Baby Dave
Junior Member
Posts โข 1,392
Likes โข 321
February 2011
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Amuti23..... Advice please!!, by Baby Dave on Feb 17, 2011 16:05:28 GMT 1, Hi everyone. I was just wondering if anyone here has had any past experiences with Amuti23. They are a book shop/mini gallery in London.
Ive purchased something from their site...theyve taken my money...but then thats it. Ive had no communication from them despite me emailing them SEVERAL times . Ive tracked down a phone number for them but it doesnt connect.... Needless to say ive not received my item yet and am getting worried ive been scammed...
Has anyone got any advice on how i should proceed? Has anyone had good experiences or bad experiences in the past? Is anyone in the same boat as me?
Im thinking of popping around there in person and trying to speak to someone directly...
Any help is much appreciated
Hi everyone. I was just wondering if anyone here has had any past experiences with Amuti23. They are a book shop/mini gallery in London. Ive purchased something from their site...theyve taken my money...but then thats it. Ive had no communication from them despite me emailing them SEVERAL times . Ive tracked down a phone number for them but it doesnt connect.... Needless to say ive not received my item yet and am getting worried ive been scammed... Has anyone got any advice on how i should proceed? Has anyone had good experiences or bad experiences in the past? Is anyone in the same boat as me? Im thinking of popping around there in person and trying to speak to someone directly... Any help is much appreciated
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Amuti23..... Advice please!!, by des77 on Feb 17, 2011 16:08:05 GMT 1, that didnt take long....
a few people here had issues with them, one guy paid for a signed banksy a then the gallery went awol type Amuti 23 in the search function up top, you should find the thread
that didnt take long....
a few people here had issues with them, one guy paid for a signed banksy a then the gallery went awol type Amuti 23 in the search function up top, you should find the thread
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Baby Dave
Junior Member
Posts โข 1,392
Likes โข 321
February 2011
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Amuti23..... Advice please!!, by Baby Dave on Feb 17, 2011 16:11:25 GMT 1, ...hmmmm... this isnt looking too great for me is it
...hmmmm... this isnt looking too great for me is it
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gilsteph
Junior Member
Posts โข 1,434
Likes โข 300
September 2006
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Amuti23..... Advice please!!, by gilsteph on Feb 17, 2011 16:12:30 GMT 1, Before the sale I only had good experiences with Amuti but I bought a signed Banksy in their sale which they didnt send (despite emails saying they would)......I ended up having to make a complaint though Paypal to get my money back. Not sure if this was due to the move or not but I would be very careful about buying from them in the future!
Before the sale I only had good experiences with Amuti but I bought a signed Banksy in their sale which they didnt send (despite emails saying they would)......I ended up having to make a complaint though Paypal to get my money back. Not sure if this was due to the move or not but I would be very careful about buying from them in the future!
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chrispa
Junior Member
Posts โข 1,399
Likes โข 566
May 2006
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Amuti23..... Advice please!!, by chrispa on Feb 17, 2011 16:26:43 GMT 1, I had a damaged item..took many mails, but eventually they did get back and i got a refund...keep on trying
I had a damaged item..took many mails, but eventually they did get back and i got a refund...keep on trying
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Collection 1
Junior Member
Posts โข 2,759
Likes โข 1,423
April 2009
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Amuti23..... Advice please!!, by Collection 1 on Feb 17, 2011 18:17:40 GMT 1, It took me 6 months to be refund!
It took me 6 months to be refund!
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Ruggs
Full Member
Posts โข 8,955
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Member is Online
January 2008
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Amuti23..... Advice please!!, by Ruggs on Feb 17, 2011 18:31:47 GMT 1, They sent out this newsletter back in January.
Greetings!
WELCOME TO 2011
The end of 2010 was a tough time for AMUTi 23. Closing down our Cecil Court showroom took much more time and energy than we expected and a prolonged server issue meant some emails and orders went completely missing. If you were one of the few people affected by this then may I take this opportunity to apologise personally and ask you to please bear with us as we clear the backlog.
If for some reason you are still experiencing any problems or have not been contacted then please email me at info@amuti23.com and I will personally look into it for you.
Finally we would like to thank you all for bearing with us through this turbulent time and as way of thanks offer everyone a 10% discount that will run throughout the year. Just use PROMO CODE: '2323'
ON TO BIGGER AND BETTER THINGS
So 2011 finds us firmly online as we prepare our new HQ (AMUTi SE23) with more time to concentrate on what we are good at.... finding you new and interesting items with a sub-cultural leaning and offering advice on your areas of collection. Later in 2011 we will be launching two affiliated websites www.12x12x12.com, an exclusive limited edition print site that combines new and emerging talent, and www.amuti10project.com, an online magazine that focuses on 10 interesting and diverse items each month that always ends with an auction.
