Chitiwon hero uses the pages out of the books to wipe his buns. Baller status this guy.

i61.tinypic.com/aaahaq.jpg . Here how it looks on the back

Sorry to keep pimping my own stuff here, but my IK16 mounting plates are slated to arrive any day after some (too many) delays with the machinist. If you grabbed any one of the previous three invader kits (IK14-16), these are worth your money. Cheers!

dropbot.myshopify.com/collections/frontpage/products/invader-kit-16-mounting-kit-preorder

Serious? Just sell @ cost and move on..lol, ridic.

Wanna sell me your Aladdin at cost then please?

.

Hello all,

I’ve been lurking on this forum for approximately 6 months now and have bought a couple prints and originals from some well-known members. However, this is my first post (sorry, it’s a little long winded!). I am seeking some advice from members relating to the somewhat botched framing job of my Invader Kit.

I bought this Invader kit #14 online a couple months ago and paid market price (not cheap!)

I immediately brought it to a framer that I had used once before in order to frame a couple prints. I showed him the attached picture that was posted by member Longshanks and said that I wanted the packaging framed on the back EXACTLY like this.


i1274.photobucket.com/albums/y438/bt514/invader20new_zpsnpk3p9kg.jpg


I instructed the framer to carefully cut a slit in the static bag and to slide the tiles out. I emphasized several times that I wanted the bag to remain INTACT and to be very careful with it. I wanted it framed on the reverse side like Longshanks had done. Turns out that they didn’t pay attention to anything I said as this was how I was returned the piece a week later.



I was pretty shocked to see what had been done to the packaging. The static bag is nowhere to be found as the instructions with Invader signature were removed very carelessly off the static bag.



i1274.photobucket.com/albums/y438/bt514/IMG_5665_zpsibmiwoy6.jpg



The corners of the instructions are splitting and peeling off



i1274.photobucket.com/albums/y438/bt514/IMG_5666_zpsklotuago.jpg



i1274.photobucket.com/albums/y438/bt514/IMG_5667_zpsgrlkpfuz.jpg



Seems like there is some sort of water damage on the packaging as well.



i1274.photobucket.com/albums/y438/bt514/IMG_5669_zps8mu6nuwj.jpg



Lastly, here is the static bag that I asked them to cut a slit out of with a scalpel! Instructions completely removed from it and it obviously belongs in the garbage now.



i1274.photobucket.com/albums/y438/bt514/IMG_5672_zpsxwqsuuau.jpg



Here is where it gets even more frustrating! The gallery accepts ZERO responsibility for the damage! We went back and forth for the following week, mainly with the framer saying that they did nothing wrong and that the signature is still there so I shouldn’t be complaining. After a couple conversations, they finally told me they would contact Invader in order to try and get new packaging (which I knew wouldn’t happen).

After over a month of waiting for them to call me back, I decided to call them. This time, I spoke with the owner who told me once again that he does not see what the problem is and would call me back. Over 2 weeks later, once again, no call.



So today I showed up. The owner told me that he spoke with 2 art “experts” and they told him that the value isn’t affected whatsoever by the packaging’s integrity now being ruined. I then asked him if these experts had ever even heard of Invader or these Invader Kits and the answer was obviously “no”.



We went back and forth for a while and basically he offered me no compensation for the ruined packaging except I would not have to pay for the $70 framing bill. Again, he told me that the value is NOT affected whatsoever.



We finally agreed that I could post the pictures on this forum (he has never heard of it) in order to get the opinions of its members. I told him that the members here are very knowledgeable and could give a real perspective on this.



I will be showing him the members' responses here so that hopefully we can resolve the issue once and for all.

The question at hand is should I be compensated due to the loss of value of the piece?

I am sure that if I ever do decide to sell this piece, I will surely get less for it due to the integrity of the package now being ruined.

I know that I for one wouldn't buy an Invader kit with the packaging semi-intact like this one, however he completely disagrees with me.

Any help would really be appreciated!



Thanks in advance.

