spirit
Junior Member
Posts โข 2,956
Likes โข 516
August 2007
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Help - auction won but no contact/pay from winner, by spirit on Mar 20, 2008 13:33:59 GMT 1, I sold an item on ebay a few days ago but I have had no contact or payment from the person that won it.
I have sent him an invoice and followed that up with a couple of mails asking him to get in touch - still nothing.
He has 11 feedback - all positive except the last one which said he won an auction but did not pay or make contact - sounds familiar...
This has not happened to me before so I was just wondering what the reasonable course of action is. My auction clearly stated that payment was required within 72 hours.
Do I report him to ebay as a non paying bidder immediately after this deadline expires or give him some more time? What will ebay do when I report him? will they remind him we have a contract and ask him to pay?
If I leave negative feedback due to his non contact/payment will he have an opportunity to sabotage my current 100% feedback record?
any help appreciated
thanks
I sold an item on ebay a few days ago but I have had no contact or payment from the person that won it.
I have sent him an invoice and followed that up with a couple of mails asking him to get in touch - still nothing.
He has 11 feedback - all positive except the last one which said he won an auction but did not pay or make contact - sounds familiar...
This has not happened to me before so I was just wondering what the reasonable course of action is. My auction clearly stated that payment was required within 72 hours.
Do I report him to ebay as a non paying bidder immediately after this deadline expires or give him some more time? What will ebay do when I report him? will they remind him we have a contract and ask him to pay?
If I leave negative feedback due to his non contact/payment will he have an opportunity to sabotage my current 100% feedback record?
any help appreciated
thanks
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dotdot
Junior Member
Posts โข 3,645
Likes โข 1,025
December 2006
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Help - auction won but no contact/pay from winner, by dotdot on Mar 20, 2008 13:51:36 GMT 1, I sold an item on ebay a few days ago but I have had no contact or payment from the person that won it. I have sent him an invoice and followed that up with a couple of mails asking him to get in touch - still nothing. He has 11 feedback - all positive except the last one which said he won an auction but did not pay or make contact - sounds familiar... This has not happened to me before so I was just wondering what the reasonable course of action is. My auction clearly stated that payment was required within 72 hours. Do I report him to ebay as a non paying bidder immediately after this deadline expires or give him some more time? What will ebay do when I report him? will they remind him we have a contract and ask him to pay? If I leave negative feedback due to his non contact/payment will he have an opportunity to sabotage my current 100% feedback record? any help appreciated thanks
you can extract his/her phone number from ebay and
call him/her up.
i had a call one day from someone i bought something from - to say i was most surprised was an understatement.
good luck - and let us know how it goes.
..
I sold an item on ebay a few days ago but I have had no contact or payment from the person that won it. I have sent him an invoice and followed that up with a couple of mails asking him to get in touch - still nothing. He has 11 feedback - all positive except the last one which said he won an auction but did not pay or make contact - sounds familiar... This has not happened to me before so I was just wondering what the reasonable course of action is. My auction clearly stated that payment was required within 72 hours. Do I report him to ebay as a non paying bidder immediately after this deadline expires or give him some more time? What will ebay do when I report him? will they remind him we have a contract and ask him to pay? If I leave negative feedback due to his non contact/payment will he have an opportunity to sabotage my current 100% feedback record? any help appreciated thanks you can extract his/her phone number from ebay and call him/her up. i had a call one day from someone i bought something from - to say i was most surprised was an understatement. good luck - and let us know how it goes. .. |
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spirit
Junior Member
Posts โข 2,956
Likes โข 516
August 2007
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Help - auction won but no contact/pay from winner, by spirit on Mar 20, 2008 14:12:36 GMT 1, Thanks for the advice dotdot
Can you tell me how I get his number from ebay? I only have his address at the moment. Do I have to report him as a non paying bidder first?
thanks again for your help
Thanks for the advice dotdot
Can you tell me how I get his number from ebay? I only have his address at the moment. Do I have to report him as a non paying bidder first?
