Art Fan 2011
Junior Member
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February 2012
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Blek Le Rat โข Crooner Rat, by Art Fan 2011 on Jul 26, 2016 19:45:52 GMT 1, WTF - that is shocking, truly shocking, the print is ruined! Hardly surprising, you can't just shove it in an envelope and expect it to arrive undamged. Blek's inbox will be full of unhappy collectors, what a shambles, expect so much better from him!
WTF - that is shocking, truly shocking, the print is ruined! Hardly surprising, you can't just shove it in an envelope and expect it to arrive undamged. Blek's inbox will be full of unhappy collectors, what a shambles, expect so much better from him!
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Deleted
๐จ๏ธ 0
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January 1970
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Blek Le Rat โข Crooner Rat, by Deleted on Jul 26, 2016 19:46:10 GMT 1,
Did you email them? What did they say
Did you email them? What did they say |
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gravity1
New Member
๐จ๏ธ 777
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January 2013
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Blek Le Rat โข Crooner Rat, by gravity1 on Jul 26, 2016 19:47:43 GMT 1, WTF - that is shocking, truly shocking, the print is ruined! Hardly surprising, you can't just shove it in an envelope and expect it to arrive undamged. Blek's inbox will be full of unhappy collectors, what a shambles, expect so much better from him!
WTF - that is shocking, truly shocking, the print is ruined! Hardly surprising, you can't just shove it in an envelope and expect it to arrive undamged. Blek's inbox will be full of unhappy collectors, what a shambles, expect so much better from him! Seems the same amount of thought went in the packing of the print as the print itself. |
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.dappy
Full Member
๐จ๏ธ 9,841
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December 2010
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Blek Le Rat โข Crooner Rat, by .dappy on Jul 26, 2016 20:04:55 GMT 1, ... blimey ... people do go onnnnn ... they did put 'fragile' tape on the envelope ... although to be fair - they should have put 'do not bend' ...
*nooby mistake
... blimey ... people do go onnnnn ... they did put 'fragile' tape on the envelope ... although to be fair - they should have put 'do not bend' ...
*nooby mistake
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nobokov
Junior Member
๐จ๏ธ 4,948
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February 2016
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Blek Le Rat โข Crooner Rat, by nobokov on Jul 27, 2016 2:09:15 GMT 1, Got a quick response and apologies. Took the replacement option, fingers crossed this one and everyone elses turns up flat.
Mine will arrive tomorrow. Sybille was kind enough to send a message beforehand that there might be a possibility of damage, to refuse the package if there are signs, and a replacement would be sent. Great customer service from le Rat family as usual!
Got a quick response and apologies. Took the replacement option, fingers crossed this one and everyone elses turns up flat. Mine will arrive tomorrow. Sybille was kind enough to send a message beforehand that there might be a possibility of damage, to refuse the package if there are signs, and a replacement would be sent. Great customer service from le Rat family as usual! |
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rjf76
Junior Member
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January 2015
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Blek Le Rat โข Crooner Rat, by rjf76 on Jul 27, 2016 9:50:22 GMT 1, That is shockingly bad! I was tempted to order but this has now put me off!!
That is shockingly bad! I was tempted to order but this has now put me off!!
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rjf76
Junior Member
๐จ๏ธ 2,494
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January 2015
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Blek Le Rat โข Crooner Rat, by rjf76 on Jul 27, 2016 10:18:13 GMT 1, My print arrived today, bent and creased! Worst packaging ever, thin card mailing envelope and a couple of bits of tatty cardboard around the print. Unimpressed!
Was this from Ange Basso?SaveSave
My print arrived today, bent and creased! Worst packaging ever, thin card mailing envelope and a couple of bits of tatty cardboard around the print. Unimpressed! Was this from Ange Basso? SaveSave |
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rjf76
Junior Member
๐จ๏ธ 2,494
๐๐ป 2,662
January 2015
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Blek Le Rat โข Crooner Rat, by rjf76 on Jul 27, 2016 10:38:07 GMT 1, Any excuse 
Was this the framed option or did you get framed after? Sorry if you e answered this previously!
Any excuse Was this the framed option or did you get framed after? Sorry if you e answered this previously! |
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Deleted
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January 1970
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Blek Le Rat โข Crooner Rat, by Deleted on Jul 27, 2016 10:41:32 GMT 1, Any excuse Was this the framed option or did you get framed after? Sorry if you e answered this previously!
He got it framed himself after
Any excuse Was this the framed option or did you get framed after? Sorry if you e answered this previously! He got it framed himself after |
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Deleted
๐จ๏ธ 0
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January 1970
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Blek Le Rat โข Crooner Rat, by Deleted on Jul 27, 2016 10:51:59 GMT 1, Any excuse Was this the framed option or did you get framed after? Sorry if you e answered this previously!
