|
|
Bad Buying Experience from (Name removed)o, by rogerwu99 on Dec 10, 2020 18:17:27 GMT 1, Happy Holidays all, as we all want to wish 2020 away, I also wanted to wish this horrible experience away to start 2021 afresh. Here’s a heads up here on an experience I had with (Name removed)o or mhr
This summer I enquired about a few of his pieces and I expressed interest in two of them. Of course I asked for a discount. He moved a bit from 6500 to 6000. I used Transferwise to send the money to him. I asked him for insurance and to make sure the package was secure. He said that to get insurance via UPS would incur duty and that he has done this so many times without anything ever happening. I didn’t have time to purchase insurance through a third party because i didn’t have details of the shipment. Despite this, there was great communication throughout with tons of pictures of every step along the way. The package arrives the next day and the piece is broken. I call him up via video chat and show him the broken piece. He tells me that I have to file a claim with UPS, which I do. UPS tells me that they will contact the shipper based on the information at hand. 6 weeks pass and I reach out to him. He casually brushes it off as “they said it was your fault for not opening the package in front of the driver.” (I live in a high rise in New York City where that is just not what you do.) No insurance, total loss.
So I said, let’s come to a compromise. We will go 50/50 on the piece. He says what if I give you a discount on another piece. OK, I say, I’m open to that. Great, he says, I will find an art shipper and will revert. A month goes by and because there is a pandemic I realize that I might not stay in the city. I let him know this and he freaks out, accusing me of breaking the piece purposefully because why else would I ask for insurance. He says that I owe him for transporting the piece to Paris (I’m confused as to why?) to get shipping quotes. I try to calm him down, and say, just communicate with me. You were great before but now you have my money so if something takes a long time just tell me. (Also when I told him that reputations take a lifetime to build and seconds to destroy, he said he didn’t care because he doesn’t do anything in art, so go ahead, tell everyone!)
Months go by and finally we say let’s do the deal. I say OK, let’s use Escrow.com and I will pay 100% of the fees. This is where he loses it again and says that these services (PayPal was also mentioned) protect the buyer. He said the piece is fully insured so why would I care? He said if I insist on using Escrow.com the deal is off. And so like that I’m out 6400. (He’s gone cold silent for 2.5 weeks now)
In the end, I have learned my lesson. I should have known when I Googled “(Name removed)o” the only things that come up is that he is opening a sneaker store somewhere outside of Paris (Seichamps) and that he is into cougars (older women). That’s it. Should have been a red flag. Anyway I am not going to get that money back, it sucks and as someone said, when i look at that art (which is broken anyway) this entire nasty transaction will be in the back of my mind.
Hope 2021 is not like 2020….
(And I am sure some of you have had good experiences with him, but i've always learned true colors emerge when things go south)
Happy Holidays all, as we all want to wish 2020 away, I also wanted to wish this horrible experience away to start 2021 afresh. Here’s a heads up here on an experience I had with (Name removed)o or mhr This summer I enquired about a few of his pieces and I expressed interest in two of them. Of course I asked for a discount. He moved a bit from 6500 to 6000. I used Transferwise to send the money to him. I asked him for insurance and to make sure the package was secure. He said that to get insurance via UPS would incur duty and that he has done this so many times without anything ever happening. I didn’t have time to purchase insurance through a third party because i didn’t have details of the shipment. Despite this, there was great communication throughout with tons of pictures of every step along the way. The package arrives the next day and the piece is broken. I call him up via video chat and show him the broken piece. He tells me that I have to file a claim with UPS, which I do. UPS tells me that they will contact the shipper based on the information at hand. 6 weeks pass and I reach out to him. He casually brushes it off as “they said it was your fault for not opening the package in front of the driver.” (I live in a high rise in New York City where that is just not what you do.) No insurance, total loss. So I said, let’s come to a compromise. We will go 50/50 on the piece. He says what if I give you a discount on another piece. OK, I say, I’m open to that. Great, he says, I will find an art shipper and will revert. A month goes by and because there is a pandemic I realize that I might not stay in the city. I let him know this and he freaks out, accusing me of breaking the piece purposefully because why else would I ask for insurance. He says that I owe him for transporting the piece to Paris (I’m confused as to why?) to get shipping quotes. I try to calm him down, and say, just communicate with me. You were great before but now you have my money so if something takes a long time just tell me. (Also when I told him that reputations take a lifetime to build and seconds to destroy, he said he didn’t care because he doesn’t do anything in art, so go ahead, tell everyone!) Months go by and finally we say let’s do the deal. I say OK, let’s use Escrow.com and I will pay 100% of the fees. This is where he loses it again and says that these services (PayPal was also mentioned) protect the buyer. He said the piece is fully insured so why would I care? He said if I insist on using Escrow.com the deal is off. And so like that I’m out 6400. (He’s gone cold silent for 2.5 weeks now) In the end, I have learned my lesson. I should have known when I Googled “(Name removed)o” the only things that come up is that he is opening a sneaker store somewhere outside of Paris (Seichamps) and that he is into cougars (older women). That’s it. Should have been a red flag. Anyway I am not going to get that money back, it sucks and as someone said, when i look at that art (which is broken anyway) this entire nasty transaction will be in the back of my mind. Hope 2021 is not like 2020…. (And I am sure some of you have had good experiences with him, but i've always learned true colors emerge when things go south) |
|
hellfo
Junior Member
🗨️ 1,033
👍🏻 908
December 2017
|
Bad Buying Experience from (Name removed)o, by hellfo on Dec 10, 2020 18:29:58 GMT 1, Thank you for sharing.
Thank you for sharing.
|
|
|
|
Bad Buying Experience from (Name removed)o, by Charlie Bronson on Dec 10, 2020 18:38:46 GMT 1, That really sucks. I appreciate you sharing your experience. Fair warning to anyone thinking of adding his work to their collection. I hope somehow you’re able to recoup your losses.
