Deleted
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January 1970
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Shop Airlines Europe B.V. , by Deleted on Jan 30, 2016 12:01:42 GMT 1, I sold a canvas on a well know auction site a couple of days ago and the winning bidder was Shop Airlines Europe.
I've done a bit of digging and they appear to be a middle man / shipping agent (Yamato Shipping) for Japanese clients who get better shipping rates through using this company.
Have any forum members had any dealings with them? I am very dubious about sending a canvas to them (over £500 in value).
My postal insurance would only cover sending to their base in Middlesex. The worry is the canvas is damaged during the journey to Japan. I am certain this shipping company would then try to claim a refund further down the line if the canvas was damaged and I would be scuppered.
Maybe I'm being paranoid but it all seems a bit dodgy. Any thoughts or previous experience would be appreciated.
I sold a canvas on a well know auction site a couple of days ago and the winning bidder was Shop Airlines Europe.
I've done a bit of digging and they appear to be a middle man / shipping agent (Yamato Shipping) for Japanese clients who get better shipping rates through using this company.
Have any forum members had any dealings with them? I am very dubious about sending a canvas to them (over £500 in value).
My postal insurance would only cover sending to their base in Middlesex. The worry is the canvas is damaged during the journey to Japan. I am certain this shipping company would then try to claim a refund further down the line if the canvas was damaged and I would be scuppered.
Maybe I'm being paranoid but it all seems a bit dodgy. Any thoughts or previous experience would be appreciated.
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Dr Plip
Junior Member
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August 2011
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Shop Airlines Europe B.V. , by Dr Plip on Jan 30, 2016 12:06:26 GMT 1, Hi @snowy. I've dealt with them before, but never for really high value items. As far as I'm aware (and I stand to be corrected), your obligation is to deliver the item safely to the address of the buyer listed on either paypal or ebay. You're not responsible for what happens on its second leg of the journey. If the eventual recipient is unhappy with the condition or if it arrives damaged, their issue should be with the "middle men", as they will have checked it and repacked. Kind of like eBay's global shipping programme.
I could be wrong, but that's my experience and understanding of the situation.
Hi @snowy. I've dealt with them before, but never for really high value items. As far as I'm aware (and I stand to be corrected), your obligation is to deliver the item safely to the address of the buyer listed on either paypal or ebay. You're not responsible for what happens on its second leg of the journey. If the eventual recipient is unhappy with the condition or if it arrives damaged, their issue should be with the "middle men", as they will have checked it and repacked. Kind of like eBay's global shipping programme.
I could be wrong, but that's my experience and understanding of the situation. |
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Nick
Junior Member
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January 2014
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Shop Airlines Europe B.V. , by Nick on Jan 30, 2016 12:09:41 GMT 1, If their base in middlesex is the listed paypal address that is all you need to worry about. Your part in any transaction is finished once you deliver to that address.
Cool to know that there are K collectors in Japan.
edit: seems plip beat me to it!
If their base in middlesex is the listed paypal address that is all you need to worry about. Your part in any transaction is finished once you deliver to that address.
Cool to know that there are K collectors in Japan.
edit: seems plip beat me to it!
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Deleted
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January 1970
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Shop Airlines Europe B.V. , by Deleted on Jan 30, 2016 12:14:08 GMT 1, Thanks Dr Plip.
I am maybe get myself worked up for nothing but if the scenario arose where the Japanese client received a damaged item and then claimed a refund from the shipping company the shipping company could then, in theory, file a claim for a damaged item through ebay and there would be every possibility that their claim would be upheld.
