iamzero
Full Member
Posts โข 9,190
Likes โข 8,545
May 2011
|
Peter Blake โข The Dead Come Out in their Sunday Best, by iamzero on Nov 29, 2013 23:51:56 GMT 1, They really are nice too. Good buy. Just a shame some gallery folk struggle to cope with the concept of descent packaging for artwork.
They really are nice too. Good buy. Just a shame some gallery folk struggle to cope with the concept of descent packaging for artwork.
|
|
|
DameHoracia
New Member
Posts โข 455
Likes โข 213
June 2013
|
Peter Blake โข The Dead Come Out in their Sunday Best, by DameHoracia on Nov 30, 2013 13:08:34 GMT 1,
It arrived. Damaged. I'm not sure why any gallery, let alone one connected to a museum would send prints out in this manner. Straight away I could see it had been bent at the top end of the envelope, it shouldn't have been sent like this. I had two prints recently sent from the states that were flat packed, arrived perfect condition because of the hardboard used. But from Wales to here using cardboard, a jiffy bag and Royal Mail, would always be a problem.
I've asked for my money back via paypal. I don't want to risk them sending another one, packaging it the same way, and lets face it the chances are high on that happening. Someone needs to be retrained in packaging. Good thing, the more damaged ones appear through this farce, the rarer the print will be in the long run. No longer an edition of 250 that's for sure.
It arrived. Damaged. I'm not sure why any gallery, let alone one connected to a museum would send prints out in this manner. Straight away I could see it had been bent at the top end of the envelope, it shouldn't have been sent like this. I had two prints recently sent from the states that were flat packed, arrived perfect condition because of the hardboard used. But from Wales to here using cardboard, a jiffy bag and Royal Mail, would always be a problem. I've asked for my money back via paypal. I don't want to risk them sending another one, packaging it the same way, and lets face it the chances are high on that happening. Someone needs to be retrained in packaging. Good thing, the more damaged ones appear through this farce, the rarer the print will be in the long run. No longer an edition of 250 that's for sure.
|
|
JAlternatiรณn
Junior Member
Posts โข 1,269
Likes โข 965
December 2011
|
Peter Blake โข The Dead Come Out in their Sunday Best, by JAlternatiรณn on Nov 30, 2013 18:59:57 GMT 1, Shame to hear about some getting damaged. Mine had the cardboard surroundung the print and then another 2 bits outside the jiffy bag which made it pretty solid, sounds like some only had the inner ones?
Shame to hear about some getting damaged. Mine had the cardboard surroundung the print and then another 2 bits outside the jiffy bag which made it pretty solid, sounds like some only had the inner ones?
|
|
Argiebaji
Junior Member
Posts โข 3,013
Likes โข 1,183
June 2008
|
Peter Blake โข The Dead Come Out in their Sunday Best, by Argiebaji on Nov 30, 2013 19:22:53 GMT 1, You can listen to Richard Burton's / Dylan Thomas "under milk wood" on spotify .. HIGHLY recommended! Funny, 'rich' , layered and just like a peter blake collage!
You can listen to Richard Burton's / Dylan Thomas "under milk wood" on spotify .. HIGHLY recommended! Funny, 'rich' , layered and just like a peter blake collage!
|
|
richmister
New Member
Posts โข 122
Likes โข 31
October 2007
|
Peter Blake โข The Dead Come Out in their Sunday Best, by richmister on Nov 30, 2013 20:56:17 GMT 1, Mine was also damaged. It always amazes me that people do not think practically when packaging up artwork. I asked politely for a replacement and i'm waiting for a reply.
Mine was also damaged. It always amazes me that people do not think practically when packaging up artwork. I asked politely for a replacement and i'm waiting for a reply.
|
|
|
jettad
Junior Member
Posts โข 1,051
Likes โข 902
October 2011
|
Peter Blake โข The Dead Come Out in their Sunday Best, by jettad on Nov 30, 2013 21:12:59 GMT 1, Sorry to hear about all the damaged ones. Not giving much hope for mine coming to Seattle.
Sorry to hear about all the damaged ones. Not giving much hope for mine coming to Seattle.
|
|
Octopus UK
New Member
Posts โข 876
Likes โข 195
February 2007
|
Peter Blake โข The Dead Come Out in their Sunday Best, by Octopus UK on Nov 30, 2013 23:25:45 GMT 1, Wow, looked like I dodged the bullet on this one. Mine is OK, a slight 5mm crease in one corner that I can live with.