In the meantime we look forward to helping you find that perfect item and offer this commitment to you
GREAT AND INTERESTING ITEMS - ACCURATELY DESCRIBED - CLEAR COMMUNICATION - PROMT DELIVERY
Clearly lessons have not been learnt!
They sent out this newsletter back in January. Greetings!
WELCOME TO 2011
The end of 2010 was a tough time for AMUTi 23. Closing down our Cecil Court showroom took much more time and energy than we expected and a prolonged server issue meant some emails and orders went completely missing. If you were one of the few people affected by this then may I take this opportunity to apologise personally and ask you to please bear with us as we clear the backlog.
If for some reason you are still experiencing any problems or have not been contacted then please email me at info@amuti23.com and I will personally look into it for you.
Finally we would like to thank you all for bearing with us through this turbulent time and as way of thanks offer everyone a 10% discount that will run throughout the year. Just use PROMO CODE: '2323'
ON TO BIGGER AND BETTER THINGS
So 2011 finds us firmly online as we prepare our new HQ (AMUTi SE23) with more time to concentrate on what we are good at.... finding you new and interesting items with a sub-cultural leaning and offering advice on your areas of collection. Later in 2011 we will be launching two affiliated websites www.12x12x12.com, an exclusive limited edition print site that combines new and emerging talent, and www.amuti10project.com, an online magazine that focuses on 10 interesting and diverse items each month that always ends with an auction.
In the meantime we look forward to helping you find that perfect item and offer this commitment to you
GREAT AND INTERESTING ITEMS - ACCURATELY DESCRIBED - CLEAR COMMUNICATION - PROMT DELIVERYClearly lessons have not been learnt!
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Amuti23..... Advice please!!, by smellmyfinger on Feb 17, 2011 22:08:33 GMT 1, babydave - I have dealt with Amuti and Laurence laods of times and everytime there has been some sort of problem which is eventually sorted out. Bumbling and slow would be the best way to describe him. Dishonest - definitely not.
babydave - I have dealt with Amuti and Laurence laods of times and everytime there has been some sort of problem which is eventually sorted out. Bumbling and slow would be the best way to describe him. Dishonest - definitely not.
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Baby Dave
Junior Member
Posts โข 1,392
Likes โข 321
February 2011
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Amuti23..... Advice please!!, by Baby Dave on Feb 20, 2011 17:28:56 GMT 1, I've finally got through on the phone....I've been told my item will be shipped out tomorrow and I'll receive an email in the evening with the tracking number..... He was apologetic but for some reason I'm still worries about my order.......
I've finally got through on the phone....I've been told my item will be shipped out tomorrow and I'll receive an email in the evening with the tracking number..... He was apologetic but for some reason I'm still worries about my order.......
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Baby Dave
Junior Member
Posts โข 1,392
Likes โข 321
February 2011
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Amuti23..... Advice please!!, by Baby Dave on Feb 20, 2011 17:49:32 GMT 1, Fragile.... he initially said that alot of the orders had been mixed up.... he then told me that my payment hadnt cleared despite it def being cleared. He apologised and said there was an error on his part. I mentioned that ive been emailing him constantly etc but he glossed over this. Hows yours going?
Fragile.... he initially said that alot of the orders had been mixed up.... he then told me that my payment hadnt cleared despite it def being cleared. He apologised and said there was an error on his part. I mentioned that ive been emailing him constantly etc but he glossed over this. Hows yours going?
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Baby Dave
Junior Member
Posts โข 1,392
Likes โข 321
February 2011
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Amuti23..... Advice please!!, by Baby Dave on Feb 20, 2011 18:21:34 GMT 1, Fingers crossed!!!! ;D
Fingers crossed!!!! ;D
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Baby Dave
Junior Member
Posts โข 1,392
Likes โข 321
February 2011
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Amuti23..... Advice please!!, by smellmyfinger on Feb 21, 2011 0:02:29 GMT 1, Shame that it has come to this Laurence. You just couldn't stop mugging people off.
Shame that it has come to this Laurence. You just couldn't stop mugging people off.
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Deleted
Posts โข 0
Likes โข
January 1970
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Amuti23..... Advice please!!, by Deleted on Feb 21, 2011 12:44:05 GMT 1, Are Amuti also tinternetdon on ebay?
Are Amuti also tinternetdon on ebay?
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jonnyx
New Member
Posts โข 694
Likes โข 151
May 2007
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Amuti23..... Advice please!!, by jonnyx on Feb 21, 2011 13:06:20 GMT 1, "DO YOU FEEL MOTIVATION BEHIND YOU BEING RIPPED OFF IS RACISM ?"
seems a bit odd?