That really sucks. I appreciate you sharing your experience. Fair warning to anyone thinking of adding his work to their collection. I hope somehow you’re able to recoup your losses.
|
|
gd79
Junior Member
🗨️ 1,132
👍🏻 1,221
September 2015
|
Bad Buying Experience from (Name removed)o, by gd79 on Dec 10, 2020 21:09:56 GMT 1, What was the piece out of interest, and how bad/ what kind of breakage
It sounds like you have been very understanding and patient. It's a fair chunk of cash to send up front with no recourse, and your trust in him should have been repaid.
What was the piece out of interest, and how bad/ what kind of breakage
It sounds like you have been very understanding and patient. It's a fair chunk of cash to send up front with no recourse, and your trust in him should have been repaid.
|
|
mhr
New Member
🗨️ 74
👍🏻 75
July 2016
|
Bad Buying Experience from (Name removed)o, by mhr on Dec 10, 2020 22:34:56 GMT 1, Happy Holidays all, as we all want to wish 2020 away, I also wanted to wish this horrible experience away to start 2021 afresh. Here’s a heads up here on an experience I had with (Name removed)o or mhr This summer I enquired about a few of his pieces and I expressed interest in two of them. Of course I asked for a discount. He moved a bit from 6500 to 6000. I used Transferwise to send the money to him. I asked him for insurance and to make sure the package was secure. He said that to get insurance via UPS would incur duty and that he has done this so many times without anything ever happening. I didn’t have time to purchase insurance through a third party because i didn’t have details of the shipment. Despite this, there was great communication throughout with tons of pictures of every step along the way. The package arrives the next day and the piece is broken. I call him up via video chat and show him the broken piece. He tells me that I have to file a claim with UPS, which I do. UPS tells me that they will contact the shipper based on the information at hand. 6 weeks pass and I reach out to him. He casually brushes it off as “they said it was your fault for not opening the package in front of the driver.” (I live in a high rise in New York City where that is just not what you do.) No insurance, total loss. So I said, let’s come to a compromise. We will go 50/50 on the piece. He says what if I give you a discount on another piece. OK, I say, I’m open to that. Great, he says, I will find an art shipper and will revert. A month goes by and because there is a pandemic I realize that I might not stay in the city. I let him know this and he freaks out, accusing me of breaking the piece purposefully because why else would I ask for insurance. He says that I owe him for transporting the piece to Paris (I’m confused as to why?) to get shipping quotes. I try to calm him down, and say, just communicate with me. You were great before but now you have my money so if something takes a long time just tell me. (Also when I told him that reputations take a lifetime to build and seconds to destroy, he said he didn’t care because he doesn’t do anything in art, so go ahead, tell everyone!) Months go by and finally we say let’s do the deal. I say OK, let’s use Escrow.com and I will pay 100% of the fees. This is where he loses it again and says that these services (PayPal was also mentioned) protect the buyer. He said the piece is fully insured so why would I care? He said if I insist on using Escrow.com the deal is off. And so like that I’m out 6400. (He’s gone cold silent for 2.5 weeks now) In the end, I have learned my lesson. I should have known when I Googled “(Name removed)o” the only things that come up is that he is opening a sneaker store somewhere outside of Paris (Seichamps) and that he is into cougars (older women). That’s it. Should have been a red flag. Anyway I am not going to get that money back, it sucks and as someone said, when i look at that art (which is broken anyway) this entire nasty transaction will be in the back of my mind. Hope 2021 is not like 2020…. (And I am sure some of you have had good experiences with him, but i've always learned true colors emerge when things go south)
Mr Roger WU,
To be honest, I really don’t appreciate your behaviour and your threats.
We agreed for a global deal with 2 sculptures, I have reduced the price for the first one cause you should buy the second one.
You received the package in perfect condition , no blows on the package, corners in perfect condition
You told me that the sculpture arrive broken, we can imagine a lot of scenarios :
1) Maybe it arrived broken but it’s quite strange because package was in perfect condition, AND you are not able to find all elements of the sculpture, ceramic can’t be desintegrated it’s not plaster. All the sculpture was inside a wooden box so it’s quite easy to take a look.
2) Maybe you already have a sculpture broken and you tried to rip off me .
3) Etc . . .
You can take all insurances of the world, if you don’t open the package at the moment of the delivery, you can’t ask any refund and I think you know it. It’s for this reason that actually I don’t receive refund of the insurance because you open after the delivery.
Maybe you received them in perfect condition and the sculpture is fallen in your apartment, nobody knows except you. . .
You have insisted several times for an insurance, it’s quite suspicious for me as I have never had problems during the shipping for many shipments and you know that classic companies won’t insure art items.
You told me that you have had problems in the past but you didn’t opened with the delivery man ??
To be honest I was waiting your behaviour for the rest of the deal to make me an idea about really happened with the first shipment.
You offered me a half refund for the first deal, I have accepted your offer and I asked you if I can keep it as an advance for the second one, you have ACCEPTED the principle so it suppose we finalize the deal.
It’s a quite good gesture (3000€ discount) from me as I have no proof it’s my sculpture you sent me pictures and I have received no refund from the insurance.
And now you find pretexts for don’t respect your word and stopping the deal, I will move of my apartment, understand the situation 🤔, it takes too long for having the quotes 🤔, for sure your pretexts don’t seems to be serious.
At the final, you want a PayPal payment or an escrow payment, both systems protects buyers and how can I trust a man who threat me by emails. . .
