Chrisp
Junior Member
Posts โข 1,842
Likes โข 1,059
July 2011
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by Chrisp on Nov 17, 2012 19:41:02 GMT 1, Just imagine the next 11 drops now with people knowing these are going for $150, will be fun not!
Just imagine the next 11 drops now with people knowing these are going for $150, will be fun not!
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jusdeep
Junior Member
Posts โข 2,797
Likes โข 464
October 2007
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by jusdeep on Nov 17, 2012 20:06:32 GMT 1, Now been refunded on one, still waiting for the second. Looking likely I'll end up ยฃ15 out of pocket if the shortcoming in the first payment is anything to go by.
Now been refunded on one, still waiting for the second. Looking likely I'll end up ยฃ15 out of pocket if the shortcoming in the first payment is anything to go by.
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iamzero
Full Member
Posts โข 9,190
Likes โข 8,545
May 2011
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by iamzero on Nov 17, 2012 21:06:00 GMT 1, Just decided to go online and check my Credit card account for the first time ever to find this delightful escaped has left me ยฃ7.16 out of pocket. Not a massive amount but still not acceptable in my eyes. I'll post the outcome when I've spoken to the Credit Card company. Anyone on here had their shortfall put right yet?
Just decided to go online and check my Credit card account for the first time ever to find this delightful escaped has left me ยฃ7.16 out of pocket. Not a massive amount but still not acceptable in my eyes. I'll post the outcome when I've spoken to the Credit Card company. Anyone on here had their shortfall put right yet?
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Ruggs
Full Member
Posts โข 8,958
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January 2008
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by Ruggs on Nov 17, 2012 21:06:58 GMT 1, Three negs since posting on this. Wouldn't it be nicer if we can have a sensible discussion rather than being Internet warriors?
Have a look at payney's, might cheer you up.
Three negs since posting on this. Wouldn't it be nicer if we can have a sensible discussion rather than being Internet warriors? Have a look at payney's, might cheer you up.
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by flipper4wonga on Nov 17, 2012 21:14:12 GMT 1, Somebody posted this on faile's Facebook,
got the dreaded refund mail BUT after making contact concerning all the money that had been charged my bank account, someone named Matt made my day, in all the chaos it seems that I got lucky and can now look forward for a print! 3 hours ago ยท Like
Somebody posted this on faile's Facebook, got the dreaded refund mail BUT after making contact concerning all the money that had been charged my bank account, someone named Matt made my day, in all the chaos it seems that I got lucky and can now look forward for a print! 3 hours ago ยท Like
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payney
Junior Member
Posts โข 1,061
Likes โข 10
January 2012
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by payney on Nov 17, 2012 21:15:05 GMT 1, Three negs since posting on this. Wouldn't it be nicer if we can have a sensible discussion rather than being Internet warriors? Have a look at payney's, might cheer you up.
They cheer me up every time I look at them
Three negs since posting on this. Wouldn't it be nicer if we can have a sensible discussion rather than being Internet warriors? Have a look at payney's, might cheer you up. They cheer me up every time I look at them
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by stillborncrisps on Nov 17, 2012 22:16:14 GMT 1, I guess I've been lucky, my Virgin Credit Card refunded the full amount. Dunno if that's Virgin's policy, or it's coz they seemed to receive the refund from Faile at the same time/day as the transaction - maybe they cancelled each other out.
============================================= Transaction date - Received by us - Description - Amount
14/11/2012 - 16/11/2012 - FAILE ********** NY - ยฃ123.26 16/11/2012 - 16/11/2012 - FAILE ********** NY - ยฃ123.26 CR =============================================
For anyone phoning up their card company, if you've been with them over a year and have no missed payments, ask them if you are considered a good/valued customer - when they say Yes ask them as 'a gesture of goodwill' to please refund the missing difference. Humour them if they try to say it's not their charge, and politely say it'd be a shame to lose a customer over ยฃX.XX. Politely say that it just seems an unfair system from a customer's point of view.
I've had a more than one late payment refunded by doing this on various cards in the last few years, it was the tactic I was gonna use if I'd been ripped off.
This is my 1000th post BTW, which I was saving for some really witty and amazing statement, but as I still can't think of anything after 4 days I hope this just helps someone instead.
