wildabeast
New Member
Posts โข 28
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January 2015
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Fading Canvas Issue, by wildabeast on Aug 19, 2015 21:00:03 GMT 1, I was fortunate enough to buy a Pure Evil Double Exposure Canvas from a great gallery in London last year. Just recently, I noticed that one specific shade or red on the canvas is fading considerably and the canvas base colour is coming through. Bad enough that the piece is really no longer presentable.
Would anyone know what the best way is to deal with these quality issues while I wait for the gallery to reply?
BTW, the canvas has been free of direct sunlight and has been in a temperature and humidity controlled room from Day 1.
Any help would be appreciated.
I was fortunate enough to buy a Pure Evil Double Exposure Canvas from a great gallery in London last year. Just recently, I noticed that one specific shade or red on the canvas is fading considerably and the canvas base colour is coming through. Bad enough that the piece is really no longer presentable.
Would anyone know what the best way is to deal with these quality issues while I wait for the gallery to reply?
BTW, the canvas has been free of direct sunlight and has been in a temperature and humidity controlled room from Day 1.
Any help would be appreciated. |
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Dungle
Junior Member
Posts โข 4,007
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June 2011
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Fading Canvas Issue, by Dungle on Aug 19, 2015 21:04:35 GMT 1, Galleries problem to resolve I would think.
Alternatively contact pure evil through here as he is a top guy and I'm sure would help.
Galleries problem to resolve I would think.
Alternatively contact pure evil through here as he is a top guy and I'm sure would help.
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Deleted
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January 1970
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Fading Canvas Issue, by Deleted on Aug 19, 2015 21:43:53 GMT 1, Yeah speak to Mr Evil top guy to deal with I bet you and him will sort it out!
Yeah speak to Mr Evil top guy to deal with I bet you and him will sort it out!
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wildabeast
New Member
Posts โข 28
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January 2015
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Fading Canvas Issue, by wildabeast on Aug 19, 2015 23:40:17 GMT 1, Thanks to all. Will keep you updated.
Thanks to all. Will keep you updated.
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thomasmer
Junior Member
Posts โข 1,107
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July 2014
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Fading Canvas Issue, by thomasmer on Aug 20, 2015 3:05:45 GMT 1, 15 yeah it'll mosy likely be gone, PE should sory you out.
15 yeah it'll mosy likely be gone, PE should sory you out.
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Deleted
Posts โข 0
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January 1970
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Fading Canvas Issue, by Deleted on Aug 22, 2015 15:23:38 GMT 1, Artists are known to sometimes touch up works. I've had transport problems in the past and the artist involved was happy to help and fix a scuff. In this case, and knowing how red paint sometimes works, I'm sure PE will willingly touch it up or sort it out.
Artists are known to sometimes touch up works. I've had transport problems in the past and the artist involved was happy to help and fix a scuff. In this case, and knowing how red paint sometimes works, I'm sure PE will willingly touch it up or sort it out.
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wildabeast
New Member
Posts โข 28
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January 2015
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Fading Canvas Issue, by wildabeast on Sept 8, 2015 18:46:28 GMT 1, Update: I received an immediate response from Mr.Evil. He indeed stated he was willing to correct the fading issue. I spent a pretty penny to ship from North America to the UK (about 1/3 of what I paid for the canvas....ouch!). It was received by his gallery a few days ago and I will update the forum with any subsequent action.
Pretty cool of Evil to respond so quickly.
Update: I received an immediate response from Mr.Evil. He indeed stated he was willing to correct the fading issue. I spent a pretty penny to ship from North America to the UK (about 1/3 of what I paid for the canvas....ouch!). It was received by his gallery a few days ago and I will update the forum with any subsequent action.
Pretty cool of Evil to respond so quickly.
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WOOF
Junior Member
Posts โข 4,463
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March 2014
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Fading Canvas Issue, by WOOF on Sept 8, 2015 19:07:50 GMT 1, Update: I received an immediate response from Mr.Evil. He indeed stated he was willing to correct the fading issue. I spent a pretty penny to ship from North America to the UK (about 1/3 of what I paid for the canvas....ouch!). It was received by his gallery a few days ago and I will update the forum with any subsequent action. Pretty cool of Evil to respond so quickly.
