Urban Art Association

FEDEX duty overcharge - REFUND?, by FЯ on May 11, 2021 13:15:20 GMT 1,

May 11, 2021 13:14:15 GMT 1 mcgill14 said:

Hi

Having massive issues with the arseholes at FEDEX, can some one tell me what the process is for claiming a refund of overpaid duty?

Thanks

Steve

Have you emailed them? all they ask for is photo proof and a receipt.
ukinvoicequery@fedex.com and include all your details, invoice number etc

try parcelforce, they are arseholes as you have to go via border people

fedex are actually quite accommodating. 

May 11, 2021 13:14:15 GMT 1 mcgill14 said:

Hi

Having massive issues with the arseholes at FEDEX, can some one tell me what the process is for claiming a refund of overpaid duty?

Thanks

Steve

Have you emailed them? all they ask for is photo proof and a receipt.
ukinvoicequery@fedex.com and include all your details, invoice number etc

try parcelforce, they are arseholes as you have to go via border people

fedex are actually quite accommodating.