mac
New Member
Posts โข 84
Likes โข 45
July 2013
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Conor Harrington BLK/MRKT AP print for $250., by mac on Oct 17, 2013 5:52:50 GMT 1, Annoying about the (so-called) deal, the Harrington is back up there now for $700 (and still available). I picked up the Chloe Early print on rag for $150, hoping that wasn't an error by BLK MRKT, anyone bought from them before?
Whilst I'm at it, anyone know good places to pick up Early's prints? The OGs are a little out of my price range and hers and Harrington's prints always seem to be picked up quickly and then tough to find. Patience I suppose...
Annoying about the (so-called) deal, the Harrington is back up there now for $700 (and still available). I picked up the Chloe Early print on rag for $150, hoping that wasn't an error by BLK MRKT, anyone bought from them before?
Whilst I'm at it, anyone know good places to pick up Early's prints? The OGs are a little out of my price range and hers and Harrington's prints always seem to be picked up quickly and then tough to find. Patience I suppose...
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BMG
Art Gallery
New Member
Posts โข 158
Likes โข 3
August 2007
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Conor Harrington BLK/MRKT AP print for $250., by BMG on Oct 18, 2013 18:53:22 GMT 1, It looks like these were an error and we are getting refunded, or a 20% discount from the $700 they should have been. Shame. That's very disappointing!! Sorry to hear that guys!!! Not only that, it took them a long time to let you all know about it. They still haven't replied to their e-mails either. My opinion on BLK-MRKT has just gone down even further ...... Poor customer service!!
Excuse me, but in our defense on this point, we did contact the few people involved ASAPโmeaning when we woke up (we are in California) and saw the orders and the dozens of emails requesting if any others were available. We quickly realized the programming error. As was explained with profuse apologies, these rare prints are from our personal collection, released basically as a special surprise, and the pricing error was due to the commotion/exhaustion of launching our new website. It is not an excuse, but the truth nonetheless.
BLK/MRKT is known all over the world for caring not only about the quality of our editions and delivery systems, but also about our artists and collectors. After 15 years I doubt this is really in dispute.
If anyone has problems, we are easily contacted, and will do our best to work it out in a way that ends up with you having an amazing piece of art for your walls and collection.
take care.
BMG
It looks like these were an error and we are getting refunded, or a 20% discount from the $700 they should have been. Shame. That's very disappointing!! Sorry to hear that guys!!! Not only that, it took them a long time to let you all know about it. They still haven't replied to their e-mails either. My opinion on BLK-MRKT has just gone down even further ...... Poor customer service!! Excuse me, but in our defense on this point, we did contact the few people involved ASAPโmeaning when we woke up (we are in California) and saw the orders and the dozens of emails requesting if any others were available. We quickly realized the programming error. As was explained with profuse apologies, these rare prints are from our personal collection, released basically as a special surprise, and the pricing error was due to the commotion/exhaustion of launching our new website. It is not an excuse, but the truth nonetheless. BLK/MRKT is known all over the world for caring not only about the quality of our editions and delivery systems, but also about our artists and collectors. After 15 years I doubt this is really in dispute. If anyone has problems, we are easily contacted, and will do our best to work it out in a way that ends up with you having an amazing piece of art for your walls and collection. take care. BMG |
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street4RT
New Member
Posts โข 304
Likes โข 36
May 2013
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Conor Harrington BLK/MRKT AP print for $250., by street4RT on Oct 22, 2013 13:16:35 GMT 1, That's very disappointing!! Sorry to hear that guys!!! Not only that, it took them a long time to let you all know about it. They still haven't replied to their e-mails either. My opinion on BLK-MRKT has just gone down even further ...... Poor customer service!! Excuse me, but in our defense on this point, we did contact the few people involved ASAPโmeaning when we woke up (we are in California) and saw the orders and the dozens of emails requesting if any others were available. We quickly realized the programming error. As was explained with profuse apologies, these rare prints are from our personal collection, released basically as a special surprise, and the pricing error was due to the commotion/exhaustion of launching our new website. It is not an excuse, but the truth nonetheless. BLK/MRKT is known all over the world for caring not only about the quality of our editions and delivery systems, but also about our artists and collectors. After 15 years I doubt this is really in dispute. If anyone has problems, we are easily contacted, and will do our best to work it out in a way that ends up with you having an amazing piece of art for your walls and collection. take care. BMG
I am glad to see I got a reaction from you as that at least means you care about your customers and your reputation.
The only disappointing thing is that I still haven't received a reply to my email ..... and it was sent on the 15th .... so it contradicts what you have written .....
I look forward to your reply as I understand this could have been down to human error.
