kbfrombk
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by kbfrombk on Jan 31, 2014 1:13:48 GMT 1, I personally have no problem with the release. But I can understand that there was an element of douchebaggery in not releasing the price and image of the print in advance. If they had released price and image in advance it would have been a more classy way to go about it, not that class amounts for much these days. Somewhat true but i would challenge that in a conspiracy-theory-type way and say that the board was all a-flutter about OsG pricing at €4,000 and I would reckon to you and others that was no random shot-in-the-dark guess.
The blurry teases and delay in showing image I guess could be seen with a raised brow, but I really don't think it has anything to do with class. Maybe check back into your childhoods and remember how fun it was to have a surprise like that?
I personally have no problem with the release. But I can understand that there was an element of douchebaggery in not releasing the price and image of the print in advance. If they had released price and image in advance it would have been a more classy way to go about it, not that class amounts for much these days. Somewhat true but i would challenge that in a conspiracy-theory-type way and say that the board was all a-flutter about OsG pricing at €4,000 and I would reckon to you and others that was no random shot-in-the-dark guess. The blurry teases and delay in showing image I guess could be seen with a raised brow, but I really don't think it has anything to do with class. Maybe check back into your childhoods and remember how fun it was to have a surprise like that?
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anodyne13
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by anodyne13 on Jan 31, 2014 5:24:40 GMT 1, I see what you're saying, but if you strictly look at pricing and releasing an image in advance vs waiting until the last minute, I think waiting until the last minute tilts the needle in the direction of not being forthcoming, which is not a desirable trait for the most part.
I see what you're saying, but if you strictly look at pricing and releasing an image in advance vs waiting until the last minute, I think waiting until the last minute tilts the needle in the direction of not being forthcoming, which is not a desirable trait for the most part.
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raindogs
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by raindogs on Jan 31, 2014 8:13:12 GMT 1, If I read this thread I find roughly 60% of posts about the price of the edition. You have already the answer: the print is sold out, this happened in 20 minutes, the print was oversold. So the price is right and probably they would have sold out at higher price. So yes it is indeed a good investment. Few comments about the artistic value of the print. Please share your opinions about art too!
If I read this thread I find roughly 60% of posts about the price of the edition. You have already the answer: the print is sold out, this happened in 20 minutes, the print was oversold. So the price is right and probably they would have sold out at higher price. So yes it is indeed a good investment. Few comments about the artistic value of the print. Please share your opinions about art too!
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alittle
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by alittle on Jan 31, 2014 8:29:57 GMT 1, Didn't love the image. I mean, I liked it, but I didn't $5K like it. To me, a big part of their work is the beautiful colour, and I just thought this piece looked a touch drab with the grey background. Pondered buying the print for what it is, but didn't really feel like spending $5K for the wrong reasons. Ended up buying the Inti print produced by the same studio at a tenth of the cost. It may not be worth $15K, but I like the image more, and my collection is not about investment/speculation.
Didn't love the image. I mean, I liked it, but I didn't $5K like it. To me, a big part of their work is the beautiful colour, and I just thought this piece looked a touch drab with the grey background. Pondered buying the print for what it is, but didn't really feel like spending $5K for the wrong reasons. Ended up buying the Inti print produced by the same studio at a tenth of the cost. It may not be worth $15K, but I like the image more, and my collection is not about investment/speculation.
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by rottenredrooster on Jan 31, 2014 13:03:45 GMT 1, Didn't secure a print myself. 99prints are saying they have not received my payment despite it leaving my account to JRSA.
Pain in the arse.
Didn't secure a print myself. 99prints are saying they have not received my payment despite it leaving my account to JRSA.
Pain in the arse.
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saint
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by saint on Jan 31, 2014 14:07:22 GMT 1, Have you spoken with you bank @rottenredrooster?
Often banks can put a ghost payment on your account, so it will look like the money has gone, but it is really just earmarked to go if the retailer then accepts the payment. The retailer can decline the payment (due to for example something being out of stock) and they will not recieve any money, but it may take longer for your bank to then take the payment off hold.