Wow, looked like I dodged the bullet on this one. Mine is OK, a slight 5mm crease in one corner that I can live with.
|
|
gilsteph
Junior Member
Posts โข 1,434
Likes โข 300
September 2006
|
Peter Blake โข The Dead Come Out in their Sunday Best, by gilsteph on Dec 2, 2013 23:20:51 GMT 1, I think they may have learnt their lesson...mine arrived perfectly today. Lovely print!
I think they may have learnt their lesson...mine arrived perfectly today. Lovely print!
|
|
DameHoracia
New Member
Posts โข 455
Likes โข 213
June 2013
|
Peter Blake โข The Dead Come Out in their Sunday Best, by DameHoracia on Dec 2, 2013 23:30:11 GMT 1, I think they may have learnt their lesson...mine arrived perfectly today. Lovely print! I doubt it had much to do with it, I wrote to them the moment there were two complaints on here re the packaging. I was worried mine would turn up in a state too (which it did - so too late for mine).
I told them I was on an 'art forum' and that it didn't bode well for other prints sent out if the ones delivered were damaged, as it would surely be more than a couple having issues as the time went on. I also told them to be aware that I was expecting my print on the Saturday and that they would be hearing from me regarding whether it arrived in good order or not. When my print arrived, of course they received a very snooty email of complaint regarding their packaging and lack of care as a museum dealing with art work blah blah blah.... A nonsense that they have to have it explained to them. Today i received an email from the woman who is in charge of the shop and was told to send the print back and that I would get my refund on doing so. So that is what I will do. I don't expect i will be ordering from them again.
I think they may have learnt their lesson...mine arrived perfectly today. Lovely print! I doubt it had much to do with it, I wrote to them the moment there were two complaints on here re the packaging. I was worried mine would turn up in a state too (which it did - so too late for mine). I told them I was on an 'art forum' and that it didn't bode well for other prints sent out if the ones delivered were damaged, as it would surely be more than a couple having issues as the time went on. I also told them to be aware that I was expecting my print on the Saturday and that they would be hearing from me regarding whether it arrived in good order or not. When my print arrived, of course they received a very snooty email of complaint regarding their packaging and lack of care as a museum dealing with art work blah blah blah.... A nonsense that they have to have it explained to them. Today i received an email from the woman who is in charge of the shop and was told to send the print back and that I would get my refund on doing so. So that is what I will do. I don't expect i will be ordering from them again.
|
|
Rsyok
Junior Member
Posts โข 3,374
Likes โข 507
January 2008
|
Peter Blake โข The Dead Come Out in their Sunday Best, by Rsyok on Dec 2, 2013 23:37:18 GMT 1, It's just a museum shop so they are used to selling postcards and stuffed dragons. Plenty of galleries/artists damage things too its a learning curve.(you sound like mumsnet)
Peter Blake is appearing in Cardiff Wed for a lecture but its fully booked.
It's just a museum shop so they are used to selling postcards and stuffed dragons. Plenty of galleries/artists damage things too its a learning curve.(you sound like mumsnet)
Peter Blake is appearing in Cardiff Wed for a lecture but its fully booked.
|
|
DameHoracia
New Member
Posts โข 455
Likes โข 213
June 2013
|
Peter Blake โข The Dead Come Out in their Sunday Best, by DameHoracia on Dec 2, 2013 23:44:34 GMT 1, Mumsnet? What is that supposed to be, an attempt at an insult or something. I don't use Mumsnet by the way, so I'll leave that to you. Learning curves on other people's money by a museum, yeah ok then. Sounds very sane.
I'm not allowed to expect proper packaging for 185 quid? Please.
I don't care if it was the sweet shop on grove ducky, I do expect prints purchased to be carefully packaged whether they're from a gallery or not.
Mum x
Mumsnet? What is that supposed to be, an attempt at an insult or something. I don't use Mumsnet by the way, so I'll leave that to you. Learning curves on other people's money by a museum, yeah ok then. Sounds very sane.
I'm not allowed to expect proper packaging for 185 quid? Please.
