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The FAILE Refunds Thread, by numusic on Aug 29, 2007 20:40:45 GMT 1, Amazon are a business. Faile are a business. are you serious ? They really should have been better prepared, any web programmer will tell you that it would take a days work to establish a basket system that subtracts an item once bought. In this respect Faile have let their fans down considerably. Call that whining and I'll call you naive - the boys will quite possibly be millionaires by the end of the year, they can afford a web designer for a day. If that sounds like sour grapes, it's not, it's called being realistic and not feeling like I have to kiss their asses just because I love their art.
Mate, I've been trying to get my designers and program bods to sort me this for 3 months !!! The likes of POW and now Faile simply don't have the experience to deal with this type of interest. Granted you can stick a basket on, granted it would fuck up. Its not a matter of money. I just think these guys do their best and we should cut em some slack. Im suresorting out hundreds of refunds is the last thing they want, and I'm equally sure the next time will be smoother. No doubt they're promised by the program bods that the system will work.
Amazon are a business. Faile are a business. are you serious ? They really should have been better prepared, any web programmer will tell you that it would take a days work to establish a basket system that subtracts an item once bought. In this respect Faile have let their fans down considerably. Call that whining and I'll call you naive - the boys will quite possibly be millionaires by the end of the year, they can afford a web designer for a day. If that sounds like sour grapes, it's not, it's called being realistic and not feeling like I have to kiss their asses just because I love their art. Mate, I've been trying to get my designers and program bods to sort me this for 3 months !!! The likes of POW and now Faile simply don't have the experience to deal with this type of interest. Granted you can stick a basket on, granted it would fuck up. Its not a matter of money. I just think these guys do their best and we should cut em some slack. Im suresorting out hundreds of refunds is the last thing they want, and I'm equally sure the next time will be smoother. No doubt they're promised by the program bods that the system will work. |
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The FAILE Refunds Thread, by sausageboonwee on Aug 29, 2007 21:02:09 GMT 1, I love their art. They are a fantastic talent and I've been a designer for 20 years. I'm also aware that most artists love producing art and don't like dealing with commercial aspects of things. But you are wrong. A good system for processing orders IS about money which they have. Hopefully sorting the refund will help them getting sorted quicker. If sorting hundreds of emails is the last thing they want - then they can pay someone to do it for them. It's called delegating and it is also a common part of being a business.
I love their art. They are a fantastic talent and I've been a designer for 20 years. I'm also aware that most artists love producing art and don't like dealing with commercial aspects of things. But you are wrong. A good system for processing orders IS about money which they have. Hopefully sorting the refund will help them getting sorted quicker. If sorting hundreds of emails is the last thing they want - then they can pay someone to do it for them. It's called delegating and it is also a common part of being a business.
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ogrgel
New Member
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December 2006
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The FAILE Refunds Thread, by ogrgel on Aug 29, 2007 21:03:06 GMT 1, Does anyone know if they are actually going in any order on issuing the refunds? Originally, it looked as though they were going in order that the prints came up for sale but now it's not clear if that's the case or not.
it's over for me ..
order or not .. all three of my purchases are now refunded ..
Does anyone know if they are actually going in any order on issuing the refunds? Originally, it looked as though they were going in order that the prints came up for sale but now it's not clear if that's the case or not. it's over for me .. order or not .. all three of my purchases are now refunded .. |
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ogrgel
New Member
๐จ๏ธ 502
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December 2006
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The FAILE Refunds Thread, by ogrgel on Aug 29, 2007 21:06:04 GMT 1, there is at least one good thing with being refunded and that is the feeling of having $740 extra to spend on something else... 
that's right ......BOOOOOOZE
there is at least one good thing with being refunded and that is the feeling of having $740 extra to spend on something else... that's right ......BOOOOOOZE |
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rkitek
New Member
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December 2006
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The FAILE Refunds Thread, by rkitek on Aug 29, 2007 21:06:16 GMT 1, Damn, I'm now too a member of the refund club -- Military Death II won't be gracing my walls after all.
Damn, I'm now too a member of the refund club -- Military Death II won't be gracing my walls after all.
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The FAILE Refunds Thread, by jffriedman on Aug 29, 2007 21:07:47 GMT 1, no refund for me yet on my bad seed II, Anybody get a refund for this one yet?
no refund for me yet on my bad seed II, Anybody get a refund for this one yet?
