Laugh Now 10
New Member
Posts โข 696
Likes โข 984
February 2017
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The Contemporary Chester - Non UK Buyers Beware, by Laugh Now 10 on Mar 5, 2017 22:42:26 GMT 1, Thank you for letting the community know about this Gallery. I too had a negative experience with them approximately 3 years ago where I had "completed" a purchase for a Banksy print and then after not hearing from them for a few days they informed me that the deal was null and void and that they would no longer ship out of the U.K. Very poor service and not recommended.
Thank you for letting the community know about this Gallery. I too had a negative experience with them approximately 3 years ago where I had "completed" a purchase for a Banksy print and then after not hearing from them for a few days they informed me that the deal was null and void and that they would no longer ship out of the U.K. Very poor service and not recommended.
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The Contemporary Chester - Non UK Buyers Beware, by SturbanHasSaggyTits on Mar 5, 2017 23:04:23 GMT 1, I bought a print off them a while ago,it was badly packaged and subsequently damaged. I was told they had no replacement so to send the print back for full refund and they said they would also refund for the return postage. It took a few emails of asking before the refund was made. In the end only got money back on the print and not the postage either way. Out of pocket about ยฃ30, so I wouldn't ever use or recommend again.
I bought a print off them a while ago,it was badly packaged and subsequently damaged. I was told they had no replacement so to send the print back for full refund and they said they would also refund for the return postage. It took a few emails of asking before the refund was made. In the end only got money back on the print and not the postage either way. Out of pocket about ยฃ30, so I wouldn't ever use or recommend again.
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The Contemporary Chester - Non UK Buyers Beware, by Happy Shopper on Mar 6, 2017 0:30:21 GMT 1, Not sure if others have had this experience, but I thought I should share mine: I ordered a Fake original on 11/25/16 and received an e-mail that my order was "complete" on 12/13/16. ย I contacted the gallery on 12/27/16 asking for a tracking number as I had not received one or my purchase. I sent a second e-mail on 1/13/17 as I did not receive a reply to my first one. I received a reply on 1/17/17 with the following "Our Packages are tracked in the UK, but once they leave the UK, the tracking stops." I replied on 1/17/17 asking for the tracking number so I could investigate with US Customs and did not receive a reply. I then sent the gallery an e-mail through Paypal on 2/1/17 and did not receive a reply. I was then forced to file a dispute with Paypal 2/15/17 and received a refund on 2/21/17. I fail to understand how a gallery wouldn't provide additional shipping/tracking options when making a purchase, and also how they can be unresponsive to multiple contact attempts. Not only do I not have the original, I also missed out on the print drop of the same image at Graffiti Prints. Anyway, lesson learned...if you are a non UK buyer, avoid this gallery at all costs.
It's quite usual that standard post office tracking doesn't work outside the UK... It'll just say that it arrived in the US, and hopefully later you'd get the item.
International deliveries can take a few weeks... But looks like you've been waiting a while!
Not sure if others have had this experience, but I thought I should share mine: I ordered a Fake original on 11/25/16 and received an e-mail that my order was "complete" on 12/13/16. ย I contacted the gallery on 12/27/16 asking for a tracking number as I had not received one or my purchase. I sent a second e-mail on 1/13/17 as I did not receive a reply to my first one. I received a reply on 1/17/17 with the following "Our Packages are tracked in the UK, but once they leave the UK, the tracking stops." I replied on 1/17/17 asking for the tracking number so I could investigate with US Customs and did not receive a reply. I then sent the gallery an e-mail through Paypal on 2/1/17 and did not receive a reply. I was then forced to file a dispute with Paypal 2/15/17 and received a refund on 2/21/17. I fail to understand how a gallery wouldn't provide additional shipping/tracking options when making a purchase, and also how they can be unresponsive to multiple contact attempts. Not only do I not have the original, I also missed out on the print drop of the same image at Graffiti Prints. Anyway, lesson learned...if you are a non UK buyer, avoid this gallery at all costs. It's quite usual that standard post office tracking doesn't work outside the UK... It'll just say that it arrived in the US, and hopefully later you'd get the item. International deliveries can take a few weeks... But looks like you've been waiting a while! |
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.dappy
Full Member
Posts โข 9,835
Likes โข 9,443
December 2010
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The Contemporary Chester - Non UK Buyers Beware, by .dappy on Mar 6, 2017 1:06:32 GMT 1, ... that's just taking the p*ss ... they new it was been shipped overseas, of course they could of got tracking on it from the PO ...
... that's just taking the p*ss ... they new it was been shipped overseas, of course they could of got tracking on it from the PO ...
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