The framed option was just the print floating in clear glass. My packaging was s**t for this as my frame arrived damaged but not visible and a bit of black paint sorted it. Wldnt be that expensive to reframe but fine how it is,
Any excuse Was this the framed option or did you get framed after? Sorry if you e answered this previously! The framed option was just the print floating in clear glass. My packaging was s**t for this as my frame arrived damaged but not visible and a bit of black paint sorted it. Wldnt be that expensive to reframe but fine how it is, |
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Fะฏ
Full Member
๐จ๏ธ 8,264
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May 2013
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Blek Le Rat โข Crooner Rat, by Fะฏ on Jul 27, 2016 11:05:35 GMT 1, Any excuse Was this the framed option or did you get framed after? Sorry if you e answered this previously!
not sure why it is on its side, in real life it is the right way up!
Was framed by pfg242
Any excuse Was this the framed option or did you get framed after? Sorry if you e answered this previously! not sure why it is on its side, in real life it is the right way up! Was framed by pfg242 |
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ABC
Artist
Junior Member
๐จ๏ธ 5,533
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August 2006
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Blek Le Rat โข Crooner Rat, by ABC on Jul 27, 2016 11:42:35 GMT 1,
Packaging like that shows how much he values his own art, a real shame, that's horrendous for someone of his standing.
Packaging like that shows how much he values his own art, a real shame, that's horrendous for someone of his standing. |
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Cornish Crayon
Junior Member
๐จ๏ธ 3,965
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December 2007
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Blek Le Rat โข Crooner Rat, by Cornish Crayon on Jul 27, 2016 11:54:22 GMT 1, Do you honestly think Mr le rat sits at home with fragile tape and scissors packing these, and then popping down the post office when it's open and saying to himself, this my work and I am happy with this packaging ..........
I suspect not, this has been packed by somebody who don't give a shit about the print, product or reputation of blek, all they wanted was thier 5-15% and onto the next one...........
Blek would probably be mortified if he saw how this has been treated.
Just sayin......
Do you honestly think Mr le rat sits at home with fragile tape and scissors packing these, and then popping down the post office when it's open and saying to himself, this my work and I am happy with this packaging ..........
I suspect not, this has been packed by somebody who don't give a shit about the print, product or reputation of blek, all they wanted was thier 5-15% and onto the next one...........
Blek would probably be mortified if he saw how this has been treated.
Just sayin......
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Blek Le Rat โข Crooner Rat, by disappointed on Jul 27, 2016 11:54:48 GMT 1, Packaging like that shows how much he values value of his own art, a real shame, that's horrendous for someone of his standing.
One could argue that the packaging reflects the value of the art.
Packaging like that shows how much he values value of his own art, a real shame, that's horrendous for someone of his standing. One could argue that the packaging reflects the value of the art. |
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Blek Le Rat โข Crooner Rat, by disappointed on Jul 27, 2016 11:57:29 GMT 1, Got a quick response and apologies. Took the replacement option, fingers crossed this one and everyone elses turns up flat. Mine will arrive tomorrow. Sybille was kind enough to send a message beforehand that there might be a possibility of damage, to refuse the package if there are signs, and a replacement would be sent. Great customer service from le Rat family as usual!
I'm unsure if your last sentence is sarcasm but, if it is not, then I would suggest that knowingly mailing something in packaging that is far from adequate is a long way from great customer service.
Got a quick response and apologies. Took the replacement option, fingers crossed this one and everyone elses turns up flat. Mine will arrive tomorrow. Sybille was kind enough to send a message beforehand that there might be a possibility of damage, to refuse the package if there are signs, and a replacement would be sent. Great customer service from le Rat family as usual! I'm unsure if your last sentence is sarcasm but, if it is not, then I would suggest that knowingly mailing something in packaging that is far from adequate is a long way from great customer service. |
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Blek Le Rat โข Crooner Rat, by Happy Go Lucky Chap on Jul 27, 2016 12:25:18 GMT 1, Mine will arrive tomorrow. Sybille was kind enough to send a message beforehand that there might be a possibility of damage, to refuse the package if there are signs, and a replacement would be sent. Great customer service from le Rat family as usual! I'm unsure if your last sentence is sarcasm but, if it is not, then I would suggest that knowingly mailing something in packaging that is far from adequate is a long way from great customer service.
...something is puzzling me - did you buy the print, or did you just come on here to troll?