Did you pay via debit card? if so, should 99prints have accepted the money you would also have a fee for a foreign currency transaction (i think). If you don't have this it is is likely to be a ghost payment.
Fingers crossed for you.
Have you spoken with you bank @rottenredrooster?
Often banks can put a ghost payment on your account, so it will look like the money has gone, but it is really just earmarked to go if the retailer then accepts the payment. The retailer can decline the payment (due to for example something being out of stock) and they will not recieve any money, but it may take longer for your bank to then take the payment off hold.
Did you pay via debit card? if so, should 99prints have accepted the money you would also have a fee for a foreign currency transaction (i think). If you don't have this it is is likely to be a ghost payment.
Fingers crossed for you.
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by rottenredrooster on Jan 31, 2014 14:10:41 GMT 1, Have you spoken with you bank @rottenredrooster? Often banks can put a ghost payment on your account, so it will look like the money has gone, but it is really just earmarked to go if the retailer then accepts the payment. The retailer can decline the payment (due to for example something being out of stock) and they will not recieve any money, but it may take longer for your bank to then take the payment off hold. Did you pay via debit card? if so, should 99prints have accepted the money you would also have a fee for a foreign currency transaction (i think). If you don't have this it is is likely to be a ghost payment. Fingers crossed for you. Yes, bank confirmed it has left the account and was accepted. Can see it myself online.
Yep, 90euro fee was added to the transaction.
Should get sorted today hopefully. Cheers
Have you spoken with you bank @rottenredrooster? Often banks can put a ghost payment on your account, so it will look like the money has gone, but it is really just earmarked to go if the retailer then accepts the payment. The retailer can decline the payment (due to for example something being out of stock) and they will not recieve any money, but it may take longer for your bank to then take the payment off hold. Did you pay via debit card? if so, should 99prints have accepted the money you would also have a fee for a foreign currency transaction (i think). If you don't have this it is is likely to be a ghost payment. Fingers crossed for you. Yes, bank confirmed it has left the account and was accepted. Can see it myself online. Yep, 90euro fee was added to the transaction. Should get sorted today hopefully. Cheers
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saint
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September 2010
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by saint on Jan 31, 2014 14:17:17 GMT 1, Didn't love the image. I mean, I liked it, but I didn't $5K like it. To me, a big part of their work is the beautiful colour, and I just thought this piece looked a touch drab with the grey background. Pondered buying the print for what it is, but didn't really feel like spending $5K for the wrong reasons. Ended up buying the Inti print produced by the same studio at a tenth of the cost. It may not be worth $15K, but I like the image more, and my collection is not about investment/speculation. I love Inti's work, great pick up on that.
As for the Os Gemeos print, i've said it before and will say so again. I love the look of the print. I like the fact that they stepped away from the work they do at gallery shows, colourful backgrounds etc, and tried to keep it in a similar line to their street work. I really look forward to seeing better images of the print, as I think the way the background is done will look like a wall thats been buffed. The colour and patterns coming through on the characters top, and knee, will i'm sure really pop, and the shadow effect will also i'm sure work very well.
All in all, i think its a great print. I also think Os Gemeos would not put their name to something and sign it unless they were very happy with it. You don't wait 20 years to drop a print and then drop something you don't think shows your current work off IMO.