I guess I've been lucky, my Virgin Credit Card refunded the full amount. Dunno if that's Virgin's policy, or it's coz they seemed to receive the refund from Faile at the same time/day as the transaction - maybe they cancelled each other out. ============================================= Transaction date - Received by us - Description - Amount 14/11/2012 - 16/11/2012 - FAILE ********** NY - ยฃ123.26 16/11/2012 - 16/11/2012 - FAILE ********** NY - ยฃ123.26 CR ============================================= For anyone phoning up their card company, if you've been with them over a year and have no missed payments, ask them if you are considered a good/valued customer - when they say Yes ask them as 'a gesture of goodwill' to please refund the missing difference. Humour them if they try to say it's not their charge, and politely say it'd be a shame to lose a customer over ยฃX.XX. Politely say that it just seems an unfair system from a customer's point of view. I've had a more than one late payment refunded by doing this on various cards in the last few years, it was the tactic I was gonna use if I'd been ripped off. This is my 1000th post BTW, which I was saving for some really witty and amazing statement, but as I still can't think of anything after 4 days I hope this just helps someone instead.
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pinballwizard
New Member
Posts โข 595
Likes โข 7
September 2010
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by pinballwizard on Nov 17, 2012 22:40:45 GMT 1, Somebody posted this on faile's Facebook, got the dreaded refund mail BUT after making contact concerning all the money that had been charged my bank account, someone named Matt made my day, in all the chaos it seems that I got lucky and can now look forward for a print! 3 hours ago ยท Like I guess unless you paid 6 times you definitely don't get a print...
Somebody posted this on faile's Facebook, got the dreaded refund mail BUT after making contact concerning all the money that had been charged my bank account, someone named Matt made my day, in all the chaos it seems that I got lucky and can now look forward for a print! 3 hours ago ยท Like I guess unless you paid 6 times you definitely don't get a print...
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stang
New Member
Posts โข 455
Likes โข 478
September 2010
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by stang on Nov 19, 2012 8:40:08 GMT 1, Woke up to a nice email from the Patricks confirming again that the refunded customers will have first crack at the next print, and if you aren't feeling the next print you can roll it over until they release an image that you do like! Very interesting.
Also they will cover postage to make up for the difference in the refund (9 euro in my case) which again is more then generous considering it's normally $40 to my location.
These guys cannot do anything wrong in my opinion, time and time again they go out of their way to keep people happy when most others would just shrug it off.
Woke up to a nice email from the Patricks confirming again that the refunded customers will have first crack at the next print, and if you aren't feeling the next print you can roll it over until they release an image that you do like! Very interesting.
Also they will cover postage to make up for the difference in the refund (9 euro in my case) which again is more then generous considering it's normally $40 to my location.
These guys cannot do anything wrong in my opinion, time and time again they go out of their way to keep people happy when most others would just shrug it off.
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payney
Junior Member
Posts โข 1,061
Likes โข 10
January 2012
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by payney on Nov 19, 2012 8:51:00 GMT 1, Sounds good
Sounds good
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iamzero
Full Member
Posts โข 9,190
Likes โข 8,545
May 2011
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by iamzero on Nov 19, 2012 9:02:52 GMT 1, Had the same message and think this is a great response from these guys. Disappointed I didn't get this print but here's hoping the next one looks just as good if not better.
Had the same message and think this is a great response from these guys. Disappointed I didn't get this print but here's hoping the next one looks just as good if not better.
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ABC
Artist
Junior Member
Posts โข 5,533
Likes โข 1,923
August 2006
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by ABC on Nov 19, 2012 9:20:22 GMT 1, That's what I call customer service.
That's what I call customer service.
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ilmambo
Junior Member
Posts โข 2,336
Likes โข 244
March 2010
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by ilmambo on Nov 19, 2012 9:47:44 GMT 1, so everyone who bought more than one with his mum's, dad's, dog's, etc emails but got refunded, will now have multiple chances to score one of the future releases?
so everyone who bought more than one with his mum's, dad's, dog's, etc emails but got refunded, will now have multiple chances to score one of the future releases?
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jusdeep
Junior Member
Posts โข 2,797
Likes โข 464
October 2007
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by jusdeep on Nov 19, 2012 10:04:31 GMT 1, That's possible I suppose, but it's about keeping their fans happy over anything else. I'm sure whatever the situation people are going to try and buy multiples through alternate emails or friends and family to flip/keep etc. But it's a great gesture for Faile to cover the postage on which ever print we go for out of future releases and makes losing ยฃ15 in two failed transactions slightly more bareable.
That's possible I suppose, but it's about keeping their fans happy over anything else. I'm sure whatever the situation people are going to try and buy multiples through alternate emails or friends and family to flip/keep etc. But it's a great gesture for Faile to cover the postage on which ever print we go for out of future releases and makes losing ยฃ15 in two failed transactions slightly more bareable.