Mine will arrive tomorrow. Sybille was kind enough to send a message beforehand that there might be a possibility of damage, to refuse the package if there are signs, and a replacement would be sent. Great customer service from le Rat family as usual! I'm unsure if your last sentence is sarcasm but, if it is not, then I would suggest that knowingly mailing something in packaging that is far from adequate is a long way from great customer service. ...something is puzzling me - did you buy the print, or did you just come on here to troll? |
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Blek Le Rat โข Crooner Rat, by disappointed on Jul 27, 2016 13:08:02 GMT 1, I'm unsure if your last sentence is sarcasm but, if it is not, then I would suggest that knowingly mailing something in packaging that is far from adequate is a long way from great customer service. ...something is puzzling me - did you buy the print, or did you just come on here to troll?
Whereas I am puzzled as to how you consider that to be anything other than poor customer service.
More importantly though, are you insinuating that discussion should be restricted to only those who can prove they have bought an item, or that they are able to praise said item? As that would be rather reductive. Either way, if you consider my comment to be 'trolling' then I would politely suggest that you are are being overly sensitive.
I'm unsure if your last sentence is sarcasm but, if it is not, then I would suggest that knowingly mailing something in packaging that is far from adequate is a long way from great customer service. ...something is puzzling me - did you buy the print, or did you just come on here to troll? Whereas I am puzzled as to how you consider that to be anything other than poor customer service. More importantly though, are you insinuating that discussion should be restricted to only those who can prove they have bought an item, or that they are able to praise said item? As that would be rather reductive. Either way, if you consider my comment to be 'trolling' then I would politely suggest that you are are being overly sensitive. |
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Blek Le Rat โข Crooner Rat, by Happy Go Lucky Chap on Jul 27, 2016 13:38:31 GMT 1, ...something is puzzling me - did you buy the print, or did you just come on here to troll? Whereas I am puzzled as to how you consider that to be anything other than poor customer service. More importantly though, are you insinuating that discussion should be restricted to only those who can prove they have bought an item, or that they are able to praise said item? As that would be rather reductive. Either way, if you consider my comment to be 'trolling' then I would politely suggest that you are are being overly sensitive.
Thanks, you have answered my question.
...something is puzzling me - did you buy the print, or did you just come on here to troll? Whereas I am puzzled as to how you consider that to be anything other than poor customer service. More importantly though, are you insinuating that discussion should be restricted to only those who can prove they have bought an item, or that they are able to praise said item? As that would be rather reductive. Either way, if you consider my comment to be 'trolling' then I would politely suggest that you are are being overly sensitive. Thanks, you have answered my question. |
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Blek Le Rat โข Crooner Rat, by disappointed on Jul 27, 2016 14:00:48 GMT 1, Whereas I am puzzled as to how you consider that to be anything other than poor customer service. More importantly though, are you insinuating that discussion should be restricted to only those who can prove they have bought an item, or that they are able to praise said item? As that would be rather reductive. Either way, if you consider my comment to be 'trolling' then I would politely suggest that you are are being overly sensitive. Thanks, you have answered my question.
Whilst I would normally let this sort of tiresome passive aggression slide as it tends to reflect far more badly on those that deploy it I would still consider it useful to hear what your conclusions are seeing as I took the time to respond to your question?
Have you concluded that I own the print, don't own the print, or even that I am even a 'troll'?
Whereas I am puzzled as to how you consider that to be anything other than poor customer service. More importantly though, are you insinuating that discussion should be restricted to only those who can prove they have bought an item, or that they are able to praise said item? As that would be rather reductive. Either way, if you consider my comment to be 'trolling' then I would politely suggest that you are are being overly sensitive. Thanks, you have answered my question. Whilst I would normally let this sort of tiresome passive aggression slide as it tends to reflect far more badly on those that deploy it I would still consider it useful to hear what your conclusions are seeing as I took the time to respond to your question? Have you concluded that I own the print, don't own the print, or even that I am even a 'troll'? |
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nobokov
Junior Member
๐จ๏ธ 4,948
๐๐ป 6,901
February 2016
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Blek Le Rat โข Crooner Rat, by nobokov on Jul 27, 2016 14:43:09 GMT 1, Mine will arrive tomorrow. Sybille was kind enough to send a message beforehand that there might be a possibility of damage, to refuse the package if there are signs, and a replacement would be sent. Great customer service from le Rat family as usual! I'm unsure if your last sentence is sarcasm but, if it is not, then I would suggest that knowingly mailing something in packaging that is far from adequate is a long way from great customer service.
No sarcasm there... I can't speak to what their thoughts were when they decided on the packing method, but I do consider it great customer service, when a problem is discovered, they promptly inform other customers who may be affected and provide options for a fair resolution. Sybille was up until at least 2 am last night sending updates so that's extreme effort that I appreciate as a customer.
