kwatis
New Member
Posts โข 974
Likes โข 691
April 2007
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BEWARE HEITAGE AUCTION, by kwatis on Nov 24, 2021 20:20:08 GMT 1, Ooof Iโd say thatโs pretty banged up. While it is unfortunate and certainly Iโd take issue with the condition as well as the listed condition, I will say that a conservator should be able to restore it.
Ooof Iโd say thatโs pretty banged up. While it is unfortunate and certainly Iโd take issue with the condition as well as the listed condition, I will say that a conservator should be able to restore it.
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BEWARE HEITAGE AUCTION, by urban art fanatic on Nov 24, 2021 20:30:41 GMT 1, How was their packaging? Is it possible to have occurred in transit?
How was their packaging? Is it possible to have occurred in transit?
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Poster Bob
Junior Member
Posts โข 5,814
Likes โข 5,422
September 2013
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BEWARE HEITAGE AUCTION, by Poster Bob on Nov 24, 2021 20:50:15 GMT 1, That stinks but be happy that you can sort it out for a few hundred bucks.
That stinks but be happy that you can sort it out for a few hundred bucks.
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capo
New Member
Posts โข 19
Likes โข 19
August 2021
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BEWARE HEITAGE AUCTION, by capo on Nov 24, 2021 20:51:40 GMT 1, Not possible. Box was not damaged at all or has any creases in it.
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kwatis
New Member
Posts โข 974
Likes โข 691
April 2007
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BEWARE HEITAGE AUCTION, by kwatis on Nov 24, 2021 20:51:46 GMT 1, I should also say I have purchased thru and consigned with Heritage and have never had issues. Also the work purchased thru them has always arrived flat-packed between multiple layers of oversized heavy-duty cardboard.
I should also say I have purchased thru and consigned with Heritage and have never had issues. Also the work purchased thru them has always arrived flat-packed between multiple layers of oversized heavy-duty cardboard.
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kwatis
New Member
Posts โข 974
Likes โข 691
April 2007
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BEWARE HEITAGE AUCTION, by kwatis on Nov 24, 2021 20:52:38 GMT 1, They definitely package extremely well IMHO.
They definitely package extremely well IMHO.
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BEWARE HEITAGE AUCTION, by A Broke Collector on Nov 24, 2021 20:53:14 GMT 1, Wow. Sucks that it arrived that way, but as others have said it's something that can be fixed for a couple of bucks. Any good conservator should be able to get it back in pristine condition or close. I do hope you got a deal on it.
Wow. Sucks that it arrived that way, but as others have said it's something that can be fixed for a couple of bucks. Any good conservator should be able to get it back in pristine condition or close. I do hope you got a deal on it.
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capo
New Member
Posts โข 19
Likes โข 19
August 2021
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BEWARE HEITAGE AUCTION, by capo on Nov 24, 2021 21:05:04 GMT 1, Iโm from Canada but I donโt mind shipping it to get repaired if anyone has someone good that they could suggest. Iโve also purchased from them before and had a great experience and my piece was flawless. Just this is unacceptable especially with the description they gave along with the high resolution photo that clearly would have picked up these flaws.
Also I paid $2625usd before shipping and tax โน๏ธ Thinking it was just the one crease that was mentioned.
Iโm from Canada but I donโt mind shipping it to get repaired if anyone has someone good that they could suggest. Iโve also purchased from them before and had a great experience and my piece was flawless. Just this is unacceptable especially with the description they gave along with the high resolution photo that clearly would have picked up these flaws.
Also I paid $2625usd before shipping and tax โน๏ธ Thinking it was just the one crease that was mentioned.
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esfer
New Member
Posts โข 363
Likes โข 303
November 2019
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BEWARE HEITAGE AUCTION, by esfer on Nov 24, 2021 22:16:21 GMT 1, Iโm from Canada but I donโt mind shipping it to get repaired if anyone has someone good that they could suggest. Iโve also purchased from them before and had a great experience and my piece was flawless. Just this is unacceptable especially with the description they gave along with the high resolution photo that clearly would have picked up these flaws. Also I paid $2625usd before shipping and tax โน๏ธ Thinking it was just the one crease that was mentioned.
Honestly, most or all of those creases can be removed by a decent print shop through pressing. As long as the creases are not hard creases, they can be removed for sure. If you seek framing at a quality establishment, many places will press it flat for nothing.
Good luck!