Happy Holidays all, as we all want to wish 2020 away, I also wanted to wish this horrible experience away to start 2021 afresh. Here’s a heads up here on an experience I had with (Name removed)o or mhr This summer I enquired about a few of his pieces and I expressed interest in two of them. Of course I asked for a discount. He moved a bit from 6500 to 6000. I used Transferwise to send the money to him. I asked him for insurance and to make sure the package was secure. He said that to get insurance via UPS would incur duty and that he has done this so many times without anything ever happening. I didn’t have time to purchase insurance through a third party because i didn’t have details of the shipment. Despite this, there was great communication throughout with tons of pictures of every step along the way. The package arrives the next day and the piece is broken. I call him up via video chat and show him the broken piece. He tells me that I have to file a claim with UPS, which I do. UPS tells me that they will contact the shipper based on the information at hand. 6 weeks pass and I reach out to him. He casually brushes it off as “they said it was your fault for not opening the package in front of the driver.” (I live in a high rise in New York City where that is just not what you do.) No insurance, total loss. So I said, let’s come to a compromise. We will go 50/50 on the piece. He says what if I give you a discount on another piece. OK, I say, I’m open to that. Great, he says, I will find an art shipper and will revert. A month goes by and because there is a pandemic I realize that I might not stay in the city. I let him know this and he freaks out, accusing me of breaking the piece purposefully because why else would I ask for insurance. He says that I owe him for transporting the piece to Paris (I’m confused as to why?) to get shipping quotes. I try to calm him down, and say, just communicate with me. You were great before but now you have my money so if something takes a long time just tell me. (Also when I told him that reputations take a lifetime to build and seconds to destroy, he said he didn’t care because he doesn’t do anything in art, so go ahead, tell everyone!) Months go by and finally we say let’s do the deal. I say OK, let’s use Escrow.com and I will pay 100% of the fees. This is where he loses it again and says that these services (PayPal was also mentioned) protect the buyer. He said the piece is fully insured so why would I care? He said if I insist on using Escrow.com the deal is off. And so like that I’m out 6400. (He’s gone cold silent for 2.5 weeks now) In the end, I have learned my lesson. I should have known when I Googled “(Name removed)o” the only things that come up is that he is opening a sneaker store somewhere outside of Paris (Seichamps) and that he is into cougars (older women). That’s it. Should have been a red flag. Anyway I am not going to get that money back, it sucks and as someone said, when i look at that art (which is broken anyway) this entire nasty transaction will be in the back of my mind. Hope 2021 is not like 2020…. (And I am sure some of you have had good experiences with him, but i've always learned true colors emerge when things go south) Mr Roger WU, To be honest, I really don’t appreciate your behaviour and your threats. We agreed for a global deal with 2 sculptures, I have reduced the price for the first one cause you should buy the second one. You received the package in perfect condition , no blows on the package, corners in perfect condition You told me that the sculpture arrive broken, we can imagine a lot of scenarios : 1) Maybe it arrived broken but it’s quite strange because package was in perfect condition, AND you are not able to find all elements of the sculpture, ceramic can’t be desintegrated it’s not plaster. All the sculpture was inside a wooden box so it’s quite easy to take a look. 2) Maybe you already have a sculpture broken and you tried to rip off me . 3) Etc . . . You can take all insurances of the world, if you don’t open the package at the moment of the delivery, you can’t ask any refund and I think you know it. It’s for this reason that actually I don’t receive refund of the insurance because you open after the delivery. Maybe you received them in perfect condition and the sculpture is fallen in your apartment, nobody knows except you. . . You have insisted several times for an insurance, it’s quite suspicious for me as I have never had problems during the shipping for many shipments and you know that classic companies won’t insure art items. You told me that you have had problems in the past but you didn’t opened with the delivery man ?? To be honest I was waiting your behaviour for the rest of the deal to make me an idea about really happened with the first shipment. You offered me a half refund for the first deal, I have accepted your offer and I asked you if I can keep it as an advance for the second one, you have ACCEPTED the principle so it suppose we finalize the deal. It’s a quite good gesture (3000€ discount) from me as I have no proof it’s my sculpture you sent me pictures and I have received no refund from the insurance. And now you find pretexts for don’t respect your word and stopping the deal, I will move of my apartment, understand the situation 🤔, it takes too long for having the quotes 🤔, for sure your pretexts don’t seems to be serious. At the final, you want a PayPal payment or an escrow payment, both systems protects buyers and how can I trust a man who threat me by emails. . . |
|
mhr
New Member
🗨️ 74
👍🏻 75
July 2016
|
Bad Buying Experience from (Name removed)o, by mhr on Dec 10, 2020 22:40:44 GMT 1, And the last email of Mr WU :
If you do not feel that you have to protect my interest, I am ok with walking away.
Wish you the best of luck. Stay well, stay healthy.
And the last email of Mr WU :
If you do not feel that you have to protect my interest, I am ok with walking away.
Wish you the best of luck. Stay well, stay healthy.
|
|
|
|
|
|
Bad Buying Experience from (Name removed)o, by rogerwu99 on Dec 10, 2020 22:52:36 GMT 1, I'm glad you can reply in a public forum but not via email. (And yes, thank you, I am completely transparent. No hiding behind weird names or initials. And I'm glad you are replying, this only helps your own SEO).
So far, the only thing that I've mentioned are facts, so I'm not sure what of my behavior you do not appreciate.
As for insurance, yes you may have shipped many things without insurance before but the whole point of
insurance is for the times that things break and things go downhill.
As for your logic:
"You can take all insurances of the world, if you don’t open the package at the moment of the delivery, you can’t ask any refund and I think you know it. It’s for this reason that actually I don’t receive refund of the insurance because you open after the delivery."
"It’s a quite good gesture (3000€ discount) from me as I have no proof it’s my sculpture you sent me pictures and I have received no refund from the insurance."
Did you take insurance out or did you not take insurance out?
"At the final, you want a PayPal payment or an escrow payment, both systems protects buyers and how can I trust a man who threat me by emails. . ."
Also curious what threats there are? The fact that I am trying leave NYC? (Hello, there is a global pandemic)
And why wouldn't you want your buyers to feel protected?
So at the end of the day, I paid you for a broken sculpture where the first thing you assume is that I am trying to rip you off. Well, good for you, you have my money!
