Viking Surfer
Junior Member
Posts โข 2,390
Likes โข 3,507
February 2015
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Ebay policies, by Viking Surfer on Mar 26, 2016 8:00:11 GMT 1, Hey guys, I was just wondering if anybody knew what the policies are regarding Ebay / Paypal and artwork?
I'm apprehensive buying artwork on Ebay in case it turns out to be counterfeit and I remember hearing that if you pay via paypal you are protected?
Can anyone confirm this? Is there also a time frame in which I can get the artwork checked out?
Finally, as a buyer, how does it affect the return policies if the artwork is picked up in person rather than being shipped?
Thank you for your time and help!
Hey guys, I was just wondering if anybody knew what the policies are regarding Ebay / Paypal and artwork?
I'm apprehensive buying artwork on Ebay in case it turns out to be counterfeit and I remember hearing that if you pay via paypal you are protected?
Can anyone confirm this? Is there also a time frame in which I can get the artwork checked out?
Finally, as a buyer, how does it affect the return policies if the artwork is picked up in person rather than being shipped?
Thank you for your time and help!
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Deleted
Posts โข 0
Likes โข
January 1970
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Ebay policies, by Deleted on Mar 26, 2016 8:17:36 GMT 1, Im not that clued up on it but others on here are and its been discussed in various threads that might not be ebay specific threads so might be hard to find.
Use Paypal and get it delivered to your registered paypal address and you are as well covered as you can be.
Im not that clued up on it but others on here are and its been discussed in various threads that might not be ebay specific threads so might be hard to find.
Use Paypal and get it delivered to your registered paypal address and you are as well covered as you can be.
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jusdeep
Junior Member
Posts โข 2,797
Likes โข 464
October 2007
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Ebay policies, by jusdeep on Mar 26, 2016 8:44:35 GMT 1, You would be protected if paying through Paypal if the item turns out to be a fake, was a misleading description or not as described. The only thing to be careful about is to check all the facts with the seller beforehand or anything you are unsure of. Sometimes descriptions can be misleading, or worded in a way that could start alarm bells ringing. If the pictures taken are not great, out of focus or taken in poor light, get the seller to send you better ones. Ask for receipts, proof of purchase or a back history. Obviously if the seller gets back and says they have rock tight provenance and it is 100% legitimate you would have a stronger case if it was to turn out not to be what it said it was.
Regarding time-frame. I'm sure as long as you don't leave positive feedback you would have a while to get the artwork checked out. Although I'm not sure exactly how long.
If meeting in person make sure you check the artwork out before handing your money over.
Your rights for a refund would still stand and would be as above.
If it's a Banksy or anything else that is known to be faked on a regular basis, arrange to get it checked out before handing your money over.
You would be protected if paying through Paypal if the item turns out to be a fake, was a misleading description or not as described. The only thing to be careful about is to check all the facts with the seller beforehand or anything you are unsure of. Sometimes descriptions can be misleading, or worded in a way that could start alarm bells ringing. If the pictures taken are not great, out of focus or taken in poor light, get the seller to send you better ones. Ask for receipts, proof of purchase or a back history. Obviously if the seller gets back and says they have rock tight provenance and it is 100% legitimate you would have a stronger case if it was to turn out not to be what it said it was.
Regarding time-frame. I'm sure as long as you don't leave positive feedback you would have a while to get the artwork checked out. Although I'm not sure exactly how long.
If meeting in person make sure you check the artwork out before handing your money over.
Your rights for a refund would still stand and would be as above.
If it's a Banksy or anything else that is known to be faked on a regular basis, arrange to get it checked out before handing your money over.
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kapow
New Member
Posts โข 218
Likes โข 150
September 2015
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Ebay policies, by kapow on Mar 26, 2016 10:38:55 GMT 1, Hey guys, I was just wondering if anybody knew what the policies are regarding Ebay / Paypal and artwork? I'm apprehensive buying artwork on Ebay in case it turns out to be counterfeit and I remember hearing that if you pay via paypal you are protected? Can anyone confirm this? Is there also a time frame in which I can get the artwork checked out? Finally, as a buyer, how does it affect the return policies if the artwork is picked up in person rather than being shipped? Thank you for your time and help!
Artwork is covered by eBay's buyer protection. Whether you go through eBay or PayPal I believe you have 30 days to raise a dispute. You need to make sure you pay via PayPal; any other payment method is not covered. Picking the piece up in person doesn't affect you as a buyer. Both eBay and paypal offer the same protection. The difference is going through eBay is more expensive. PayPal charges something like 3.4% on the sale price plus postage. EBay charges 10% on sale price and you still have to pay the 3.4% PayPal charge. So you may be able to negotiate a discount by going through PayPal only (if the piece is Buy it Now). My knowledge is a few years' old so you should Google 'PayPal Buyer Protection' and same for eBay. Hope that helps.
Hey guys, I was just wondering if anybody knew what the policies are regarding Ebay / Paypal and artwork? I'm apprehensive buying artwork on Ebay in case it turns out to be counterfeit and I remember hearing that if you pay via paypal you are protected? Can anyone confirm this? Is there also a time frame in which I can get the artwork checked out? Finally, as a buyer, how does it affect the return policies if the artwork is picked up in person rather than being shipped? Thank you for your time and help! Artwork is covered by eBay's buyer protection. Whether you go through eBay or PayPal I believe you have 30 days to raise a dispute. You need to make sure you pay via PayPal; any other payment method is not covered. Picking the piece up in person doesn't affect you as a buyer. Both eBay and paypal offer the same protection. The difference is going through eBay is more expensive. PayPal charges something like 3.4% on the sale price plus postage. EBay charges 10% on sale price and you still have to pay the 3.4% PayPal charge. So you may be able to negotiate a discount by going through PayPal only (if the piece is Buy it Now). My knowledge is a few years' old so you should Google 'PayPal Buyer Protection' and same for eBay. Hope that helps. |
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Deleted
Posts โข 0
Likes โข
January 1970
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Ebay policies, by Deleted on Mar 26, 2016 17:11:20 GMT 1, Knowledge is everything and usually on ebay there is no such thing as a bargain. If you are buying antique art it's best to ask as many questions as possible before bidding and read the description specially to see what the seller has left out of the description and why.
I get the feeling that Ebay Paypal side with American sellers if someone from outside the US makes a complaint. There are a lot of good and honest sellers who sell items to people that buy the item, then run round auction houses etc trying to re sell it for a big profit and when they find that no one is interested they start complaining they want their money back.
Personally I think look at the item and try to exchange emails with the seller to get to know them an see how responsive they are to questions about the object before the sale ends and go by gut instinct.
Knowledge is everything and usually on ebay there is no such thing as a bargain. If you are buying antique art it's best to ask as many questions as possible before bidding and read the description specially to see what the seller has left out of the description and why.
I get the feeling that Ebay Paypal side with American sellers if someone from outside the US makes a complaint. There are a lot of good and honest sellers who sell items to people that buy the item, then run round auction houses etc trying to re sell it for a big profit and when they find that no one is interested they start complaining they want their money back.
Personally I think look at the item and try to exchange emails with the seller to get to know them an see how responsive they are to questions about the object before the sale ends and go by gut instinct.
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