iamzero
Full Member
Posts • 9,188
Likes • 8,537
May 2011
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New Peter Blake print release £180, by iamzero on Nov 29, 2013 23:51:56 GMT 1, They really are nice too. Good buy. Just a shame some gallery folk struggle to cope with the concept of descent packaging for artwork.
They really are nice too. Good buy. Just a shame some gallery folk struggle to cope with the concept of descent packaging for artwork.
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DameHoracia
New Member
Posts • 455
Likes • 213
June 2013
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New Peter Blake print release £180, by DameHoracia on Nov 30, 2013 13:08:34 GMT 1,
It arrived. Damaged. I'm not sure why any gallery, let alone one connected to a museum would send prints out in this manner. Straight away I could see it had been bent at the top end of the envelope, it shouldn't have been sent like this. I had two prints recently sent from the states that were flat packed, arrived perfect condition because of the hardboard used. But from Wales to here using cardboard, a jiffy bag and Royal Mail, would always be a problem.
I've asked for my money back via paypal. I don't want to risk them sending another one, packaging it the same way, and lets face it the chances are high on that happening. Someone needs to be retrained in packaging. Good thing, the more damaged ones appear through this farce, the rarer the print will be in the long run. No longer an edition of 250 that's for sure.
It arrived. Damaged. I'm not sure why any gallery, let alone one connected to a museum would send prints out in this manner. Straight away I could see it had been bent at the top end of the envelope, it shouldn't have been sent like this. I had two prints recently sent from the states that were flat packed, arrived perfect condition because of the hardboard used. But from Wales to here using cardboard, a jiffy bag and Royal Mail, would always be a problem. I've asked for my money back via paypal. I don't want to risk them sending another one, packaging it the same way, and lets face it the chances are high on that happening. Someone needs to be retrained in packaging. Good thing, the more damaged ones appear through this farce, the rarer the print will be in the long run. No longer an edition of 250 that's for sure.
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JAlternatión
Junior Member
Posts • 1,268
Likes • 963
December 2011
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New Peter Blake print release £180, by JAlternatión on Nov 30, 2013 18:59:57 GMT 1, Shame to hear about some getting damaged. Mine had the cardboard surroundung the print and then another 2 bits outside the jiffy bag which made it pretty solid, sounds like some only had the inner ones?
Shame to hear about some getting damaged. Mine had the cardboard surroundung the print and then another 2 bits outside the jiffy bag which made it pretty solid, sounds like some only had the inner ones?
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Argiebaji
Junior Member
Posts • 3,012
Likes • 1,181
June 2008
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New Peter Blake print release £180, by Argiebaji on Nov 30, 2013 19:22:53 GMT 1, You can listen to Richard Burton's / Dylan Thomas "under milk wood" on spotify .. HIGHLY recommended! Funny, 'rich' , layered and just like a peter blake collage!
You can listen to Richard Burton's / Dylan Thomas "under milk wood" on spotify .. HIGHLY recommended! Funny, 'rich' , layered and just like a peter blake collage!
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richmister
New Member
Posts • 121
Likes • 31
October 2007
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New Peter Blake print release £180, by richmister on Nov 30, 2013 20:56:17 GMT 1, Mine was also damaged. It always amazes me that people do not think practically when packaging up artwork. I asked politely for a replacement and i'm waiting for a reply.
Mine was also damaged. It always amazes me that people do not think practically when packaging up artwork. I asked politely for a replacement and i'm waiting for a reply.
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jettad
Junior Member
Posts • 1,033
Likes • 900
October 2011
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New Peter Blake print release £180, by jettad on Nov 30, 2013 21:12:59 GMT 1, Sorry to hear about all the damaged ones. Not giving much hope for mine coming to Seattle.
Sorry to hear about all the damaged ones. Not giving much hope for mine coming to Seattle.