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ABC
Artist
Junior Member
๐จ๏ธ 5,533
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August 2006
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The FAILE Refunds Thread, by ABC on Aug 29, 2007 21:13:07 GMT 1, I'm certainly glad I resisted from buying, reading this refund thread just makes me feel relieved that I don't have the anguish of waiting to see If id managed to get one like you lot. I'm sure some members will be lucky though.
I'm certainly glad I resisted from buying, reading this refund thread just makes me feel relieved that I don't have the anguish of waiting to see If id managed to get one like you lot. I'm sure some members will be lucky though.
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The FAILE Refunds Thread, by mcnuts on Aug 29, 2007 21:15:30 GMT 1, I'm certainly glad I resisted from buying, reading this refund thread just makes me feel relieved that I don't have the anguish of waiting to see If id managed to get one like you lot. I'm sure some members will be lucky though.
yup/ no luck with an original  . but did get a military death. quite like the colour scheme on this one. now to wait for the post man
I'm certainly glad I resisted from buying, reading this refund thread just makes me feel relieved that I don't have the anguish of waiting to see If id managed to get one like you lot. I'm sure some members will be lucky though. yup/ no luck with an original . but did get a military death. quite like the colour scheme on this one. now to wait for the post man |
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ABC
Artist
Junior Member
๐จ๏ธ 5,533
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August 2006
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The FAILE Refunds Thread, by ABC on Aug 29, 2007 21:19:18 GMT 1, Are people getting emails to say they were successful then?
Are people getting emails to say they were successful then?
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butterfly
New Member
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August 2007
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The FAILE Refunds Thread, by butterfly on Aug 29, 2007 21:19:53 GMT 1, Same with me.
All my 3 orders have been refunded (in a random order...) No Ganesha, no Mary, no Faile girl
Same with me.
All my 3 orders have been refunded (in a random order...) No Ganesha, no Mary, no Faile girl
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The FAILE Refunds Thread, by mcnuts on Aug 29, 2007 21:20:44 GMT 1, friggin paypal are swines, beej was right
friggin paypal are swines, beej was right
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The FAILE Refunds Thread, by jboy on Aug 29, 2007 21:22:23 GMT 1, They are not doing it in any order...i had a refund for something today that someone said they had a refund for yesterday. I doubt anyone is safe for a few days at least
They are not doing it in any order...i had a refund for something today that someone said they had a refund for yesterday. I doubt anyone is safe for a few days at least
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The FAILE Refunds Thread, by finsburyparkranger on Aug 29, 2007 21:23:45 GMT 1, Sorry just as a head sup, if anyone bought an origianl Faile outside of the US and got a refund, can you PM me. I seem to have lost the equivalent of 100GBP in currency conversion just for trying to buy the friggin print. Looking to see if anyoen else is in a similar boat?
Oh dear, thats not good. Paypal coining it in again?
Sorry just as a head sup, if anyone bought an origianl Faile outside of the US and got a refund, can you PM me. I seem to have lost the equivalent of 100GBP in currency conversion just for trying to buy the friggin print. Looking to see if anyoen else is in a similar boat? Oh dear, thats not good. Paypal coining it in again? |
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The FAILE Refunds Thread, by mcnuts on Aug 29, 2007 21:26:14 GMT 1, ya. it sucks. but will wait and see what happens.
ya. it sucks. but will wait and see what happens.
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ABC
Artist
Junior Member
๐จ๏ธ 5,533
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August 2006
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The FAILE Refunds Thread, by ABC on Aug 29, 2007 21:27:27 GMT 1, Sorry just as a head sup, if anyone bought an origianl Faile outside of the US and got a refund, can you PM me. I seem to have lost the equivalent of 100GBP in currency conversion just for trying to buy the friggin print. Looking to see if anyoen else is in a similar boat?
Thats madness, when they reverse the payment it shouldnt take into effect the rates and should just reverse the payment, contact FAILE straight away, I would.