"DO YOU FEEL MOTIVATION BEHIND YOU BEING RIPPED OFF IS RACISM ?"
seems a bit odd?
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Baby Dave
Junior Member
Posts โข 1,392
Likes โข 321
February 2011
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Amuti23..... Advice please!!, by Baby Dave on Feb 21, 2011 13:20:34 GMT 1, I dont understand the 'racism' thing either.... Its obvious though that people do feel hard done by. I wonder if my order will arrive.......
I dont understand the 'racism' thing either.... Its obvious though that people do feel hard done by. I wonder if my order will arrive.......
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Collection 1
Junior Member
Posts โข 2,759
Likes โข 1,423
April 2009
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Amuti23..... Advice please!!, by Collection 1 on Feb 21, 2011 15:03:16 GMT 1, Are Amuti also tinternetdon on ebay?
yep!
Are Amuti also tinternetdon on ebay? yep!
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Strange Al
Junior Member
Posts โข 1,289
Likes โข 59
October 2006
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Amuti23..... Advice please!!, by Strange Al on Feb 21, 2011 18:31:09 GMT 1, I too am still waiting for an item bought in the Amuti sale prior to Christmas.
I've been giving Amuti the benefit of the doubt up until now, though this thread doesn't make for great reading.
I too am still waiting for an item bought in the Amuti sale prior to Christmas.
I've been giving Amuti the benefit of the doubt up until now, though this thread doesn't make for great reading.
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Baby Dave
Junior Member
Posts โข 1,392
Likes โข 321
February 2011
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Amuti23..... Advice please!!, by Baby Dave on Feb 21, 2011 18:55:45 GMT 1, Update on my dilemma.....Laurence just called me....he said he couldn't post my item today but would so it tomorrow. This is starting to sound like the stories from other people....... Again, I'm not hopeful....
Update on my dilemma.....Laurence just called me....he said he couldn't post my item today but would so it tomorrow. This is starting to sound like the stories from other people....... Again, I'm not hopeful....
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Amuti23..... Advice please!!, by alistairkhalil on Feb 21, 2011 19:47:49 GMT 1, good luck guys!
good luck guys!
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kronoopus
New Member
Posts โข 859
Likes โข 0
October 2006
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Amuti23..... Advice please!!, by kronoopus on Feb 21, 2011 20:46:31 GMT 1, I am also waiting for some items from Amuti. I guess we should all for an "orderly" queue.
I am also waiting for some items from Amuti. I guess we should all for an "orderly" queue.
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Amuti23..... Advice please!!, by joeschmo on Feb 22, 2011 3:27:05 GMT 1, I'm sure they'll sort it, they are just proper lazy fuckers.
I'm sure they'll sort it, they are just proper lazy fuckers.
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Baby Dave
Junior Member
Posts โข 1,392
Likes โข 321
February 2011
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Amuti23..... Advice please!!, by Baby Dave on Feb 22, 2011 15:22:30 GMT 1, Fragile, have you had any update on your order?
Fragile, have you had any update on your order?
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spencerlee
New Member
Posts โข 853
Likes โข 27
May 2006
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Amuti23..... Advice please!!, by spencerlee on Feb 22, 2011 17:36:11 GMT 1, I was going to buy some stuff from them before Xmas, but I am NEVER going to give them any money after reading all this.
I was going to buy some stuff from them before Xmas, but I am NEVER going to give them any money after reading all this.
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scandi
New Member
Posts โข 312
Likes โข 2
December 2009
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Amuti23..... Advice please!!, by scandi on Feb 22, 2011 17:39:47 GMT 1, I was going to buy some stuff from them before Xmas, but I am NEVER going to give them any money after reading all this. No it doesn't exactly inspire confidence does it.
I was going to buy some stuff from them before Xmas, but I am NEVER going to give them any money after reading all this. No it doesn't exactly inspire confidence does it.
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Baby Dave
Junior Member
Posts โข 1,392
Likes โข 321
February 2011
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Amuti23..... Advice please!!, by Baby Dave on Feb 22, 2011 19:36:53 GMT 1, Ive been promised a phone call or an email by tonight....... still nothing......
Ive been promised a phone call or an email by tonight....... still nothing......
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Baby Dave
Junior Member
Posts โข 1,392
Likes โข 321
February 2011
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Amuti23..... Advice please!!, by Baby Dave on Feb 23, 2011 21:18:09 GMT 1, I am absolutely DISGUSTED!!!!! DO NOT BUY FROM THIS PERSON!!!!
