Petrusino
Junior Member
๐จ๏ธ 1,103
๐๐ป 545
November 2011
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Dolk โข Punk, by Petrusino on Jan 23, 2013 22:40:57 GMT 1, Gonna see how I get on with Seigo regarding a replacement. Also considering getting in touch with Graham Bignell to see how much restoration would cost and sending a bill to Seigo. Seems people's expectations of print condition once delivered is pretty low. If I spend the best part of ยฃ367 on a print I expect it to be virtually perfect regardless of where it's been sent from.
I Totally agree with you Ruggs, some artists with ยฃ25, are able to delivering you a print in 4 days (including customs clearance) from another continent..... I paid ยฃ 20 for my shipment, and after nearly 15 days from the day of shipment, my print, as that of someone else is not even arrived to customs, someone instead has received it damaged. nobody asked me if I wanted to pay 10 pounds more, in order to receive the print in less time e in in a safer manner, on nearly ยฃ 300 pounds of spending this would haven't been a problem..."Seems people's expectations of print condition once delivered is pretty low." absolutely.
Gonna see how I get on with Seigo regarding a replacement. Also considering getting in touch with Graham Bignell to see how much restoration would cost and sending a bill to Seigo. Seems people's expectations of print condition once delivered is pretty low. If I spend the best part of ยฃ367 on a print I expect it to be virtually perfect regardless of where it's been sent from. I Totally agree with you Ruggs, some artists with ยฃ25, are able to delivering you a print in 4 days (including customs clearance) from another continent..... I paid ยฃ 20 for my shipment, and after nearly 15 days from the day of shipment, my print, as that of someone else is not even arrived to customs, someone instead has received it damaged. nobody asked me if I wanted to pay 10 pounds more, in order to receive the print in less time e in in a safer manner, on nearly ยฃ 300 pounds of spending this would haven't been a problem..."Seems people's expectations of print condition once delivered is pretty low." absolutely. |
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Deleted
๐จ๏ธ 0
๐๐ป
January 1970
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Dolk โข Punk, by Deleted on Jan 23, 2013 23:10:54 GMT 1, 
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Rsyok
Junior Member
๐จ๏ธ 3,375
๐๐ป 507
January 2008
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Dolk โข Punk, by Rsyok on Jan 23, 2013 23:15:14 GMT 1, What kind of damage is it Ruggs ? Soft edge (normal hmp) or dented through layers etc.
Paper does get damaged you have dealt with Seigo before why suspect him ?
He's sent it insured so will claim for you.
Could be worse if it wasn't insured.
Bignell will prob charge ยฃ90 ish.
This formats strange I can't find Freerange anywhere ?
What kind of damage is it Ruggs ? Soft edge (normal hmp) or dented through layers etc.
Paper does get damaged you have dealt with Seigo before why suspect him ?
He's sent it insured so will claim for you.
Could be worse if it wasn't insured.
Bignell will prob charge ยฃ90 ish.
This formats strange I can't find Freerange anywhere ?
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kenzler
New Member
๐จ๏ธ 740
๐๐ป 132
September 2011
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Dolk โข Punk, by kenzler on Jan 23, 2013 23:37:27 GMT 1, Still waiting myself
Still waiting myself
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Ruggs
Full Member
๐จ๏ธ 8,963
๐๐ป 4,581
January 2008
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Dolk โข Punk, by Ruggs on Jan 23, 2013 23:41:50 GMT 1, What kind of damage is it Ruggs ? Soft edge (normal hmp) or dented through layers etc. Paper does get damaged you have dealt with Seigo before why suspect him ? He's sent it insured so will claim for you. Could be worse if it wasn't insured. Bignell will prob charge ยฃ90 ish. This formats strange I can't find Freerange anywhere ?
It's paper damage. Both sides of the head. I'll post pictures when I get to work tomorrow. I have dealt with Seigo in the past without a single problem but this time he's been impossible to get hold of and when I have he's come back with one lame excuse after another. Not helpful at all. Some people on here are still waiting for theirs. Seigo is blaming the courier. The tube is near perfect and the print packaged well, so I feel the print was damaged prior to sending. The problem with sending the print back is firstly I'll have to pay postage (ยฃ30) and then will have to find another ยฃ67 to customs. To be honest I might as well see what Graham Bignell can do.