It'll be cooler if they cover the cost of shipping, which you should definitely request, since this is not at all your fault.
Update: I received an immediate response from Mr.Evil. He indeed stated he was willing to correct the fading issue. I spent a pretty penny to ship from North America to the UK (about 1/3 of what I paid for the canvas....ouch!). It was received by his gallery a few days ago and I will update the forum with any subsequent action. Pretty cool of Evil to respond so quickly. It'll be cooler if they cover the cost of shipping, which you should definitely request, since this is not at all your fault. |
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wildabeast
New Member
Posts โข 28
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January 2015
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Fading Canvas Issue, by wildabeast on Sept 8, 2015 19:15:26 GMT 1, I don't know whose fault it is tbh. I've acted in good faith and paid for shipping going one way.
I am disappointed though that the gallery I purchased from hasn't responded to my inquiry.
I will continue to pursue them.
I don't know whose fault it is tbh. I've acted in good faith and paid for shipping going one way.
I am disappointed though that the gallery I purchased from hasn't responded to my inquiry.
I will continue to pursue them.
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11
Junior Member
Posts โข 4,850
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February 2011
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Fading Canvas Issue, by 11 on Sept 8, 2015 19:25:05 GMT 1, Wouldn't expect anything less from PE as he really is a top bloke but the gallery shouldn't leave it between the customer and artist to resolve. They no doubt made a tidy sum on the sale so would hope they will step-in and reimburse your expenses - out of goodwill if nothing else
Wouldn't expect anything less from PE as he really is a top bloke but the gallery shouldn't leave it between the customer and artist to resolve. They no doubt made a tidy sum on the sale so would hope they will step-in and reimburse your expenses - out of goodwill if nothing else
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Deleted
Posts โข 0
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January 1970
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Fading Canvas Issue, by Deleted on Sept 8, 2015 19:32:04 GMT 1, He didnt put a clear coat on it to preserve the luster theres nothing you can do. contact pure
evil he's the artist and should of seen each piece through its process, but they usually dont
even do thier own work they have assistants doing it for them while they are out partying
and this is the end result. cthe customer gets the short end of the stick. I feel bad for you.
He didnt put a clear coat on it to preserve the luster theres nothing you can do. contact pure
evil he's the artist and should of seen each piece through its process, but they usually dont
even do thier own work they have assistants doing it for them while they are out partying
and this is the end result. cthe customer gets the short end of the stick. I feel bad for you.
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Dungle
Junior Member
Posts โข 4,007
Likes โข 5,172
June 2011
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Fading Canvas Issue, by Dungle on Sept 8, 2015 20:28:05 GMT 1, He didnt put a clear coat on it to preserve the luster theres nothing you can do. contact pure evil he's the artist and should of seen each piece through its process, but they usually dont even do thier own work they have assistants doing it for them while they are out partying and this is the end result. cthe customer gets the short end of the stick. I feel bad for you.
Have you even read the thread?
He didnt put a clear coat on it to preserve the luster theres nothing you can do. contact pure evil he's the artist and should of seen each piece through its process, but they usually dont even do thier own work they have assistants doing it for them while they are out partying and this is the end result. cthe customer gets the short end of the stick. I feel bad for you. Have you even read the thread? |
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wildabeast
New Member
Posts โข 28
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January 2015
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Fading Canvas Issue, by wildabeast on Sept 8, 2015 20:38:21 GMT 1, In all fairness to the Evil one, the canvas was immaculate when received, just stunning!
The colours were so vivid. It's hard to predict when dealing with red spray (and some other colours) directly on canvas what the integrity of the colour will be over time. In my case I lost the lottery.
My #1 priority is getting it back in tip top shape. Love the canvas and will do what I can to save it.
In all fairness to the Evil one, the canvas was immaculate when received, just stunning!
The colours were so vivid. It's hard to predict when dealing with red spray (and some other colours) directly on canvas what the integrity of the colour will be over time. In my case I lost the lottery.
My #1 priority is getting it back in tip top shape. Love the canvas and will do what I can to save it.
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Deleted
Posts โข 0
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January 1970
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Fading Canvas Issue, by Deleted on Sept 8, 2015 21:03:16 GMT 1, Yes I read the thread. I dont care what you put on a canvas if you dont clear
coat the canvas after its done this is the outcome. your colors should never be
faded on a fairly new canvas.