After being promised my item would be posted and i would be contacted via email or phone with the tracking number i was not contacted.
I spent today making phone calls and sending emails to Laurence. After staying on the phone, listening to the eternal rings, he finally answers. I ask why I wasnt contacted and when my item will be posted.... He proceeded to tell me the following.... (i must take a moment to calm down before i continue....)
He states that he hasnt posted the item which is why he didnt contact me (very polite of him to let me know this now and not yesterday!!!) He then says that he doesnt actually have the item i ordered.... He then says that he when he spoke to me on the phone last he explained that he was going to buy the item from someone today in order to fulfil my order....WHAT A LIAR! I challenged him on this and he didnt say anything back. After going to buy this item he stated that they didnt have it therefore he is unable to fulfil my order!
Laurence then offered me a refund.... I stated that if i dont get a refund within 24 hours, with a phonecall and email confirming it, i will be taking this matter further....I am not hopeful at all.
To make it clear.... Laurence sells items on his website that he doesnt actually have. He takes peoples money and doesnt communicate with them. If i didnt start the communication i would still be blissfully waiting for my order to be delivered....an order that was never in Laurences possession at ANY point.
He wished to make it clear that he is not a con man and is offering me a refund.
I am disgusted.
I urge people that have placed orders with him to contact him and keep contacting him. I hope you are not in the same position as me..... He has my money and there is no item to deliver to me!!
As of yet, i have not received my refund.....
Laurence. You have until 1500 hours...
I am absolutely DISGUSTED!!!!! DO NOT BUY FROM THIS PERSON!!!!
After being promised my item would be posted and i would be contacted via email or phone with the tracking number i was not contacted.
I spent today making phone calls and sending emails to Laurence. After staying on the phone, listening to the eternal rings, he finally answers. I ask why I wasnt contacted and when my item will be posted.... He proceeded to tell me the following.... (i must take a moment to calm down before i continue....)
He states that he hasnt posted the item which is why he didnt contact me (very polite of him to let me know this now and not yesterday!!!) He then says that he doesnt actually have the item i ordered.... He then says that he when he spoke to me on the phone last he explained that he was going to buy the item from someone today in order to fulfil my order....WHAT A LIAR! I challenged him on this and he didnt say anything back. After going to buy this item he stated that they didnt have it therefore he is unable to fulfil my order!
Laurence then offered me a refund.... I stated that if i dont get a refund within 24 hours, with a phonecall and email confirming it, i will be taking this matter further....I am not hopeful at all.
To make it clear.... Laurence sells items on his website that he doesnt actually have. He takes peoples money and doesnt communicate with them. If i didnt start the communication i would still be blissfully waiting for my order to be delivered....an order that was never in Laurences possession at ANY point.
He wished to make it clear that he is not a con man and is offering me a refund.
I am disgusted.
I urge people that have placed orders with him to contact him and keep contacting him. I hope you are not in the same position as me..... He has my money and there is no item to deliver to me!!
As of yet, i have not received my refund.....
Laurence. You have until 1500 hours...
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Amuti23..... Advice please!!, by manty on Feb 23, 2011 21:51:41 GMT 1, Oops
Doesnt sound good, hope you get your refund, awful service
So if i have this right, his business plan is to......
Advertise goods Sell them and take the money for them Now tries to buy the goods he has previously sold Deliver goods when he has got them
If he cant buy goods he has previously sold and make a profit, he refunds customer.
Would be a great plan if it wasn't for complainy customers
Oops
Doesnt sound good, hope you get your refund, awful service
So if i have this right, his business plan is to......
Advertise goods Sell them and take the money for them Now tries to buy the goods he has previously sold Deliver goods when he has got them
If he cant buy goods he has previously sold and make a profit, he refunds customer.
Would be a great plan if it wasn't for complainy customers
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bullet
Blank Rank
Posts โข 0
Likes โข 16
January 2013
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Amuti23..... Advice please!!, by bullet on Feb 23, 2011 21:53:53 GMT 1, Oops Doesnt sound good, hope you get your refund, awful service So if i have this right, his business plan is to...... Advertise goods Sell them and take the money for them Now tries to buy the goods he has previously sold Deliver goods when he has got them If he cant buy goods he has previously sold and make a profit, he refunds customer. Would be a great plan if it wasn't for complainy customers
Sounds a bit like fatherxmas
Oops Doesnt sound good, hope you get your refund, awful service So if i have this right, his business plan is to...... Advertise goods Sell them and take the money for them Now tries to buy the goods he has previously sold Deliver goods when he has got them If he cant buy goods he has previously sold and make a profit, he refunds customer. Would be a great plan if it wasn't for complainy customers Sounds a bit like fatherxmas
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