Urban Art Association

i heard that the leonard street gallery made a mistake with the blurry mary a/p's. they thought there were five of each, when in fact there was only one. was it this or the lies print?

I think that's going a bit far Francis. Their prints are reasonably priced. They don't all sell out in a second. They exhibit plenty of great artists and put on good shows. In short, good for the scene. Not sure where you're coming from with that comment.

I'm certainly not an expert in the field and not 100% but I thought that a transaction isn't complete until you have received the goods. Unfortunately mistakes happen.

I got a call from them saying the print I had bought had been sold to someone else and they would refund me. My friend also got the same call. Apparently 2 of their sales people were walking around selling the same work. Why are so many Preview nights so disorganised? Most of the time galleries are very quiet - as soon as a load of people walk in they crumble. As Roy Keane said "Fail to prepare, prepare to fail"

yes I heard they oversold so it's not that they are not allowing you this print it's more a case of - there just isn't any to sell you, no more anywhere in the world as it's a limited edition print.

Best thing to do is to call, keep calm, state your disapointment and see if there are any AP's

Or maybe they can make it up to you some other how. But agreed, over selling is not good. Best to keep at least 5% back to allow for mistakes.

Oh, I was nothing to do with this show for the record

really sorry for your dissapointment. i too would be gutted.
best idea so far seems to be Frankie's, imo.
as for the criticisms of tlsg, i must say that all dealings i have had with them have been first rate. the staff have been great to deal with. they put on some amazing shows, and this scene would be much poorer without them.
btw, i said i didnt want the print, so went in ealier than those still queing for it, seemed a good idea to me - why make me wait while people paid for their print. and no, i didnt then go and buy the print!!

I am sure this has been covered by other people who have responded to the initial outburst.

My dealings with TLSG have been nothing short of perfect. There are many on this forum who will vouch for their professional approach, and in some cases understanding of the madness associated with chasing limited edition prints.

If you're after one of the "Believing..." prints, ping Beejoir himself, mention what has happened and I am sure he may be able to help.

TLSG will probably offer you something in return for the disappointment.

Y

tell off noodle with one hand and alienate the whole of england with the other nice.

maybe a compromise is needed?
ask for the refund, plead for compassion, do it nicely is the key.

but this thread also seems to be a love / hate tlsg thing.

the queue was terrible (letting people in who then bought the print was rubbish and then there were only approx 30 actually for sale as a lot had been sold before the show started). this is not said to 'slag them off' but maybe they read this and can learn form their mistakes?

Mistakes happen noodle, acting like a cunt won't get you anywhere, well it will it will get you in the fuck off and don't come back line.

As for being so distraught its only a piece of paper that you have missed out on its not the end of the world.
I'd love to call TLSG a bunch of profiteering tossers but lets have a think about this shall we.....

5 full time staff on a min of 20k each
Rent for a flashy gallery. £?
Elec/water/business rates/licenses
Artists %
Cost of flying artists over and putting them up, s**t ain't free mate.

They don't sit it their arm chairs making a quick few quid on ebay like most of the moaners on here, they give artists a platform and the resources they need to work.

Thanks for your help everyone! Much appreciated...

Just wanted to say that I have dealt with TLSG on several occasions and always found them to be top notch. I queued for some prints last year and they were great and even invited some early birds into the gallery when it started raining.

No they are not! I was offered a Beejoir Shell Blood For Oil print that they were going to release at their show. I personally talked to a gentleman at the gallery one week before the show and gave him my information over the phone. He then sent me an email confirmation via the internet the next day. Time goes by and after multiple emails from me asking them where my print was after a month or so they sent me an email saying they "oversold" the print and did not have one for me. There email was cold and simple. Not even a sorry! So with that said I truly feel like TLSG is a load of shit and I would never and I mean NEVER buy shit from them. Tell me how you can over sell a print that was sold to customers a week before the show even opened! By the way, they did the same thing to a friend of mine. On top of that it took nearly three weeks for them to refund our money and we had to email them multiple times in order to get our money back. All in all they are the worst gallery I have ever dealt with and I would never give them my business.

What Dave said.

This the lies print that was oversold on the internet sale also?

What a complete and utter farce.

Seriously stupid error imo.