smokey
New Member
Posts โข 397
Likes โข 214
June 2014
|
Gallery/FedEx problems, by smokey on Jul 17, 2015 13:29:34 GMT 1, Quick question guys. Recently sold my original Anthony Ausgang to a gallery. Having never sold and/or shipped a piece of art, I was completely ignorant to how FedEx worked. When I dropped it off to be shipped they charged me over $20. The gallery supplied the ground label. Now I just get an email showing they charged him $109 for shipping & now he's demanding I split shipping or refund him and he'll file a paypal claim & return the painting., which would turn my $400 dollar sell into $325 or nothing while I try selling it again. Wouldn't be so upset except that A. He accused me of not caring since I wasn't the one paying shipping. Yeah ignorance & apathy are completely different. B. Like I said, a $900-$1000valued painting is now going to lose me money. And most importantly C. Being back in school that money has long been spent on bills. Has anyone run into this that can offer advice? If I raise hell w/ FedEx is there any chance of getting him refunded? Part of me just wants to see if I can PayPal credit him & get my painting back & find another buyer after his accusations. Of course @ the same time, even being broke, $55 to split shipping is easier to swallow than trying to sell a painting. Thanks! Any & all advice is appreciated!!! And hope everyone is well. School has kept me away the past couple of weeks. Also apologies if in wrong section. It's early & I'm too frustrated to think straight. Thanks again.
Quick question guys. Recently sold my original Anthony Ausgang to a gallery. Having never sold and/or shipped a piece of art, I was completely ignorant to how FedEx worked. When I dropped it off to be shipped they charged me over $20. The gallery supplied the ground label. Now I just get an email showing they charged him $109 for shipping & now he's demanding I split shipping or refund him and he'll file a paypal claim & return the painting., which would turn my $400 dollar sell into $325 or nothing while I try selling it again. Wouldn't be so upset except that A. He accused me of not caring since I wasn't the one paying shipping. Yeah ignorance & apathy are completely different. B. Like I said, a $900-$1000valued painting is now going to lose me money. And most importantly C. Being back in school that money has long been spent on bills. Has anyone run into this that can offer advice? If I raise hell w/ FedEx is there any chance of getting him refunded? Part of me just wants to see if I can PayPal credit him & get my painting back & find another buyer after his accusations. Of course @ the same time, even being broke, $55 to split shipping is easier to swallow than trying to sell a painting. Thanks! Any & all advice is appreciated!!! And hope everyone is well. School has kept me away the past couple of weeks. Also apologies if in wrong section. It's early & I'm too frustrated to think straight. Thanks again.
|
|
DrWhite
Junior Member
Posts โข 4,107
Likes โข 5,395
August 2012
|
Gallery/FedEx problems, by DrWhite on Jul 17, 2015 13:52:26 GMT 1,
Yep FedEx are a shower of absolute f**kers !
I had a print returned to me in the uk - from the USA - it came thru Ireland - so they applied the Irish rates of duty ! After many emails - they sent the bill to a debt recovery agency - you will get sweet fuck all help out of FedEx - I would walk to the ends of the earth to hand deliver a print before I will use those bastards for anything !
Yep FedEx are a shower of absolute f**kers !
I had a print returned to me in the uk - from the USA - it came thru Ireland - so they applied the Irish rates of duty ! After many emails - they sent the bill to a debt recovery agency - you will get sweet fuck all help out of FedEx - I would walk to the ends of the earth to hand deliver a print before I will use those bastards for anything !
|
|
smokey
New Member
Posts โข 397
Likes โข 214
June 2014
|
Gallery/FedEx problems, by smokey on Jul 17, 2015 16:56:26 GMT 1, Actually they were awesome & gave the gallery owner a complete refund on all shipping charges. Now as long as he'll apologize for accusing me of not caring all should be right w/ the world.
Actually they were awesome & gave the gallery owner a complete refund on all shipping charges. Now as long as he'll apologize for accusing me of not caring all should be right w/ the world.
|
|
๐ธ