Congratulations on being such a shrewd business person.
I hope you have a great life and sell a ton of sneakers and meet a ton of older women.
Maybe one day I will stop by the store and buy some shoes off of you. Who knows?
I'm glad you can reply in a public forum but not via email. (And yes, thank you, I am completely transparent. No hiding behind weird names or initials. And I'm glad you are replying, this only helps your own SEO).
So far, the only thing that I've mentioned are facts, so I'm not sure what of my behavior you do not appreciate.
As for insurance, yes you may have shipped many things without insurance before but the whole point of
insurance is for the times that things break and things go downhill.
As for your logic:
"You can take all insurances of the world, if you don’t open the package at the moment of the delivery, you can’t ask any refund and I think you know it. It’s for this reason that actually I don’t receive refund of the insurance because you open after the delivery."
"It’s a quite good gesture (3000€ discount) from me as I have no proof it’s my sculpture you sent me pictures and I have received no refund from the insurance."
Did you take insurance out or did you not take insurance out?
"At the final, you want a PayPal payment or an escrow payment, both systems protects buyers and how can I trust a man who threat me by emails. . ."
Also curious what threats there are? The fact that I am trying leave NYC? (Hello, there is a global pandemic)
And why wouldn't you want your buyers to feel protected?
So at the end of the day, I paid you for a broken sculpture where the first thing you assume is that I am trying to rip you off. Well, good for you, you have my money!
Congratulations on being such a shrewd business person.
I hope you have a great life and sell a ton of sneakers and meet a ton of older women.
Maybe one day I will stop by the store and buy some shoes off of you. Who knows?
|
|
|
|
Bad Buying Experience from (Name removed)o, by rogerwu99 on Dec 10, 2020 22:54:07 GMT 1, And the last email of Mr WU : If you do not feel that you have to protect my interest, I am ok with walking away. Wish you the best of luck. Stay well, stay healthy.
Thank you for sharing this!!
Happy Holidays to you Aymeric!
And the last email of Mr WU : If you do not feel that you have to protect my interest, I am ok with walking away. Wish you the best of luck. Stay well, stay healthy. Yes, I am OK with walking away. If you do not care about my interests (which is to obtain a piece of art that you are trying to transact with me) i definitely do not want to do business with you. Thank you for sharing this!! Happy Holidays to you Aymeric! |
|
mhr
New Member
🗨️ 74
👍🏻 75
July 2016
|
Bad Buying Experience from (Name removed)o, by mhr on Dec 10, 2020 23:00:47 GMT 1, I'm glad you can reply in a public forum but not via email. (And yes, thank you, I am completely transparent. No hiding behind weird names or initials. And I'm glad you are replying, this only helps your own SEO). So far, the only thing that I've mentioned are facts, so I'm not sure what of my behavior you do not appreciate. As for insurance, yes you may have shipped many things without insurance before but the whole point of insurance is for the times that things break and things go downhill. As for your logic: "You can take all insurances of the world, if you don’t open the package at the moment of the delivery, you can’t ask any refund and I think you know it. It’s for this reason that actually I don’t receive refund of the insurance because you open after the delivery." "It’s a quite good gesture (3000€ discount) from me as I have no proof it’s my sculpture you sent me pictures and I have received no refund from the insurance." Did you take insurance out or did you not take insurance out? "At the final, you want a PayPal payment or an escrow payment, both systems protects buyers and how can I trust a man who threat me by emails. . ." Also curious what threats there are? The fact that I am trying leave NYC? (Hello, there is a global pandemic) And why wouldn't you want your buyers to feel protected? So at the end of the day, I paid you for a broken sculpture where the first thing you assume is that I am trying to rip you off. Well, good for you, you have my money! Congratulations on being such a shrewd business person. I hope you have a great life and sell a ton of sneakers and meet a ton of older women. Maybe one day I will stop by the store and buy some shoes off of you. Who knows?
You can continue to dirty my name in public and invent stories about my life (cougar women lol ), you don’t seems to be really mature !
Oh yeah Mr Wu in 2020 big parts of ceramic sculpture (3-4 centimeters) you think that « parts have completely desintegrated into dust » during the shipping ! Just be serious, you try to rip me off and now you try to be the victim of the deal !
I'm glad you can reply in a public forum but not via email. (And yes, thank you, I am completely transparent. No hiding behind weird names or initials. And I'm glad you are replying, this only helps your own SEO). So far, the only thing that I've mentioned are facts, so I'm not sure what of my behavior you do not appreciate. As for insurance, yes you may have shipped many things without insurance before but the whole point of insurance is for the times that things break and things go downhill. As for your logic: "You can take all insurances of the world, if you don’t open the package at the moment of the delivery, you can’t ask any refund and I think you know it. It’s for this reason that actually I don’t receive refund of the insurance because you open after the delivery." "It’s a quite good gesture (3000€ discount) from me as I have no proof it’s my sculpture you sent me pictures and I have received no refund from the insurance." Did you take insurance out or did you not take insurance out? "At the final, you want a PayPal payment or an escrow payment, both systems protects buyers and how can I trust a man who threat me by emails. . ." Also curious what threats there are? The fact that I am trying leave NYC? (Hello, there is a global pandemic) And why wouldn't you want your buyers to feel protected? So at the end of the day, I paid you for a broken sculpture where the first thing you assume is that I am trying to rip you off. Well, good for you, you have my money! Congratulations on being such a shrewd business person. I hope you have a great life and sell a ton of sneakers and meet a ton of older women. Maybe one day I will stop by the store and buy some shoes off of you. Who knows? You can continue to dirty my name in public and invent stories about my life (cougar women lol ), you don’t seems to be really mature ! Oh yeah Mr Wu in 2020 big parts of ceramic sculpture (3-4 centimeters) you think that « parts have completely desintegrated into dust » during the shipping ! Just be serious, you try to rip me off and now you try to be the victim of the deal ! |
|
|
|
Bad Buying Experience from (Name removed)o, by startimeash on Dec 10, 2020 23:12:09 GMT 1,
|
|
mhr
New Member
🗨️ 74
👍🏻 75
July 2016
|
Bad Buying Experience from (Name removed)o, by mhr on Dec 10, 2020 23:19:10 GMT 1, 2 months ago Mr WU write :
« I would like to think we are honest people in a bad situation and that is why I am trying to find a solution ... you can work with me (communicate) and when it is all over, we can walk away from each other to disappear into this large world «
And because I have refused paypal payments or escrow payment, I am a thief ! I have found an art specialize companies to send the second sculpture to finalize the deal with Full insurance so why I will use PayPal who always protect buyers !
