait few days, but at some point the sender should contact the post and see what happened |
|
|
|
Colissimo Postage from Paris?, by Jalouse Rosemont on Mar 13, 2019 18:01:55 GMT 1, Tracking only says despatched to the UK. Exported, then nothing after nearly two weeks.
Tracking only says despatched to the UK. Exported, then nothing after nearly two weeks.
|
|
Matt
Junior Member
Posts โข 2,347
Likes โข 3,434
September 2014
|
Colissimo Postage from Paris?, by Matt on Mar 13, 2019 18:12:08 GMT 1, France to UK postal service can be quites**te. Other way around too.
Who delivers colissimo in the UK ? If Royal Mail or Parcel force, sometimes sticking the French tracking on the UK partnerโs website pops up what has been happening since package landed in the UK (explaining why Colissimo no longer sees it)
Works other way around for sure : . Parcel Force tracking is recognised by GLS who deliver Parcelforce in France...
France to UK postal service can be quites**te. Other way around too.
Who delivers colissimo in the UK ? If Royal Mail or Parcel force, sometimes sticking the French tracking on the UK partnerโs website pops up what has been happening since package landed in the UK (explaining why Colissimo no longer sees it)
Works other way around for sure : . Parcel Force tracking is recognised by GLS who deliver Parcelforce in France...
|
|
Deleted
Posts โข 0
Likes โข
January 1970
|
Colissimo Postage from Paris?, by Deleted on Mar 13, 2019 18:29:49 GMT 1, Do you have the tracking number? What site are you checking its progress on? If nothing shows on the Colissimo site, have you tried the Royal Mail tracking page? All sites should show the same info but I have sometimes found that they don't. Colissimo may think its none of their business after the parcel leaves France.
This happened to one of my parcels (not from France) but there was no updates after it arrived in the UK for nearly 2 weeks. I complained and, miraculously, it suddenly re-appeared on the system. Bizarre.
Do you have the tracking number? What site are you checking its progress on? If nothing shows on the Colissimo site, have you tried the Royal Mail tracking page? All sites should show the same info but I have sometimes found that they don't. Colissimo may think its none of their business after the parcel leaves France.
This happened to one of my parcels (not from France) but there was no updates after it arrived in the UK for nearly 2 weeks. I complained and, miraculously, it suddenly re-appeared on the system. Bizarre.
|
|
|
|
Guy Denning
Artist
New Member
Posts โข 636
Likes โข 1,281
July 2007
|
Colissimo Postage from Paris?, by Guy Denning on Mar 14, 2019 15:40:56 GMT 1, Hi, can anyone tell me if Colissimo does different tiers of postage internationally from Paris? Im in the UK waiting for a package from France and so far after two weeks there is no tracking and its not even arrived in the UK. Thanks.
Hi, can anyone tell me if Colissimo does different tiers of postage internationally from Paris? Im in the UK waiting for a package from France and so far after two weeks there is no tracking and its not even arrived in the UK. Thanks. Two weeks is too long. I post a lot from rural France to the UK and it lands well inside that time. I had one problem where a piece was posted in a tube that got stuck within a machine at one of the French handling 'platforms'. Ask the sender to take their paperwork to the postie they sent it from and the post office will start the process of tracking it down themselves. The first thing they'll do is do an online tracking and if that doesn't clarify the sender can ask for an investigation for insurance purposes. That usually gets 'em moving. |
|
moron
Junior Member
Posts โข 2,711
Likes โข 1,050
September 2017
|
Colissimo Postage from Paris?, by moron on Mar 15, 2019 13:44:10 GMT 1, If you have the correct tracking number that is showing online. One scenario is that it arrived in UK. Could not be delivered due to wrong name or address on the parcel or similar and it has been sent back to the sender in France hence the delay.
If you have the correct tracking number that is showing online. One scenario is that it arrived in UK. Could not be delivered due to wrong name or address on the parcel or similar and it has been sent back to the sender in France hence the delay.
|
|
|
|
Colissimo Postage from Paris?, by Jalouse Rosemont on Mar 16, 2019 19:47:36 GMT 1, The tracking number for Parcelforce says its still in France at the sorting office from the 2nd March.
Royal Mail says its left the sorting office on the 2nd March and
Colissimo says its on route to London from the 2nd March.
But none say that its arrived in the UK.
Agreed. 2 weeks is too long.
The tracking number for Parcelforce says its still in France at the sorting office from the 2nd March.
Royal Mail says its left the sorting office on the 2nd March and
Colissimo says its on route to London from the 2nd March.
But none say that its arrived in the UK.
Agreed. 2 weeks is too long.
|
|
Deleted
Posts โข 0
Likes โข
January 1970
|
Colissimo Postage from Paris?, by Deleted on Mar 16, 2019 20:02:28 GMT 1, The tracking number for Parcelforce says its still in France at the sorting office from the 2nd March. Royal Mail says its left the sorting office on the 2nd March and Colissimo says its on route to London from the 2nd March. But none say that its arrived in the UK. Agreed. 2 weeks is too long.
You may also want to try entering the tracking number here. www.17track.net/en
I find 17track very informative and detailed. They even often show the fight numbers etc.
The tracking number for Parcelforce says its still in France at the sorting office from the 2nd March. Royal Mail says its left the sorting office on the 2nd March and Colissimo says its on route to London from the 2nd March. But none say that its arrived in the UK. Agreed. 2 weeks is too long. Sounds like something has gone wrong, doesn't it. I would put in a claim/query via the Colissimo website. You may also want to try entering the tracking number here. www.17track.net/en I find 17track very informative and detailed. They even often show the fight numbers etc. |
|
|
|
Colissimo Postage from Paris?, by Jalouse Rosemont on Mar 16, 2019 20:21:25 GMT 1, The tracking number for Parcelforce says its still in France at the sorting office from the 2nd March. Royal Mail says its left the sorting office on the 2nd March and Colissimo says its on route to London from the 2nd March. But none say that its arrived in the UK. Agreed. 2 weeks is too long. Sounds like something has gone wrong, doesn't it. I would put in a claim/query via the Colissimo website. You may also want to try entering the tracking number here. www.17track.net/en I find 17track very informative and detailed. They even often show the fight numbers etc.