Sorry just as a head sup, if anyone bought an origianl Faile outside of the US and got a refund, can you PM me. I seem to have lost the equivalent of 100GBP in currency conversion just for trying to buy the friggin print. Looking to see if anyoen else is in a similar boat? Thats madness, when they reverse the payment it shouldnt take into effect the rates and should just reverse the payment, contact FAILE straight away, I would. |
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jirr
New Member
๐จ๏ธ 325
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August 2007
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The FAILE Refunds Thread, by jirr on Aug 29, 2007 21:40:53 GMT 1, just got refund for bunny boy and mary. lucky whoever
just got refund for bunny boy and mary. lucky whoever
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The FAILE Refunds Thread, by bobbymeachamjr on Aug 29, 2007 21:42:01 GMT 1, paypal rape includes an approximately -5% currency exchange rate for its "customers" doesnt it?
paypal rape includes an approximately -5% currency exchange rate for its "customers" doesnt it?
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motor
Junior Member
๐จ๏ธ 1,839
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December 2006
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The FAILE Refunds Thread, by motor on Aug 29, 2007 21:45:36 GMT 1, Sorry just as a head sup, if anyone bought an origianl Faile outside of the US and got a refund, can you PM me. I seem to have lost the equivalent of 100GBP in currency conversion just for trying to buy the friggin print. Looking to see if anyoen else is in a similar boat?
S C R E W Paypal!!!
...really sorry to hear that...
Sorry just as a head sup, if anyone bought an origianl Faile outside of the US and got a refund, can you PM me. I seem to have lost the equivalent of 100GBP in currency conversion just for trying to buy the friggin print. Looking to see if anyoen else is in a similar boat? S C R E W Paypal!!! ...really sorry to hear that... |
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Pattycakes
Junior Member
๐จ๏ธ 1,379
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June 2007
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The FAILE Refunds Thread, by Pattycakes on Aug 29, 2007 21:52:53 GMT 1, Yes this is the huge problem. The Paypal fees are horrific if you don't get to actually buy a print. I Think that Faile really should refund those who've lost money. It's the right thing to do.
Yes this is the huge problem. The Paypal fees are horrific if you don't get to actually buy a print. I Think that Faile really should refund those who've lost money. It's the right thing to do.
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ogrgel
New Member
๐จ๏ธ 502
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December 2006
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The FAILE Refunds Thread, by ogrgel on Aug 29, 2007 21:58:49 GMT 1, I spent ยฃ328 on a print but only got refunded ยฃ309! If that's what I'm losing on a cheap print I dread to think what I'll lose on an original that I failed to get!
I just realized that the last refund I received cost me 45 quid ..
thats the worst print release ever .. not just I didn't get anything .. I even had to pay for it ..
I spent ยฃ328 on a print but only got refunded ยฃ309! If that's what I'm losing on a cheap print I dread to think what I'll lose on an original that I failed to get! I just realized that the last refund I received cost me 45 quid .. thats the worst print release ever .. not just I didn't get anything .. I even had to pay for it .. |
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The FAILE Refunds Thread, by jboy on Aug 29, 2007 22:00:19 GMT 1, I actually made 5p.
woohoo
I actually made 5p.
woohoo
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sham69
New Member
๐จ๏ธ 451
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March 2007
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The FAILE Refunds Thread, by sham69 on Aug 29, 2007 22:04:26 GMT 1, Can't believe how hacked off I am after getting the refund. I think as a collective we should try some sort of lobby to Faile.
They've creamed a small fortune from this, we're talking major 000$'s.
At the end of the day the humble emails and the 'don't shoot the messenger' comments just don't cut it.
If enough noise is made I'd like to see just how much he/they care.
I've read the posts re 'cutting some slack' but honestly would you have gone to market with such a cack handed approach.
I'll eat my cap if they offer any recompense. I know someone will poste the 'buyer beware' blah blah blah and point in the direction of paypal but in all honesty it was a dogs dinner.
rant over
meanwhile back in NY I can hear someone laughing all the way to the bank
Can't believe how hacked off I am after getting the refund. I think as a collective we should try some sort of lobby to Faile.
They've creamed a small fortune from this, we're talking major 000$'s.
At the end of the day the humble emails and the 'don't shoot the messenger' comments just don't cut it.
If enough noise is made I'd like to see just how much he/they care.
I've read the posts re 'cutting some slack' but honestly would you have gone to market with such a cack handed approach.
I'll eat my cap if they offer any recompense. I know someone will poste the 'buyer beware' blah blah blah and point in the direction of paypal but in all honesty it was a dogs dinner.
rant over
meanwhile back in NY I can hear someone laughing all the way to the bank
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The FAILE Refunds Thread, by mcnuts on Aug 29, 2007 22:07:09 GMT 1, S C R E W Paypal!!! ...really sorry to hear that...