Mine will arrive tomorrow. Sybille was kind enough to send a message beforehand that there might be a possibility of damage, to refuse the package if there are signs, and a replacement would be sent. Great customer service from le Rat family as usual! I'm unsure if your last sentence is sarcasm but, if it is not, then I would suggest that knowingly mailing something in packaging that is far from adequate is a long way from great customer service. No sarcasm there... I can't speak to what their thoughts were when they decided on the packing method, but I do consider it great customer service, when a problem is discovered, they promptly inform other customers who may be affected and provide options for a fair resolution. Sybille was up until at least 2 am last night sending updates so that's extreme effort that I appreciate as a customer. |
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Blek Le Rat โข Crooner Rat, by disappointed on Jul 27, 2016 15:16:54 GMT 1, I'm unsure if your last sentence is sarcasm but, if it is not, then I would suggest that knowingly mailing something in packaging that is far from adequate is a long way from great customer service. No sarcasm there... I can't speak to what their thoughts were when they decided on the packing method, but I do consider it great customer service, when a problem is discovered, they promptly inform other customers who may be affected and provide options for a fair resolution. Sybille was up until at least 2 am last night sending updates so that's extreme effort that I appreciate as a customer.
I don't know if my standards are unreasonably high but I would expect someone shipping a fragile item to do their very best to ensure that it arrives intact in the first place. Looking at the photos of the packaging it is quite clear that their would be a significant chance of damage. On a related note I would never attach a 'fragile' or 'do not bend' notice as that seems an open invitation to a malicious delivery agent.
Anyways, thanks for the reply and I wish you luck with the replacement print once it ships.
I'm unsure if your last sentence is sarcasm but, if it is not, then I would suggest that knowingly mailing something in packaging that is far from adequate is a long way from great customer service. No sarcasm there... I can't speak to what their thoughts were when they decided on the packing method, but I do consider it great customer service, when a problem is discovered, they promptly inform other customers who may be affected and provide options for a fair resolution. Sybille was up until at least 2 am last night sending updates so that's extreme effort that I appreciate as a customer. Of course, the offer to replace is good, albeit expected, customer service but the need to send out a note beforehand suggesting that they expect it to be damaged and for customers to refuse such a package could easily be averted by doing a decent job in the first place. I don't know if my standards are unreasonably high but I would expect someone shipping a fragile item to do their very best to ensure that it arrives intact in the first place. Looking at the photos of the packaging it is quite clear that their would be a significant chance of damage. On a related note I would never attach a 'fragile' or 'do not bend' notice as that seems an open invitation to a malicious delivery agent. Anyways, thanks for the reply and I wish you luck with the replacement print once it ships. |
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sameoldthing
New Member
๐จ๏ธ 274
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September 2014
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Blek Le Rat โข Crooner Rat, by sameoldthing on Jul 27, 2016 16:13:52 GMT 1, Was this from Ange Basso? SaveSaveIt was ordered direct from Blek, not sure who packed and shipped it.
David blunkett by the looks of it!
Was this from Ange Basso? SaveSaveIt was ordered direct from Blek, not sure who packed and shipped it. David blunkett by the looks of it! |
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brujo420
New Member
๐จ๏ธ 30
๐๐ป 13
May 2015
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Blek Le Rat โข Crooner Rat, by brujo420 on Jul 28, 2016 17:26:19 GMT 1, WOW...expensive packaging for expensive print!!! Be careful,save your money...
WOW...expensive packaging for expensive print!!! Be careful,save your money... |
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nobokov
Junior Member
๐จ๏ธ 4,948
๐๐ป 6,901
February 2016
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Blek Le Rat โข Crooner Rat, by nobokov on Jul 28, 2016 17:51:46 GMT 1, 
Luckily mine arrived safely from the other side of the world. The packaging seems sufficient and sturdy. Maybe the original poster met with some lackadaisical delivery people.
Luckily mine arrived safely from the other side of the world. The packaging seems sufficient and sturdy. Maybe the original poster met with some lackadaisical delivery people. |
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memedpre
New Member
๐จ๏ธ 11
๐๐ป 4
August 2014
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Blek Le Rat โข Crooner Rat, by memedpre on Jul 29, 2016 16:22:46 GMT 1, WTF - that is shocking, truly shocking, the print is ruined! Hardly surprising, you can't just shove it in an envelope and expect it to arrive undamged. Blek's inbox will be full of unhappy collectors, what a shambles, expect so much better from him!
