sharpster
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December 2010
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Herakut Signed 'After the Laughter' book & tote , by sharpster on Mar 1, 2012 17:45:46 GMT 1, nice way to treat your customers...but bought it because of the book so dont really mind...just sayin...
nice way to treat your customers...but bought it because of the book so dont really mind...just sayin...
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ilmambo
Junior Member
Posts • 2,336
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March 2010
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Herakut Signed 'After the Laughter' book & tote , by ilmambo on Mar 1, 2012 17:49:33 GMT 1, the surprise is that actually there are no surprises...
the surprise is that actually there are no surprises...
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maadbeats
Junior Member
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September 2007
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Herakut Signed 'After the Laughter' book & tote , by maadbeats on Mar 1, 2012 17:56:59 GMT 1, the surprise is that actually there are no surprises... SURPRISE
the surprise is that actually there are no surprises... SURPRISE
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sharpster
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December 2010
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Herakut Signed 'After the Laughter' book & tote , by sharpster on Mar 1, 2012 19:55:25 GMT 1, nice one, thanks for the pics!
nice one, thanks for the pics!
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Herakut Signed 'After the Laughter' book & tote , by Phear Loathing on Mar 2, 2012 8:47:34 GMT 1, awesome, advertise free extras for pre-ordering the combo and then they don't come through?
inexcusable.
awesome, advertise free extras for pre-ordering the combo and then they don't come through?
inexcusable.
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dani3orange
New Member
Posts • 395
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June 2011
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Herakut Signed 'After the Laughter' book & tote , by dani3orange on Mar 2, 2012 11:39:05 GMT 1, I'm not too happy with them either You will probably get a response saying 'sorry for the inconvenience' (grrr!)
I'm not too happy with them either You will probably get a response saying 'sorry for the inconvenience' (grrr!)
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politrix
New Member
Posts • 146
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December 2011
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Herakut Signed 'After the Laughter' book & tote , by politrix on Mar 2, 2012 11:50:38 GMT 1, Mine arrived today. No "bundle of surpises" either. Very happy with the signed book and tote bag. Not so happy with the false advertisement. Going to mail them about it, not that I think it will help.
Mine arrived today. No "bundle of surpises" either. Very happy with the signed book and tote bag. Not so happy with the false advertisement. Going to mail them about it, not that I think it will help.
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ilmambo
Junior Member
Posts • 2,336
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March 2010
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Herakut Signed 'After the Laughter' book & tote , by ilmambo on Mar 2, 2012 14:59:06 GMT 1, got mine just now - no extras. emailed them as well.
got mine just now - no extras. emailed them as well.
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Herakut Signed 'After the Laughter' book & tote , by fingerz on Mar 2, 2012 15:19:04 GMT 1, lol ..... same ..... nice signed book though ....
lol ..... same ..... nice signed book though ....
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Herakut Signed 'After the Laughter' book & tote , by Phear Loathing on Mar 2, 2012 16:05:24 GMT 1, I have visited this gallery many times before and after each time I leave I tell myself I will never go back there. The staff is incredibly rude. At one point I really wanted a piece they had for sale. I decided I would put my feelings towards them aside and buy anyway. I drove 4 hours to the gallery with money in hand (about 5K, ready to buy).
They wouldn't give me the time of day. They lost that sale.
I have visited this gallery many times before and after each time I leave I tell myself I will never go back there. The staff is incredibly rude. At one point I really wanted a piece they had for sale. I decided I would put my feelings towards them aside and buy anyway. I drove 4 hours to the gallery with money in hand (about 5K, ready to buy).
They wouldn't give me the time of day. They lost that sale.
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sharpster
New Member
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December 2010
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Herakut Signed 'After the Laughter' book & tote , by sharpster on Mar 2, 2012 17:35:55 GMT 1, mine arrrived today as well, really nice book and tote... but advertising something and then not sticking to your word will let me think twice if I ever buy from them again... seems like they dont need the money of their customers so I ll get it elsewhere to spend next time...
mine arrrived today as well, really nice book and tote... but advertising something and then not sticking to your word will let me think twice if I ever buy from them again... seems like they dont need the money of their customers so I ll get it elsewhere to spend next time...
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politrix
New Member
Posts • 146
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December 2011
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Herakut Signed 'After the Laughter' book & tote , by politrix on Mar 2, 2012 19:46:07 GMT 1, Got an answer to my mail.
The surprises didn't make it to some totes. Will be send today.
So that's good news for me. Good services from paper tiger store.
Got an answer to my mail.
The surprises didn't make it to some totes. Will be send today.
So that's good news for me. Good services from paper tiger store.
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Deleted
Posts • 0
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January 1970
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Herakut Signed 'After the Laughter' book & tote , by Deleted on Mar 2, 2012 20:49:59 GMT 1, Hmm. I better send em a mail then instead of writing this.