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rootona
New Member
Posts โข 792
Likes โข 947
July 2011
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by rootona on Nov 19, 2012 10:31:57 GMT 1, ok, so it will be impossible for me to buy a butterfly girl if there is a release of this image.
ok, so it will be impossible for me to buy a butterfly girl if there is a release of this image.
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Deleted
Posts โข 0
Likes โข
January 1970
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by Deleted on Nov 19, 2012 10:38:31 GMT 1, Got charged three times and have been refunded twice. Maybe the first payment was within the 100??!! If it was i get this print and the option to buy the next one due to the other two payments failing??!!
What a mess!
Got charged three times and have been refunded twice. Maybe the first payment was within the 100??!! If it was i get this print and the option to buy the next one due to the other two payments failing??!!
What a mess!
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stang
New Member
Posts โข 455
Likes โข 478
September 2010
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by stang on Nov 19, 2012 10:50:36 GMT 1, Got charged three times and have been refunded twice. Maybe the first payment was within the 100??!! If it was i get this print and the option to buy the next one due to the other two payments failing??!! What a mess!
I doubt that would be the case in your situation as it always said only 1 purchase per person. If you scored a "Tonight we Faile" I doubt the option to buy a later edition would apply just cos you made multiple purchases
Got charged three times and have been refunded twice. Maybe the first payment was within the 100??!! If it was i get this print and the option to buy the next one due to the other two payments failing??!! What a mess! I doubt that would be the case in your situation as it always said only 1 purchase per person. If you scored a "Tonight we Faile" I doubt the option to buy a later edition would apply just cos you made multiple purchases
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Deleted
Posts โข 0
Likes โข
January 1970
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by Deleted on Nov 19, 2012 11:05:25 GMT 1, Got charged three times and have been refunded twice. Maybe the first payment was within the 100??!! If it was i get this print and the option to buy the next one due to the other two payments failing??!! What a mess! I doubt that would be the case in your situation as it always said only 1 purchase per person. If you scored a "Tonight we Faile" I doubt the option to buy a later edition would apply just cos you made multiple purchases
I think you're missing the point.
If they just started cutting off people at 101 and sending out emails from there then my first attempt with the same email address may have been before 101 and been successful.
It was'nt a case of multipul buys it was a case of website crash and F5.
Got charged three times and have been refunded twice. Maybe the first payment was within the 100??!! If it was i get this print and the option to buy the next one due to the other two payments failing??!! What a mess! I doubt that would be the case in your situation as it always said only 1 purchase per person. If you scored a "Tonight we Faile" I doubt the option to buy a later edition would apply just cos you made multiple purchases I think you're missing the point. If they just started cutting off people at 101 and sending out emails from there then my first attempt with the same email address may have been before 101 and been successful. It was'nt a case of multipul buys it was a case of website crash and F5.
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stang
New Member
Posts โข 455
Likes โข 478
September 2010
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by stang on Nov 19, 2012 11:21:11 GMT 1, I doubt that would be the case in your situation as it always said only 1 purchase per person. If you scored a "Tonight we Faile" I doubt the option to buy a later edition would apply just cos you made multiple purchases I think you're missing the point. If they just started cutting off people at 101 and sending out emails from there then my first attempt with the same email address may have been before 101 and been successful. It was'nt a case of multipul buys it was a case of website crash and F5.
No, I understand the multiple buys we're due to a website crash and no fault of your own. However, if you managed to score one of the 100 and then subsequently put two further transactions through outside the 100, which you received refunds for, I doubt you would get the option to buy one from future editions as well
I doubt that would be the case in your situation as it always said only 1 purchase per person. If you scored a "Tonight we Faile" I doubt the option to buy a later edition would apply just cos you made multiple purchases I think you're missing the point. If they just started cutting off people at 101 and sending out emails from there then my first attempt with the same email address may have been before 101 and been successful. It was'nt a case of multipul buys it was a case of website crash and F5. No, I understand the multiple buys we're due to a website crash and no fault of your own. However, if you managed to score one of the 100 and then subsequently put two further transactions through outside the 100, which you received refunds for, I doubt you would get the option to buy one from future editions as well
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bonesy
Junior Member
Posts โข 1,387
Likes โข 264
July 2006
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by bonesy on Nov 19, 2012 11:27:03 GMT 1, Woke up to a nice email from the Patricks confirming again that the refunded customers will have first crack at the next print, and if you aren't feeling the next print you can roll it over until they release an image that you do like! Very interesting. Also they will cover postage to make up for the difference in the refund (9 euro in my case) which again is more then generous considering it's normally $40 to my location. These guys cannot do anything wrong in my opinion, time and time again they go out of their way to keep people happy when most others would just shrug it off.
