Stoko
Artist
Junior Member
Posts โข 1,706
Likes โข 1,108
June 2010
|
The Poster Cause - anyone used this site?, by Stoko on Jul 4, 2011 13:06:28 GMT 1, Hi all. Anyone used the poster cause to order prints? I ordered a Saner print off them in march, and still no sign. They 'sent one in march' that didn't arrive, then sent one in April that was the wrong print, then sent another in may which didn't turn up and, when I asked for a refund they ' found a copy of the sold out print in their own collection' which they sent me.
Guess what? It's not here....
Am I chasing a ghost here or has anyone had any good dealings with them?
Hi all. Anyone used the poster cause to order prints? I ordered a Saner print off them in march, and still no sign. They 'sent one in march' that didn't arrive, then sent one in April that was the wrong print, then sent another in may which didn't turn up and, when I asked for a refund they ' found a copy of the sold out print in their own collection' which they sent me.
Guess what? It's not here....
Am I chasing a ghost here or has anyone had any good dealings with them?
|
|
|
|
The Poster Cause - anyone used this site?, by bazzj04 on Jul 4, 2011 14:09:09 GMT 1, Ordered 4 random selection tubes and only ever received 2. I never ended up complaining - all for a good cause.
If there not sending items that have been purchased what makes you think all money went to said cause?
Ordered 4 random selection tubes and only ever received 2. I never ended up complaining - all for a good cause. If there not sending items that have been purchased what makes you think all money went to said cause? |
|
Stoko
Artist
Junior Member
Posts โข 1,706
Likes โข 1,108
June 2010
|
The Poster Cause - anyone used this site?, by Stoko on Jul 4, 2011 14:28:28 GMT 1, [quote author=bazzj04 board=urbanart thread=85401 post=840743 time= That's a fair point however I'd question their reliability not their honesty. 50% of profits go to charity.
So only 50% has gone into their pockets? That's ok then...
[quote author=bazzj04 board=urbanart thread=85401 post=840743 time= That's a fair point however I'd question their reliability not their honesty. 50% of profits go to charity. So only 50% has gone into their pockets? That's ok then... |
|
sal
Junior Member
Posts โข 4,009
Likes โข 2,325
January 2011
|
The Poster Cause - anyone used this site?, by sal on Jul 4, 2011 14:47:13 GMT 1, Im sorry to hear about the issues...
I got few prints from them just when they started the website, and had no problem.. I even overpaid something, and managed to work out a deal with them on that... so, if you asked me about them without telling me your story, Id say "go for it, 100% legit"...
if you want PM me, and I can give you the email of a guy I was in contact with...
good luck!
Im sorry to hear about the issues...
I got few prints from them just when they started the website, and had no problem.. I even overpaid something, and managed to work out a deal with them on that... so, if you asked me about them without telling me your story, Id say "go for it, 100% legit"...
if you want PM me, and I can give you the email of a guy I was in contact with...
good luck!
|
|
joglu
New Member
Posts โข 583
Likes โข 51
March 2009
|
The Poster Cause - anyone used this site?, by joglu on Jul 4, 2011 14:48:28 GMT 1, i made an order about 7 months ago... the tube arrived quite quickly but with the wrong items, so i sent it back. then the story began... the correct order was apparently resent 2 times, i sent them numerous emails and dont believe what they are saying... and now im waiting on a refund, on june 15 they told me refund would take 7-10 days... nothing here yet. 
i made an order about 7 months ago... the tube arrived quite quickly but with the wrong items, so i sent it back. then the story began... the correct order was apparently resent 2 times, i sent them numerous emails and dont believe what they are saying... and now im waiting on a refund, on june 15 they told me refund would take 7-10 days... nothing here yet. |
|
digitise
New Member
Posts โข 44
Likes โข 2
June 2010
|
The Poster Cause - anyone used this site?, by digitise on Jul 4, 2011 14:55:38 GMT 1, I've ordered from them twice (both times using the discount codes they were sending out).
The first order arrived really quickly and was spot on, the second one was ordered on May 20th and hasn't turned up.
I emailed them about it and they said that they were shipping out in batches and mine was in the queue to be dispatched around 3 weeks ago, but nothing's arrived yet.
I know that they were changing shipping methods, so maybe that's causing them problems. Those carrier pigeons get wing cramp quite easily, I hear.
I've ordered from them twice (both times using the discount codes they were sending out).
The first order arrived really quickly and was spot on, the second one was ordered on May 20th and hasn't turned up.
I emailed them about it and they said that they were shipping out in batches and mine was in the queue to be dispatched around 3 weeks ago, but nothing's arrived yet.