2019-03-02 00:00
Parcel platform, your parcel is being routed.
Everything seems to stop on the 2nd March and then a cold trail.
The tracking number for Parcelforce says its still in France at the sorting office from the 2nd March. Royal Mail says its left the sorting office on the 2nd March and Colissimo says its on route to London from the 2nd March. But none say that its arrived in the UK. Agreed. 2 weeks is too long. Sounds like something has gone wrong, doesn't it. I would put in a claim/query via the Colissimo website. You may also want to try entering the tracking number here. www.17track.net/en I find 17track very informative and detailed. They even often show the fight numbers etc. Thanks, I tried that and it said.. 2019-03-02 00:00 Parcel platform, your parcel is being routed. Everything seems to stop on the 2nd March and then a cold trail. |
|
|
|
Colissimo Postage from Paris?, by Jalouse Rosemont on Mar 19, 2019 22:08:44 GMT 1, Just an update...
Nothing so far, but I wish to share the reviews Colissimo have received and you can be the judge on whether you think I will ever see my package....
uk.trustpilot.com/review/www.colissimo.fr?page=1
|
|
moron
Junior Member
Posts โข 2,711
Likes โข 1,050
September 2017
|
Colissimo Postage from Paris?, by moron on Mar 21, 2019 14:11:00 GMT 1, Did you check the number here ?
www.laposte.fr/particulier/outils/en/track-a-parcel
You need to get the sender to contact the Postal Service in France.
It could be that your package is held up in France because of the ongoing customs strike.
|
|
|
|
Colissimo Postage from Paris?, by Jalouse Rosemont on Apr 3, 2019 11:55:12 GMT 1, The tracking number for Parcelforce says its still in France at the sorting office from the 2nd March. Royal Mail says its left the sorting office on the 2nd March and Colissimo says its on route to London from the 2nd March. But none say that its arrived in the UK. Agreed. 2 weeks is too long.
When you pay someone a substantial amount by PayPal friends and family and they won't refund you...
Would alarm bells go off in your hread?
The tracking number for Parcelforce says its still in France at the sorting office from the 2nd March. Royal Mail says its left the sorting office on the 2nd March and Colissimo says its on route to London from the 2nd March. But none say that its arrived in the UK. Agreed. 2 weeks is too long. After a month, the package still hasn't arrived from France. When you pay someone a substantial amount by PayPal friends and family and they won't refund you... Would alarm bells go off in your hread? |
|
|
|
puritog
New Member
Posts โข 367
Likes โข 314
August 2015
|
Colissimo Postage from Paris?, by puritog on Apr 3, 2019 12:09:31 GMT 1, A bit yes. He should at least start the claim with the French post to track down the shipment and potentially claim the insurance
A bit yes. He should at least start the claim with the French post to track down the shipment and potentially claim the insurance
|
|
Deleted
Posts โข 0
Likes โข
January 1970
|
Colissimo Postage from Paris?, by Deleted on Apr 3, 2019 12:17:47 GMT 1, How was the parcel sent? Tracked and signed for? If so, the sender can at least file a claim with Colissimo. If it has got completely lost then they should at least be able to get back the amount they put on the customs form as the value (subject to Colissimo's terms and conditions of course). You can't claim from PayPal but you should be able to claim from Colissimo.
Also, did you pay using a credit card on PayPal? Credit card payments automatically give some protection if goods do not arrive. Another avenue worth investigating.
How was the parcel sent? Tracked and signed for? If so, the sender can at least file a claim with Colissimo. If it has got completely lost then they should at least be able to get back the amount they put on the customs form as the value (subject to Colissimo's terms and conditions of course). You can't claim from PayPal but you should be able to claim from Colissimo.
Also, did you pay using a credit card on PayPal? Credit card payments automatically give some protection if goods do not arrive. Another avenue worth investigating.
|
|
Dive Jedi
Junior Member
Posts โข 6,159
Likes โข 9,383
October 2015
|
Colissimo Postage from Paris?, by Dive Jedi on Apr 3, 2019 12:39:31 GMT 1, The tracking number for Parcelforce says its still in France at the sorting office from the 2nd March. Royal Mail says its left the sorting office on the 2nd March and Colissimo says its on route to London from the 2nd March. But none say that its arrived in the UK. Agreed. 2 weeks is too long. After a month, the package still hasn't arrived from France. When you pay someone a substantial amount by PayPal friends and family and they won't refund you... Would alarm bells go off in your hread?
They should however file a complaint with Collisimo and keep you updated.
If the shipping is indeed lost, then the seller will be refunded by the insurance, so they should refund you.
What has the seller communicated to you so far?
The tracking number for Parcelforce says its still in France at the sorting office from the 2nd March. Royal Mail says its left the sorting office on the 2nd March and Colissimo says its on route to London from the 2nd March. But none say that its arrived in the UK. Agreed. 2 weeks is too long. After a month, the package still hasn't arrived from France. When you pay someone a substantial amount by PayPal friends and family and they won't refund you... Would alarm bells go off in your hread? If the seller did send your package I would understand why they would not refund you. They should however file a complaint with Collisimo and keep you updated. If the shipping is indeed lost, then the seller will be refunded by the insurance, so they should refund you. What has the seller communicated to you so far? |
|
