|
|
DHL import stuff ?? 30% on £30 is that right ? , by Cornish Crayon on Apr 1, 2013 10:56:21 GMT 1, So I've ordered something for £28 from the states and today I get this email ?
Is this normal as I've ordered stuff before for more and not incurred any charges ??
Dear ********* Me
Re: Package ID Number: ***********
You have recently placed an overseas order that was shipped with DHL Global Mail. In order to release your shipment from Customs we kindly ask you to pay the incurred import charges to HM Revenue & Customs.
Payments should be remitted to Customs Clearance Limited, the authorised clearance agent of DHL Global Mail US in the UK. Customs Clearance Limited is acting as approved and authorised agent to collect import taxes due on behalf of HM Revenue & Customs.
Once the charge has been paid, your order will be delivered to you via DHL UK within 2-3 working days.
Payment Request Number: *****
Charges due
Customs Entry £ 8.00
Import Duty £ 0.00
Import VAT £ 3.88
Total £ 11.88
Please visit our website at www.cclpay.com in order to pay your charges online.
Alternatively you can call our customer service team on +44 (0)208 231 0900 and we will accept your payment over the phone.
Please be advised that payment should be made by Sunday 14th of April 2013 as your goods can only be held in our Customs Bonded area for 14 days, thereafter we have to either return to sender or pass for destruction.
In case you have any questions, please call our customer service team on +44 (0) 208 231 0900 or email info@ccllhr.com
Opening hours are Monday to Friday 0900 - 1700
Yours sincerely,
Revenue Collections Team
Customs Clearance Limited
Unit 1, Metro Centre
St. Johns Road
Isleworth
Middlesex TW7 6NJ
Tel: 020 8231 0900
Fax: 020 8231 0901
email: info@ccllhr.com
www.cclpay.com
CCL is the authorised customs clearance agent of DHL Global Mail US in the UK
Is this all normal as I think it takes the piss, we are talking two pieces 8x10"
I wouldn't have bothered otherwise !!!!
Wrong section ? Sorry mods
No worries and thanks for any advice in advance 
So I've ordered something for £28 from the states and today I get this email ? Is this normal as I've ordered stuff before for more and not incurred any charges ?? Dear ********* Me Re: Package ID Number: *********** You have recently placed an overseas order that was shipped with DHL Global Mail. In order to release your shipment from Customs we kindly ask you to pay the incurred import charges to HM Revenue & Customs. Payments should be remitted to Customs Clearance Limited, the authorised clearance agent of DHL Global Mail US in the UK. Customs Clearance Limited is acting as approved and authorised agent to collect import taxes due on behalf of HM Revenue & Customs. Once the charge has been paid, your order will be delivered to you via DHL UK within 2-3 working days. Payment Request Number: ***** Charges due Customs Entry £ 8.00 Import Duty £ 0.00 Import VAT £ 3.88 Total £ 11.88 Please visit our website at www.cclpay.com in order to pay your charges online. Alternatively you can call our customer service team on +44 (0)208 231 0900 and we will accept your payment over the phone. Please be advised that payment should be made by Sunday 14th of April 2013 as your goods can only be held in our Customs Bonded area for 14 days, thereafter we have to either return to sender or pass for destruction. In case you have any questions, please call our customer service team on +44 (0) 208 231 0900 or email info@ccllhr.com Opening hours are Monday to Friday 0900 - 1700 Yours sincerely, Revenue Collections Team Customs Clearance Limited Unit 1, Metro Centre St. Johns Road Isleworth Middlesex TW7 6NJ Tel: 020 8231 0900 Fax: 020 8231 0901 email: info@ccllhr.com www.cclpay.comCCL is the authorised customs clearance agent of DHL Global Mail US in the UK Is this all normal as I think it takes the piss, we are talking two pieces 8x10" I wouldn't have bothered otherwise !!!! Wrong section ? Sorry mods No worries and thanks for any advice in advance |
|
tartarus
Junior Member
🗨️ 2,628
👍🏻 2,169
February 2013
|
DHL import stuff ?? 30% on £30 is that right ? , by tartarus on Apr 1, 2013 11:22:19 GMT 1, I think the tax is the £3.11 bit. The £8 is there admin charge for charging you the 3 quid the tax man wanted.
I think the tax is the £3.11 bit. The £8 is there admin charge for charging you the 3 quid the tax man wanted.
|
|
blobbydon
Junior Member
🗨️ 1,134
👍🏻 44
September 2011
|
DHL import stuff ?? 30% on £30 is that right ? , by blobbydon on Apr 1, 2013 13:11:17 GMT 1, Get stung by Royal Mail all the time for the £8 admin fee.. Had some thing come the other week.. Was 90p to pay but 8£ admin and Royal Mail are a waste of time tring to bargain with... They take no prisoners...
Get stung by Royal Mail all the time for the £8 admin fee.. Had some thing come the other week.. Was 90p to pay but 8£ admin and Royal Mail are a waste of time tring to bargain with... They take no prisoners...
|
|
|
|
DHL import stuff ?? 30% on £30 is that right ? , by Cornish Crayon on Apr 1, 2013 18:29:12 GMT 1, Thanks dudes ill try tomorrow, although I just remembered it was $28 not pounds so about £19
It's got to be related to this date in my diary eh .........!!!!!
No worries
Thanks dudes ill try tomorrow, although I just remembered it was $28 not pounds so about £19
It's got to be related to this date in my diary eh .........!!!!!
No worries
|
|
|
|
DHL import stuff ?? 30% on £30 is that right ? , by Cornish Crayon on Apr 11, 2013 20:10:42 GMT 1, So I spoke to them today, not budging
£11 on top of my £19 for original purchase for two 10x8" printed matter
Flipping joke !!!!!!
Bought from society6 so be warned folks
No worries
So I spoke to them today, not budging
£11 on top of my £19 for original purchase for two 10x8" printed matter
Flipping joke !!!!!!
Bought from society6 so be warned folks
No worries
|
|