I know that they were changing shipping methods, so maybe that's causing them problems. Those carrier pigeons get wing cramp quite easily, I hear.
|
|
|
|
Stoko
Artist
Junior Member
Posts โข 1,706
Likes โข 1,108
June 2010
|
The Poster Cause - anyone used this site?, by Stoko on Jul 4, 2011 15:12:49 GMT 1, Cheers for the replies, it would appear they're not rogues, just people without a clue as to the difference between arses and
Elbows. A shame, the idea of affordable but still relatively Limited/collectable prints for charity is a good One.
Cheers for the replies, it would appear they're not rogues, just people without a clue as to the difference between arses and
Elbows. A shame, the idea of affordable but still relatively Limited/collectable prints for charity is a good One.
|
|
|
|
The Poster Cause - anyone used this site?, by barnsy on Jul 4, 2011 15:22:29 GMT 1, I had a problem in the past, they were doing a special and I ordered two sets of 5 prints. One set did not arrive, contacted them, went through a lot of palava and never got a refund, I wasn't bothered as it was only $22 or something, but the the thing that bugged me was how they did not believe me and the palava. I am sure they are gewnuine enough as one set arrived fine, but just left a sour taste........
I had a problem in the past, they were doing a special and I ordered two sets of 5 prints. One set did not arrive, contacted them, went through a lot of palava and never got a refund, I wasn't bothered as it was only $22 or something, but the the thing that bugged me was how they did not believe me and the palava. I am sure they are gewnuine enough as one set arrived fine, but just left a sour taste........
|
|
ilmambo
Junior Member
Posts โข 2,336
Likes โข 240
March 2010
|
The Poster Cause - anyone used this site?, by ilmambo on Jul 4, 2011 16:01:43 GMT 1, Ordered 4 random selection tubes and only ever received 2. I never ended up complaining - all for a good cause.
same as above (2 different orders of 2 tubes, both received only 1 instead of 2)... plus they gave me 1 tracking code that didn't work, asked for a working one and they said "just wait, it will arrive". 
Ordered 4 random selection tubes and only ever received 2. I never ended up complaining - all for a good cause. same as above (2 different orders of 2 tubes, both received only 1 instead of 2)... plus they gave me 1 tracking code that didn't work, asked for a working one and they said "just wait, it will arrive". |
|
caddyshack
New Member
Posts โข 612
Likes โข 6
March 2010
|
The Poster Cause - anyone used this site?, by caddyshack on Jul 4, 2011 17:40:43 GMT 1, Ordered 4 random selection tubes and only ever received 2. I never ended up complaining - all for a good cause. same as above (2 different orders of 2 tubes, both received only 1 instead of 2)... plus they gave me 1 tracking code that didn't work, asked for a working one and they said "just wait, it will arrive".
I ordered 3 mystery tubes and none of them ever arrived.
when i emailed them, they said that they had left a few days before but nothing ever arrived.
i emailed again and they said they would send them again.
i chased them up again and got the same reply each time basically saying that they had been sent, or were being shipped, or went last week...
nothing ever arrived and they ended up just refunding me..
Ordered 4 random selection tubes and only ever received 2. I never ended up complaining - all for a good cause. same as above (2 different orders of 2 tubes, both received only 1 instead of 2)... plus they gave me 1 tracking code that didn't work, asked for a working one and they said "just wait, it will arrive". I ordered 3 mystery tubes and none of them ever arrived. when i emailed them, they said that they had left a few days before but nothing ever arrived. i emailed again and they said they would send them again. i chased them up again and got the same reply each time basically saying that they had been sent, or were being shipped, or went last week... nothing ever arrived and they ended up just refunding me.. |
|
Heavyconsumer
Junior Member
Posts โข 4,974
Likes โข 5
February 2008
|
The Poster Cause - anyone used this site?, by Heavyconsumer on Jul 4, 2011 19:54:42 GMT 1, I think you guys misread the info on the site. They were misery tubes, not mystery tubes. ;D
I think you guys misread the info on the site. They were misery tubes, not mystery tubes. ;D
|
|
Heavyconsumer
Junior Member
Posts โข 4,974
Likes โข 5
February 2008
|
The Poster Cause - anyone used this site?, by Heavyconsumer on Jul 4, 2011 19:56:22 GMT 1, All the good will in the world doesn't excuse an inability to provide what their customers have been promised and have paid for. IMO it sounds like people are excusing incompetence in the name of charity (best case scenario). Maybe I'm being overly cynical, but I'd like to see them post a response here committing to look into and resolve the above complaints ASAP, which are certainly enough to put me off buying from them. I'd sooner send my cash to the charity to ensure they get it than rely on some bumbling middle-man's attempts to get it there. Who's to say they are organised enough to even make a profit with such sales practices, let alone deliver half of it to charity?