That's very disappointing!! Sorry to hear that guys!!! Not only that, it took them a long time to let you all know about it. They still haven't replied to their e-mails either. My opinion on BLK-MRKT has just gone down even further ...... Poor customer service!! Excuse me, but in our defense on this point, we did contact the few people involved ASAPโmeaning when we woke up (we are in California) and saw the orders and the dozens of emails requesting if any others were available. We quickly realized the programming error. As was explained with profuse apologies, these rare prints are from our personal collection, released basically as a special surprise, and the pricing error was due to the commotion/exhaustion of launching our new website. It is not an excuse, but the truth nonetheless. BLK/MRKT is known all over the world for caring not only about the quality of our editions and delivery systems, but also about our artists and collectors. After 15 years I doubt this is really in dispute. If anyone has problems, we are easily contacted, and will do our best to work it out in a way that ends up with you having an amazing piece of art for your walls and collection. take care. BMG I am glad to see I got a reaction from you as that at least means you care about your customers and your reputation. The only disappointing thing is that I still haven't received a reply to my email ..... and it was sent on the 15th .... so it contradicts what you have written ..... I look forward to your reply as I understand this could have been down to human error. |
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t3c
Junior Member
Posts โข 1,570
Likes โข 703
July 2011
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Conor Harrington BLK/MRKT AP print for $250., by t3c on Oct 22, 2013 14:01:49 GMT 1, I'd like to quickly say that BMG are really good guys and I took them up on the 20% consolation offer after the price error..mistakes happen. All good. Thanks again
I'd like to quickly say that BMG are really good guys and I took them up on the 20% consolation offer after the price error..mistakes happen. All good. Thanks again
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kbfrombk
Junior Member
Posts โข 2,073
Likes โข 1,264
October 2013
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Conor Harrington BLK/MRKT AP print for $250., by kbfrombk on Oct 22, 2013 14:36:08 GMT 1, Sounds like you just got served streetfart.
:-)
Sounds like you just got served streetfart.
:-)
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Gentle Mental
Junior Member
Posts โข 2,815
Likes โข 854
May 2007
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Conor Harrington BLK/MRKT AP print for $250., by Gentle Mental on Oct 22, 2013 14:38:27 GMT 1, i love bmg! i wish i have more money i would buy loads from them.
they are not snooty. their art is great. their artists have a certain aesthetics tastes vibe thingy that's intelligent, understated and not garish...and they are lovely people to deal with!
also everything is priced reasonably. rarely do they go for the "kill" and overprice artwork like, say...laz ?...
i can't stop.... ok i should. ok i will now.
i love bmg! i wish i have more money i would buy loads from them. they are not snooty. their art is great. their artists have a certain aesthetics tastes vibe thingy that's intelligent, understated and not garish...and they are lovely people to deal with! also everything is priced reasonably. rarely do they go for the "kill" and overprice artwork like, say...laz ?... i can't stop.... ok i should. ok i will now. |
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BMG
Art Gallery
New Member
Posts โข 158
Likes โข 3
August 2007
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Conor Harrington BLK/MRKT AP print for $250., by BMG on Oct 22, 2013 18:37:09 GMT 1, STEET4ART: Your email was not received. Please contact us directly at contact at blkmrkt.com with any questions. Thx.
STEET4ART: Your email was not received. Please contact us directly at contact at blkmrkt.com with any questions. Thx.
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swamped
New Member
Posts โข 525
Likes โข 41
January 2009
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Conor Harrington BLK/MRKT AP print for $250., by swamped on Oct 22, 2013 20:10:02 GMT 1, What a load of crap black-market is one of the best and nicest galleries I have ever dealt with and I am in Seattle, so your story spunds like rubbish from all i have done with them over many years now.
What a load of crap black-market is one of the best and nicest galleries I have ever dealt with and I am in Seattle, so your story spunds like rubbish from all i have done with them over many years now.
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street4RT
New Member
Posts โข 304
Likes โข 36
May 2013
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Conor Harrington BLK/MRKT AP print for $250., by street4RT on Oct 23, 2013 9:54:15 GMT 1, What a load of crap black-market is one of the best and nicest galleries I have ever dealt with and I am in Seattle, so your story spunds like rubbish from all i have done with them over many years now.
As I said, probably human error (not replying to my email) to blame after a technical error (pricing issue/cart issue).
I guess i just got very unlucky ...
I can prove the e-mail i sent BLK/MRKT - just about to forward it on again.
The fact that BLK/MRKT have responded here and are actually interested to see where it went wrong is a good start for me.
What a load of crap black-market is one of the best and nicest galleries I have ever dealt with and I am in Seattle, so your story spunds like rubbish from all i have done with them over many years now. No offense taken but ... seems like you are calling me a liar? As I said, probably human error (not replying to my email) to blame after a technical error (pricing issue/cart issue). I guess i just got very unlucky ... I can prove the e-mail i sent BLK/MRKT - just about to forward it on again. The fact that BLK/MRKT have responded here and are actually interested to see where it went wrong is a good start for me. |
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