streetgirl
New Member
Posts โข 731
Likes โข 35
May 2007
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Ebay Help - Yes I know, another call for help, by streetgirl on Feb 14, 2008 15:05:28 GMT 1, Okay, so I know that we have ten a penny (what does that really mean?) ebay threads and advice but well, they all tend to be very specific and useful in that situation.
So I'm calling on my fellow forum members for their expertise.
My partner recently bid on an item (not art) but was not the successful bidder...ho hum...she received an email from the seller basically eluding to the fact that the winning bidder had withdrawn and she had a second chance bid. She went straight to paypal via the item and links provided. Made the payment etc (has the history of that). A day or two passed and she emailed the seller confirming everything was okay, at the same time, got an email from Ebay saying the item had been withdrawn, which meant my partner lost the details from her history.
She's emailed Ebay who have just said 'it sounds like you've been duped by someone as you made the purchase outside of ebay so there's nothing we can do, furthermore, someone else won the auction'.
Any ideas? Surely there's something you can do? I thought paypal AND ebay protected you but not exclusively together.
Much appreciated.
Okay, so I know that we have ten a penny (what does that really mean?) ebay threads and advice but well, they all tend to be very specific and useful in that situation. So I'm calling on my fellow forum members for their expertise. My partner recently bid on an item (not art) but was not the successful bidder...ho hum...she received an email from the seller basically eluding to the fact that the winning bidder had withdrawn and she had a second chance bid. She went straight to paypal via the item and links provided. Made the payment etc (has the history of that). A day or two passed and she emailed the seller confirming everything was okay, at the same time, got an email from Ebay saying the item had been withdrawn, which meant my partner lost the details from her history. She's emailed Ebay who have just said 'it sounds like you've been duped by someone as you made the purchase outside of ebay so there's nothing we can do, furthermore, someone else won the auction'. Any ideas? Surely there's something you can do? I thought paypal AND ebay protected you but not exclusively together. Much appreciated. |
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Ebay Help - Yes I know, another call for help, by cannaebefannied on Feb 14, 2008 15:24:55 GMT 1, Has happened to me, didn't have a leg to stand on as it wasn't an official second chance offer from ebay, gave up in the end as it wasn't a lot of money and not worth the weeks of hassle.
Has happened to me, didn't have a leg to stand on as it wasn't an official second chance offer from ebay, gave up in the end as it wasn't a lot of money and not worth the weeks of hassle.
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streetgirl
New Member
Posts โข 731
Likes โข 35
May 2007
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Ebay Help - Yes I know, another call for help, by streetgirl on Feb 14, 2008 15:27:22 GMT 1, Oh Bugger it - really?
Did you make the payment through paypal?
I thought anything bought through there was protected?
Can't you file a claim with your credit card?
Anyone? Anyone? Bueller?
Oh Bugger it - really?
Did you make the payment through paypal?
I thought anything bought through there was protected?
Can't you file a claim with your credit card?
Anyone? Anyone? Bueller?
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Ebay Help - Yes I know, another call for help, by daveanthony28 on Feb 14, 2008 15:36:27 GMT 1, Not sure but e-bay seems riddled with things like this now. sold a Nokia N81 the other day, had the instant payment & a few hours later after i had supplied the tracking number - hey presto the money had been charged back. luckily the item was still sitting on my desk waiting for our courier to pick it up. e-bay say that the account had been hacked into & the paypal one as well.
Totally put me of buying or selling in future.
DA
Not sure but e-bay seems riddled with things like this now. sold a Nokia N81 the other day, had the instant payment & a few hours later after i had supplied the tracking number - hey presto the money had been charged back. luckily the item was still sitting on my desk waiting for our courier to pick it up. e-bay say that the account had been hacked into & the paypal one as well.
Totally put me of buying or selling in future.
DA
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