Just my 2c on the art itself rather than the price
Didn't love the image. I mean, I liked it, but I didn't $5K like it. To me, a big part of their work is the beautiful colour, and I just thought this piece looked a touch drab with the grey background. Pondered buying the print for what it is, but didn't really feel like spending $5K for the wrong reasons. Ended up buying the Inti print produced by the same studio at a tenth of the cost. It may not be worth $15K, but I like the image more, and my collection is not about investment/speculation. I love Inti's work, great pick up on that. As for the Os Gemeos print, i've said it before and will say so again. I love the look of the print. I like the fact that they stepped away from the work they do at gallery shows, colourful backgrounds etc, and tried to keep it in a similar line to their street work. I really look forward to seeing better images of the print, as I think the way the background is done will look like a wall thats been buffed. The colour and patterns coming through on the characters top, and knee, will i'm sure really pop, and the shadow effect will also i'm sure work very well. All in all, i think its a great print. I also think Os Gemeos would not put their name to something and sign it unless they were very happy with it. You don't wait 20 years to drop a print and then drop something you don't think shows your current work off IMO. Just my 2c on the art itself rather than the price
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saint
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September 2010
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by saint on Jan 31, 2014 14:18:11 GMT 1, Have you spoken with you bank @rottenredrooster? Often banks can put a ghost payment on your account, so it will look like the money has gone, but it is really just earmarked to go if the retailer then accepts the payment. The retailer can decline the payment (due to for example something being out of stock) and they will not recieve any money, but it may take longer for your bank to then take the payment off hold. Did you pay via debit card? if so, should 99prints have accepted the money you would also have a fee for a foreign currency transaction (i think). If you don't have this it is is likely to be a ghost payment. Fingers crossed for you. Yes, bank confirmed it has left the account and was accepted. Can see it myself online. Yep, 90euro fee was added to the transaction. Should get sorted today hopefully. Cheers Weird.
Hope it gets sorted.
Have you spoken with you bank @rottenredrooster? Often banks can put a ghost payment on your account, so it will look like the money has gone, but it is really just earmarked to go if the retailer then accepts the payment. The retailer can decline the payment (due to for example something being out of stock) and they will not recieve any money, but it may take longer for your bank to then take the payment off hold. Did you pay via debit card? if so, should 99prints have accepted the money you would also have a fee for a foreign currency transaction (i think). If you don't have this it is is likely to be a ghost payment. Fingers crossed for you. Yes, bank confirmed it has left the account and was accepted. Can see it myself online. Yep, 90euro fee was added to the transaction. Should get sorted today hopefully. Cheers Weird. Hope it gets sorted.
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BKBOI
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January 2013
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by BKBOI on Jan 31, 2014 14:30:04 GMT 1, I personally think that although the entire piece appears to be a bit underwhelming on jpegs due to a lot of negative space (the wall), I think the image is very symbolic. It is not just one person because the hat is actually another person that is masked.... like them they are 2 people but they work as one. The piece is saying to me that Os Gemeos started their work on walls and now they are ready to break out and take on the other side of the art world.
I personally think that although the entire piece appears to be a bit underwhelming on jpegs due to a lot of negative space (the wall), I think the image is very symbolic. It is not just one person because the hat is actually another person that is masked.... like them they are 2 people but they work as one. The piece is saying to me that Os Gemeos started their work on walls and now they are ready to break out and take on the other side of the art world.
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by streetlife on Jan 31, 2014 15:09:58 GMT 1, Is the koons a good investment? Koons is massive in the US and this is a large, low edition, signed print of one of his most famous images. Based on historical auction sales, I can see this selling for upwards of $25k in the right auction. Good investment? You do the math.....
Is the koons a good investment? Koons is massive in the US and this is a large, low edition, signed print of one of his most famous images. Based on historical auction sales, I can see this selling for upwards of $25k in the right auction. Good investment? You do the math.....
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by Prescription Art on Jan 31, 2014 15:17:11 GMT 1, Is the koons a good investment? First rule of investing in art... don't buy anything that's absolutely shit. No matter who made it.
Is the koons a good investment? First rule of investing in art... don't buy anything that's absolutely shit. No matter who made it.
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alittle
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by alittle on Jan 31, 2014 15:20:15 GMT 1, So are you the ultimate arbiter of quality? Art is subjective. Some of what I think is shit, people pay millions of dollars for.
So are you the ultimate arbiter of quality? Art is subjective. Some of what I think is shit, people pay millions of dollars for.