I don't care if it was the sweet shop on grove ducky, I do expect prints purchased to be carefully packaged whether they're from a gallery or not.
Mum x
|
|
iamzero
Full Member
Posts โข 9,190
Likes โข 8,545
May 2011
|
Peter Blake โข The Dead Come Out in their Sunday Best, by iamzero on Dec 3, 2013 7:48:03 GMT 1, Made a phone call about mine and was asked to send it back too for a replacement. The the museum could not have been more apologetic and have ordered a better packaging solution for future apparently... Let's hope my next one arrives better.
Made a phone call about mine and was asked to send it back too for a replacement. The the museum could not have been more apologetic and have ordered a better packaging solution for future apparently... Let's hope my next one arrives better.
|
|
mac
New Member
Posts โข 84
Likes โข 45
July 2013
|
Peter Blake โข The Dead Come Out in their Sunday Best, by mac on Dec 3, 2013 8:49:22 GMT 1, Fingers crossed for mine. Last 3 prints I have received flat have all been damaged (though they are travelling to China) which is a shame, especially when you wait for 3/4 weeks for them to arrive. Last Peter Blake print (Ian Dury) arrived dogeared so reckon I am owed a pristine one this time round.
Fingers crossed for mine. Last 3 prints I have received flat have all been damaged (though they are travelling to China) which is a shame, especially when you wait for 3/4 weeks for them to arrive. Last Peter Blake print (Ian Dury) arrived dogeared so reckon I am owed a pristine one this time round.
|
|
|
sohohoho
Junior Member
Posts โข 1,693
Likes โข 451
April 2011
|
Peter Blake โข The Dead Come Out in their Sunday Best, by sohohoho on Dec 4, 2013 5:02:44 GMT 1, Sold out? It's been removed from the site.
Sold out? It's been removed from the site.
|
|
DameHoracia
New Member
Posts โข 455
Likes โข 213
June 2013
|
Peter Blake โข The Dead Come Out in their Sunday Best, by DameHoracia on Dec 4, 2013 8:29:02 GMT 1, Probably so many damaged that they had to save the rest to resend.
Probably so many damaged that they had to save the rest to resend.
|
|
jettad
Junior Member
Posts โข 1,051
Likes โข 902
October 2011
|
Peter Blake โข The Dead Come Out in their Sunday Best, by jettad on Dec 5, 2013 22:09:05 GMT 1, Mine arrived in Seattle today damaged.
Mine arrived in Seattle today damaged.
|
|
Briggs 74
New Member
Posts โข 699
Likes โข 763
July 2009
|
Peter Blake โข The Dead Come Out in their Sunday Best, by Briggs 74 on Dec 7, 2013 15:47:14 GMT 1, Got mine yesterday in mint condition
They seem to have sorted the packaging issue out
Got mine yesterday in mint condition
They seem to have sorted the packaging issue out
|
|
telecine
New Member
Posts โข 921
Likes โข 881
October 2008
|
Peter Blake โข The Dead Come Out in their Sunday Best, by telecine on Dec 7, 2013 17:20:43 GMT 1, Mine arrived damaged this morning!
Mine arrived damaged this morning!
|
|
richmister
New Member
Posts โข 122
Likes โข 31
October 2007
|
Peter Blake โข The Dead Come Out in their Sunday Best, by richmister on Dec 7, 2013 17:32:26 GMT 1, My replacement arrived this morning. It was damaged worse than the first one and the packaging was still really poor. Fed up now.
My replacement arrived this morning. It was damaged worse than the first one and the packaging was still really poor. Fed up now.
|
|
Argiebaji
Junior Member
Posts โข 3,013
Likes โข 1,183
June 2008
|
Peter Blake โข The Dead Come Out in their Sunday Best, by Argiebaji on Dec 7, 2013 17:34:20 GMT 1, Mine arrived today....and guess what...DAMAGED!!!
V V POOR!!
Mine arrived today....and guess what...DAMAGED!!!
V V POOR!!
|
|
jettad
Junior Member
Posts โข 1,051
Likes โข 902
October 2011
|
Peter Blake โข The Dead Come Out in their Sunday Best, by jettad on Dec 7, 2013 18:25:20 GMT 1, To those that got replacements, how long did it take the museum to respond to your initial emails about a damaged print?