Yes I read the thread. I dont care what you put on a canvas if you dont clear
coat the canvas after its done this is the outcome. your colors should never be
faded on a fairly new canvas.
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.dappy
Full Member
Posts โข 9,841
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December 2010
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Fading Canvas Issue, by .dappy on Sept 8, 2015 23:06:15 GMT 1, ... this made me LOL ... I don't think PE uses assistants ...
... I used to have a red Vauxhall Astra - L Reg ... the red faded on that as well ...
'but they usually dont even do thier own work they have assistants doing it for them while they are out partying'
... this made me LOL ... I don't think PE uses assistants ...
... I used to have a red Vauxhall Astra - L Reg ... the red faded on that as well ...
'but they usually dont even do thier own work they have assistants doing it for them while they are out partying'
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Wilson
Junior Member
Posts โข 1,184
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November 2014
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Fading Canvas Issue, by Wilson on Sept 10, 2015 6:17:15 GMT 1, ... this made me LOL ... I don't think PE uses assistants ... ... I used to have a red Vauxhall Astra - L Reg ... the red faded on that as well ... 'but they usually dont even do thier own work they have assistants doing it for them while they are out partying'
I had a Astra Turbo in red. That faded to pink and was the source of much fun to friends.
Should I have sent that to Pure Evil?
... this made me LOL ... I don't think PE uses assistants ... ... I used to have a red Vauxhall Astra - L Reg ... the red faded on that as well ... 'but they usually dont even do thier own work they have assistants doing it for them while they are out partying' I had a Astra Turbo in red. That faded to pink and was the source of much fun to friends. Should I have sent that to Pure Evil? |
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Wilson
Junior Member
Posts โข 1,184
Likes โข 1,213
November 2014
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Fading Canvas Issue, by Wilson on Sept 10, 2015 14:01:00 GMT 1, On cars it's not the paint that fades, it's the lacquer that goes milky. A swirl polish should sort it. There you go OP. Don't bother sending your canvas to PE, give it a swirl polish instead.
On cars it's not the paint that fades, it's the lacquer that goes milky. A swirl polish should sort it. There you go OP. Don't bother sending your canvas to PE, give it a swirl polish instead.
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wildabeast
New Member
Posts โข 28
Likes โข 29
January 2015
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Fading Canvas Issue, by wildabeast on Sept 17, 2015 16:58:26 GMT 1, Want to post the conclusion of the fading canvas issue.
Mr.Evil was just fantastic. From the moment he received the canvas he regularly kept me posted on progress. He fixed the issue within a couple days and took care of the shipping.
I received the returned art in perfect condition and with a cool little surprise (blobs).
His level of professionalism was beyond any of my wildest expectations. Just a cool human being!
Want to post the conclusion of the fading canvas issue.
Mr.Evil was just fantastic. From the moment he received the canvas he regularly kept me posted on progress. He fixed the issue within a couple days and took care of the shipping.
I received the returned art in perfect condition and with a cool little surprise (blobs).
His level of professionalism was beyond any of my wildest expectations. Just a cool human being!
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WOOF
Junior Member
Posts โข 4,463
Likes โข 4,760
March 2014
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Fading Canvas Issue, by WOOF on Sept 17, 2015 17:06:18 GMT 1, Want to post the conclusion of the fading canvas issue. Mr.Evil was just fantastic. From the moment he received the canvas he regularly kept me posted on progress. He fixed the issue within a couple days and took care of the shipping. I received the returned art in perfect condition and with a cool little surprise (blobs). His level of professionalism was beyond any of my wildest expectations. Just a cool human being!
Very happy to hear it worked out. Didn't expect anything less from Pure Evil
Want to post the conclusion of the fading canvas issue. Mr.Evil was just fantastic. From the moment he received the canvas he regularly kept me posted on progress. He fixed the issue within a couple days and took care of the shipping. I received the returned art in perfect condition and with a cool little surprise (blobs). His level of professionalism was beyond any of my wildest expectations. Just a cool human being! Very happy to hear it worked out. Didn't expect anything less from Pure Evil |
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