Thanks Dr Plip. I am maybe get myself worked up for nothing but if the scenario arose where the Japanese client received a damaged item and then claimed a refund from the shipping company the shipping company could then, in theory, file a claim for a damaged item through ebay and there would be every possibility that their claim would be upheld. |
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Dr Plip
Junior Member
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August 2011
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Shop Airlines Europe B.V. , by Dr Plip on Jan 30, 2016 12:21:47 GMT 1, I can't speak for paypal, and they've a long history of making daft decisions where they blindly side with a buyer. But if you get it all tracked and signed for, if the eventual buyer in Japan complains, possibly weeks after the Middlesex address signs for it as A-OK, I'd hope that you would be fine. It's a bit like me selling a painting to dan, dan receives it with no complaints, then sells it to chris, but if chris isn't happy with how it arrives, then that's not my responsibility.
I haven't had any problems with this system, but I've never sold a painting through it.
I can't speak for paypal, and they've a long history of making daft decisions where they blindly side with a buyer. But if you get it all tracked and signed for, if the eventual buyer in Japan complains, possibly weeks after the Middlesex address signs for it as A-OK, I'd hope that you would be fine. It's a bit like me selling a painting to dan, dan receives it with no complaints, then sells it to chris, but if chris isn't happy with how it arrives, then that's not my responsibility.
I haven't had any problems with this system, but I've never sold a painting through it. |
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tab1
Full Member
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September 2011
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Shop Airlines Europe B.V. , by tab1 on Jan 30, 2016 17:33:46 GMT 1, I can't speak for paypal, and they've a long history of making daft decisions where they blindly side with a buyer. But if you get it all tracked and signed for, if the eventual buyer in Japan complains, possibly weeks after the Middlesex address signs for it as A-OK, I'd hope that you would be fine. It's a bit like me selling a painting to dan, dan receives it with no complaints, then sells it to chris, but if chris isn't happy with how it arrives, then that's not my responsibility.
I haven't had any problems with this system, but I've never sold a painting through it.
2 days if express shipping from uk to Japan.
If a claim were to counter , your contract is tied into the buyers PayPal postage address only , just keep all correspondence and forward if any claim on damage post after uk bound were to happen ..
Personally too many scams happening with PayPal now
I can't speak for paypal, and they've a long history of making daft decisions where they blindly side with a buyer. But if you get it all tracked and signed for, if the eventual buyer in Japan complains, possibly weeks after the Middlesex address signs for it as A-OK, I'd hope that you would be fine. It's a bit like me selling a painting to dan, dan receives it with no complaints, then sells it to chris, but if chris isn't happy with how it arrives, then that's not my responsibility.
I haven't had any problems with this system, but I've never sold a painting through it. 2 days if express shipping from uk to Japan. If a claim were to counter , your contract is tied into the buyers PayPal postage address only , just keep all correspondence and forward if any claim on damage post after uk bound were to happen .. Personally too many scams happening with PayPal now |
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jasper123
New Member
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May 2016
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Shop Airlines Europe B.V. , by jasper123 on May 21, 2016 19:19:05 GMT 1, hi
Shop Airlines Europe B.V.
i just had them buy auction E B a y item which was on buy now or best offer and they bid the full price by pay-pal but after doing some research online I will not send it have cancelled the e B a y transaction ,
as they have a lot of negative posts , also in pay pal page it was showing as ineligible for sellers protection as if there is any, also sellers complaint about charge backs for doing charge backs on pay-pal as it was a 3k item I will not risk it as compared to a few pounds
and thanks for putting your posting as it made me aware , as well as looking various sites on line
hi Shop Airlines Europe B.V. i just had them buy auction E B a y item which was on buy now or best offer and they bid the full price by pay-pal but after doing some research online I will not send it have cancelled the e B a y transaction , as they have a lot of negative posts , also in pay pal page it was showing as ineligible for sellers protection as if there is any, also sellers complaint about charge backs for doing charge backs on pay-pal as it was a 3k item I will not risk it as compared to a few pounds and thanks for putting your posting as it made me aware , as well as looking various sites on line |
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Deleted
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January 1970
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Shop Airlines Europe B.V. , by Deleted on May 22, 2016 0:46:03 GMT 1, Art is not insured if you send from the uk to Japan using Royal mail. I know that 
Art is not insured if you send from the uk to Japan using Royal mail. I know that |
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