banksman
Junior Member
Posts โข 1,721
Likes โข 83
November 2006
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Help / Advise needed please re water damage!!!, by banksman on Oct 12, 2012 21:24:48 GMT 1, Hey guys really need your help / advise.......
After a long long search I finally managed to get my hands on a Xenz Spring print.
It arrived today via parcelforce and when I opened up the package it has been damaged with what smells like aftershave or something!!!
Its not like I can ge this swapped as they were released over 5 years ago....
Can damage like this be restored??
Here are some pics, any help or advise will be greatly appreciated.....
HELP!!!!!!!!!!!!!!!
brett.read1@me.com
B.,.,.,.,.,.,.,.,.,.,.
Hey guys really need your help / advise....... After a long long search I finally managed to get my hands on a Xenz Spring print. It arrived today via parcelforce and when I opened up the package it has been damaged with what smells like aftershave or something!!! Its not like I can ge this swapped as they were released over 5 years ago.... Can damage like this be restored?? Here are some pics, any help or advise will be greatly appreciated..... HELP!!!!!!!!!!!!!!! brett.read1@me.com B.,.,.,.,.,.,.,.,.,.,. |
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kevkevkev
New Member
Posts โข 415
Likes โข 44
May 2011
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Help / Advise needed please re water damage!!!, by kevkevkev on Oct 12, 2012 21:34:37 GMT 1, Postermountain in usa are meant to be amazing. And cheap. Search them on expressobeans
Postermountain in usa are meant to be amazing. And cheap. Search them on expressobeans
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jettad
Junior Member
Posts โข 1,039
Likes โข 901
October 2011
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Help / Advise needed please re water damage!!!, by jettad on Oct 12, 2012 21:39:58 GMT 1, Just send you a link to poster mountain via PM. Look over their blog to see some of the work they do. It is quite incredible. They are really a great company to deal with, and have a fantastic reputation.
Here is their link in case anyone else needs it.
www.postermountain.com/
and their blog
www.postermountain.blogspot.com/
Just send you a link to poster mountain via PM. Look over their blog to see some of the work they do. It is quite incredible. They are really a great company to deal with, and have a fantastic reputation. Here is their link in case anyone else needs it. www.postermountain.com/and their blog www.postermountain.blogspot.com/ |
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Hubble Bubble
Junior Member
Posts โข 4,098
Likes โข 3,531
December 2010
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Help / Advise needed please re water damage!!!, by Hubble Bubble on Oct 12, 2012 21:44:55 GMT 1, See Graham Bignell. He's the best. Google him and go there.
See Graham Bignell. He's the best. Google him and go there.
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Ruggs
Full Member
Posts โข 8,955
Likes โข 4,577
January 2008
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Help / Advise needed please re water damage!!!, by Ruggs on Oct 12, 2012 21:48:42 GMT 1, If you're UK based try this company www.grahambignellstudio.co.uk/
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Chrisp
Junior Member
Posts โข 1,842
Likes โข 1,059
July 2011
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Help / Advise needed please re water damage!!!, by Chrisp on Oct 12, 2012 22:10:18 GMT 1, It looks like it could of been Sure Deodorant from the top picture(sorry couldn't resist)?
I had a damaged print and tried Graham Bignell sent very detailed email with pictures and never heard back.
It looks like it could of been Sure Deodorant from the top picture(sorry couldn't resist)?
I had a damaged print and tried Graham Bignell sent very detailed email with pictures and never heard back.
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Hubble Bubble
Junior Member
Posts โข 4,098
Likes โข 3,531
December 2010
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Help / Advise needed please re water damage!!!, by Hubble Bubble on Oct 12, 2012 23:54:22 GMT 1, Chrisby... Graham is not good on communication. He's kind of an artist in his own right. Worth persevering with though, mate. He does work magic. Phone is best.
Chrisby... Graham is not good on communication. He's kind of an artist in his own right. Worth persevering with though, mate. He does work magic. Phone is best.
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jonti
New Member
Posts โข 921
Likes โข 141
December 2011
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Help / Advise needed please re water damage!!!, by jonti on Oct 13, 2012 0:16:55 GMT 1, Hang on a minute, if I received a print in that state, I would be right on to the seller for a refund.
Why has no one mentioned this?
Hang on a minute, if I received a print in that state, I would be right on to the seller for a refund.
Why has no one mentioned this?
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Sacked...
Full Member
Posts โข 7,978
Likes โข 1,338
October 2007
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Help / Advise needed please re water damage!!!, by Sacked... on Oct 13, 2012 0:19:42 GMT 1, Hang on a minute, if I received a print in that state, I would be right on to the seller for a refund. Why has no one mentioned this?
Maybe it was damaged in transit and so,not the senders fault.
