galaxy01
New Member
Posts โข 557
Likes โข 482
November 2016
|
Did not sign my signed piece..., by galaxy01 on Apr 11, 2018 10:09:50 GMT 1, 2 weeks ago I bought a piece of Prefab77 on wood from ArtRepublic, after an initial delay waiting to get the item from Prefab they told me it had not been signed and would find out why.
Instead of sending it back to Prefab to sign, they just sent it to me and have told me when I rang that Prefab will send the COA directly to me and state on the COA that it is a "signed" piece even though there is no signature on the art itself.
Unacceptable?
ArtRepublic did not even suggest to return it and swap for another one (it is not sold out) they said they would ring the artist and see if he can sign it. As if Prefab lives round the corner from me...
2 weeks ago I bought a piece of Prefab77 on wood from ArtRepublic, after an initial delay waiting to get the item from Prefab they told me it had not been signed and would find out why.
Instead of sending it back to Prefab to sign, they just sent it to me and have told me when I rang that Prefab will send the COA directly to me and state on the COA that it is a "signed" piece even though there is no signature on the art itself.
Unacceptable?
ArtRepublic did not even suggest to return it and swap for another one (it is not sold out) they said they would ring the artist and see if he can sign it. As if Prefab lives round the corner from me...
|
|
rebate
Junior Member
Posts โข 1,050
Likes โข 961
January 2018
|
Did not sign my signed piece..., by rebate on Apr 11, 2018 10:14:54 GMT 1, 2 weeks ago I bought a piece of Prefab77 on wood from ArtRepublic, after an initial delay waiting to get the item from Prefab they told me it had not been signed and would find out why. Instead of sending it back to Prefab to sign, they just sent it to me and have told me when I rang that Prefab will send the COA directly to me and state on the COA that it is a "signed" piece even though there is no signature on the art itself. Unacceptable? ArtRepublic did not even suggest to return it and swap for another one (it is not sold out) they said they would ring the artist and see if he can sign it. As if Prefab lives round the corner from me... Ah, the joys of art republic. I was in there one day when they told a customer they could fix a marked print by just chopping the top off as it was only on the boarder. It was a prefab print too funny enough!!
only real advice here would be, dont bother with art republic.
2 weeks ago I bought a piece of Prefab77 on wood from ArtRepublic, after an initial delay waiting to get the item from Prefab they told me it had not been signed and would find out why. Instead of sending it back to Prefab to sign, they just sent it to me and have told me when I rang that Prefab will send the COA directly to me and state on the COA that it is a "signed" piece even though there is no signature on the art itself. Unacceptable? ArtRepublic did not even suggest to return it and swap for another one (it is not sold out) they said they would ring the artist and see if he can sign it. As if Prefab lives round the corner from me... Ah, the joys of art republic. I was in there one day when they told a customer they could fix a marked print by just chopping the top off as it was only on the boarder. It was a prefab print too funny enough!! only real advice here would be, dont bother with art republic.
|
|
|
Did not sign my signed piece..., by dismalandbland on Apr 11, 2018 10:24:48 GMT 1, No, that's not good enough - and - I'd be surprised if the artist(s) were happy with their work and image being represented that way.
No, that's not good enough - and - I'd be surprised if the artist(s) were happy with their work and image being represented that way.
|
|
Bill Hicks
New Member
Posts โข 930
Likes โข 1,129
May 2008
|
Did not sign my signed piece..., by Bill Hicks on Apr 11, 2018 10:26:06 GMT 1, Maybe contact Prefab direct pretty sure they would be more than happy to help. www.prefab77.co.uk/contact
|
|
broke
Artist
New Member
Posts โข 77
Likes โข 148
July 2017
|
Did not sign my signed piece..., by broke on Apr 11, 2018 10:29:51 GMT 1, This seems rather fitting a fair few of them have popped up around Brighton
This seems rather fitting a fair few of them have popped up around Brighton
|
|
galaxy01
New Member
Posts โข 557
Likes โข 482
November 2016
|
Did not sign my signed piece..., by galaxy01 on Apr 11, 2018 10:35:48 GMT 1, I messages them on instagram last week when the unsigned issue started but no reply from them.
ArtRepublic also suggested that Prefab agreed or even suggested that the coa was enough. I don't believe that.
Sent them an email, see if I get a reply this time
I messages them on instagram last week when the unsigned issue started but no reply from them.
ArtRepublic also suggested that Prefab agreed or even suggested that the coa was enough. I don't believe that.
Sent them an email, see if I get a reply this time
|
|
|
Flashback
Junior Member
Posts โข 1,240
Likes โข 1,149
April 2016
|
Did not sign my signed piece..., by Flashback on Apr 11, 2018 10:46:22 GMT 1, Tell them it's not acceptable and that you want a full refund including postage cost. Sure they will get it signed swiftly for you.
Tell them it's not acceptable and that you want a full refund including postage cost. Sure they will get it signed swiftly for you.
|
|
Dive Jedi
Junior Member
Posts โข 6,158
Likes โข 9,380
October 2015
|
Did not sign my signed piece..., by Dive Jedi on Apr 11, 2018 11:34:27 GMT 1, If I'm not mistaken "we" are in the middle of a commission with Prefab, so maybe bigtlt reaching out and mentioning this will speed things up a bit.....
Wouldn't look very good otherwise.
Definitely a signed print should have a signature. The COA alone will not surfice.