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muti
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by muti on Jan 31, 2014 15:25:30 GMT 1, Is the koons a good investment? Koons is massive in the US and this is a large, low edition, signed print of one of his most famous images. Based on historical auction sales, I can see this selling for upwards of $25k in the right auction. Good investment? You do the math..... I like Koons's work but that particular piece looked like something you would either find in a Holiday Inn foyer or Katie Price's bedroom.
Is the koons a good investment? Koons is massive in the US and this is a large, low edition, signed print of one of his most famous images. Based on historical auction sales, I can see this selling for upwards of $25k in the right auction. Good investment? You do the math..... I like Koons's work but that particular piece looked like something you would either find in a Holiday Inn foyer or Katie Price's bedroom.
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Baby Dave
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by Baby Dave on Jan 31, 2014 15:29:27 GMT 1, Well I brought one already thank you, I looking for few more. Well I sold my brand new daft punk table last year - 5 times the price of this print. thank again sacked.
You've bought one and you're looking for a few more? Are you talking about the prints? If you are, why would you want more than one? Flipping?
You sold a daft punk table for five times the amount of the print? Really.....
I love reading your threads Andy.....always good for a giggle. I like your witty snap backs too.
Well I brought one already thank you, I looking for few more. Well I sold my brand new daft punk table last year - 5 times the price of this print. thank again sacked. You've bought one and you're looking for a few more? Are you talking about the prints? If you are, why would you want more than one? Flipping? You sold a daft punk table for five times the amount of the print? Really..... I love reading your threads Andy.....always good for a giggle. I like your witty snap backs too.
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Petrusino
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by Petrusino on Jan 31, 2014 15:29:54 GMT 1, Is the koons a good investment? First rule of investing in art... don't buy anything that's absolutely s**t. No matter who made it. ...Unless it is a work by The Twins ... in that case spend 4k without even knowing what will be the image!!!
Is the koons a good investment? First rule of investing in art... don't buy anything that's absolutely s**t. No matter who made it. ...Unless it is a work by The Twins ... in that case spend 4k without even knowing what will be the image!!!
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eschiff
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by eschiff on Jan 31, 2014 15:39:20 GMT 1, First rule of investing in art... don't buy anything that's absolutely s**t. No matter who made it. ...Unless it is a work by The Twins ... in that case spend 4k without even knowing what will be the image!!! false. you knew what the image was before you bought. I clearly saw the print for about 15 minutes before i decided to buy it. But keep up with the hatred!
First rule of investing in art... don't buy anything that's absolutely s**t. No matter who made it. ...Unless it is a work by The Twins ... in that case spend 4k without even knowing what will be the image!!! false. you knew what the image was before you bought. I clearly saw the print for about 15 minutes before i decided to buy it. But keep up with the hatred!
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Gard
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by Gard on Jan 31, 2014 15:40:52 GMT 1, Koons is massive in the US and this is a large, low edition, signed print of one of his most famous images. Based on historical auction sales, I can see this selling for upwards of $25k in the right auction. Good investment? You do the math..... I like Koons's work but that particular piece looked like something you would either find in a Holiday Inn foyer or Katie Price's bedroom. Yeah, but most of his work does. It's kind of his trademark.
Koons is massive in the US and this is a large, low edition, signed print of one of his most famous images. Based on historical auction sales, I can see this selling for upwards of $25k in the right auction. Good investment? You do the math..... I like Koons's work but that particular piece looked like something you would either find in a Holiday Inn foyer or Katie Price's bedroom. Yeah, but most of his work does. It's kind of his trademark.