Hang on a minute, if I received a print in that state, I would be right on to the seller for a refund. Why has no one mentioned this? Maybe it was damaged in transit and so,not the senders fault. |
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jonti
New Member
Posts โข 921
Likes โข 141
December 2011
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Help / Advise needed please re water damage!!!, by jonti on Oct 13, 2012 0:21:58 GMT 1, Hang on a minute, if I received a print in that state, I would be right on to the seller for a refund. Why has no one mentioned this? Maybe it was damaged in transit and so,not the senders fault.
Very true...so ParcelForce would be my next port of call.
Hang on a minute, if I received a print in that state, I would be right on to the seller for a refund. Why has no one mentioned this? Maybe it was damaged in transit and so,not the senders fault. Very true...so ParcelForce would be my next port of call. |
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banksman
Junior Member
Posts โข 1,721
Likes โข 83
November 2006
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Help / Advise needed please re water damage!!!, by banksman on Oct 13, 2012 0:29:17 GMT 1, Hang on a minute, if I received a print in that state, I would be right on to the seller for a refund. Why has no one mentioned this?
Sorry I should've mentioned this at the start.....
I have been in contact with the seller, they did not damage it, they packaged it up brilliantly!!
It's definately been damaged in transit, only problem with that is the seller only insured the print for ยฃ100.00
B.,.,.,.,.
Hang on a minute, if I received a print in that state, I would be right on to the seller for a refund. Why has no one mentioned this? Sorry I should've mentioned this at the start..... I have been in contact with the seller, they did not damage it, they packaged it up brilliantly!! It's definately been damaged in transit, only problem with that is the seller only insured the print for ยฃ100.00 B.,.,.,.,. |
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nah
New Member
Posts โข 822
Likes โข 34
April 2009
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Help / Advise needed please re water damage!!!, by nah on Oct 13, 2012 0:36:37 GMT 1, Hang on a minute, if I received a print in that state, I would be right on to the seller for a refund. Why has no one mentioned this? Maybe it was damaged in transit and so,not the senders fault.
not the senders fault, but the senders responsibility, surely?
Hang on a minute, if I received a print in that state, I would be right on to the seller for a refund. Why has no one mentioned this? Maybe it was damaged in transit and so,not the senders fault. not the senders fault, but the senders responsibility, surely? |
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jonti
New Member
Posts โข 921
Likes โข 141
December 2011
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Help / Advise needed please re water damage!!!, by jonti on Oct 13, 2012 0:39:03 GMT 1, Oh dear.
Taking the risk of cheap postage obviously backfired!
Tricky one this...
Claim off ParcelForce for the ton, then you are probably within your rights to get the balance of the value off the seller.
(unless you agreed to the cheaper postage in your purchase agreement) then start the search for this print again.
Gutted for you tho, as it's a pretty nice print.
Oh dear.
Taking the risk of cheap postage obviously backfired!
Tricky one this...
Claim off ParcelForce for the ton, then you are probably within your rights to get the balance of the value off the seller.
(unless you agreed to the cheaper postage in your purchase agreement) then start the search for this print again.
Gutted for you tho, as it's a pretty nice print.
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Forbidden Love
Junior Member
Posts โข 2,284
Likes โข 1,083
September 2011
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Help / Advise needed please re water damage!!!, by Forbidden Love on Oct 13, 2012 2:23:22 GMT 1, Oh dear. Taking the risk of cheap postage obviously backfired! Tricky one this... Claim off ParcelForce for the ton, then you are probably within your rights to get the balance of the value off the seller. (unless you agreed to the cheaper postage in your purchase agreement) then start the search for this print again. Gutted for you tho, as it's a pretty nice print.
This!
Work something between you and the seller.
But also I would also try sending xenz a mail. I know it's nothing to do with the artist but if he happens to have a small stack of spare maybe he would be nice to replace one. Just a thought. Sure you'll come to some sort of agreement. These things happen. At least it's not to the rarest piece in the wold worth 1000's! Gl!
Oh dear. Taking the risk of cheap postage obviously backfired! Tricky one this... Claim off ParcelForce for the ton, then you are probably within your rights to get the balance of the value off the seller. (unless you agreed to the cheaper postage in your purchase agreement) then start the search for this print again. Gutted for you tho, as it's a pretty nice print. This! Work something between you and the seller. But also I would also try sending xenz a mail. I know it's nothing to do with the artist but if he happens to have a small stack of spare maybe he would be nice to replace one. Just a thought. Sure you'll come to some sort of agreement. These things happen. At least it's not to the rarest piece in the wold worth 1000's! Gl! |
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banksman
Junior Member
Posts โข 1,721
Likes โข 83
November 2006
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Help / Advise needed please re water damage!!!, by banksman on Oct 13, 2012 10:10:56 GMT 1, Hey guys really need your help / advise....... After a long long search I finally managed to get my hands on a Xenz Spring print. It arrived today via parcelforce and when I opened up the package it has been damaged with what smells like aftershave or something!!! Its not like I can ge this swapped as they were released over 5 years ago.... Can damage like this be restored?? Here are some pics, any help or advise will be greatly appreciated..... HELP!!!!!!!!!!!!!!! brett.read1@me.com B.,.,.,.,.,.,.,.,.,.,.
