snik
Artist
New Member
Posts โข 316
Likes โข 337
August 2008
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Advice needed....., by snik on May 26, 2015 15:39:05 GMT 1, every gallery/shop has to offer a refund, its part of trading standards i thought?
every gallery/shop has to offer a refund, its part of trading standards i thought?
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pokodogo
New Member
Posts โข 656
Likes โข 149
June 2009
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Advice needed....., by pokodogo on May 26, 2015 15:58:10 GMT 1, The power of the forum ....... 29 minutes posted up on here and its all sorted!
Perfect!
The power of the forum ....... 29 minutes posted up on here and its all sorted!
Perfect!
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.dappy
Full Member
Posts โข 9,836
Likes โข 9,446
December 2010
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Advice needed....., by .dappy on May 26, 2015 16:04:43 GMT 1, All sorted and closed at the request of the OP.
All sorted and closed at the request of the OP.
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.dappy
Full Member
Posts โข 9,836
Likes โข 9,446
December 2010
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Advice needed....., by .dappy on May 26, 2015 16:45:50 GMT 1, .
.
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Morfx
Junior Member
Posts โข 2,706
Likes โข 2,833
May 2013
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Advice needed....., by Morfx on May 26, 2015 16:50:35 GMT 1, Thread Closed...
Thread Closed...
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Advice needed....., by Coach on May 26, 2015 16:56:21 GMT 1, Why the need to keep closing threads? Just because OP is sorted (good news) doesn't mean that there might not be further interesting discussion.
Why the need to keep closing threads? Just because OP is sorted (good news) doesn't mean that there might not be further interesting discussion.
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Advice needed....., by Coach on May 26, 2015 16:57:52 GMT 1, every gallery/shop has to offer a refund, its part of trading standards i thought?
I don't know whether there are any rules governing galleries, but I don't think shops have to. Unless item is faulty.
every gallery/shop has to offer a refund, its part of trading standards i thought? I don't know whether there are any rules governing galleries, but I don't think shops have to. Unless item is faulty.
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.dappy
Full Member
Posts โข 9,836
Likes โข 9,446
December 2010
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Advice needed....., by .dappy on May 26, 2015 16:58:05 GMT 1, All for interesting discussion. The OP requested it.
All for interesting discussion. The OP requested it.
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Morfx
Junior Member
Posts โข 2,706
Likes โข 2,833
May 2013
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Advice needed....., by Morfx on May 26, 2015 17:00:00 GMT 1, Leave it open....... I will not be going into whats happened... But I ended up with a full refund...
Leave it open....... I will not be going into whats happened... But I ended up with a full refund...
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Sacked...
Full Member
Posts โข 7,978
Likes โข 1,338
October 2007
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Advice needed....., by Sacked... on May 26, 2015 18:22:24 GMT 1, I agree with coach..go on Dappy...put the post back up,please.
I agree with coach..go on Dappy...put the post back up,please.
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Morfx
Junior Member
Posts โข 2,706
Likes โข 2,833
May 2013
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Advice needed....., by Morfx on May 26, 2015 19:02:32 GMT 1, I deleted my original post...
Basically, I bought 3 canvases, by mistake, I only wanted one.. didn't realise until Paypal conformation came through..
The gallery/shop refused a refund in part or full, ( I emailed them within 10mins after order) They would however try to resell the 2 unwanted canvases, if they were unsold by the time my item ships, I would have to take them.. No ifs or buts..
No returns accepted..
I was then debating whether to accept delivery or refuse it and try to go down the Paypal route for a refund..
Somebody from the forum jumped in and sorted the issue.. with a full refund issued..
You know who you are... Thank you
Oh and im now barred from dealing with this gallery/shop..
But still, I wont get the piece I wanted... ;(
I deleted my original post... Basically, I bought 3 canvases, by mistake, I only wanted one.. didn't realise until Paypal conformation came through.. The gallery/shop refused a refund in part or full, ( I emailed them within 10mins after order) They would however try to resell the 2 unwanted canvases, if they were unsold by the time my item ships, I would have to take them.. No ifs or buts.. No returns accepted.. I was then debating whether to accept delivery or refuse it and try to go down the Paypal route for a refund.. Somebody from the forum jumped in and sorted the issue.. with a full refund issued.. You know who you are... Thank you Oh and im now barred from dealing with this gallery/shop.. But still, I wont get the piece I wanted... ;(
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Advice needed....., by Happy Shopper on May 26, 2015 19:11:55 GMT 1, All sounds ridiculous. Galleries should know the laws about online sales, but also be decent to their buyers! Do they not want to sell things!?
All sounds ridiculous. Galleries should know the laws about online sales, but also be decent to their buyers! Do they not want to sell things!?
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natstan
Junior Member
Posts โข 1,806
Likes โข 1,127
March 2013
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Advice needed....., by natstan on May 27, 2015 0:09:18 GMT 1, I didn't know this forum is so influential and can even help out in consumer protection and rights! Good job!
I didn't know this forum is so influential and can even help out in consumer protection and rights! Good job!
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tab1
Full Member
Posts โข 8,519
Likes โข 3,678
September 2011
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Advice needed....., by tab1 on May 27, 2015 0:48:31 GMT 1, What the gallery?
What the gallery?
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Morfx
Junior Member
Posts โข 2,706
Likes โข 2,833
May 2013
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Advice needed....., by Morfx on May 27, 2015 16:32:39 GMT 1, I wont be naming the gallery/shop....
I wont be naming the gallery/shop....
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