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muti
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by muti on Jan 31, 2014 15:43:20 GMT 1, I like Koons's work but that particular piece looked like something you would either find in a Holiday Inn foyer or Katie Price's bedroom. Yeah, but most of his work does. It's kind of his trademark. True
I like Koons's work but that particular piece looked like something you would either find in a Holiday Inn foyer or Katie Price's bedroom. Yeah, but most of his work does. It's kind of his trademark. True
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marrosi
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August 2012
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by marrosi on Jan 31, 2014 15:47:50 GMT 1, Shipping confirmed. Expected delivering on monday
Shipping confirmed. Expected delivering on monday
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Deleted
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January 1970
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by Deleted on Jan 31, 2014 15:50:32 GMT 1, So are you the ultimate arbiter of quality? Art is subjective. Some of what I think is s**t, people pay millions of dollars for. Is it ? It's a very common argument and would seem to undermine the whole arts education system the last few hundred years. 6.8 Billion people all have a different opinion on each work and each opinion is valid ?
I'll start a thread..lol
So are you the ultimate arbiter of quality? Art is subjective. Some of what I think is s**t, people pay millions of dollars for. Is it ? It's a very common argument and would seem to undermine the whole arts education system the last few hundred years. 6.8 Billion people all have a different opinion on each work and each opinion is valid ? I'll start a thread..lol
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Winter
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by Winter on Jan 31, 2014 15:54:39 GMT 1, Have you spoken with you bank @rottenredrooster? Often banks can put a ghost payment on your account, so it will look like the money has gone, but it is really just earmarked to go if the retailer then accepts the payment. The retailer can decline the payment (due to for example something being out of stock) and they will not recieve any money, but it may take longer for your bank to then take the payment off hold. Did you pay via debit card? if so, should 99prints have accepted the money you would also have a fee for a foreign currency transaction (i think). If you don't have this it is is likely to be a ghost payment. Fingers crossed for you. Yes, bank confirmed it has left the account and was accepted. Can see it myself online. Yep, 90euro fee was added to the transaction. Should get sorted today hopefully. Cheers 99prints are a nightmare to deal with. There was an issue with my payment and I am trying to get it resolved which would help if they had the decency to communicate. I can tell it's just not going to happen.
Have you spoken with you bank @rottenredrooster? Often banks can put a ghost payment on your account, so it will look like the money has gone, but it is really just earmarked to go if the retailer then accepts the payment. The retailer can decline the payment (due to for example something being out of stock) and they will not recieve any money, but it may take longer for your bank to then take the payment off hold. Did you pay via debit card? if so, should 99prints have accepted the money you would also have a fee for a foreign currency transaction (i think). If you don't have this it is is likely to be a ghost payment. Fingers crossed for you. Yes, bank confirmed it has left the account and was accepted. Can see it myself online. Yep, 90euro fee was added to the transaction. Should get sorted today hopefully. Cheers 99prints are a nightmare to deal with. There was an issue with my payment and I am trying to get it resolved which would help if they had the decency to communicate. I can tell it's just not going to happen.
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by rottenredrooster on Jan 31, 2014 15:57:02 GMT 1, Yes, bank confirmed it has left the account and was accepted. Can see it myself online. Yep, 90euro fee was added to the transaction. Should get sorted today hopefully. Cheers 99prints are a nightmare to deal with. There was an issue with my payment and I am trying to get it resolved which would help if they had the decency to communicate. I can tell it's just not going to happen. The same here. I got a reply and was told I would be refunded today. Still waiting. It's a Friday too - 4PM over there.
Hope you get yours sorted.
Yes, bank confirmed it has left the account and was accepted. Can see it myself online. Yep, 90euro fee was added to the transaction. Should get sorted today hopefully. Cheers 99prints are a nightmare to deal with. There was an issue with my payment and I am trying to get it resolved which would help if they had the decency to communicate. I can tell it's just not going to happen. The same here. I got a reply and was told I would be refunded today. Still waiting. It's a Friday too - 4PM over there. Hope you get yours sorted.