All the good will in the world doesn't excuse an inability to provide what their customers have been promised and have paid for. IMO it sounds like people are excusing incompetence in the name of charity (best case scenario). Maybe I'm being overly cynical, but I'd like to see them post a response here committing to look into and resolve the above complaints ASAP, which are certainly enough to put me off buying from them. I'd sooner send my cash to the charity to ensure they get it than rely on some bumbling middle-man's attempts to get it there. Who's to say they are organised enough to even make a profit with such sales practices, let alone deliver half of it to charity?
|
|
Stoko
Artist
Junior Member
Posts โข 1,706
Likes โข 1,108
June 2010
|
The Poster Cause - anyone used this site?, by Stoko on Jul 5, 2011 13:23:39 GMT 1, Ok, have sent an email spreading not only my discontent but also the similar tales to mine off here, and included a link to this, so let's see what he says.
I'm not remotely concerned about the money - it's only about ยฃ20 or something - but I do object to being ripped off.
Plus, that Saner print I ordered is awesome!
Ok, have sent an email spreading not only my discontent but also the similar tales to mine off here, and included a link to this, so let's see what he says.
I'm not remotely concerned about the money - it's only about ยฃ20 or something - but I do object to being ripped off.
Plus, that Saner print I ordered is awesome!
|
|
|
|
The Poster Cause - anyone used this site?, by Happy Shopper on Jul 5, 2011 13:34:13 GMT 1, The used to post on here and answer problems. Maybe they will again.
They had issues before with Prints arriving damaged, but it was sorted. They're a good bunch, but perhaps over worked!
The used to post on here and answer problems. Maybe they will again.
They had issues before with Prints arriving damaged, but it was sorted. They're a good bunch, but perhaps over worked!
|
|
|
|
balibob
Junior Member
Posts โข 1,782
Likes โข 326
November 2010
|
The Poster Cause - anyone used this site?, by balibob on Jul 5, 2011 13:38:05 GMT 1, Bloody annoying isn't it I've had a similar problem recently (not with this lot), it doesn't matter about the money in most cases its the lack of contact and/or lies that pisses us off. If you cant deliver, don't put it up for effin sale.
Bloody annoying isn't it I've had a similar problem recently (not with this lot), it doesn't matter about the money in most cases its the lack of contact and/or lies that pisses us off. If you cant deliver, don't put it up for effin sale.
|
|
|
|
The Poster Cause - anyone used this site?, by thepostercauseproj on Jul 5, 2011 18:12:11 GMT 1, Hi guys. This thread was brought to our attention so we obviously feel it necessary to respond. We have been in touch with some of you about your concerns and issues over the past few weeks and are continuing to do everything we can to get our project back to a good spot. Over the past couple of months, we hit quite a few roadblocks with print quality, shipping, etc and are doing absolutely everything we can to switch things up. You can stay up to date here: www.thepostercauseproject.com/2011/06/a-poster-cause-update/
Our project has had great success and we hope to continue that. At this point we are going through a pretty hefty amount of changes and upgrades in order to better serve all customers and charities we have donated to. All we can ask for at this point is your patience as we promise The Poster Cause Project will still be an awesome thing.
If any of you still have any outstanding issues and you have not been in touch, please feel free to contact us directly at postercauseproject@gmail.com
Thanks again for all your support and please look forward to an awesome future from The Poster Cause Project!
Hi guys. This thread was brought to our attention so we obviously feel it necessary to respond. We have been in touch with some of you about your concerns and issues over the past few weeks and are continuing to do everything we can to get our project back to a good spot. Over the past couple of months, we hit quite a few roadblocks with print quality, shipping, etc and are doing absolutely everything we can to switch things up. You can stay up to date here: www.thepostercauseproject.com/2011/06/a-poster-cause-update/Our project has had great success and we hope to continue that. At this point we are going through a pretty hefty amount of changes and upgrades in order to better serve all customers and charities we have donated to. All we can ask for at this point is your patience as we promise The Poster Cause Project will still be an awesome thing. If any of you still have any outstanding issues and you have not been in touch, please feel free to contact us directly at postercauseproject@gmail.com Thanks again for all your support and please look forward to an awesome future from The Poster Cause Project! |
|
rsj
New Member
Posts โข 492
Likes โข 34
January 2010
|
The Poster Cause - anyone used this site?, by rsj on Jul 5, 2011 18:34:26 GMT 1, I have used and ordered from this website. I have received very slow and poor service too. There is really no excuse regardless whether it is set up to support charities. I am still awaiting a refund that has been promised, for a missing print. POOR. I would not recommend anyone to buy from this website.