Iโm from Canada but I donโt mind shipping it to get repaired if anyone has someone good that they could suggest. Iโve also purchased from them before and had a great experience and my piece was flawless. Just this is unacceptable especially with the description they gave along with the high resolution photo that clearly would have picked up these flaws. Also I paid $2625usd before shipping and tax โน๏ธ Thinking it was just the one crease that was mentioned. Honestly, most or all of those creases can be removed by a decent print shop through pressing. As long as the creases are not hard creases, they can be removed for sure. If you seek framing at a quality establishment, many places will press it flat for nothing. Good luck! |
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orchid
Junior Member
Posts โข 1,452
Likes โข 1,141
Member is Online
May 2018
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BEWARE HEITAGE AUCTION, by orchid on Nov 24, 2021 23:45:21 GMT 1, Can't believe everyone is saying 'pay a conservator a few hundred'. Like it's ok.
Sorry, but HA should be footing this bill.
Did you pay thru a cc? If so, make a claim 'item received not as described'. Simple.
It's just poor.
Also, not all of those creases will come out, there looks like some deep creases on some of those and there is likely to be irreparable damage to the grain and structure of the paper.
Can't believe everyone is saying 'pay a conservator a few hundred'. Like it's ok.
Sorry, but HA should be footing this bill.
Did you pay thru a cc? If so, make a claim 'item received not as described'. Simple.
It's just poor.
Also, not all of those creases will come out, there looks like some deep creases on some of those and there is likely to be irreparable damage to the grain and structure of the paper.
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cest
Junior Member
Posts โข 1,725
Likes โข 1,160
September 2018
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BEWARE HEITAGE AUCTION, by cest on Nov 25, 2021 0:53:39 GMT 1, Did you call heritage?
Did you call heritage?
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BEWARE HEITAGE AUCTION, by Jeezuz Jones Snr on Nov 25, 2021 1:14:06 GMT 1, Can't believe everyone is saying 'pay a conservator a few hundred'. Like it's ok. Sorry, but HA should be footing this bill. Did you pay thru a cc? If so, make a claim 'item received not as described'. Simple. It's just poor. Also, not all of those creases will come out, there looks like some deep creases on some of those and there is likely to be irreparable damage to the grain and structure of the paper.
Totally agree with this. I wouldn't waste any time and go back to them for a full refund and get your money back beofre Xmas.. Good luck fella ๐
Can't believe everyone is saying 'pay a conservator a few hundred'. Like it's ok. Sorry, but HA should be footing this bill. Did you pay thru a cc? If so, make a claim 'item received not as described'. Simple. It's just poor. Also, not all of those creases will come out, there looks like some deep creases on some of those and there is likely to be irreparable damage to the grain and structure of the paper. Totally agree with this. I wouldn't waste any time and go back to them for a full refund and get your money back beofre Xmas.. Good luck fella ๐ |
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bestdj777
New Member
Posts โข 439
Likes โข 335
January 2019
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BEWARE HEITAGE AUCTION, by bestdj777 on Nov 25, 2021 3:02:11 GMT 1, I buy a lot on the sports side and Heritage has an excellent reputation there. Iโd contact them to discuss your concerns as the picture really doesnโt do the damage justice. Iโd be shocked if they donโt make it right, either through a return or partial refund if that is what you are interested in.
I buy a lot on the sports side and Heritage has an excellent reputation there. Iโd contact them to discuss your concerns as the picture really doesnโt do the damage justice. Iโd be shocked if they donโt make it right, either through a return or partial refund if that is what you are interested in.
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cest
Junior Member
Posts โข 1,725
Likes โข 1,160
September 2018
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BEWARE HEITAGE AUCTION, by cest on Nov 25, 2021 4:14:52 GMT 1, If you have not contacted heritage, why is this out in the open? Who knows, maybe the packaging person forgot his meds that day. Maybe fedex opened the package and punched it because they thought it was a lame image.
Call heritage, and if they don't work with you, continue your gripe here. I've worked with Taylor and his team and they are great.
If you have not contacted heritage, why is this out in the open? Who knows, maybe the packaging person forgot his meds that day. Maybe fedex opened the package and punched it because they thought it was a lame image.
Call heritage, and if they don't work with you, continue your gripe here. I've worked with Taylor and his team and they are great.
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Artorney
New Member
Posts โข 15
Likes โข 2
October 2021
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BEWARE HEITAGE AUCTION, by Artorney on Nov 25, 2021 7:15:43 GMT 1, Have you contacted the auction house? Surely you can return it if it does not match the description. I donโt think they will give you a discount on the price though. From what I see, itโs an easy fix by a conservationist. By the wayโฆ why did you spend that much money on a HB print?! ๐ Sorry, just not a fan.