You have a stupid behaviour !
2 months ago Mr WU write :
« I would like to think we are honest people in a bad situation and that is why I am trying to find a solution ... you can work with me (communicate) and when it is all over, we can walk away from each other to disappear into this large world «
And because I have refused paypal payments or escrow payment, I am a thief ! I have found an art specialize companies to send the second sculpture to finalize the deal with Full insurance so why I will use PayPal who always protect buyers !
You have a stupid behaviour !
|
|
hellfo
Junior Member
🗨️ 1,033
👍🏻 908
December 2017
|
Bad Buying Experience from (Name removed)o, by hellfo on Dec 10, 2020 23:25:07 GMT 1, I'm glad you can reply in a public forum but not via email. (And yes, thank you, I am completely transparent. No hiding behind weird names or initials. And I'm glad you are replying, this only helps your own SEO). So far, the only thing that I've mentioned are facts, so I'm not sure what of my behavior you do not appreciate. As for insurance, yes you may have shipped many things without insurance before but the whole point of insurance is for the times that things break and things go downhill. As for your logic: "You can take all insurances of the world, if you don’t open the package at the moment of the delivery, you can’t ask any refund and I think you know it. It’s for this reason that actually I don’t receive refund of the insurance because you open after the delivery." "It’s a quite good gesture (3000€ discount) from me as I have no proof it’s my sculpture you sent me pictures and I have received no refund from the insurance." Did you take insurance out or did you not take insurance out? "At the final, you want a PayPal payment or an escrow payment, both systems protects buyers and how can I trust a man who threat me by emails. . ." Also curious what threats there are? The fact that I am trying leave NYC? (Hello, there is a global pandemic) And why wouldn't you want your buyers to feel protected? So at the end of the day, I paid you for a broken sculpture where the first thing you assume is that I am trying to rip you off. Well, good for you, you have my money! Congratulations on being such a shrewd business person. I hope you have a great life and sell a ton of sneakers and meet a ton of older women. Maybe one day I will stop by the store and buy some shoes off of you. Who knows? You can continue to dirty my name in public and invent stories about my life (cougar women lol ), you don’t seems to be really mature ! Oh yeah Mr Wu in 2020 big parts of ceramic sculpture (3-4 centimeters) you think that « parts have completely desintegrated into dust » during the shipping ! Just be serious, you try to rip me off and now you try to be the victim of the deal !
I don't understand. Are you saying that the broken sculpture was not recognizable? Or what?
I'm glad you can reply in a public forum but not via email. (And yes, thank you, I am completely transparent. No hiding behind weird names or initials. And I'm glad you are replying, this only helps your own SEO). So far, the only thing that I've mentioned are facts, so I'm not sure what of my behavior you do not appreciate. As for insurance, yes you may have shipped many things without insurance before but the whole point of insurance is for the times that things break and things go downhill. As for your logic: "You can take all insurances of the world, if you don’t open the package at the moment of the delivery, you can’t ask any refund and I think you know it. It’s for this reason that actually I don’t receive refund of the insurance because you open after the delivery." "It’s a quite good gesture (3000€ discount) from me as I have no proof it’s my sculpture you sent me pictures and I have received no refund from the insurance." Did you take insurance out or did you not take insurance out? "At the final, you want a PayPal payment or an escrow payment, both systems protects buyers and how can I trust a man who threat me by emails. . ." Also curious what threats there are? The fact that I am trying leave NYC? (Hello, there is a global pandemic) And why wouldn't you want your buyers to feel protected? So at the end of the day, I paid you for a broken sculpture where the first thing you assume is that I am trying to rip you off. Well, good for you, you have my money! Congratulations on being such a shrewd business person. I hope you have a great life and sell a ton of sneakers and meet a ton of older women. Maybe one day I will stop by the store and buy some shoes off of you. Who knows? You can continue to dirty my name in public and invent stories about my life (cougar women lol ), you don’t seems to be really mature ! Oh yeah Mr Wu in 2020 big parts of ceramic sculpture (3-4 centimeters) you think that « parts have completely desintegrated into dust » during the shipping ! Just be serious, you try to rip me off and now you try to be the victim of the deal ! I don't understand. Are you saying that the broken sculpture was not recognizable? Or what? |
|
|
|
Bad Buying Experience from (Name removed)o, by Charlie Bronson on Dec 10, 2020 23:28:16 GMT 1,
|
|
floubi
Junior Member
🗨️ 1,509
👍🏻 795
June 2011
|
Bad Buying Experience from (Name removed)o, by floubi on Dec 10, 2020 23:49:25 GMT 1, Just FYI, I used Flight Logistics to send artworks and they offered me a third party insurance. I asked them what to do if the buyer cannot open and check the package (usually the delivery person doesn’t want to wait) and they answered me that it would be better to accept the pieces but must note that it is unchecked on delivery and if any damage to the outer packing is noted.
They said this way, the insurance would work in case of damaging
Just FYI, I used Flight Logistics to send artworks and they offered me a third party insurance. I asked them what to do if the buyer cannot open and check the package (usually the delivery person doesn’t want to wait) and they answered me that it would be better to accept the pieces but must note that it is unchecked on delivery and if any damage to the outer packing is noted.