Awesome deal for those that missed out.
Woke up to a nice email from the Patricks confirming again that the refunded customers will have first crack at the next print, and if you aren't feeling the next print you can roll it over until they release an image that you do like! Very interesting. Also they will cover postage to make up for the difference in the refund (9 euro in my case) which again is more then generous considering it's normally $40 to my location. These guys cannot do anything wrong in my opinion, time and time again they go out of their way to keep people happy when most others would just shrug it off. Awesome deal for those that missed out.
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Deleted
Posts โข 0
Likes โข
January 1970
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by Deleted on Nov 19, 2012 11:35:23 GMT 1, I think you're missing the point. If they just started cutting off people at 101 and sending out emails from there then my first attempt with the same email address may have been before 101 and been successful. It was'nt a case of multipul buys it was a case of website crash and F5. No, I understand the multiple buys we're due to a website crash and no fault of your own. However, if you managed to score one of the 100 and then subsequently put two further transactions through outside the 100, which you received refunds for, I doubt you would get the option to buy one from future editions as well
Its not even defo that i have the print but if i do and in addition received another email saying sorry then who knows?
After what has happened with this whole thing nothing would surprise me!
I think you're missing the point. If they just started cutting off people at 101 and sending out emails from there then my first attempt with the same email address may have been before 101 and been successful. It was'nt a case of multipul buys it was a case of website crash and F5. No, I understand the multiple buys we're due to a website crash and no fault of your own. However, if you managed to score one of the 100 and then subsequently put two further transactions through outside the 100, which you received refunds for, I doubt you would get the option to buy one from future editions as well Its not even defo that i have the print but if i do and in addition received another email saying sorry then who knows? After what has happened with this whole thing nothing would surprise me!
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saint
Junior Member
Posts โข 4,887
Likes โข 1,881
September 2010
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by saint on Nov 19, 2012 11:47:08 GMT 1, Very nice of faile to offer this, but also slightly annoying to those who didnt go for this print as they didnt like the image, like me.... not wanting to moan, but basically if i like the next print i have almost no chance of getting one, as punishment for me not liking the first print enough to try and buy it??
I know i know, damned if you do, damned if you dont, and as i say not a moan and very nice of faile to offer it. I just hope the next image isn't one i particularly like also.....
Very nice of faile to offer this, but also slightly annoying to those who didnt go for this print as they didnt like the image, like me.... not wanting to moan, but basically if i like the next print i have almost no chance of getting one, as punishment for me not liking the first print enough to try and buy it??
I know i know, damned if you do, damned if you dont, and as i say not a moan and very nice of faile to offer it. I just hope the next image isn't one i particularly like also.....
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stang
New Member
Posts โข 455
Likes โข 478
September 2010
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by stang on Nov 19, 2012 11:49:25 GMT 1, Awesome deal for those that missed out.
It's actually such an incredible deal that when you think about it, it's really better then actually scoring a print from the first 100! I do like the image for the release but being honest it wouldn't be in my top five from them. Still, being a huge fan and at $150 it was a complete no-brainer not to go for it. But now when the next image is released, those who missed out get to kick back, have a cup of tea and a biscuit, go for a walk, make love to their spouse, take the bins out or whatever, while deciding if they're going to push the button or not. Ultimately you might think, "You know what, even though I LOVE this Monster print, I'm actually gonna pass and hang back and wait for a Faile Dog or a happens everyday!" and you can do all that safe in the knowledge that when you do finally settle on a print the Faile gentlemen will also cover your postage!
It's like being in the banksy inner circle surrounded by white CYW's
Awesome deal for those that missed out. It's actually such an incredible deal that when you think about it, it's really better then actually scoring a print from the first 100! I do like the image for the release but being honest it wouldn't be in my top five from them. Still, being a huge fan and at $150 it was a complete no-brainer not to go for it. But now when the next image is released, those who missed out get to kick back, have a cup of tea and a biscuit, go for a walk, make love to their spouse, take the bins out or whatever, while deciding if they're going to push the button or not. Ultimately you might think, "You know what, even though I LOVE this Monster print, I'm actually gonna pass and hang back and wait for a Faile Dog or a happens everyday!" and you can do all that safe in the knowledge that when you do finally settle on a print the Faile gentlemen will also cover your postage! It's like being in the banksy inner circle surrounded by white CYW's
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by Coach on Nov 19, 2012 11:49:58 GMT 1, Woke up to a nice email from the Patricks confirming again that the refunded customers will have first crack at the next print, and if you aren't feeling the next print you can roll it over until they release an image that you do like! Very interesting. Also they will cover postage to make up for the difference in the refund (9 euro in my case) which again is more then generous considering it's normally $40 to my location. These guys cannot do anything wrong in my opinion, time and time again they go out of their way to keep people happy when most others would just shrug it off.
