angryboy
New Member
๐จ๏ธ 366
๐๐ป 1
October 2007
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POW Ownership Confirmation, by angryboy on Apr 2, 2008 11:53:16 GMT 1, How long does this normally take?
I emailed 3-4 weeks ago and got an instant reply along the lines of, 'Sure - send me the print number'. So I did and heard nothing back for 2 weeks. So I emailed again saying 'sorry to hassle is there any chance I could have it', but no reply for another few days, so I emailed again and still no reply. A couple of days later I emailed again asking if it was possible to get a copy of the invoice and got an instant reply saying 'nope, can only confirm the registered owner via email' so I replied 'thanks, can I have that confirmation then please?' to be greeted with a couple more days of silence.
Is this normal?
I'm under no illusion that this isn't a great service they provide, which they dont really have to and so may take a while but it's a tad frustrating getting the intermittent replies instantly and the stuff I really need seemingly falling on deaf ears.
How long does this normally take?
I emailed 3-4 weeks ago and got an instant reply along the lines of, 'Sure - send me the print number'. So I did and heard nothing back for 2 weeks. So I emailed again saying 'sorry to hassle is there any chance I could have it', but no reply for another few days, so I emailed again and still no reply. A couple of days later I emailed again asking if it was possible to get a copy of the invoice and got an instant reply saying 'nope, can only confirm the registered owner via email' so I replied 'thanks, can I have that confirmation then please?' to be greeted with a couple more days of silence.
Is this normal?
I'm under no illusion that this isn't a great service they provide, which they dont really have to and so may take a while but it's a tad frustrating getting the intermittent replies instantly and the stuff I really need seemingly falling on deaf ears.
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POW Ownership Confirmation, by Guest on Apr 2, 2008 12:00:34 GMT 1, If you give them the print name, print number, and the registered owners name, they can usually confirm this in a couple of days, in my experience.
If you give them the print name, print number, and the registered owners name, they can usually confirm this in a couple of days, in my experience.
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leeoman
New Member
๐จ๏ธ 595
๐๐ป 126
October 2007
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POW Ownership Confirmation, by leeoman on Apr 2, 2008 12:02:27 GMT 1, and thats exactly the info i give them, try e-mailing Dora direct should be no more than a week at the most
and thats exactly the info i give them, try e-mailing Dora direct should be no more than a week at the most
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POW Ownership Confirmation, by mammal2 on Apr 2, 2008 12:02:28 GMT 1, Indeed, though they can also take around a week in mine.
Indeed, though they can also take around a week in mine.
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angryboy
New Member
๐จ๏ธ 366
๐๐ป 1
October 2007
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POW Ownership Confirmation, by angryboy on Apr 2, 2008 12:02:29 GMT 1, That's what I'd hoped.
That's what I'd hoped.
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angryboy
New Member
๐จ๏ธ 366
๐๐ป 1
October 2007
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POW Ownership Confirmation, by angryboy on Apr 2, 2008 12:03:14 GMT 1, All the emails have been direct to Dora.
All the emails have been direct to Dora.
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angryboy
New Member
๐จ๏ธ 366
๐๐ป 1
October 2007
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POW Ownership Confirmation, by angryboy on Apr 2, 2008 12:06:50 GMT 1, Looking back it's been nearly 3 weeks, not 3-4. Obvisouly just feels longer.
I shall try again today.
Looking back it's been nearly 3 weeks, not 3-4. Obvisouly just feels longer.
I shall try again today.
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POW Ownership Confirmation, by Guest on Apr 2, 2008 12:09:26 GMT 1, is it for a print you have already purchased?
is it for a print you have already purchased?
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angryboy
New Member
๐จ๏ธ 366
๐๐ป 1
October 2007
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POW Ownership Confirmation, by angryboy on Apr 2, 2008 12:13:22 GMT 1, Aye, it's one I own myself but didn't cross my mind 3 years back to keep a receipt/invoice for a ยฃ35 poster for the wall. Things have obviously changed a bit now though and was hoping to get rid of it to fund another purchase.
Aye, it's one I own myself but didn't cross my mind 3 years back to keep a receipt/invoice for a ยฃ35 poster for the wall. Things have obviously changed a bit now though and was hoping to get rid of it to fund another purchase.