What kind of damage is it Ruggs ? Soft edge (normal hmp) or dented through layers etc. Paper does get damaged you have dealt with Seigo before why suspect him ? He's sent it insured so will claim for you. Could be worse if it wasn't insured. Bignell will prob charge ยฃ90 ish. This formats strange I can't find Freerange anywhere ? It's paper damage. Both sides of the head. I'll post pictures when I get to work tomorrow. I have dealt with Seigo in the past without a single problem but this time he's been impossible to get hold of and when I have he's come back with one lame excuse after another. Not helpful at all. Some people on here are still waiting for theirs. Seigo is blaming the courier. The tube is near perfect and the print packaged well, so I feel the print was damaged prior to sending. The problem with sending the print back is firstly I'll have to pay postage (ยฃ30) and then will have to find another ยฃ67 to customs. To be honest I might as well see what Graham Bignell can do. |
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sohohoho
Junior Member
๐จ๏ธ 1,693
๐๐ป 451
April 2011
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Dolk โข Punk, by sohohoho on Jan 24, 2013 7:46:52 GMT 1, ruggs, you paid for an art print in new condition, accept nothing less.
ruggs, you paid for an art print in new condition, accept nothing less.
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Gard
Junior Member
๐จ๏ธ 1,604
๐๐ป 1,246
June 2012
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Dolk โข Punk, by Gard on Jan 24, 2013 11:00:23 GMT 1, That's bad. You shouldn't accept anything else then mint condition. You should call customs and ask how you can avoid the fee becauseyou are getting a replacement print.
That's bad. You shouldn't accept anything else then mint condition. You should call customs and ask how you can avoid the fee becauseyou are getting a replacement print.
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Cornish Crayon
Junior Member
๐จ๏ธ 3,965
๐๐ป 2,902
December 2007
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Dolk โข Punk, by Cornish Crayon on Jan 24, 2013 11:01:59 GMT 1, Its four times as bad !!!!! Lol
Its four times as bad !!!!! Lol
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dazzer1973
New Member
๐จ๏ธ 469
๐๐ป 38
October 2011
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Dolk โข Punk, by dazzer1973 on Jan 24, 2013 14:18:44 GMT 1, my tracking says delivered is that to the area post office as i had nothing in post yet ?
my tracking says delivered is that to the area post office as i had nothing in post yet ?
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Dolk โข Punk, by Richard Seabrooke on Jan 24, 2013 16:09:35 GMT 1, I received mine and it's the same, damaged for a hole in the tube the size of which looks like it was torpedoed... Have to go to the post office to get a claim number, very annoying considering the wait to get it?!
I received mine and it's the same, damaged for a hole in the tube the size of which looks like it was torpedoed... Have to go to the post office to get a claim number, very annoying considering the wait to get it?!
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AFR1KA
Junior Member
๐จ๏ธ 2,694
๐๐ป 2,084
December 2009
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Dolk โข Punk, by AFR1KA on Jan 24, 2013 16:17:52 GMT 1, For the amount of money these were sold at you should get a print that is mint. Send it back and get a new one. I don't know why you would have to pay fees again since its a replacement.
For the amount of money these were sold at you should get a print that is mint. Send it back and get a new one. I don't know why you would have to pay fees again since its a replacement.
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Martin M
New Member
๐จ๏ธ 493
๐๐ป 703
February 2009
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Dolk โข Punk, by Martin M on Jan 25, 2013 17:08:26 GMT 1, just got a customs charge of ยฃ27.03, going for pickup tomorrow, hopefully all intact. Thats bad damage Ruggs, send back if you ask me and get the costs back from Siego. good luck
just got a customs charge of ยฃ27.03, going for pickup tomorrow, hopefully all intact. Thats bad damage Ruggs, send back if you ask me and get the costs back from Siego. good luck
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Ruggs
Full Member
๐จ๏ธ 8,963
๐๐ป 4,581
January 2008
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Dolk โข Punk, by Ruggs on Jan 25, 2013 17:27:33 GMT 1, just got a customs charge of ยฃ27.03, going for pickup tomorrow, hopefully all intact. Thats bad damage Ruggs, send back if you ask me and get the costs back from Siego. good luck
Cheers martinm. Hope all is good with yours and everyone else's whose still waiting for theirs to arrive. Seigo was very understanding after I sent him those photographs above and has duly sorted me out another print. Just checked Japan Post and it appears to be on its way already. Now to keep everything crossed until sometime next week.