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Octopus UK
New Member
Posts • 867
Likes • 181
February 2007
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New Peter Blake print release £180, by Octopus UK on Nov 30, 2013 23:25:45 GMT 1, Wow, looked like I dodged the bullet on this one. Mine is OK, a slight 5mm crease in one corner that I can live with.
Wow, looked like I dodged the bullet on this one. Mine is OK, a slight 5mm crease in one corner that I can live with.
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gilsteph
Junior Member
Posts • 1,434
Likes • 300
September 2006
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New Peter Blake print release £180, by gilsteph on Dec 2, 2013 23:20:51 GMT 1, I think they may have learnt their lesson...mine arrived perfectly today. Lovely print!
I think they may have learnt their lesson...mine arrived perfectly today. Lovely print!
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DameHoracia
New Member
Posts • 455
Likes • 213
June 2013
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New Peter Blake print release £180, by DameHoracia on Dec 2, 2013 23:30:11 GMT 1, I think they may have learnt their lesson...mine arrived perfectly today. Lovely print! I doubt it had much to do with it, I wrote to them the moment there were two complaints on here re the packaging. I was worried mine would turn up in a state too (which it did - so too late for mine).
I told them I was on an 'art forum' and that it didn't bode well for other prints sent out if the ones delivered were damaged, as it would surely be more than a couple having issues as the time went on. I also told them to be aware that I was expecting my print on the Saturday and that they would be hearing from me regarding whether it arrived in good order or not. When my print arrived, of course they received a very snooty email of complaint regarding their packaging and lack of care as a museum dealing with art work blah blah blah.... A nonsense that they have to have it explained to them. Today i received an email from the woman who is in charge of the shop and was told to send the print back and that I would get my refund on doing so. So that is what I will do. I don't expect i will be ordering from them again.
I think they may have learnt their lesson...mine arrived perfectly today. Lovely print! I doubt it had much to do with it, I wrote to them the moment there were two complaints on here re the packaging. I was worried mine would turn up in a state too (which it did - so too late for mine). I told them I was on an 'art forum' and that it didn't bode well for other prints sent out if the ones delivered were damaged, as it would surely be more than a couple having issues as the time went on. I also told them to be aware that I was expecting my print on the Saturday and that they would be hearing from me regarding whether it arrived in good order or not. When my print arrived, of course they received a very snooty email of complaint regarding their packaging and lack of care as a museum dealing with art work blah blah blah.... A nonsense that they have to have it explained to them. Today i received an email from the woman who is in charge of the shop and was told to send the print back and that I would get my refund on doing so. So that is what I will do. I don't expect i will be ordering from them again.
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Rsyok
Junior Member
Posts • 3,372
Likes • 504
January 2008
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New Peter Blake print release £180, by Rsyok on Dec 2, 2013 23:37:18 GMT 1, It's just a museum shop so they are used to selling postcards and stuffed dragons. Plenty of galleries/artists damage things too its a learning curve.(you sound like mumsnet)
Peter Blake is appearing in Cardiff Wed for a lecture but its fully booked.
It's just a museum shop so they are used to selling postcards and stuffed dragons. Plenty of galleries/artists damage things too its a learning curve.(you sound like mumsnet)
Peter Blake is appearing in Cardiff Wed for a lecture but its fully booked.
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DameHoracia
New Member
Posts • 455
Likes • 213
June 2013
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New Peter Blake print release £180, by DameHoracia on Dec 2, 2013 23:44:34 GMT 1, Mumsnet? What is that supposed to be, an attempt at an insult or something. I don't use Mumsnet by the way, so I'll leave that to you. Learning curves on other people's money by a museum, yeah ok then. Sounds very sane.
I'm not allowed to expect proper packaging for 185 quid? Please.
I don't care if it was the sweet shop on grove ducky, I do expect prints purchased to be carefully packaged whether they're from a gallery or not.
Mum x
Mumsnet? What is that supposed to be, an attempt at an insult or something. I don't use Mumsnet by the way, so I'll leave that to you. Learning curves on other people's money by a museum, yeah ok then. Sounds very sane.