Of course Blek is not f*******g happy that your print is ruined. I also bought one print and Sybille told me just before of being careful when i will receive the print that is not going to be damaged. Then you can get easily refund by fed ex with their insurance
Contact him you will for sure find a solution he is a very nice guy and doesn't like when some staf like this happens.
Good luck
WTF - that is shocking, truly shocking, the print is ruined! Hardly surprising, you can't just shove it in an envelope and expect it to arrive undamged. Blek's inbox will be full of unhappy collectors, what a shambles, expect so much better from him! Do you think it is Blek fault ? come on Fed Ex don't do the good job. Of course Blek is not f*******g happy that your print is ruined. I also bought one print and Sybille told me just before of being careful when i will receive the print that is not going to be damaged. Then you can get easily refund by fed ex with their insurance Contact him you will for sure find a solution he is a very nice guy and doesn't like when some staf like this happens. Good luck |
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Deleted
๐จ๏ธ 0
๐๐ป
January 1970
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Blek Le Rat โข Crooner Rat, by Deleted on Jul 30, 2016 12:55:14 GMT 1, WTF - that is shocking, truly shocking, the print is ruined! Hardly surprising, you can't just shove it in an envelope and expect it to arrive undamged. Blek's inbox will be full of unhappy collectors, what a shambles, expect so much better from him! Do you think it is Blek fault ? come on Fed Ex don't do the good job. Of course Blek is not f*******g happy that your print is ruined. I also bought one print and Sybille told me just before of being careful when i will receive the print that is not going to be damaged. Then you can get easily refund by fed ex with their insurance Contact him you will for sure find a solution he is a very nice guy and doesn't like when some staf like this happens. Good luck
For the price of the print, it could have been packed better either flat between thin plywood or in a very sturdy tube.
WTF - that is shocking, truly shocking, the print is ruined! Hardly surprising, you can't just shove it in an envelope and expect it to arrive undamged. Blek's inbox will be full of unhappy collectors, what a shambles, expect so much better from him! Do you think it is Blek fault ? come on Fed Ex don't do the good job. Of course Blek is not f*******g happy that your print is ruined. I also bought one print and Sybille told me just before of being careful when i will receive the print that is not going to be damaged. Then you can get easily refund by fed ex with their insurance Contact him you will for sure find a solution he is a very nice guy and doesn't like when some staf like this happens. Good luck If Blek is the boss then the buck stops with Blek. For the price of the print, it could have been packed better either flat between thin plywood or in a very sturdy tube. |
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nobokov
Junior Member
๐จ๏ธ 4,948
๐๐ป 6,901
February 2016
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Blek Le Rat โข Crooner Rat, by nobokov on Jul 30, 2016 15:56:37 GMT 1, Do you think it is Blek fault ? come on Fed Ex don't do the good job. Of course Blek is not f*******g happy that your print is ruined. I also bought one print and Sybille told me just before of being careful when i will receive the print that is not going to be damaged. Then you can get easily refund by fed ex with their insurance Contact him you will for sure find a solution he is a very nice guy and doesn't like when some staf like this happens. Good luck If Blek is the boss then the buck stops with Blek. For the price of the print, it could have been packed better either flat between thin plywood or in a very sturdy tube.
Do you think it is Blek fault ? come on Fed Ex don't do the good job. Of course Blek is not f*******g happy that your print is ruined. I also bought one print and Sybille told me just before of being careful when i will receive the print that is not going to be damaged. Then you can get easily refund by fed ex with their insurance Contact him you will for sure find a solution he is a very nice guy and doesn't like when some staf like this happens. Good luck If Blek is the boss then the buck stops with Blek. For the price of the print, it could have been packed better either flat between thin plywood or in a very sturdy tube. Since it was so small, I wonder if rolling it would damage it further. I've never seen plywood being used to protect prints, but what if it meets with the same heavy-handed deliverer. I can imagine the plywood shattering, sending hundreds of splinters through the rat's nostril. and what would the added delivery cost be to ship plywood? |
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Deleted
๐จ๏ธ 0
๐๐ป
January 1970
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Blek Le Rat โข Crooner Rat, by Deleted on Jul 30, 2016 23:02:36 GMT 1,
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memedpre
New Member
๐จ๏ธ 11
๐๐ป 4
August 2014
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Blek Le Rat โข Crooner Rat, by memedpre on Aug 4, 2016 18:08:46 GMT 1, HI there !
There is one crooner printer from Blek le Rat at 44309 streetartgallery located in Dortmund available.you can write at the following email : info@streetartgallery.net
Good luck
HI there !
There is one crooner printer from Blek le Rat at 44309 streetartgallery located in Dortmund available.you can write at the following email : info@streetartgallery.net
Good luck
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