They said this way, the insurance would work in case of damaging
|
|
|
|
|
|
Bad Buying Experience from (Name removed)o, by rogerwu99 on Dec 10, 2020 23:49:35 GMT 1, 2 months ago Mr WU write : « I would like to think we are honest people in a bad situation and that is why I am trying to find a solution ... you can work with me (communicate) and when it is all over, we can walk away from each other to disappear into this large world « And because I have refused paypal payments or escrow payment, I am a thief ! I have found an art specialize companies to send the second sculpture to finalize the deal with Full insurance so why I will use PayPal who always protect buyers ! You have a stupid behaviour !
I appreciate your comments on my behavior and maturity, thank you.
I never called you a thief. I said that you have my money that I sent to you. (But I love how I am "ripping you off").
I've entrusted you with my money the first time, and didn't get what I paid for. You don't care about buyer's interests (your words). Therefore, I've offered a suggestion to use a protective service and pay 100% of the fees. I am now stupid. Please connect the dots.
Thank you!
Happy Holidays Aymeric!
2 months ago Mr WU write : « I would like to think we are honest people in a bad situation and that is why I am trying to find a solution ... you can work with me (communicate) and when it is all over, we can walk away from each other to disappear into this large world « And because I have refused paypal payments or escrow payment, I am a thief ! I have found an art specialize companies to send the second sculpture to finalize the deal with Full insurance so why I will use PayPal who always protect buyers ! You have a stupid behaviour ! I'm glad we are finally communicating! I appreciate your comments on my behavior and maturity, thank you. I never called you a thief. I said that you have my money that I sent to you. (But I love how I am "ripping you off"). I've entrusted you with my money the first time, and didn't get what I paid for. You don't care about buyer's interests (your words). Therefore, I've offered a suggestion to use a protective service and pay 100% of the fees. I am now stupid. Please connect the dots. Thank you! Happy Holidays Aymeric! |
|
bonesy
Junior Member
🗨️ 1,387
👍🏻 264
July 2006
|
Bad Buying Experience from (Name removed)o, by bonesy on Dec 11, 2020 0:17:35 GMT 1, I won't ship without full insurance nor will I have something shipped to me without being fully insured. If you want to have something shipped to you which is not fully insured because you do not want to declare the full value then that is the risk you take.
If you insured fully and declared full value as you are supposed to then this thread wouldn't exist right? Taxes suck but if you play games to save a few bucks then that is the risk all parties take right?
I won't ship without full insurance nor will I have something shipped to me without being fully insured. If you want to have something shipped to you which is not fully insured because you do not want to declare the full value then that is the risk you take.
If you insured fully and declared full value as you are supposed to then this thread wouldn't exist right? Taxes suck but if you play games to save a few bucks then that is the risk all parties take right?
|
|
|
|
Bad Buying Experience from (Name removed)o, by JL Broooks on Dec 11, 2020 0:36:38 GMT 1, Don’t know why I even indulge in this - I guess what the seller is saying, is that he hasn’t received pictures from the buyer of the piece that is broken off of the sculpture, and hence he believes that the buyer is hustling him (kind of like no body no murder..).
This said - sorry to both buyer and seller if the above is misrepresenting the situation. I guess you don’t need any extra confusion in the mix right now.
Don’t know why I even indulge in this - I guess what the seller is saying, is that he hasn’t received pictures from the buyer of the piece that is broken off of the sculpture, and hence he believes that the buyer is hustling him (kind of like no body no murder..).
This said - sorry to both buyer and seller if the above is misrepresenting the situation. I guess you don’t need any extra confusion in the mix right now.
|
|
|
|
Bad Buying Experience from (Name removed)o, by rogerwu99 on Dec 11, 2020 0:50:14 GMT 1, bonesy --- asked for full insurance and okay to pay duties. (All auction houses force this. I bought a piece from SBI last winter and it came damaged, the piece was in my lobby for a few days (during holidays) and their insurance took care of it). (FWIW, insurance and duties are relatively inexpensive depending on what you are buying, never had to pay more than $200 USD duty)
@jlbrooks --- nope he got the pictures and video. The sharded pieces do not make the whole is what he is saying. I am simply looking in the box and putting together what I have.
I appreciate you all taking interest in this. It took me a while to post this but in the end, clearly seller cannot empathize with me even though I tried my best to be fair to him.
Wasn't to determine wrong or right (regardless, I'm the one with busted art, out cash, and told I'm a liar and a cheat) but a story that I hope we can all learn from.
bonesy --- asked for full insurance and okay to pay duties. (All auction houses force this. I bought a piece from SBI last winter and it came damaged, the piece was in my lobby for a few days (during holidays) and their insurance took care of it). (FWIW, insurance and duties are relatively inexpensive depending on what you are buying, never had to pay more than $200 USD duty) @jlbrooks --- nope he got the pictures and video. The sharded pieces do not make the whole is what he is saying. I am simply looking in the box and putting together what I have. I appreciate you all taking interest in this. It took me a while to post this but in the end, clearly seller cannot empathize with me even though I tried my best to be fair to him. Wasn't to determine wrong or right (regardless, I'm the one with busted art, out cash, and told I'm a liar and a cheat) but a story that I hope we can all learn from.
|
|
JW
New Member
🗨️ 930
👍🏻 1,402
February 2011
|
Bad Buying Experience from (Name removed)o, by JW on Dec 11, 2020 0:52:29 GMT 1, I won't ship without full insurance nor will I have something shipped to me without being fully insured. If you want to have something shipped to you which is not fully insured because you do not want to declare the full value then that is the risk you take. If you insured fully and declared full value as you are supposed to then this thread wouldn't exist right? Taxes suck but if you play games to save a few bucks then that is the risk all parties take right?
Agreed. I'd add that you MUST get proof of sending when you're the seller.