If I'm not mistaken "we" are in the middle of a commission with Prefab, so maybe bigtlt reaching out and mentioning this will speed things up a bit..... Wouldn't look very good otherwise. Definitely a signed print should have a signature. The COA alone will not surfice.
|
|
|
Did not sign my signed piece..., by Steph Rat Catcher on Apr 11, 2018 12:18:51 GMT 1, As the piece is on wood, Iโd suggest the artist send you a signed sticker (also featuring details of the artwork) to affix to the rear of the piece. Not ideal but a simple workaround thatโs better than nothing. did you say a sticker? A sticker! Brilliant idea brv you must work in a school !
As the piece is on wood, Iโd suggest the artist send you a signed sticker (also featuring details of the artwork) to affix to the rear of the piece. Not ideal but a simple workaround thatโs better than nothing. did you say a sticker? A sticker! Brilliant idea brv you must work in a school !
|
|
darren6
New Member
Posts โข 487
Likes โข 584
June 2016
|
Did not sign my signed piece..., by darren6 on Apr 11, 2018 13:03:57 GMT 1, Think Art Republic has a lot to answer for about this. Not good enough really.
Think Art Republic has a lot to answer for about this. Not good enough really.
|
|
mose
New Member
Posts โข 410
Likes โข 424
May 2017
|
Did not sign my signed piece..., by mose on Apr 11, 2018 13:16:54 GMT 1, As the piece is on wood, Iโd suggest the artist send you a signed sticker (also featuring details of the artwork) to affix to the rear of the piece. Not ideal but a simple workaround thatโs better than nothing. did you say a sticker? A sticker! Brilliant idea brv you must work in a school ! I've bought a few editions in the past that came with a signed sticker, to be applied by the purchaser. It's one way of doing things.
As the piece is on wood, Iโd suggest the artist send you a signed sticker (also featuring details of the artwork) to affix to the rear of the piece. Not ideal but a simple workaround thatโs better than nothing. did you say a sticker? A sticker! Brilliant idea brv you must work in a school ! I've bought a few editions in the past that came with a signed sticker, to be applied by the purchaser. It's one way of doing things.
|
|
galaxy01
New Member
Posts โข 557
Likes โข 482
November 2016
|
Did not sign my signed piece..., by galaxy01 on Apr 11, 2018 13:51:58 GMT 1, Prefab got back to me and is sending replacement plus an apology gift on Monday (after their weekends show).
Still got love for Prefab, but ArtRepublic wont be getting my business again.
Prefab got back to me and is sending replacement plus an apology gift on Monday (after their weekends show).
Still got love for Prefab, but ArtRepublic wont be getting my business again.
|
|
|
Did not sign my signed piece..., by dismalandbland on Apr 11, 2018 14:00:41 GMT 1, Prefab got back to me and is sending replacement plus an apology gift on Monday (after their weekends show). Still got love for Prefab, but ArtRepublic wont be getting my business again. That's a great response from the artist.
Shame the gallery didn't take the opportunity to sort this out and also exceed your expectations.
Prefab got back to me and is sending replacement plus an apology gift on Monday (after their weekends show). Still got love for Prefab, but ArtRepublic wont be getting my business again. That's a great response from the artist. Shame the gallery didn't take the opportunity to sort this out and also exceed your expectations.
|
|
Redbirds
New Member
Posts โข 938
Likes โข 807
March 2017
|
Did not sign my signed piece..., by Redbirds on Apr 11, 2018 14:01:42 GMT 1, Prefab got back to me and is sending replacement plus an apology gift on Monday (after their weekends show). Still got love for Prefab, but ArtRepublic wont be getting my business again.
I found going direct to artist is always best -in so many ways -love me some prefab -Peter real pleasure deal with -post pics of โ signed โ piece -glad you got it sorted
Prefab got back to me and is sending replacement plus an apology gift on Monday (after their weekends show). Still got love for Prefab, but ArtRepublic wont be getting my business again. I found going direct to artist is always best -in so many ways -love me some prefab -Peter real pleasure deal with -post pics of โ signed โ piece -glad you got it sorted
|
|
|
caruso
Junior Member
Posts โข 1,181
Likes โข 818
August 2017
|
Did not sign my signed piece..., by caruso on Apr 11, 2018 14:52:57 GMT 1, did you say a sticker? A sticker! Brilliant idea brv you must work in a school ! I've bought a few editions in the past that came with a signed sticker, to be applied by the purchaser.ย It's one way of doing things.
Acceptable for a book (many are) but not for a print imho.
did you say a sticker? A sticker! Brilliant idea brv you must work in a school ! I've bought a few editions in the past that came with a signed sticker, to be applied by the purchaser.ย It's one way of doing things. Acceptable for a book (many are) but not for a print imho.
|
|
bigtlt
Junior Member
Posts โข 1,642
Likes โข 737
July 2009
|
Did not sign my signed piece..., by bigtlt on Apr 11, 2018 17:16:49 GMT 1, If I'm not mistaken "we" are in the middle of a commission with Prefab, so maybe bigtlt reaching out and mentioning this will speed things up a bit..... Wouldn't look very good otherwise. Definitely a signed print should have a signature. The COA alone will not surfice.
Think the Prefab77 boys are quite busy with the current show and party on Friday.
Iโm waiting on a reply regarding the commission at the moment. Iโve always found them extremely helpful though. So presume theyโll get it sorted ASAP.
If I'm not mistaken "we" are in the middle of a commission with Prefab, so maybe bigtlt reaching out and mentioning this will speed things up a bit..... Wouldn't look very good otherwise. Definitely a signed print should have a signature. The COA alone will not surfice. Think the Prefab77 boys are quite busy with the current show and party on Friday. Iโm waiting on a reply regarding the commission at the moment. Iโve always found them extremely helpful though. So presume theyโll get it sorted ASAP.
|
|