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Petrusino
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November 2011
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by Petrusino on Jan 31, 2014 16:15:25 GMT 1, ...Unless it is a work by The Twins ... in that case spend 4k without even knowing what will be the image!!! false. you knew what the image was before you bought. I clearly saw the print for about 15 minutes before i decided to buy it. But keep up with the hatred! I'm joking mate; I also like the criticism that BKBOI has made about the print some comment above;
I do not like the price being this a first release (there is a market for paintings and a market for prints, and often the two do not go hand in hand, because the clientele is different). The first release, usually, has a low price and in accordance with the price at which it sells on the secondary markets, determine the price for the following releases. Collectors like to pay k10 for a print of an artist whose originals sell for one million, not for an artist whose originals sell for near K100 (especially if there will be other OG prints in the future); then the secondary market, for that price already expensive from release, is killed, and buyers attracted to collect something that is "collectible" (in sense of desiderable and profitable), go away to buy others. mine, are probably all bulls**ts; and also badly written. I know. Sorry
...Unless it is a work by The Twins ... in that case spend 4k without even knowing what will be the image!!! false. you knew what the image was before you bought. I clearly saw the print for about 15 minutes before i decided to buy it. But keep up with the hatred! I'm joking mate; I also like the criticism that BKBOI has made about the print some comment above; I do not like the price being this a first release (there is a market for paintings and a market for prints, and often the two do not go hand in hand, because the clientele is different). The first release, usually, has a low price and in accordance with the price at which it sells on the secondary markets, determine the price for the following releases. Collectors like to pay k10 for a print of an artist whose originals sell for one million, not for an artist whose originals sell for near K100 (especially if there will be other OG prints in the future); then the secondary market, for that price already expensive from release, is killed, and buyers attracted to collect something that is "collectible" (in sense of desiderable and profitable), go away to buy others. mine, are probably all bulls**ts; and also badly written. I know. Sorry
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mmmike
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by mmmike on Jan 31, 2014 16:17:35 GMT 1, Is the koons a good investment? First rule of investing in art... don't buy anything that's absolutely s**t. No matter who made it. Can't speak to the investment potential but I think I would like the image and a lot of Koons work if it wasn't for all the hype. Hype tends to turn off my interest. Might be why I'm not interested in Retna or Dolk after spending so much time on this forum. Banksy seems to be the one exception for me. Although his prices don't interest me.
Is the koons a good investment? First rule of investing in art... don't buy anything that's absolutely s**t. No matter who made it. Can't speak to the investment potential but I think I would like the image and a lot of Koons work if it wasn't for all the hype. Hype tends to turn off my interest. Might be why I'm not interested in Retna or Dolk after spending so much time on this forum. Banksy seems to be the one exception for me. Although his prices don't interest me.
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Poster Bob
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September 2013
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by Poster Bob on Jan 31, 2014 16:51:08 GMT 1, If you are having buyer's remorse or need the money for something else I have PayPal or cash ready in 24 hours if you're in London. Cost plus shipping. I'll send you a print for free too hah, who can resist that!
If you are having buyer's remorse or need the money for something else I have PayPal or cash ready in 24 hours if you're in London. Cost plus shipping. I'll send you a print for free too hah, who can resist that!
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sharpster
New Member
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December 2010
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by sharpster on Jan 31, 2014 18:12:39 GMT 1, 99prints are a nightmare to deal with. There was an issue with my payment and I am trying to get it resolved which would help if they had the decency to communicate. I can tell it's just not going to happen. The same here. I got a reply and was told I would be refunded today. Still waiting. It's a Friday too - 4PM over there. Hope you get yours sorted. can only second that: got an email straight after ordering stating payment didnt go through, should contact them instantly (with order reference number) what I did straight afterwards... no response from them though.. tried to contact them again yesterday and actually got a short response with the same statement "no payment - no chance to reorder" ... poor form communicationwise if you ask me... oh well
99prints are a nightmare to deal with. There was an issue with my payment and I am trying to get it resolved which would help if they had the decency to communicate. I can tell it's just not going to happen. The same here. I got a reply and was told I would be refunded today. Still waiting. It's a Friday too - 4PM over there. Hope you get yours sorted. can only second that: got an email straight after ordering stating payment didnt go through, should contact them instantly (with order reference number) what I did straight afterwards... no response from them though.. tried to contact them again yesterday and actually got a short response with the same statement "no payment - no chance to reorder" ... poor form communicationwise if you ask me... oh well
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by rottenredrooster on Jan 31, 2014 18:48:50 GMT 1, Something's not right here.