Hmm. I better send em a mail then instead of writing this.
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Deleted
Posts • 0
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January 1970
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Herakut Signed 'After the Laughter' book & tote , by Deleted on Mar 2, 2012 21:24:11 GMT 1, Almost instantly received a reply from paper tiger so well done to them. Expecting pens & pencils in post now. Oops i've spoilt the surprise!
Almost instantly received a reply from paper tiger so well done to them. Expecting pens & pencils in post now. Oops i've spoilt the surprise!
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ilmambo
Junior Member
Posts • 2,336
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March 2010
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Herakut Signed 'After the Laughter' book & tote , by ilmambo on Mar 2, 2012 21:32:04 GMT 1, well no reply here from papertiger - yet. which email did you use? contact@papertigerstore.com?
well no reply here from papertiger - yet. which email did you use? contact@papertigerstore.com?
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ilmambo
Junior Member
Posts • 2,336
Likes • 240
March 2010
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Herakut Signed 'After the Laughter' book & tote , by ilmambo on Mar 2, 2012 22:10:58 GMT 1, emailed editions@lebasseprojects.com and got a quick reply. pens and pencils will be shipped today.
emailed editions@lebasseprojects.com and got a quick reply. pens and pencils will be shipped today.
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sharpster
New Member
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December 2010
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Herakut Signed 'After the Laughter' book & tote , by sharpster on Mar 2, 2012 23:05:10 GMT 1, they replied to my Email immediately so pens on the way.
they replied to my Email immediately so pens on the way.
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G-Man
Junior Member
Posts • 3,529
Likes • 33
November 2007
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Herakut Signed 'After the Laughter' book & tote , by G-Man on Mar 3, 2012 12:18:44 GMT 1, I got the book and tote this morning... Really lovely signed book, great quality and a great insight into their work, love it! Up there with some of my favourite books already.... No surprises here either so have emailed them, hopefully they will resolve this minor issue it would be a shame as the book is so damn good.... Not sure what I'm gonna do with the tote mind, it will end up in the cupboard with all the other art bits that I'm not sure why I bought or how to display/use!
I got the book and tote this morning... Really lovely signed book, great quality and a great insight into their work, love it! Up there with some of my favourite books already.... No surprises here either so have emailed them, hopefully they will resolve this minor issue it would be a shame as the book is so damn good.... Not sure what I'm gonna do with the tote mind, it will end up in the cupboard with all the other art bits that I'm not sure why I bought or how to display/use!
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Herakut Signed 'After the Laughter' book & tote , by freeview on Mar 3, 2012 15:16:28 GMT 1, I got the book and tote this morning... Really lovely signed book, great quality and a great insight into their work, love it! Up there with some of my favourite books already.... No surprises here either so have emailed them, hopefully they will resolve this minor issue it would be a shame as the book is so damn good.... Not sure what I'm gonna do with the tote mind, it will end up in the cupboard with all the other art bits that I'm not sure why I bought or how to display/use!
buy a canvas a touch smaller than the tote, slip it in, tidy up the handles & edges and hang !!
I got the book and tote this morning... Really lovely signed book, great quality and a great insight into their work, love it! Up there with some of my favourite books already.... No surprises here either so have emailed them, hopefully they will resolve this minor issue it would be a shame as the book is so damn good.... Not sure what I'm gonna do with the tote mind, it will end up in the cupboard with all the other art bits that I'm not sure why I bought or how to display/use! buy a canvas a touch smaller than the tote, slip it in, tidy up the handles & edges and hang !!
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Herakut Signed 'After the Laughter' book & tote , by fingerz on Mar 3, 2012 19:49:27 GMT 1, maybe thay give up emailing every 1 and just sending out
maybe thay give up emailing every 1 and just sending out
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Deleted
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January 1970
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Herakut Signed 'After the Laughter' book & tote , by Deleted on Mar 3, 2012 19:50:36 GMT 1, mine escaped UK customs which is a bonus
Maybe that was your surprise Lee ?
mine escaped UK customs which is a bonus Maybe that was your surprise Lee ?
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Herakut Signed 'After the Laughter' book & tote , by fingerz on Mar 5, 2012 11:32:02 GMT 1, i got some pen's this morning , must be the extras , 1 was smashed to bits though .... lol
i got some pen's this morning , must be the extras , 1 was smashed to bits though .... lol
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sharpster
New Member
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December 2010
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Herakut Signed 'After the Laughter' book & tote , by sharpster on Mar 5, 2012 14:48:50 GMT 1, nice set of surprises arrived this morning... shipping must have been super quick, considering the fact the package had to get across the pond - email went out friday night and I got the package this morning. thanks papertiger, i have to correct my first statement, therefore - great customerservice!
nice set of surprises arrived this morning... shipping must have been super quick, considering the fact the package had to get across the pond - email went out friday night and I got the package this morning. thanks papertiger, i have to correct my first statement, therefore - great customerservice!