Quick question. Did anyone else who was refunded not recieve this latest email?
Woke up to a nice email from the Patricks confirming again that the refunded customers will have first crack at the next print, and if you aren't feeling the next print you can roll it over until they release an image that you do like! Very interesting. Also they will cover postage to make up for the difference in the refund (9 euro in my case) which again is more then generous considering it's normally $40 to my location. These guys cannot do anything wrong in my opinion, time and time again they go out of their way to keep people happy when most others would just shrug it off. Quick question. Did anyone else who was refunded not recieve this latest email?
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bonesy
Junior Member
Posts โข 1,387
Likes โข 264
July 2006
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by bonesy on Nov 19, 2012 11:50:22 GMT 1, This is kind of like the people that ended up with the NOLA grey rain edition. They ended up better off than those that were lucky enough to process the purchase.
This is kind of like the people that ended up with the NOLA grey rain edition. They ended up better off than those that were lucky enough to process the purchase.
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bonesy
Junior Member
Posts โข 1,387
Likes โข 264
July 2006
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by bonesy on Nov 19, 2012 11:52:50 GMT 1,
Or try to buy a 2nd print.
Or try to buy a 2nd print.
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by Coach on Nov 19, 2012 12:01:50 GMT 1, Stang, except that if the edition size is also 100, I rather expect that more than that number were refunded. Not all faile fans are on this forum. It could end up being a bun fight between those getting first sight of the next print. Maybe.
Stang, except that if the edition size is also 100, I rather expect that more than that number were refunded. Not all faile fans are on this forum. It could end up being a bun fight between those getting first sight of the next print. Maybe.
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stang
New Member
Posts โข 455
Likes โข 478
September 2010
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by stang on Nov 19, 2012 12:12:12 GMT 1, Stang, except that if the edition size is also 100, I rather expect that more than that number were refunded. Not all faile fans are on this forum. It could end up being a bun fight between those getting first sight of the next print. Maybe.
Ha- I know what you mean- so say 300 were refunded and the next release is a 100 edition of Happens Everyday there's gonna be problems!
Whatever the outcome this is becoming such a huge administrative headache for Faile that it must be swallowing up valuable painting time. Although incredibly generous they made the problem worse for themselves by allowing people to roll over their option to the next image. Should have just said "take it or leave it" on the next image and everyone would have been just as happy!
Stang, except that if the edition size is also 100, I rather expect that more than that number were refunded. Not all faile fans are on this forum. It could end up being a bun fight between those getting first sight of the next print. Maybe. Ha- I know what you mean- so say 300 were refunded and the next release is a 100 edition of Happens Everyday there's gonna be problems! Whatever the outcome this is becoming such a huge administrative headache for Faile that it must be swallowing up valuable painting time. Although incredibly generous they made the problem worse for themselves by allowing people to roll over their option to the next image. Should have just said "take it or leave it" on the next image and everyone would have been just as happy!
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Deleted
Posts โข 0
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January 1970
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by Deleted on Nov 19, 2012 12:15:07 GMT 1, I think Faile are probably less worried than the majority of people on here , discusing what might happen , wont happen, or could happen. Bloody good bit of advertising , im sure there would been less discussion if the print was released with no hitches.
cant wait for the next release, we can go through pages discussing what could have been
I think Faile are probably less worried than the majority of people on here , discusing what might happen , wont happen, or could happen. Bloody good bit of advertising , im sure there would been less discussion if the print was released with no hitches.
cant wait for the next release, we can go through pages discussing what could have been
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Deleted
Posts โข 0
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January 1970
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Faile ๐บ๐ธ New Print Release โข Show News โข Art For Sale, by Deleted on Nov 19, 2012 12:21:11 GMT 1, They should have just said here's a refund, good luck on the next one you try for.
i disagree, i would not have had an email if this the case.
They should have just said here's a refund, good luck on the next one you try for. i disagree, i would not have had an email if this the case.
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