Its dried this morning and nothing has changed, the liquid has turned part of the gold ink black and its rippled alot!!!
Can restorers sort very bad ripples out aswel???
I have tried contacting Xenz in the past but not had any luck with a reply, anyone have an email address they can PM me???
B.,.,.,.,.,.,.,.,.
Hey guys really need your help / advise....... After a long long search I finally managed to get my hands on a Xenz Spring print. It arrived today via parcelforce and when I opened up the package it has been damaged with what smells like aftershave or something!!! Its not like I can ge this swapped as they were released over 5 years ago.... Can damage like this be restored?? Here are some pics, any help or advise will be greatly appreciated..... HELP!!!!!!!!!!!!!!! brett.read1@me.com B.,.,.,.,.,.,.,.,.,.,. Its dried this morning and nothing has changed, the liquid has turned part of the gold ink black and its rippled alot!!! Can restorers sort very bad ripples out aswel??? I have tried contacting Xenz in the past but not had any luck with a reply, anyone have an email address they can PM me??? B.,.,.,.,.,.,.,.,. |
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Deleted
Posts โข 0
Likes โข
January 1970
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Help / Advise needed please re water damage!!!, by Deleted on Oct 13, 2012 12:06:56 GMT 1, Looks nackered to me B, insure it = rip it up = tell insurance the cat did it.
Looks nackered to me B, insure it = rip it up = tell insurance the cat did it.
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Pattycakes
Junior Member
Posts โข 1,379
Likes โข 422
June 2007
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Help / Advise needed please re water damage!!!, by Pattycakes on Oct 13, 2012 14:24:49 GMT 1, Speaking from experience I am afraid there is little you'll be able to go I am afraid.
Speaking from experience I am afraid there is little you'll be able to go I am afraid.
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banksman
Junior Member
Posts โข 1,721
Likes โข 83
November 2006
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Help / Advise needed please re water damage!!!, by banksman on Oct 13, 2012 21:20:27 GMT 1, The Seller has been fantastic, I'm just gutted as I've been looking for this print for ages and after finally finding someone who'll sell parcelforce ruin it..........
PROPER GUTTED!!!!!!!!!!
The Seller has been fantastic, I'm just gutted as I've been looking for this print for ages and after finally finding someone who'll sell parcelforce ruin it..........
PROPER GUTTED!!!!!!!!!!
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rockhopper
New Member
Posts โข 510
Likes โข 56
November 2006
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Help / Advise needed please re water damage!!!, by rockhopper on Oct 13, 2012 22:39:51 GMT 1, Sorry to hear about and see this, know you had been looking for ages.
I had a Banksy Stop and Search damaged by the Royal Mail, the claim for compensation was long winded but they did pay out more than I paid for it.
You need to make an argument based upon the cost to replace, not what you paid for it. This is a rare print and very hard to replace.
Good luck.
RH
PS as a point of discussion why does it matter if an item is only insured for ยฃ100 or ยฃ1000? Do parcelforce take better
Care of higher priced items?
Sorry to hear about and see this, know you had been looking for ages.
I had a Banksy Stop and Search damaged by the Royal Mail, the claim for compensation was long winded but they did pay out more than I paid for it.
You need to make an argument based upon the cost to replace, not what you paid for it. This is a rare print and very hard to replace.
Good luck.
RH
PS as a point of discussion why does it matter if an item is only insured for ยฃ100 or ยฃ1000? Do parcelforce take better
Care of higher priced items?
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banksman
Junior Member
Posts โข 1,721
Likes โข 83
November 2006
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Help / Advise needed please re water damage!!!, by banksman on Oct 25, 2012 12:45:08 GMT 1, Just to keep you guys informed the Spring print is now completely fixed........ 
Big THANK YOU to Jellya!!!!!!
B.,.,.,.,.,.,.,.,.
Just to keep you guys informed the Spring print is now completely fixed........ Big THANK YOU to Jellya!!!!!! B.,.,.,.,.,.,.,.,. |
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payney
Junior Member
Posts โข 1,061
Likes โข 10
January 2012
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Help / Advise needed please re water damage!!!, by payney on Oct 25, 2012 12:49:00 GMT 1, Did you get a new one?
Did you get a new one?
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sparkplug
New Member
Posts โข 264
Likes โข 48
February 2009
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Help / Advise needed please re water damage!!!, by sparkplug on Oct 25, 2012 13:16:14 GMT 1, Just to keep you guys informed the Spring print is now completely fixed........ Big THANK YOU to Jellya!!!!!! B.,.,.,.,.,.,.,.,.
Well done!! Really really liked this print for ages 
How did you get it sorted? Are there any remnants at all of the stain or ripples after the restoration?
Just to keep you guys informed the Spring print is now completely fixed........ Big THANK YOU to Jellya!!!!!! B.,.,.,.,.,.,.,.,. Well done!! Really really liked this print for ages How did you get it sorted? Are there any remnants at all of the stain or ripples after the restoration? |
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