I'm not allowed to expect proper packaging for 185 quid? Please.
I don't care if it was the sweet shop on grove ducky, I do expect prints purchased to be carefully packaged whether they're from a gallery or not.
Mum x
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iamzero
Full Member
Posts • 9,188
Likes • 8,537
May 2011
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New Peter Blake print release £180, by iamzero on Dec 3, 2013 7:48:03 GMT 1, Made a phone call about mine and was asked to send it back too for a replacement. The the museum could not have been more apologetic and have ordered a better packaging solution for future apparently... Let's hope my next one arrives better.
Made a phone call about mine and was asked to send it back too for a replacement. The the museum could not have been more apologetic and have ordered a better packaging solution for future apparently... Let's hope my next one arrives better.
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mac
New Member
Posts • 84
Likes • 45
July 2013
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New Peter Blake print release £180, by mac on Dec 3, 2013 8:49:22 GMT 1, Fingers crossed for mine. Last 3 prints I have received flat have all been damaged (though they are travelling to China) which is a shame, especially when you wait for 3/4 weeks for them to arrive. Last Peter Blake print (Ian Dury) arrived dogeared so reckon I am owed a pristine one this time round.
Fingers crossed for mine. Last 3 prints I have received flat have all been damaged (though they are travelling to China) which is a shame, especially when you wait for 3/4 weeks for them to arrive. Last Peter Blake print (Ian Dury) arrived dogeared so reckon I am owed a pristine one this time round.
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sohohoho
Junior Member
Posts • 1,693
Likes • 451
April 2011
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New Peter Blake print release £180, by sohohoho on Dec 4, 2013 5:02:44 GMT 1, Sold out? It's been removed from the site.
Sold out? It's been removed from the site.
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DameHoracia
New Member
Posts • 455
Likes • 213
June 2013
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New Peter Blake print release £180, by DameHoracia on Dec 4, 2013 8:29:02 GMT 1, Probably so many damaged that they had to save the rest to resend.
Probably so many damaged that they had to save the rest to resend.
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jettad
Junior Member
Posts • 1,033
Likes • 900
October 2011
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New Peter Blake print release £180, by jettad on Dec 5, 2013 22:09:05 GMT 1, Mine arrived in Seattle today damaged.
Mine arrived in Seattle today damaged.
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Briggs 74
New Member
Posts • 678
Likes • 713
July 2009
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New Peter Blake print release £180, by Briggs 74 on Dec 7, 2013 15:47:14 GMT 1, Got mine yesterday in mint condition
They seem to have sorted the packaging issue out
Got mine yesterday in mint condition
They seem to have sorted the packaging issue out
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telecine
New Member
Posts • 918
Likes • 877
October 2008
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New Peter Blake print release £180, by telecine on Dec 7, 2013 17:20:43 GMT 1, Mine arrived damaged this morning!
Mine arrived damaged this morning!
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richmister
New Member
Posts • 121
Likes • 31
October 2007
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New Peter Blake print release £180, by richmister on Dec 7, 2013 17:32:26 GMT 1, My replacement arrived this morning. It was damaged worse than the first one and the packaging was still really poor. Fed up now.
My replacement arrived this morning. It was damaged worse than the first one and the packaging was still really poor. Fed up now.
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Argiebaji
Junior Member
Posts • 3,012
Likes • 1,181
June 2008
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New Peter Blake print release £180, by Argiebaji on Dec 7, 2013 17:34:20 GMT 1, Mine arrived today....and guess what...DAMAGED!!!
V V POOR!!
Mine arrived today....and guess what...DAMAGED!!!
V V POOR!!
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jettad
Junior Member
Posts • 1,033
Likes • 900
October 2011
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New Peter Blake print release £180, by jettad on Dec 7, 2013 18:25:20 GMT 1, To those that got replacements, how long did it take the museum to respond to your initial emails about a damaged print?