My complacency bit me in the arse recently when I paid for Royal Mail 1pm Guaranteed online, but dropped it off at my local MBE store (they take parcels for collection but apparently don't sign the proof of sending slip).
Big mistake. The buyer never received it and my tracking still says "The sender has let us know this item will be with us soon". I can't claim on the insurance without the signed slip. MBE claims Royal Mail picked it up same day.
So I've had to refund the buyer and I'm out of pocket for a chunk.
Thieving bastards. I'm never using either of them again. UPS pick-up for me going forward.
I won't ship without full insurance nor will I have something shipped to me without being fully insured. If you want to have something shipped to you which is not fully insured because you do not want to declare the full value then that is the risk you take. If you insured fully and declared full value as you are supposed to then this thread wouldn't exist right? Taxes suck but if you play games to save a few bucks then that is the risk all parties take right? Agreed. I'd add that you MUST get proof of sending when you're the seller. My complacency bit me in the arse recently when I paid for Royal Mail 1pm Guaranteed online, but dropped it off at my local MBE store (they take parcels for collection but apparently don't sign the proof of sending slip). Big mistake. The buyer never received it and my tracking still says "The sender has let us know this item will be with us soon". I can't claim on the insurance without the signed slip. MBE claims Royal Mail picked it up same day. So I've had to refund the buyer and I'm out of pocket for a chunk. Thieving bastards. I'm never using either of them again. UPS pick-up for me going forward. |
|
|
|
Bad Buying Experience from (Name removed)o, by Terry Fuckwitt on Dec 11, 2020 1:07:56 GMT 1, I won't ship without full insurance nor will I have something shipped to me without being fully insured. If you want to have something shipped to you which is not fully insured because you do not want to declare the full value then that is the risk you take. If you insured fully and declared full value as you are supposed to then this thread wouldn't exist right? Taxes suck but if you play games to save a few bucks then that is the risk all parties take right? Agreed. I'd add that you MUST get proof of sending when you're the seller. My complacency bit me in the arse recently when I paid for Royal Mail 1pm Guaranteed online, but dropped it off at my local MBE store (they take parcels for collection but apparently don't sign the proof of sending slip). Big mistake. The buyer never received it and my tracking still says "The sender has let us know this item will be with us soon". I can't claim on the insurance without the signed slip. MBE claims Royal Mail picked it up same day. So I've had to refund the buyer and I'm out of pocket for a chunk. Thieving bastards. I'm never using either of them again. UPS pick-up for me going forward.
Don't give up checking the tracking though. I received a parcel the other day(not high value) that I had refunded 3 months ago as it never turned up. Post date stamp on parcel was September when it was originally sent.
I won't ship without full insurance nor will I have something shipped to me without being fully insured. If you want to have something shipped to you which is not fully insured because you do not want to declare the full value then that is the risk you take. If you insured fully and declared full value as you are supposed to then this thread wouldn't exist right? Taxes suck but if you play games to save a few bucks then that is the risk all parties take right? Agreed. I'd add that you MUST get proof of sending when you're the seller. My complacency bit me in the arse recently when I paid for Royal Mail 1pm Guaranteed online, but dropped it off at my local MBE store (they take parcels for collection but apparently don't sign the proof of sending slip). Big mistake. The buyer never received it and my tracking still says "The sender has let us know this item will be with us soon". I can't claim on the insurance without the signed slip. MBE claims Royal Mail picked it up same day. So I've had to refund the buyer and I'm out of pocket for a chunk. Thieving bastards. I'm never using either of them again. UPS pick-up for me going forward. Don't give up checking the tracking though. I received a parcel the other day(not high value) that I had refunded 3 months ago as it never turned up. Post date stamp on parcel was September when it was originally sent. |
|
mhr
New Member
🗨️ 74
👍🏻 75
July 2016
|
Bad Buying Experience from (Name removed)o, by mhr on Dec 11, 2020 1:08:35 GMT 1, rogerwu99 you never asked me full insurance when you asked me a quote for shipping costs for the first deal.
You want a cheap way to receive the item.
If you insist with a full insurance, I didn’t care it’s not me who would payed the shipping costs, but I didn’t think you should be okay to pay 1500€ of shipping costs with a specialize art companies instead of 420€ (normal company UPS)
Moreover, At today I have no proof that it’s my sculpture who arrive broken (some big parts should be desintegrated in dust without dust in the package !!). If you continue I will screenshot all your emails to proof you are a lyer !
rogerwu99 you never asked me full insurance when you asked me a quote for shipping costs for the first deal. You want a cheap way to receive the item. If you insist with a full insurance, I didn’t care it’s not me who would payed the shipping costs, but I didn’t think you should be okay to pay 1500€ of shipping costs with a specialize art companies instead of 420€ (normal company UPS) Moreover, At today I have no proof that it’s my sculpture who arrive broken (some big parts should be desintegrated in dust without dust in the package !!). If you continue I will screenshot all your emails to proof you are a lyer !
|
|
.dappy
Full Member
🗨️ 9,841
👍🏻 9,462
December 2010
|
Bad Buying Experience from (Name removed)o, by .dappy on Dec 11, 2020 1:18:09 GMT 1,
|
|
|
|
The Fool
New Member
🗨️ 94
👍🏻 97
January 2014
|
Bad Buying Experience from (Name removed)o, by The Fool on Dec 11, 2020 1:38:42 GMT 1, Lets see the pictures!
Lets see the pictures!
|
|
|
|
Bad Buying Experience from (Name removed)o, by Happy Shopper on Dec 11, 2020 1:42:19 GMT 1, rogerwu99 you never asked me full insurance when you asked me a quote for shipping costs for the first deal.
Insurance is for the seller, not the buyer.
