Price change to £550 which seems to be closer to the mark.

OK So I'm hoping you wise and kind creatures might be of some assistance to me in this pickle I find myself in, seemingly worsening with every turn.

I bought this print and was excited to receive it. After about 5-6 days I finally had a chance to open the tube and unroll the print before loading it into my flat file.

As I unrolled, I noticed something worrisome. The craft paper accompanying the print had noticeable furls in it. As the unrolling went on, the furling worsened and I came to see it was all over the edges of the print, clearly damaged. Inspecting the tube carefully, no dents whatsoever were found. The tube was in perfect condition, the print, sadly, far from it.

Pix attached*






I then contacted Nicolas at AGENCE SIX PM. The response should have set red flags immediately, but my calmer nature prevailed and I took the red pill. He responded that there were two options:



Now of course after dropping over $500 only to receive this mangled paper, I'm sure most would empathize, I wasn't in a rush to pay even more to a framer to repair it (especially, being a large sized print, that framing cost would be prohibitive in the immediate future).

So I chose the other option.  Send it back.  I emailed asking for a return label.  I was told no.  I was told that I was lucky to even be offered a refund because:


I quipped in reply, that this print was not damaged in the mail but instead damaged during the course of packaging, clearly.  No answer from them on that issue.

I paid $47 to mail this ruined print back to France via USPS.  As I'm sure many are well aware, USPS is also fun.  Tracking shows only that the print was routed back to Brooklyn and delivered. After retrieving the tube from my old address and bringing it back to USPS, I got a chuckle and a nod, and the lady said she would send it back out that day, and that all documentation I had originally attached, was valid and correct. To date the only recent tracking status is of that erroneous Bklyn delivery.  After that, there's not been a peep. Nor a ping.

That was about 3 weeks ago.

Nicolas nor Guillaume said they received the tube.  I assume the tube is in outer space by this time.

Unfortunately so is the $580 I have sucked into this stupid print to date.

I was going to warn them before putting them on blast but decided why bother, and just go ahead without it.

These guys have been swine from the get.  I understand I'm most likely just "beat, sorry brah" status, but still felt compelled that I should at least give a warning notice to the gents and ladies of UAA.  Aside from that if anyone does have any helpful ideas for me, I'd love to hear them.

Several of you know from our friendly, positive past dealings, that issues like these are not what I'm accustomed to; certainly the remedy of any such issue would be paramount.

Definitely has put a sour, rotten taste in my mouth.

Agreed with 1-3 thank you!

Holding status confirmed. Pray~

From your description, it sure sounds like they don't put customers first. All they need to do is to ask you to tear it up and send them a pic for a refund to you and then write this ed off. What are they waiting to do with the returned damaged print anyway? What, are they gonna send it to a conservator to repair it and then sell it on at market value (not that I think it's worth that much more than retail anyway). It's still fundamentally a damaged (and worthless) print no matter what you do to it.

wah seems like they really dropped the ball on this one, I'd continue putting pressure. The print is significantly damaged, it's not like you could pull a fast one on them and resell it.

@delloy I would look. Soon!

And thank you!

Refunded. Finally!

Not for sale anymore as I'm gonna frame it instead. 

Actually the more I look at the picture the more I want to. 

I hadnt seen that, but you're quite right thanks.

That makes it easy then, I'll keep it as its a lovely print and I wouldn't sell for that.

I m the one who bought it . Too good of a price to pass!

Which one was that? I'm curious as to which one has the power to make you smile. That's the real power of art in my opinion, generate emotions.

It was fake as hell, I actually reported it to ebay weeks ago.
it was signed a different year (he wrote 2016 while the print is 2015 written in roman numbers XV) and dimensions were wrong.
That guy sells a lot cheaper but he signs the prints, as long as they're all different from artist ones.

The Seth Enter the vortex I can see on completed listings on eBay looks fine to me, I wouldn't worry about it being a fake, I think you have a good buy there.