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Herakut Signed 'After the Laughter' book & tote , by johnsonerica on Mar 6, 2012 20:57:51 GMT 1, Everyone check your email! Paper tiger will emaiing everyone who ordered the book and tote a 50% coupon for running out of googies. Since the Herakut opening was so crazy more goodies ended up being handed out than plan. Sorry for the inconvenvience!
Everyone check your email! Paper tiger will emaiing everyone who ordered the book and tote a 50% coupon for running out of googies. Since the Herakut opening was so crazy more goodies ended up being handed out than plan. Sorry for the inconvenvience!
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Herakut Signed 'After the Laughter' book & tote , by Phear Loathing on Mar 6, 2012 21:35:29 GMT 1, so do people who get the goodies get the 50% off as well?
Wonder if this can be used for any purchase on PT?
so do people who get the goodies get the 50% off as well?
Wonder if this can be used for any purchase on PT?
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politrix
New Member
Posts • 146
Likes • 25
December 2011
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Herakut Signed 'After the Laughter' book & tote , by politrix on Mar 6, 2012 21:37:34 GMT 1, I must take back the negative message I posted. This is in my opinion very well handled. Couldn't resist one of those Herakut prints Paper Tiger Store has for sale. I wonder what was in the surprise-bags they gave away. I think it was something else then the pens and pencils.
Anyway very pleased with the 50% offer
I must take back the negative message I posted. This is in my opinion very well handled. Couldn't resist one of those Herakut prints Paper Tiger Store has for sale. I wonder what was in the surprise-bags they gave away. I think it was something else then the pens and pencils. Anyway very pleased with the 50% offer
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Herakut Signed 'After the Laughter' book & tote , by LeBasse Projects on Mar 7, 2012 0:17:31 GMT 1, The gallery and Paper Tiger - our print shop - feel realy terrible about running out of some of the extras. We had a whole series of custom pen/pencil sets slated for the bag/book combo's.
The opening was so nuts and the line for signed books ran for nearly four hours and we ended up accidently handing out all of the extra sets.
We were lucky we had set aside the extra books for the online pre-order because we sold out of over 200 books the night of the opening. Herakut actually had to come back to the gallery post-party to sign the online pre-order books before they left town...
Again, anyone who has worked with us knows we pride ourselves on customer service and will do our best to make amends. We sent the one time coupon code for 50% to everyone who missed out on the extras - but happy to extend the offer to anyone who purchased the sets. Just email editions@papertigerstore.com and we will get you sorted.
I know we shipped everything asap, but thanks for your patience in getting everything sorted. We do really appreciate the enthusiasm of everyone on these boards and those who support the artists we represent.
The gallery and Paper Tiger - our print shop - feel realy terrible about running out of some of the extras. We had a whole series of custom pen/pencil sets slated for the bag/book combo's.
The opening was so nuts and the line for signed books ran for nearly four hours and we ended up accidently handing out all of the extra sets.
We were lucky we had set aside the extra books for the online pre-order because we sold out of over 200 books the night of the opening. Herakut actually had to come back to the gallery post-party to sign the online pre-order books before they left town...
Again, anyone who has worked with us knows we pride ourselves on customer service and will do our best to make amends. We sent the one time coupon code for 50% to everyone who missed out on the extras - but happy to extend the offer to anyone who purchased the sets. Just email editions@papertigerstore.com and we will get you sorted.
I know we shipped everything asap, but thanks for your patience in getting everything sorted. We do really appreciate the enthusiasm of everyone on these boards and those who support the artists we represent.
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Deleted
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January 1970
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Herakut Signed 'After the Laughter' book & tote , by Deleted on Mar 7, 2012 2:21:10 GMT 1, I'm really impressed with the speedy delivery of the set & the back up items sent also. So much so that i invested my coupon in 1 of the small prints. Go Paper Tiger & LeBasse.
I'm really impressed with the speedy delivery of the set & the back up items sent also. So much so that i invested my coupon in 1 of the small prints. Go Paper Tiger & LeBasse.
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Sacked...
Full Member
Posts • 7,978
Likes • 1,338
October 2007
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Herakut Signed 'After the Laughter' book & tote , by Sacked... on Mar 8, 2012 0:16:37 GMT 1, Any pics of the extras ?
Any pics of the extras ?
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Herakut Signed 'After the Laughter' book & tote , by fingerz on Mar 8, 2012 10:04:34 GMT 1, since you asked nicely young un
since you asked nicely young un
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