sevrin
New Member
Posts โข 543
Likes โข 621
February 2022
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Ai Weiwei, Human Flow, by sevrin on Dec 22, 2023 23:01:32 GMT 1, It's beginning to look a lot like Christmas..........this little beauty turned up today to replace my original that was damaged in transit 
Many thanks to Avant Arte and their customer service for dealing with this issue so professionally.
It's beginning to look a lot like Christmas..........this little beauty turned up today to replace my original that was damaged in transit Many thanks to Avant Arte and their customer service for dealing with this issue so professionally. |
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Ai Weiwei, Human Flow, by Jacques Cousteau on Dec 23, 2023 7:52:08 GMT 1, How bad was the damage on the first piece? This has to be one of my favorites on the wall. Glad AA was able to accommodate.
How bad was the damage on the first piece? This has to be one of my favorites on the wall. Glad AA was able to accommodate.
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sevrin
New Member
Posts โข 543
Likes โข 621
February 2022
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Ai Weiwei, Human Flow, by sevrin on Dec 23, 2023 11:15:19 GMT 1, How bad was the damage on the first piece? This has to be one of my favorites on the wall. Glad AA was able to accommodate.
Customer service at AA were absolutely brilliant, I returned it, and they agreed to replace it no problem.
How bad was the damage on the first piece? This has to be one of my favorites on the wall. Glad AA was able to accommodate. It had a small abrasion on the yellow printed element in the bottom corner, we believe this was caused in transit, as the packaging was damaged and had some boot marks on it, one of those had dented the packaging quite badly in one spot, and had impacted the print. Customer service at AA were absolutely brilliant, I returned it, and they agreed to replace it no problem. |
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