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seidbereit
Junior Member
๐จ๏ธ 1,743
๐๐ป 5
November 2007
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POW Ownership Confirmation, by seidbereit on Apr 2, 2008 12:15:09 GMT 1, I have a standard email I always send to POW when asking for prov confirmation. I find if you give them the info they need (and as much of it as you have) in a nice bite-sized chunk, then you usually get a fairly swift reply. I've only ever received a reply following completion of payment (which I then took a risk on where I expected POW were overrun with other issues such as SG or whatever) a couple of times, usually it's very quick. It goes:
Hi Dora
I'm in the process of purchasing the following print and need you to confirm the provenance prior to completing payment :
Banksy - Grannies (unsigned), number XXX / 500
Registered to: XXX XXXXX
Address: (the address the purchaser was living at when they bought the print, if I know it or can get it from the seller)
Look forward to hearing from you.
Many thanks.
Signed.
I just change the print details as required. Simple as that - works a treat.
I have a standard email I always send to POW when asking for prov confirmation. I find if you give them the info they need (and as much of it as you have) in a nice bite-sized chunk, then you usually get a fairly swift reply. I've only ever received a reply following completion of payment (which I then took a risk on where I expected POW were overrun with other issues such as SG or whatever) a couple of times, usually it's very quick. It goes:
Hi Dora
I'm in the process of purchasing the following print and need you to confirm the provenance prior to completing payment :
Banksy - Grannies (unsigned), number XXX / 500
Registered to: XXX XXXXX
Address: (the address the purchaser was living at when they bought the print, if I know it or can get it from the seller)
Look forward to hearing from you.
Many thanks.
Signed.
I just change the print details as required. Simple as that - works a treat.
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POW Ownership Confirmation, by Guest on Apr 2, 2008 12:17:02 GMT 1, o.k.
i found them to be pretty quick if your buying a print, but your request is not one i have done.
Hope things work out .
o.k.
i found them to be pretty quick if your buying a print, but your request is not one i have done.
Hope things work out .
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angryboy
New Member
๐จ๏ธ 366
๐๐ป 1
October 2007
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POW Ownership Confirmation, by angryboy on Apr 2, 2008 12:19:26 GMT 1, Cheers. Hopefully it will. Will try another email with all the details, although had sent all them before, just not laid out so neatly.
Cheers. Hopefully it will. Will try another email with all the details, although had sent all them before, just not laid out so neatly.
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'bric
New Member
๐จ๏ธ 197
๐๐ป 50
May 2006
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POW Ownership Confirmation, by 'bric on Apr 2, 2008 12:41:58 GMT 1, Aye, it's one I own myself but didn't cross my mind 3 years back to keep a receipt/invoice for a ยฃ35 poster for the wall. Things have obviously changed a bit now though and was hoping to get rid of it to fund another purchase.
Yeah same position I am in (and others), never occured to me to keep anything to do with the purchase of what I thought was a glorified poster!
Aye, it's one I own myself but didn't cross my mind 3 years back to keep a receipt/invoice for a ยฃ35 poster for the wall. Things have obviously changed a bit now though and was hoping to get rid of it to fund another purchase. Yeah same position I am in (and others), never occured to me to keep anything to do with the purchase of what I thought was a glorified poster! |
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streetgirl
New Member
๐จ๏ธ 731
๐๐ป 35
May 2007
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POW Ownership Confirmation, by streetgirl on Apr 2, 2008 12:50:00 GMT 1, I had a print recently authenticated and as I needed a quick response called.
Spoke with Andy who basically said that Dora was snowed under and redirecting all 'Prov' emails to him (enquiry@picturesonwalls.com).
Now he's not in everyday, but that's the juice I got and he got back to me within a few days and Dora a few days after that (as I had mailed her first).
Worth a try.
Good luck.
I had a print recently authenticated and as I needed a quick response called.
Spoke with Andy who basically said that Dora was snowed under and redirecting all 'Prov' emails to him (enquiry@picturesonwalls.com).
Now he's not in everyday, but that's the juice I got and he got back to me within a few days and Dora a few days after that (as I had mailed her first).
Worth a try.
Good luck.
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angryboy
New Member
๐จ๏ธ 366
๐๐ป 1
October 2007
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POW Ownership Confirmation, by angryboy on Apr 2, 2008 13:44:10 GMT 1, Cheers for the replies.
Confirmation just turned up. 
Cheers for the replies. Confirmation just turned up. |
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