Two years ago or sometime like that he offered something for free on twitter when he reached 1k followers. I happened to be that follower, he asked for my details, I was very happy and said thanks multiple times, then everything went quiet and I figured he shipped it.
2-3 weeks later I bought a VNA magazine on ebay and when I paid on paypal I noticed that the email address was Imbue's, I just paid but didn't say anything. 7-10 days later since I paid for my ebay item I was still waiting for it to be shipped, so I contacted him again through ebay asking for an ETA and also politely asked if he already shipped the gift he promised on twitter, since I was the same guy... never got a reply, it took him a few days and finally marked the ebay item as shipped and I received it without problem. meanwhile he deleted the twitter post where he offered a gift to his 1000th follower and never ever replied to any of my email/DM/ebay messages. I didn't complain or emailed him further because it was a gift but was just very poor form me thinks.

Iv'e bought a couple of prints off him before and always had prompt delivery

He's really got his act together; he used to be a bit slack and needed a prompt on the first couple of pieces I bought from him but he's a good bloke on the whole.

He's rubbish at getting things things sent out in anywhere near a decent time , ive practically stopped collecting his stuff now because of the distain he seems to hold his customers in.

He did once reply quickly to an enquiry of mine to wether he had sent out my vending machine mini-wood print , apologising for the delay ...the item still didn't arrive so i chased him up a week later (many times) and he never had the courtesy to reply again ...in the end I got my money back via Paypal claim

Ive also taken 2 mystery tubes separately and both times they've taken nearly a month to arrive , which for a uk-uk transaction consisting of already printed left-overs , he cant even use the excuse "the printers have let me down" as all he is doing is selling off whats already been printed?


Wastrel

Give the guy a break FFS - if you want something to arrive the next day then go to Tesco or amazon.

I have been waiting ages for a Nick Walker and an Eelus to arrive but sometimes you just have to show patience. Good things come to those who wait.

I've only purchased from him once and the item arrived very promptly, and 2 weeks as per the OP is certainly jumping the gun.

However generally speaking I don't think it's unreasonable for people to feel agreaved if they haven't received something from any seller a month or so down the line, especially if there's no communication and emails are just ignored. That's not aimed at Imbue, as I said my only dealing with him was spot on, but it only takes a minute to update people - even if it's a quick email saying "apologies - item will be delayed for a few weeks". People are generally fine with a long wait if they are told what's happening, it's lack of communication that frustrates and infuriates people. We all struggle with time and of course things crop up unexpectedly but if you are so busy you can't take a few minutes a week to respond to emails then maybe things need a rethink as it does put people off coming back (look at forum favourites Laminate for further proof!).

I've been waiting on a print from elsewhere whereby I was told it'll be in the post within 3 business days, and a month later there's still no sign of it. Frustratingly it was an intended birthday present for someone, so I've sent a couple of polite emails and heard nothing. If the order page had said "please allow 3-4 weeks for delivery" or similar I'd not be at all bothered, it's more the fact that no-one has taken a minute to let me know or reply to my emails rather than the delay itself.

Yep ..this!.....nicely said

not expecting next day delivery but after 5 weeks of nothing turning up, no reply to emails or Facebook i have a right to be annoyed. Just cause he is an artist doesn't mean he can't visit the post office or reply to emails?

I don't really understand the people defending the fact that someone who makes his/her business out of selling art online doesn't ship for weeks and/or doesn't respond to inquiries for weeks. If you choose this as your (main) income then do it properly.. don't do it poorly. That just annoys people.

Oh well, maybe that's just me...

Ive had great dealings with IMBUE int he past. Maybe ask No Walls Gallery for some assistance in reaching out to him. Or you never know he just may be indisposed at the moment and or detained... Hope not tho.

also waiting for my order of late november ....

Have to agree with comments about cutting some slack for artists. It's difficult for an artist to self release prints and keep on top of orders, as well as general admin, creating new work, publicising and everything else that essentially goes with running a business as an independent artist. So naturally there can be delays in sending and receiving work, I hold my hand up as on occasion I do have this problem, especially when I am swamped with orders, and have commissions and other commercial work on top, it can become overwhelming if you don't have the luxury of a gallery or manager to help! I do personally try and email buyers if there is a delay, and explain honestly what has caused it, I then also always email the buyer when it's shipped, so as mentioned above, having no response email for 3 or 4 weeks isn't a good way to treat buyers, but do give artists a break!

Imbue edition 1 of 2 "Riot box." Fake molotov cocktail resin in bottle mounted with matches, signed on back. 

$700USD or best offer.



Prefab77: George. Has minor edge wear, looking for $400USD or best offer. Rarely see these come up for sale.



Any questions welcome, PM me. 

More here:

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