I've had to send 5 emails to get a response. I acknowledge they would have received a lot, but there's a team of people. I deal and reply to dozens of emails a day. No reason why they can't.
Finally got a reply stating they haven't received my payment. In their own words 'not our responsibility'. I left it a day, checked with my bank and saw for myself that the funds left and went to them. They've got it no two ways about it.
They earlier replied to me stating I will be refunded today. Nothing and I'm not hopeful given it's nearly 7pm in France.
What's the issue. It take a few seconds to give my cash back. The lack of communication, having to chase them up and the first email claiming they never received the funds have left me concerned.
If they had just emailed saying we had issues, we will send the payment back on X I wouldn't have to be writing this.
Not impressed.
Something's not right here.
I've had to send 5 emails to get a response. I acknowledge they would have received a lot, but there's a team of people. I deal and reply to dozens of emails a day. No reason why they can't.
Finally got a reply stating they haven't received my payment. In their own words 'not our responsibility'. I left it a day, checked with my bank and saw for myself that the funds left and went to them. They've got it no two ways about it.
They earlier replied to me stating I will be refunded today. Nothing and I'm not hopeful given it's nearly 7pm in France.
What's the issue. It take a few seconds to give my cash back. The lack of communication, having to chase them up and the first email claiming they never received the funds have left me concerned.
If they had just emailed saying we had issues, we will send the payment back on X I wouldn't have to be writing this.
Not impressed.
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kbfrombk
Junior Member
🗨️ 2,073
👍🏻 1,264
October 2013
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by kbfrombk on Jan 31, 2014 18:54:18 GMT 1, Something's not right here. I've had to send 5 emails to get a response. I acknowledge they would have received a lot, but there's a team of people. I deal and reply to dozens of emails a day. No reason why they can't. Finally got a reply stating they haven't received my payment. In their own words 'not our responsibility'. I left it a day, checked with my bank and saw for myself that the funds left and went to them. They've got it no two ways about it. They earlier replied to me stating I will be refunded today. Nothing and I'm not hopeful given it's nearly 7pm in France. What's the issue. It take a few seconds to give my cash back. The lack of communication, having to chase them up and the first email claiming they never received the funds have left me concerned. If they had just emailed saying we had issues, we will send the payment back on X I wouldn't have to be writing this. Not impressed. All banks are different and the scene is further muddled when zooming out onto an international scale. money doesn't always just FLY instantly in a snap from one country to another. Just as it'll take 2-3 days for a payment to show up on your bank account (go from pending, to completed, to fully executed), it also take similar, sometimes, on the other end as far as acknowledged receipt, acceptance, clearance, and full receipt.
If anything I would say that they're still waiting for YOUR actual payment to clear into their account(s), before remitting refund. Sure they could refund you from the many funds they've accumulated but I guess for the sake of clean organization it might be best to do matching sets of refunds?
Something's not right here. I've had to send 5 emails to get a response. I acknowledge they would have received a lot, but there's a team of people. I deal and reply to dozens of emails a day. No reason why they can't. Finally got a reply stating they haven't received my payment. In their own words 'not our responsibility'. I left it a day, checked with my bank and saw for myself that the funds left and went to them. They've got it no two ways about it. They earlier replied to me stating I will be refunded today. Nothing and I'm not hopeful given it's nearly 7pm in France. What's the issue. It take a few seconds to give my cash back. The lack of communication, having to chase them up and the first email claiming they never received the funds have left me concerned. If they had just emailed saying we had issues, we will send the payment back on X I wouldn't have to be writing this. Not impressed. All banks are different and the scene is further muddled when zooming out onto an international scale. money doesn't always just FLY instantly in a snap from one country to another. Just as it'll take 2-3 days for a payment to show up on your bank account (go from pending, to completed, to fully executed), it also take similar, sometimes, on the other end as far as acknowledged receipt, acceptance, clearance, and full receipt. If anything I would say that they're still waiting for YOUR actual payment to clear into their account(s), before remitting refund. Sure they could refund you from the many funds they've accumulated but I guess for the sake of clean organization it might be best to do matching sets of refunds?
