pdr297
New Member
Posts • 13
Likes • 3
January 2022
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Damaged When Received, by pdr297 on Jan 4, 2022 5:07:54 GMT 1, Hey guys, stumbled across this forum a few days ago and had a question. I received a print recently (POSE , “Triumph”) that was damaged in shipping. I’m the original buyer and the seller (Beyond the Streets) has offered to replace it under warranty on the condition that I take a picture of the print number and show the original destroyed. I plan to go through with it, just wanted to know if anyone had experienced something like that?
Hey guys, stumbled across this forum a few days ago and had a question. I received a print recently (POSE , “Triumph”) that was damaged in shipping. I’m the original buyer and the seller (Beyond the Streets) has offered to replace it under warranty on the condition that I take a picture of the print number and show the original destroyed. I plan to go through with it, just wanted to know if anyone had experienced something like that?
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mikeT
New Member
Posts • 420
Likes • 156
June 2009
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Damaged When Received, by mikeT on Jan 4, 2022 5:17:22 GMT 1, Hi, if it helps, I previously purchased from Miss Bugs a print and it came with the not-totally-dry varnish stuck to the back of the print and was damaged. They asked for a video and pics of it being cut up and promptly sent me a replacement. So I think it's common practice. But this is Miss Bugs and they have my trust so i can't speak for Beyond the Streets. Maybe someone else can?
Hey guys, stumbled across this forum a few days ago and had a question. I received a print recently (POSE , “Triumph”) that was damaged in shipping. I’m the original buyer and the seller (Beyond the Streets) has offered to replace it under warranty on the condition that I take a picture of the print number and show the original destroyed. I plan to go through with it, just wanted to know if anyone had experienced something like that?
Hi, if it helps, I previously purchased from Miss Bugs a print and it came with the not-totally-dry varnish stuck to the back of the print and was damaged. They asked for a video and pics of it being cut up and promptly sent me a replacement. So I think it's common practice. But this is Miss Bugs and they have my trust so i can't speak for Beyond the Streets. Maybe someone else can? Hey guys, stumbled across this forum a few days ago and had a question. I received a print recently (POSE , “Triumph”) that was damaged in shipping. I’m the original buyer and the seller (Beyond the Streets) has offered to replace it under warranty on the condition that I take a picture of the print number and show the original destroyed. I plan to go through with it, just wanted to know if anyone had experienced something like that? |
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Wisconinla
New Member
Posts • 627
Likes • 585
September 2017
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Damaged When Received, by Wisconinla on Jan 4, 2022 5:25:34 GMT 1, Hey guys, stumbled across this forum a few days ago and had a question. I received a print recently (POSE , “Triumph”) that was damaged in shipping. I’m the original buyer and the seller (Beyond the Streets) has offered to replace it under warranty on the condition that I take a picture of the print number and show the original destroyed. I plan to go through with it, just wanted to know if anyone had experienced something like that?
I have also been asked to do this before being sent a replacement, it’s fairly common.
Hey guys, stumbled across this forum a few days ago and had a question. I received a print recently (POSE , “Triumph”) that was damaged in shipping. I’m the original buyer and the seller (Beyond the Streets) has offered to replace it under warranty on the condition that I take a picture of the print number and show the original destroyed. I plan to go through with it, just wanted to know if anyone had experienced something like that? I have also been asked to do this before being sent a replacement, it’s fairly common. |
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Damaged When Received, by Charlie Bronson on Jan 4, 2022 5:29:11 GMT 1, Pretty common request tbh, and Beyond the Streets are a legit company. You have nothing to worry about.
Pretty common request tbh, and Beyond the Streets are a legit company. You have nothing to worry about.
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Jaylove
Junior Member
Posts • 1,596
Likes • 1,073
November 2016
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Damaged When Received, by Jaylove on Jan 4, 2022 5:30:58 GMT 1, Yea, happens all the time.
Yea, happens all the time.
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Damaged When Received, by tasmannelson on Jan 4, 2022 7:57:54 GMT 1, Hello. I’ve been through the situation several times with different outlets/artists. Never had a problem. New Zealand parcels are subject to high amounts of physical abuse.
Hello. I’ve been through the situation several times with different outlets/artists. Never had a problem. New Zealand parcels are subject to high amounts of physical abuse.
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Damaged When Received, by John The Badgers on Jan 4, 2022 15:28:39 GMT 1, As above pdr297, coincidentally had a print arrived just before Christmas, and had to do this yesterday.
I think it complies with the insurance that galleries take out when they have a release that covers damage in shipping?
No experience with Beyond the Streets, but I'm sure you will be fine.
All the best with sorting.
As above pdr297, coincidentally had a print arrived just before Christmas, and had to do this yesterday.
I think it complies with the insurance that galleries take out when they have a release that covers damage in shipping?
No experience with Beyond the Streets, but I'm sure you will be fine.
All the best with sorting.
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