This is a tough one. Finding a good framer is difficult and when you do, stick with him/her and only him/her. A big problem in the framing industry is that even in a good frame shop there isn't always consistency. If the owner/framer who knows what he's doing does a lot of framing himself to build business and a reputation but then trusts incoming jobs to other employees who aren't as good or don't know what they are doing at all, it becomes a problem. My question is who framed the first piece you brought to them and did it turn out good?Then, who framed the Invader, was it the same guy? This happens more than people know, and it is a problem. The Elephant in the room is, are the instruction part of the art? I say for that Invader piece the answer is simply yes and that can be proven by the way the piece you used as an example was framed. In that piece it was obviously interpreted as part of the art so why should yours be any different?  Additionally, the frame shop is responsible for devaluing a piece of art and should have insurance solely for that purpose. However, it is usually far less than a valuable piece of art. It is usually only between $200-$400. Everyone should ask their framers if they have insurance for your art if they screw it up and how much. If they don't, well you shouldn't be using that framer, because not having to pay for a bad frame job is not compensation for damaging your art. Look at it this way, if you take your car to a tire shop to get new tires and they noticeably damage your car in some way, well of course they are responsible and will have to pay for repairs. Insurance and keeping your customers happy is just the price of doing business. I suggest you introduce this forum and other forums to your framer and explain to him that the cost of his reputation will far exceed the cost of coming to a fair settlement with you. If that doesn't work, break all his windows. Good luck.

Thanks for the opinions guys.

Polymindset:I'm not quite sure which individual actually framed either of the pieces. It is a pretty large/known frameshop in my hometown of Montreal, Canada. I am sure they have some sort of insurance as they have been opened for 64 years, however it seems that the owner has no interest in using it as he still claims no responsibility. He confirmed that if we go to court over the matter, he will bring the "experts" he spoke to about the matter and would be cleared of any wrongdoing! It just seems like he has no interest in compromising. I even said he could just give me a small store credit for some framing of some other canvases and the answer was a simple "NO". I am going to give him this last chance of making the situation right before releasing the framer's info on all the public art forums.

Nulllvoid: Specific instructions were DEFINITELY given to the lady who works at the storefront. I told her several times that I understand that this art just looks like a random set of mosaic tiles but it is actually a valuable piece and that the packaging is just as important as the tiles. I gave her the picture and made it extremely clear that I wanted the static bag intact and framed on the rear. The beef I have is not with the owner of a gallery, it is with the owner of this frameshop. When I went by yesterday, he agreed that there was a "misunderstanding", therefore acknowledging that the framing was not done how I asked. However, he still offers no compensation whatsoever.

The whole situation is just terrible. I went there to get a service. In return, they ruined my piece of art and seems like they couldn't care less. Months have gone by and there has been no progress or compensation given by the frameshop.

Any other opinions would really help so please feel free to chime in!

I feel your pain bt514 - I have been there in the past and it can be hugely frustrating.

I'm surprised that he is not willing to work with you to come to an arrangement of some kind - to me that speaks volumes! You would think that they would want you as a repeat customer as over the years we all spend a small fortune on getting our pieces framed.

The obvious issue is that there was a middleman between you and the framer, which is never good as this has resulted in producing a substandard 'not as expected' frame.

From what you've said, you have done everything you could have done to ensure you got what you wanted - the easiest way to tell someone is by using photographs (which you did). A fair argument to make is that they haven't replicated what was requested - a simple method is to compare the reference photo to what was produced!

I have finally found a brilliant framer, it is a one man band - you talk to him direct in his workshop, go through options and the results are always brilliant as the consistency and quality is always there. In the past I have found high street framers cater for a wide range of customers but for I feel that for this type of art you need to go to a specialist or to somewhere that cuts out the middleman between what you want and what is produced.

Good luck and I hope you get sorted.

Not sure legally you can win court on an oral agreement, you specified it may be but if it wasn't specifically written than it will your words against them at court. It is a risk to take, but then court is a pain. You can still file a claim to get their official statement. Although from your sayings, I feel they indeed didn' pass your request (the misunderstandign) and they did the standard stuff, that is sticking it at the back.

As said above, the guy is willing to come to settlement and even went to consult expert.

Perso, me the expert , I would ask for compensation for devalue of the art (may be 20%-30% of price), free plastic backing at the back (to protect the paper from dust, insects), hang it and move on. And enjoy

I think Invader would say ' Eh' not such a big deal .

Invader invasion kit 7 union space unsigned.

Currently framed which is fully reversible as it's not mounted and no adhesive used, this kit does have a tiny chip on one tile which I have tried to photograph.
I still have the original anti static bag which I sliced open with a knife.
Offers over £500 thanks.

Nottingham based.