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OS Gemeos 🇧🇷 São Paulo Graffiti • Brazil Street Art, by rottenredrooster on Jan 31, 2014 18:59:45 GMT 1, Something's not right here. I've had to send 5 emails to get a response. I acknowledge they would have received a lot, but there's a team of people. I deal and reply to dozens of emails a day. No reason why they can't. Finally got a reply stating they haven't received my payment. In their own words 'not our responsibility'. I left it a day, checked with my bank and saw for myself that the funds left and went to them. They've got it no two ways about it. They earlier replied to me stating I will be refunded today. Nothing and I'm not hopeful given it's nearly 7pm in France. What's the issue. It take a few seconds to give my cash back. The lack of communication, having to chase them up and the first email claiming they never received the funds have left me concerned. If they had just emailed saying we had issues, we will send the payment back on X I wouldn't have to be writing this. Not impressed. All banks are different and the scene is further muddled when zooming out onto an international scale. money doesn't always just FLY instantly in a snap from one country to another. Just as it'll take 2-3 days for a payment to show up on your bank account (go from pending, to completed, to fully executed), it also take similar, sometimes, on the other end as far as acknowledged receipt, acceptance, clearance, and full receipt. If anything I would say that they're still waiting for YOUR actual payment to clear into their account(s), before remitting refund. Sure they could refund you from the many funds they've accumulated but I guess for the sake of clean organization it might be best to do matching sets of refunds?
This was my initial thought. I had emailed them initially as I never received any sort of confirmation or acknowledgement of my purchase. I did this twice.
2 days later and no reply, so I emailed again. The response was that the payment was never forwarded. Something I thought was strange. I left it until today where I have confirmed with my bank, the card company too that the payment has left and the company has got it.
I was then told today I will get my refund today - this is an acknowledgment they have the payment as opposed to yesterday's email where they said it wasn't their problem.
Something's not right here. I've had to send 5 emails to get a response. I acknowledge they would have received a lot, but there's a team of people. I deal and reply to dozens of emails a day. No reason why they can't. Finally got a reply stating they haven't received my payment. In their own words 'not our responsibility'. I left it a day, checked with my bank and saw for myself that the funds left and went to them. They've got it no two ways about it. They earlier replied to me stating I will be refunded today. Nothing and I'm not hopeful given it's nearly 7pm in France. What's the issue. It take a few seconds to give my cash back. The lack of communication, having to chase them up and the first email claiming they never received the funds have left me concerned. If they had just emailed saying we had issues, we will send the payment back on X I wouldn't have to be writing this. Not impressed. All banks are different and the scene is further muddled when zooming out onto an international scale. money doesn't always just FLY instantly in a snap from one country to another. Just as it'll take 2-3 days for a payment to show up on your bank account (go from pending, to completed, to fully executed), it also take similar, sometimes, on the other end as far as acknowledged receipt, acceptance, clearance, and full receipt. If anything I would say that they're still waiting for YOUR actual payment to clear into their account(s), before remitting refund. Sure they could refund you from the many funds they've accumulated but I guess for the sake of clean organization it might be best to do matching sets of refunds? This was my initial thought. I had emailed them initially as I never received any sort of confirmation or acknowledgement of my purchase. I did this twice. 2 days later and no reply, so I emailed again. The response was that the payment was never forwarded. Something I thought was strange. I left it until today where I have confirmed with my bank, the card company too that the payment has left and the company has got it. I was then told today I will get my refund today - this is an acknowledgment they have the payment as opposed to yesterday's email where they said it wasn't their problem.
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