thanks again for your help
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dotdot
Junior Member
Posts โข 3,645
Likes โข 1,025
December 2006
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Help - auction won but no contact/pay from winner, by dotdot on Mar 20, 2008 14:43:32 GMT 1, Thanks for the advice dotdot Can you tell me how I get his number from ebay? I only have his address at the moment. Do I have to report him as a non paying bidder first? thanks again for your help
click on this link
search.ebay.co.uk/ws/search/AdvSearch?sofocus=bs&sacat=-1&catref=C5&dfsp=1&from=R7&nojspr=y&fsop=1&fsoo=1&fcl=3&frpp=50&sofindtype=9&pfid=&satitle=
if it doesn't
on ebay select
advanced search
then on the left hand side - under members select
find contact information.
here you can put in the person who won the auction along with the auction number
this will only work (understandably) if you have 'a relationship' (as ebay terms it) with the person who's detail you require.
note at this point - the person will be emailed your details - a kind of reciprocal situation -> you request info on A - A get's your info.
good luck.
..
Thanks for the advice dotdot Can you tell me how I get his number from ebay? I only have his address at the moment. Do I have to report him as a non paying bidder first? thanks again for your help click on this link search.ebay.co.uk/ws/search/AdvSearch?sofocus=bs&sacat=-1&catref=C5&dfsp=1&from=R7&nojspr=y&fsop=1&fsoo=1&fcl=3&frpp=50&sofindtype=9&pfid=&satitle=if it doesn't on ebay select advanced search then on the left hand side - under members select find contact information.here you can put in the person who won the auction along with the auction number this will only work (understandably) if you have 'a relationship' (as ebay terms it) with the person who's detail you require. note at this point - the person will be emailed your details - a kind of reciprocal situation -> you request info on A - A get's your info. good luck. .. |
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spirit
Junior Member
Posts โข 2,956
Likes โข 516
August 2007
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Help - auction won but no contact/pay from winner, by spirit on Mar 20, 2008 15:11:12 GMT 1, That's great - I have his contact details on the way and will give him a ring if he doesn't get in contact soon
Thanks dotdot for your excellent advice - will keep you posted.
That's great - I have his contact details on the way and will give him a ring if he doesn't get in contact soon
Thanks dotdot for your excellent advice - will keep you posted.
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dumpsuk
New Member
Posts โข 262
Likes โข 0
July 2007
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Help - auction won but no contact/pay from winner, by dumpsuk on Mar 20, 2008 15:15:21 GMT 1, This sadly is one of the worst things about ebay.
This sadly is one of the worst things about ebay.
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dotdot
Junior Member
Posts โข 3,645
Likes โข 1,025
December 2006
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Help - auction won but no contact/pay from winner, by dotdot on Mar 20, 2008 15:33:00 GMT 1, That's great - I have his contact details on the way and will give him a ring if he doesn't get in contact soon Thanks dotdot for your excellent advice - will keep you posted.
no problem - hope it works out.
cheers
..
That's great - I have his contact details on the way and will give him a ring if he doesn't get in contact soon Thanks dotdot for your excellent advice - will keep you posted. no problem - hope it works out. cheers .. |
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spirit
Junior Member
Posts โข 2,956
Likes โข 516
August 2007
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Help - auction won but no contact/pay from winner, by spirit on Mar 20, 2008 20:07:06 GMT 1, OK the good news: He Paid!
The other good news: He has a confirmed paypal address.
The bad news: He wants me to ship it somewhere else as he's going away...
I've said I will only ship to his confirmed paypal and am awaiting his reply...will keep you posted
Providing this works out, what's the best/safest/cheapest way to ship to the US? needs to be tracked etc in a way that paypal will be happy with.
OK the good news: He Paid!
The other good news: He has a confirmed paypal address.
The bad news: He wants me to ship it somewhere else as he's going away...
I've said I will only ship to his confirmed paypal and am awaiting his reply...will keep you posted
Providing this works out, what's the best/safest/cheapest way to ship to the US? needs to be tracked etc in a way that paypal will be happy with.
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