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Monkey
New Member
Posts • 627
Likes • 4
June 2007
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Damaged Dolk :(, by Monkey on Dec 13, 2007 16:43:31 GMT 1, Ill freely admit that it was me that Printsonline bought the Dolk from as i have nothing to hide. Im 100% sure that he will be the first to say the print could not have been any better packed/protected and as i told him via email and telephone what pisses me off is that DHL did not give the print the care/respect in transit they should. Need some advice on where we both stand on this, The print was sent to his work address and his receptionist signed for it, We both know its DHL thats at fault but what happens next......
Ill freely admit that it was me that Printsonline bought the Dolk from as i have nothing to hide. Im 100% sure that he will be the first to say the print could not have been any better packed/protected and as i told him via email and telephone what pisses me off is that DHL did not give the print the care/respect in transit they should. Need some advice on where we both stand on this, The print was sent to his work address and his receptionist signed for it, We both know its DHL thats at fault but what happens next......
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Photoxtc
Junior Member
Posts • 2,495
Likes • 189
July 2007
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Damaged Dolk :(, by Photoxtc on Dec 13, 2007 16:47:34 GMT 1, oh DHL 
if the paperwork was filled out absolutely perfect and no errors you should get your money out of them, otherwise good luck!!! they are not fond of giving money back and it's a major pain in the ass...
I still wake up in cold sweats thinking of the print I sent to teeeee, it looked like DHL folded the tube in half, the fucking c**t!!!
oh DHL if the paperwork was filled out absolutely perfect and no errors you should get your money out of them, otherwise good luck!!! they are not fond of giving money back and it's a major pain in the ass... I still wake up in cold sweats thinking of the print I sent to teeeee, it looked like DHL folded the tube in half, the fucking c**t!!! |
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T-Bro
Junior Member
Posts • 1,519
Likes • 1,414
April 2006
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Damaged Dolk :(, by T-Bro on Dec 13, 2007 16:54:03 GMT 1, Northemonkey the packaging was spot on, it didnt even feel broken becuase it was packed so well, its not like you picked it up and it rattleld of broken glass! i would buy from him agian but i think i will stick to unframed prints!  ...
Northemonkey the packaging was spot on, it didnt even feel broken becuase it was packed so well, its not like you picked it up and it rattleld of broken glass! i would buy from him agian but i think i will stick to unframed prints! ... |
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rolyateel
New Member
Posts • 600
Likes • 9
October 2006
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Damaged Dolk :(, by rolyateel on Dec 13, 2007 17:13:57 GMT 1, i think your problem will be that the receptionist signed for it & didn't make a note that it was damaged
most carrier paperwork states "received in good condition......" where you sign for it
good luck
i frankly wouldn't send a framed item with any carrier
i think your problem will be that the receptionist signed for it & didn't make a note that it was damaged most carrier paperwork states "received in good condition......" where you sign for it good luck i frankly wouldn't send a framed item with any carrier |
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T-Bro
Junior Member
Posts • 1,519
Likes • 1,414
April 2006
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Damaged Dolk :(, by T-Bro on Dec 13, 2007 19:15:36 GMT 1, interesting that i have got negged for this post, ah well
interesting that i have got negged for this post, ah well
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seidbereit
Junior Member
Posts • 1,743
Likes • 5
November 2007
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Damaged Dolk :(, by seidbereit on Dec 13, 2007 19:36:23 GMT 1, Aside from the unnecessary weight it must have added to be shipped, surely sending a frame with glass in it is a very risky thing to do. Has anyone else ever sent anything fully framed and glazed? Real shame about the scraping on the print. Hope you can get it sorted out with insurance.
Aside from the unnecessary weight it must have added to be shipped, surely sending a frame with glass in it is a very risky thing to do. Has anyone else ever sent anything fully framed and glazed? Real shame about the scraping on the print. Hope you can get it sorted out with insurance.
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alvington89
New Member
Posts • 690
Likes • 226
October 2006
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Damaged Dolk :(, by alvington89 on Dec 13, 2007 19:47:43 GMT 1, DHL are useless. The very worst of carriers. I found out the hard way. Never again!
DHL are useless. The very worst of carriers. I found out the hard way. Never again!
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Monkey
New Member
Posts • 627
Likes • 4
June 2007
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Damaged Dolk :(, by Monkey on Dec 13, 2007 22:39:04 GMT 1, Your absolutley right Teeeeeeee, DHL are a set of fucking cowboys. Forum members beware if you do intend of sending a framed print DO NO USE DHL. Got off the phone from them earlier after a very heated conversation with some jumped up jobsworth basically saying, Item damaged?, Out of pocket? Tough shit.
For the print i sent printsonline to arrive in that condition DHL must have been using it as a fucking frisbee...........
Your absolutley right Teeeeeeee, DHL are a set of fucking cowboys. Forum members beware if you do intend of sending a framed print DO NO USE DHL. Got off the phone from them earlier after a very heated conversation with some jumped up jobsworth basically saying, Item damaged?, Out of pocket? Tough shit.
For the print i sent printsonline to arrive in that condition DHL must have been using it as a fucking frisbee...........
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seidbereit
Junior Member
Posts • 1,743
Likes • 5
November 2007
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Damaged Dolk :(, by seidbereit on Dec 13, 2007 22:50:26 GMT 1, Your absolutley right Teeeeeeee, DHL are a set of f**king cowboys. Forum members beware if you do intend of sending a framed print DO NO USE DHL. Got off the phone from them earlier after a very heated conversation with some jumped up jobsworth basically saying, Item damaged?, Out of pocket? Tough s**t. For the print i sent printsonline to arrive in that condition DHL must have been using it as a f**king frisbee...........
Not a print, but the only time I ever had any experience of DHL was when I flew home from Manchester between xmas and new year about four, five years ago. When I arrived here I realised I'd left my keys at my folks place - me mam had the keys picked up by DHL but they didn't arrive til 6 days later because the driver who was "delivering" them couldn't read the house number the other DHL bloke had written down (who picked up and packed the keys) and had been knocking on the wrong door for days. Spent nearly a week on a mates couch through new year. Rubbish company.
Your absolutley right Teeeeeeee, DHL are a set of f**king cowboys. Forum members beware if you do intend of sending a framed print DO NO USE DHL. Got off the phone from them earlier after a very heated conversation with some jumped up jobsworth basically saying, Item damaged?, Out of pocket? Tough s**t. For the print i sent printsonline to arrive in that condition DHL must have been using it as a f**king frisbee........... Not a print, but the only time I ever had any experience of DHL was when I flew home from Manchester between xmas and new year about four, five years ago. When I arrived here I realised I'd left my keys at my folks place - me mam had the keys picked up by DHL but they didn't arrive til 6 days later because the driver who was "delivering" them couldn't read the house number the other DHL bloke had written down (who picked up and packed the keys) and had been knocking on the wrong door for days. Spent nearly a week on a mates couch through new year. Rubbish company. |
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morrissey1
New Member
Posts • 924
Likes • 1
October 2007
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Damaged Dolk :(, by morrissey1 on Dec 13, 2007 22:56:07 GMT 1, and if you are going to send it framed...it will cost more, but change the glass with plexi glass....it's a lot more durable, and looks just as good...if you can work out the sizing of it.
and if you are going to send it framed...it will cost more, but change the glass with plexi glass....it's a lot more durable, and looks just as good...if you can work out the sizing of it.
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