Where can I find this print for $2165?? Thanks 
Have you contacted the auction house? Surely you can return it if it does not match the description. I donโt think they will give you a discount on the price though. From what I see, itโs an easy fix by a conservationist. By the wayโฆ why did you spend that much money on a HB print?! ๐ Sorry, just not a fan. Where can I find this print for $2165?? Thanks |
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Heritage Urban
Art Auction
New Member
Posts โข 63
Likes โข 51
June 2019
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BEWARE HEITAGE AUCTION, by Heritage Urban on Nov 26, 2021 14:27:36 GMT 1, Hi capo,
Thanks for bringing this our attention. I'm sorry you're disappointed with your purchase. We don't have a record of you reaching out to us before this post. If you reached out to us, we would have certainly been happy to speak with you directly and we will always do our best to resolve any issue. Condition report discrepancies are extremely rare but they do happen from time to time.
Please reach out to our Client Service team (Bid@HA.com) at your earliest convenience.
Thanks,
Heritage Auctions
Hi capo, Thanks for bringing this our attention. I'm sorry you're disappointed with your purchase. We don't have a record of you reaching out to us before this post. If you reached out to us, we would have certainly been happy to speak with you directly and we will always do our best to resolve any issue. Condition report discrepancies are extremely rare but they do happen from time to time. Please reach out to our Client Service team (Bid@HA.com) at your earliest convenience. Thanks, Heritage Auctions |
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Lunch Special
Junior Member
Posts โข 1,413
Likes โข 540
October 2010
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BEWARE HEITAGE AUCTION, by Lunch Special on Nov 26, 2021 15:31:21 GMT 1, Can't believe everyone is saying 'pay a conservator a few hundred'. Like it's ok. Sorry, but HA should be footing this bill. Did you pay thru a cc? If so, make a claim 'item received not as described'. Simple. It's just poor. Also, not all of those creases will come out, there looks like some deep creases on some of those and there is likely to be irreparable damage to the grain and structure of the paper.
Iโm pretty sure when someone buys something with condition issues they should be fully aware that a small nick to one sprain is also a gash to others. You sought out a deal due to the condition? or was this the ONLY edition available at market when you were interested in buying?
Like no others from the edition were available anywhere?? Nothing for sale bc he is such a highly sought after illustrator I mean artist? Next time save your money, do your due diligence and find yourself in a better position. Happy holidays.
Can't believe everyone is saying 'pay a conservator a few hundred'. Like it's ok. Sorry, but HA should be footing this bill. Did you pay thru a cc? If so, make a claim 'item received not as described'. Simple. It's just poor. Also, not all of those creases will come out, there looks like some deep creases on some of those and there is likely to be irreparable damage to the grain and structure of the paper. Iโm pretty sure when someone buys something with condition issues they should be fully aware that a small nick to one sprain is also a gash to others. You sought out a deal due to the condition? or was this the ONLY edition available at market when you were interested in buying? Like no others from the edition were available anywhere?? Nothing for sale bc he is such a highly sought after illustrator I mean artist? Next time save your money, do your due diligence and find yourself in a better position. Happy holidays. |
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Grillocracy
Junior Member
Posts โข 1,065
Likes โข 1,246
January 2019
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BEWARE HEITAGE AUCTION, by Grillocracy on Nov 26, 2021 18:42:54 GMT 1, Yeah, as others have already said, why bash them publicly before you have even made an attempt to speak to them and rectify the issue? I have worked with them on numerous occasions and they are about as honest as they come.
And just to be fair, the condition report does mention one crease so you knew you weren't bidding on a mint piece. They obviously failed to mention other creases though and need to address that ONE-ON-ONE with you before you start telling people to beware of buying from them.
Yeah, as others have already said, why bash them publicly before you have even made an attempt to speak to them and rectify the issue? I have worked with them on numerous occasions and they are about as honest as they come.
And just to be fair, the condition report does mention one crease so you knew you weren't bidding on a mint piece. They obviously failed to mention other creases though and need to address that ONE-ON-ONE with you before you start telling people to beware of buying from them.
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Earl Grey 2nd
New Member
Posts โข 400
Likes โข 431
December 2013
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BEWARE HEITAGE AUCTION, by Earl Grey 2nd on Nov 26, 2021 21:10:57 GMT 1, Heritage are one of the biggest auction houses in the world, and Iโve always found them brilliant. They are the defacto auction house for sports, film, comics, coins, etc and as well regarded worldwide as Philips, Sothebys, Christieโs etc. they are not some small little outfit.
Just speak to them, they will sort this out for you.
Heritage are one of the biggest auction houses in the world, and Iโve always found them brilliant. They are the defacto auction house for sports, film, comics, coins, etc and as well regarded worldwide as Philips, Sothebys, Christieโs etc. they are not some small little outfit.
Just speak to them, they will sort this out for you.
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BEWARE HEITAGE AUCTION, by iforgot my username on Nov 26, 2021 22:59:56 GMT 1, Heritage has always been top notch esp. Taylor. A+
A quick email would of resolved this matter.
Best in the business! Cheers!
Heritage has always been top notch esp. Taylor. A+
A quick email would of resolved this matter.
Best in the business! Cheers!
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