To those that got replacements, how long did it take the museum to respond to your initial emails about a damaged print?
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Octopus UK
New Member
Posts • 867
Likes • 181
February 2007
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New Peter Blake print release £180, by Octopus UK on Dec 7, 2013 19:37:55 GMT 1, How many of the original 250 are OK I wonder? This may end up been an edition of 4.
How many of the original 250 are OK I wonder? This may end up been an edition of 4.
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DameHoracia
New Member
Posts • 455
Likes • 213
June 2013
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New Peter Blake print release £180, by DameHoracia on Dec 7, 2013 19:45:17 GMT 1, To those that got replacements, how long did it take the museum to respond to your initial emails about a damaged print? I called her re my refund as I hadn't heard whether they received the print back and I also didn't trust choosing to have another sent. She kindly offered me a replacement saying that they had changed the packaging so it should arrived undamaged. She (Sara) is really nice, so maybe best to call when it's open so she can tell you directly.
It's a real shame, but I just couldn't chance a replacement and go round in circles. Although she did say they changed the way it was being packaged.
Ask for Sara in the shop, they'll put you through. National Museum Cardiff
Tel: (029) 2039 7951
To those that got replacements, how long did it take the museum to respond to your initial emails about a damaged print? I called her re my refund as I hadn't heard whether they received the print back and I also didn't trust choosing to have another sent. She kindly offered me a replacement saying that they had changed the packaging so it should arrived undamaged. She (Sara) is really nice, so maybe best to call when it's open so she can tell you directly. It's a real shame, but I just couldn't chance a replacement and go round in circles. Although she did say they changed the way it was being packaged. Ask for Sara in the shop, they'll put you through. National Museum Cardiff Tel: (029) 2039 7951
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bilbo
New Member
Posts • 178
Likes • 54
June 2013
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New Peter Blake print release £180, by bilbo on Dec 7, 2013 22:32:32 GMT 1, Seems I got pretty lucky. Mine arrived undamaged, which was a total relief after seeing previous comments!
Seems I got pretty lucky. Mine arrived undamaged, which was a total relief after seeing previous comments!
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Wenters
New Member
Posts • 807
Likes • 839
May 2007
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New Peter Blake print release £180, by Wenters on Dec 9, 2013 23:15:05 GMT 1, Replacement print arrived today. DAMAGED. Fingers crossed for number 3.
Replacement print arrived today. DAMAGED. Fingers crossed for number 3.
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iamzero
Full Member
Posts • 9,188
Likes • 8,537
May 2011
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New Peter Blake print release £180, by iamzero on Dec 9, 2013 23:35:41 GMT 1, My replacement arrived today without damage. Result.
My replacement arrived today without damage. Result.
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Argiebaji
Junior Member
Posts • 3,012
Likes • 1,181
June 2008
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New Peter Blake print release £180, by Argiebaji on Dec 14, 2013 11:59:07 GMT 1, Yes! They've cracked it! A lovely lovely print... A fantastic hand written quote by peter blake at the bottom... Worth the hassle... !
Yes! They've cracked it! A lovely lovely print... A fantastic hand written quote by peter blake at the bottom... Worth the hassle... !
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Wenters
New Member
Posts • 807
Likes • 839
May 2007
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New Peter Blake print release £180, by Wenters on Dec 14, 2013 18:23:29 GMT 1, Print 3 arrived today in perfect condition (it was in a box!!)
The quote isn't handwritten it's printed to look that way I think?!
Print 3 arrived today in perfect condition (it was in a box!!)
The quote isn't handwritten it's printed to look that way I think?!
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iamzero
Full Member
Posts • 9,188
Likes • 8,537
May 2011
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New Peter Blake print release £180, by iamzero on Dec 14, 2013 18:40:59 GMT 1, The quote is his handwriting but screened and hand numbered to the left and signed to the right.
The quote is his handwriting but screened and hand numbered to the left and signed to the right.
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