It’s on you if the package is lost, stolen or broken, and the buyer doesn’t receive what they paid for.
rogerwu99 you never asked me full insurance when you asked me a quote for shipping costs for the first deal. Insurance is for the seller, not the buyer. It’s on you if the package is lost, stolen or broken, and the buyer doesn’t receive what they paid for. |
|
Shoeless
Junior Member
🗨️ 1,112
👍🏻 624
February 2011
|
Bad Buying Experience from (Name removed)o, by Shoeless on Dec 11, 2020 1:52:20 GMT 1, rogerwu99 you never asked me full insurance when you asked me a quote for shipping costs for the first deal. Insurance is for the seller, not the buyer. It’s on you if the package is lost, stolen or broken, and the buyer doesn’t receive what they paid for.
rogerwu99 you never asked me full insurance when you asked me a quote for shipping costs for the first deal. Insurance is for the seller, not the buyer. It’s on you if the package is lost, stolen or broken, and the buyer doesn’t receive what they paid for. |
|
|
|
Bad Buying Experience from (Name removed)o, by rogerwu99 on Dec 11, 2020 1:59:00 GMT 1, "Moreover, At today I have no proof that it’s my sculpture who arrive broken (some big parts should be desintegrated in dust without dust in the package !!). If you continue I will screenshot all your emails to proof you are a lyer !"
Sure, I have those emails too. Feel free. I wonder whose sculpture it is.
(Calm down, you have the money, I should be the one that is livid. We should have gone this Judge Judy route before. Glad you are now responding!)
"Moreover, At today I have no proof that it’s my sculpture who arrive broken (some big parts should be desintegrated in dust without dust in the package !!). If you continue I will screenshot all your emails to proof you are a lyer !"
Sure, I have those emails too. Feel free. I wonder whose sculpture it is.
(Calm down, you have the money, I should be the one that is livid. We should have gone this Judge Judy route before. Glad you are now responding!)
|
|
mhr
New Member
🗨️ 74
👍🏻 75
July 2016
|
Bad Buying Experience from (Name removed)o, by mhr on Dec 11, 2020 2:18:35 GMT 1, "Moreover, At today I have no proof that it’s my sculpture who arrive broken (some big parts should be desintegrated in dust without dust in the package !!). If you continue I will screenshot all your emails to proof you are a lyer !" Sure, I have those emails too. Feel free. I wonder whose sculpture it is. (Calm down, you have the money, I should be the one that is livid. We should have gone this Judge Judy route before. Glad you are now responding!)
Livid for which reason ? Because you are not able to respect your word and finalize the deal ? You prefer dirty my name, find pretexts and stop here, it’s your choice, I respect it !
Mr Wu I won’t waste my time more longer with you ! Have a nice holidays too 👌
"Moreover, At today I have no proof that it’s my sculpture who arrive broken (some big parts should be desintegrated in dust without dust in the package !!). If you continue I will screenshot all your emails to proof you are a lyer !" Sure, I have those emails too. Feel free. I wonder whose sculpture it is. (Calm down, you have the money, I should be the one that is livid. We should have gone this Judge Judy route before. Glad you are now responding!) Livid for which reason ? Because you are not able to respect your word and finalize the deal ? You prefer dirty my name, find pretexts and stop here, it’s your choice, I respect it ! Mr Wu I won’t waste my time more longer with you ! Have a nice holidays too 👌 |
|
Wisconinla
New Member
🗨️ 627
👍🏻 587
September 2017
|
Bad Buying Experience from (Name removed)o, by Wisconinla on Dec 11, 2020 4:38:26 GMT 1, Now I’m curious, will you post a picture of the (unbroken) sculpture?
Now I’m curious, will you post a picture of the (unbroken) sculpture?
|
|
sfnyc
Junior Member
🗨️ 1,119
👍🏻 1,132
August 2017
|
Bad Buying Experience from (Name removed)o, by sfnyc on Dec 11, 2020 4:57:17 GMT 1, Taking a step back, thanks for the OP's balls for calling it out to warn other members. He seems to have been more than gracious in taking responsibility for his mistake of not getting proper insurance. On the other hand (Name removed)o aka mrh clearly raises red flags in his responses here - and my gut feeling is I would not want to deal with this person. It's when things go bad that you can tell someone's integrity.
But for your lesson even with proper insurance you can get fcked... Same situation happened to me as well (I was the seller). Fedex destroyed the artwork and decided because it contained glass that they would only refund up to 1k...Apparently if there is any form of glass in the package, it limits their liability to 1k even if you buy more insurance. This was less than 1/3rd of the artworks sale price. I bit the bullet and fully refunded the buyer against being sent back the damaged work without fuss.
One thing I am wondering in the US is if one can still sue the shipping company for destroying a recognizable work of art protected by the VARA Act?
Taking a step back, thanks for the OP's balls for calling it out to warn other members. He seems to have been more than gracious in taking responsibility for his mistake of not getting proper insurance. On the other hand (Name removed)o aka mrh clearly raises red flags in his responses here - and my gut feeling is I would not want to deal with this person. It's when things go bad that you can tell someone's integrity.
But for your lesson even with proper insurance you can get fcked... Same situation happened to me as well (I was the seller). Fedex destroyed the artwork and decided because it contained glass that they would only refund up to 1k...Apparently if there is any form of glass in the package, it limits their liability to 1k even if you buy more insurance. This was less than 1/3rd of the artworks sale price. I bit the bullet and fully refunded the buyer against being sent back the damaged work without fuss.
One thing I am wondering in the US is if one can still sue the shipping company for destroying a recognizable work of art protected by the VARA Act?
|
|
Winks
Junior Member
🗨️ 2,802
👍🏻 3,603
April 2016
|
Bad Buying Experience from (Name removed)o, by Winks on Dec 11, 2020 7:35:55 GMT 1, How many people open their art packages at the door in front of the courier?
I can imagine their face. “Hang on while I get my cotton gloves...”
How many people open their art packages at the door in front of the courier?
I can imagine their face. “Hang on while I get my cotton gloves...”
|
|