To those that got replacements, how long did it take the museum to respond to your initial emails about a damaged print?
|
|
|
Octopus UK
New Member
Posts โข 876
Likes โข 195
February 2007
|
Peter Blake โข The Dead Come Out in their Sunday Best, by Octopus UK on Dec 7, 2013 19:37:55 GMT 1, How many of the original 250 are OK I wonder? This may end up been an edition of 4.
How many of the original 250 are OK I wonder? This may end up been an edition of 4.
|
|
DameHoracia
New Member
Posts โข 455
Likes โข 213
June 2013
|
Peter Blake โข The Dead Come Out in their Sunday Best, by DameHoracia on Dec 7, 2013 19:45:17 GMT 1, To those that got replacements, how long did it take the museum to respond to your initial emails about a damaged print? I called her re my refund as I hadn't heard whether they received the print back and I also didn't trust choosing to have another sent. She kindly offered me a replacement saying that they had changed the packaging so it should arrived undamaged. She (Sara) is really nice, so maybe best to call when it's open so she can tell you directly.
It's a real shame, but I just couldn't chance a replacement and go round in circles. Although she did say they changed the way it was being packaged.
Ask for Sara in the shop, they'll put you through. National Museum Cardiff
Tel: (029) 2039 7951
To those that got replacements, how long did it take the museum to respond to your initial emails about a damaged print? I called her re my refund as I hadn't heard whether they received the print back and I also didn't trust choosing to have another sent. She kindly offered me a replacement saying that they had changed the packaging so it should arrived undamaged. She (Sara) is really nice, so maybe best to call when it's open so she can tell you directly. It's a real shame, but I just couldn't chance a replacement and go round in circles. Although she did say they changed the way it was being packaged. Ask for Sara in the shop, they'll put you through. National Museum Cardiff Tel: (029) 2039 7951
|
|
bilbo
New Member
Posts โข 178
Likes โข 54
June 2013
|
Peter Blake โข The Dead Come Out in their Sunday Best, by bilbo on Dec 7, 2013 22:32:32 GMT 1, Seems I got pretty lucky. Mine arrived undamaged, which was a total relief after seeing previous comments!
Seems I got pretty lucky. Mine arrived undamaged, which was a total relief after seeing previous comments!
|
|
Wenters
New Member
Posts โข 812
Likes โข 844
May 2007
|
Peter Blake โข The Dead Come Out in their Sunday Best, by Wenters on Dec 9, 2013 23:15:05 GMT 1, Replacement print arrived today. DAMAGED. Fingers crossed for number 3.
Replacement print arrived today. DAMAGED. Fingers crossed for number 3.
|
|
iamzero
Full Member
Posts โข 9,190
Likes โข 8,545
May 2011
|
Peter Blake โข The Dead Come Out in their Sunday Best, by iamzero on Dec 9, 2013 23:35:41 GMT 1, My replacement arrived today without damage. Result.
My replacement arrived today without damage. Result.
|
|
Argiebaji
Junior Member
Posts โข 3,013
Likes โข 1,183
June 2008
|
Peter Blake โข The Dead Come Out in their Sunday Best, by Argiebaji on Dec 14, 2013 11:59:07 GMT 1, Yes! They've cracked it! A lovely lovely print... A fantastic hand written quote by peter blake at the bottom... Worth the hassle... !
Yes! They've cracked it! A lovely lovely print... A fantastic hand written quote by peter blake at the bottom... Worth the hassle... !
|
|
Wenters
New Member
Posts โข 812
Likes โข 844
May 2007
|
Peter Blake โข The Dead Come Out in their Sunday Best, by Wenters on Dec 14, 2013 18:23:29 GMT 1, Print 3 arrived today in perfect condition (it was in a box!!)
The quote isn't handwritten it's printed to look that way I think?!
Print 3 arrived today in perfect condition (it was in a box!!)
The quote isn't handwritten it's printed to look that way I think?!
|
|
iamzero
Full Member
Posts โข 9,190
Likes โข 8,545
May 2011
|
Peter Blake โข The Dead Come Out in their Sunday Best, by iamzero on Dec 14, 2013 18:40:59 GMT 1, The quote is his handwriting but screened and hand numbered to the left and signed to the right.
The quote is his handwriting but screened and hand numbered to the left and signed to the right.
|
|