I have used and ordered from this website. I have received very slow and poor service too. There is really no excuse regardless whether it is set up to support charities. I am still awaiting a refund that has been promised, for a missing print. POOR. I would not recommend anyone to buy from this website.
|
|
Cornish Crayon
Junior Member
Posts โข 3,965
Likes โข 2,902
December 2007
|
The Poster Cause - anyone used this site?, by Cornish Crayon on Jul 5, 2011 18:57:00 GMT 1, Had a similar problem, took 9 months to sort it,
Didn't get to prints we originally paid for, offered refunds and to choose a free one to be sent out, never came........
Shame!!! because the idea was brilliant Art charity etc,
I think the problem was that they didn't expect such a huge response, .........thus not ready for it 
Had a similar problem, took 9 months to sort it, Didn't get to prints we originally paid for, offered refunds and to choose a free one to be sent out, never came........ Shame!!! because the idea was brilliant Art charity etc, I think the problem was that they didn't expect such a huge response, .........thus not ready for it |
|
sal
Junior Member
Posts โข 4,009
Likes โข 2,325
January 2011
|
The Poster Cause - anyone used this site?, by sal on Jul 5, 2011 19:20:44 GMT 1, I think the problem was that they didn't expect such a huge response, .........thus not ready for it
might well be the case..
I hope theyll get things organized ASAP, cause Im sure that both collectors, artists, and charities are appreciating their concept ... it really sounds like a win-win-win situation if you get things organized well..
I think the problem was that they didn't expect such a huge response, .........thus not ready for it might well be the case.. I hope theyll get things organized ASAP, cause Im sure that both collectors, artists, and charities are appreciating their concept ... it really sounds like a win-win-win situation if you get things organized well.. |
|
Stoko
Artist
Junior Member
Posts โข 1,706
Likes โข 1,108
June 2010
|
The Poster Cause - anyone used this site?, by Stoko on Jul 6, 2011 9:00:19 GMT 1, An update: got an email from them this morning saying they've resent my order last week. (Then another email
Saying they've sent me another this morning!!!). But this last email contains a UPS tracking order so I can keep tabs on delivery, so perhaps my nagging has paid off and they've sorted out their organisation. Hope so, a great idea.
The only downside is they've sent me the wrong poster!!! Watch this space....
If you've got an order outstanding could be worth emailing them. Even if - 'if' - this is for charity, punters shouldn't be treated like mugs and blatantly lied to in the way we have.
An update: got an email from them this morning saying they've resent my order last week. (Then another email
Saying they've sent me another this morning!!!). But this last email contains a UPS tracking order so I can keep tabs on delivery, so perhaps my nagging has paid off and they've sorted out their organisation. Hope so, a great idea.
The only downside is they've sent me the wrong poster!!! Watch this space....
If you've got an order outstanding could be worth emailing them. Even if - 'if' - this is for charity, punters shouldn't be treated like mugs and blatantly lied to in the way we have.
|
|
reptonic
New Member
Posts โข 82
Likes โข 0
January 2011
|
The Poster Cause - anyone used this site?, by reptonic on Jul 6, 2011 9:14:23 GMT 1, i ordered a couple of things, one just never ever turned up and the other took about 4 months...but did eventually get here. if they are getting overwhelmed its not hard to let oustanding cutsomers know it'll be a while before stuff is sent out. will be interesting to see if service now improves
i ordered a couple of things, one just never ever turned up and the other took about 4 months...but did eventually get here. if they are getting overwhelmed its not hard to let oustanding cutsomers know it'll be a while before stuff is sent out. will be interesting to see if service now improves
|
|
Stoko
Artist
Junior Member
Posts โข 1,706
Likes โข 1,108
June 2010
|
The Poster Cause - anyone used this site?, by Stoko on Jul 27, 2011 9:35:18 GMT 1, ok all; an update.
They emailed saying they'd sorted things out, changed their distribution etc and lo and behold, my print has arrived. A few months late, but it arrived!
Credit where credit is due, perhaps they've sorted themselves out? If anyone's still got a beef with them could be worth emailing them.
Saner print is awesome, and worth the wait!
ok all; an update.
They emailed saying they'd sorted things out, changed their distribution etc and lo and behold, my print has arrived. A few months late, but it arrived!
Credit where credit is due, perhaps they've sorted themselves out? If anyone's still got a beef with them could be worth emailing them.
Saner print is awesome, and worth the wait!
|
|
|
|
balibob
Junior Member
Posts โข 1,782
Likes โข 326
November 2010
|
The Poster Cause - anyone used this site?, by balibob on Jul 27, 2011 9:46:15 GMT 1, Glad you got it sorted out.
Glad you got it sorted out.
|
|
๐ธ