Peter Blake 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Pop Art • Print For Sale & Wanted, by barsukauk on May 27, 2016 22:46:21 GMT 1,

May 27, 2016 22:11:27 GMT 1 @augustg said:

I received my Sir Peter Blake Dazzle print from Coriander this week.  It was experts packaged but arrived with some imperfections in the glazing.  I reached out asking for a new print which I confirmed is possible but was refused.  I am wrestling with whether or not I should return a print that I really like or wrestle my OCD and live with it... 

I would love to get the forums thoughts on the matter and how you feel about the response from Coriander. 

Here is the response from Coriander.

Email 1:
"Dear George,

Thank you for you email.

I am pleased to tell you that the area you are referring to is a characteristic of the UV glaze within the process and not damage. Sir Peter Blake has signed it and given his clearance for this artwork. Please be assured this is not an imperfection but part of the artwork that is inherent in the process.

If you still feel unhappy with this artwork I can offer you a refund, I would not offer a replacement in this case as this piece is not damaged.

I hope you are happy with your artwork and enjoy it.

Best wishes,

Alex"

I responded that I was not happy with this answer and I felt that I should be issued a replacement as I was assured over the phone would be an option. 

Email 2:
"Dear George,

Thank you for your email.

All prints released from the studio are quality approved by the artist during the signing process.
These are hand produced screen prints and do bear the results of the printing processes used.
Sir Peter Blake was aware of the surface marks described but you can be assured that these are characteristic of the edition, not defects.

If you still feel that you would not be happy keeping your artwork, I would be happy to offer you a full refund.

Please let me know if you would like a refund and I will process this for you along with a refund for the cost of returning the artwork to us.

Best wishes,


Alex"

[

I did had lots of problems with them!
Worse experience with a gallery in 20 years!

May 27, 2016 22:11:27 GMT 1 @augustg said:

I received my Sir Peter Blake Dazzle print from Coriander this week.  It was experts packaged but arrived with some imperfections in the glazing.  I reached out asking for a new print which I confirmed is possible but was refused.  I am wrestling with whether or not I should return a print that I really like or wrestle my OCD and live with it... 

I would love to get the forums thoughts on the matter and how you feel about the response from Coriander. 

Here is the response from Coriander.

Email 1:
"Dear George,

Thank you for you email.

I am pleased to tell you that the area you are referring to is a characteristic of the UV glaze within the process and not damage. Sir Peter Blake has signed it and given his clearance for this artwork. Please be assured this is not an imperfection but part of the artwork that is inherent in the process.

If you still feel unhappy with this artwork I can offer you a refund, I would not offer a replacement in this case as this piece is not damaged.

I hope you are happy with your artwork and enjoy it.

Best wishes,

Alex"

I responded that I was not happy with this answer and I felt that I should be issued a replacement as I was assured over the phone would be an option. 

Email 2:
"Dear George,

Thank you for your email.

All prints released from the studio are quality approved by the artist during the signing process.
These are hand produced screen prints and do bear the results of the printing processes used.
Sir Peter Blake was aware of the surface marks described but you can be assured that these are characteristic of the edition, not defects.

If you still feel that you would not be happy keeping your artwork, I would be happy to offer you a full refund.

Please let me know if you would like a refund and I will process this for you along with a refund for the cost of returning the artwork to us.

Best wishes,


Alex"

[

I did had lots of problems with them!
Worse experience with a gallery in 20 years!