S C R E W Paypal!!! ...really sorry to hear that... |
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The FAILE Refunds Thread, by dgb133 on Aug 29, 2007 22:10:14 GMT 1, class action lawsuit - I'm in. I got screwed on this a couple months ago. Totally f*&cked!
But Faile, I would bet, was unaware that the currency conversion fees would fu*k people over. You all should let them know. But actually, they might have lost money on the currency conversion too. When it happnede to me both I and the other person lost money on the deal somehow.
No word from Faile for me yet.
class action lawsuit - I'm in. I got screwed on this a couple months ago. Totally f*&cked!
But Faile, I would bet, was unaware that the currency conversion fees would fu*k people over. You all should let them know. But actually, they might have lost money on the currency conversion too. When it happnede to me both I and the other person lost money on the deal somehow.
No word from Faile for me yet.
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The FAILE Refunds Thread, by bobbymeachamjr on Aug 29, 2007 22:14:15 GMT 1, this is a paypal issue not a faile issue
this is a paypal issue not a faile issue
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The FAILE Refunds Thread, by rob123rob on Aug 29, 2007 22:18:53 GMT 1, Just got my email that my purcahse of Savage Dreams in red was just refunded (24 hours after I purcahsed!). This is stupid. There are still 3 prints left on the Faile site (the pricier ones). Are they really available? I mean, come on, refuded 24 hrs later. Frustrating
Just got my email that my purcahse of Savage Dreams in red was just refunded (24 hours after I purcahsed!). This is stupid. There are still 3 prints left on the Faile site (the pricier ones). Are they really available? I mean, come on, refuded 24 hrs later. Frustrating
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The FAILE Refunds Thread, by finsburyparkranger on Aug 29, 2007 22:20:03 GMT 1, I spent ยฃ328 on a print but only got refunded ยฃ309! If that's what I'm losing on a cheap print I dread to think what I'll lose on an original that I failed to get! I just realized that the last refund I received cost me 45 quid .. thats the worst print release ever .. not just I didn't get anything .. I even had to pay for it ..
Wow, talk about the art market reaching new heights, thats daylight robbery. Faille would be wise to become equally enraged about this.
I spent ยฃ328 on a print but only got refunded ยฃ309! If that's what I'm losing on a cheap print I dread to think what I'll lose on an original that I failed to get! I just realized that the last refund I received cost me 45 quid .. thats the worst print release ever .. not just I didn't get anything .. I even had to pay for it .. Wow, talk about the art market reaching new heights, thats daylight robbery. Faille would be wise to become equally enraged about this. |
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The FAILE Refunds Thread, by rob123rob on Aug 29, 2007 22:20:26 GMT 1, And I think that all of us who got refunded like this should be given first shot at the next batch of prints when they are released.
And I think that all of us who got refunded like this should be given first shot at the next batch of prints when they are released.
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sham69
New Member
๐จ๏ธ 451
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March 2007
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The FAILE Refunds Thread, by sham69 on Aug 29, 2007 22:26:04 GMT 1, How do you work out it's a paypal issue and not a Faile issue?
We're talking about cause and effect here.
I'm more interested in why was it allowed to happen and consequently the effect on my pocket.
Everyone knows Paypal are a bunch of money grabbing c***s. What's Faile's response - shrug and open up another bottle of cristal?
How do you work out it's a paypal issue and not a Faile issue?
We're talking about cause and effect here.
I'm more interested in why was it allowed to happen and consequently the effect on my pocket.
Everyone knows Paypal are a bunch of money grabbing c***s. What's Faile's response - shrug and open up another bottle of cristal?
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keysersoze
New Member
๐จ๏ธ 127
๐๐ป 0
November 2006
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The FAILE Refunds Thread, by keysersoze on Aug 29, 2007 22:44:13 GMT 1, F*CK!!!
I thought I was golden for the Mary - but refund has been received. Quite sad & very disappointed.
If anyone purchased 'Stories Of Love In Blue' and bought another they want to fund - please PM me if you'd consider selling at or around cost.
F*CK!!!
I thought I was golden for the Mary - but refund has been received. Quite sad & very disappointed.
If anyone purchased 'Stories Of Love In Blue' and bought another they want to fund - please PM me if you'd consider selling at or around cost.
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. but did get a military death. quite like the colour scheme on this one. now to wait for the post man 