just got a customs charge of ยฃ27.03, going for pickup tomorrow, hopefully all intact. Thats bad damage Ruggs, send back if you ask me and get the costs back from Siego. good luck Cheers martinm. Hope all is good with yours and everyone else's whose still waiting for theirs to arrive. Seigo was very understanding after I sent him those photographs above and has duly sorted me out another print. Just checked Japan Post and it appears to be on its way already. Now to keep everything crossed until sometime next week. |
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Billy Sport
Junior Member
๐จ๏ธ 1,252
๐๐ป 79
February 2008
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Dolk โข Punk, by Billy Sport on Jan 25, 2013 18:19:58 GMT 1, got a bill from parcelfarce for ยฃ156, I asked Seigo to put tariff code 9702 on and he confirmed he did. I have to pay the 'ing charge and now claim back, and by the sounds of it , theres a good chance the tube has been used for the inter postal baseball championships...
got a bill from parcelfarce for ยฃ156, I asked Seigo to put tariff code 9702 on and he confirmed he did. I have to pay the 'ing charge and now claim back, and by the sounds of it , theres a good chance the tube has been used for the inter postal baseball championships...
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kenzler
New Member
๐จ๏ธ 740
๐๐ป 132
September 2011
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Dolk โข Punk, by kenzler on Jan 26, 2013 13:50:45 GMT 1, Never used parcel force for overseas so I assume they send a letter asking for funds then they deliver?
DHL deliver and invoice you later for example.
Thanks
Never used parcel force for overseas so I assume they send a letter asking for funds then they deliver?
DHL deliver and invoice you later for example.
Thanks
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Ruggs
Full Member
๐จ๏ธ 8,963
๐๐ป 4,581
January 2008
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Dolk โข Punk, by Ruggs on Jan 26, 2013 15:36:37 GMT 1, Never used parcel force for overseas so I assume they send a letter asking for funds then they deliver? DHL deliver and invoice you later for example. Thanks
I picked mine up from the local ParcelForce office on Wednesday and paid there and then for mine but I got the customs invoice through yesterday. I expect one should turn up in the post very soon kenzler.
Never used parcel force for overseas so I assume they send a letter asking for funds then they deliver? DHL deliver and invoice you later for example. Thanks I picked mine up from the local ParcelForce office on Wednesday and paid there and then for mine but I got the customs invoice through yesterday. I expect one should turn up in the post very soon kenzler. |
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Deleted
๐จ๏ธ 0
๐๐ป
January 1970
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Dolk โข Punk, by Deleted on Jan 28, 2013 14:49:40 GMT 1, Just got my Dolk pope back from the framers (sorry about poor iPhone pictures, i have jsut got it back and will post better pictures later):
Just got my Dolk pope back from the framers (sorry about poor iPhone pictures, i have jsut got it back and will post better pictures later): |
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Gulosten
New Member
๐จ๏ธ 527
๐๐ป 217
March 2012
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Dolk โข Punk, by Gulosten on Jan 28, 2013 16:56:02 GMT 1, Just got my Dolk pope back from the framers (sorry about poor iPhone pictures, i have jsut got it back and will post better pictures later):
Congrats! Looks very nice!
Just got my Dolk pope back from the framers (sorry about poor iPhone pictures, i have jsut got it back and will post better pictures later): Congrats! Looks very nice! |
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dazzer1973
New Member
๐จ๏ธ 469
๐๐ป 38
October 2011
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Dolk โข Punk, by dazzer1973 on Jan 28, 2013 17:36:24 GMT 1, Just got my Dolk pope back from the framers (sorry about poor iPhone pictures, i have jsut got it back and will post better pictures later): Congrats! Looks very nice nice framing that looks nice looking forward to getting my pope tuesday figures crossed it ant damaged
Just got my Dolk pope back from the framers (sorry about poor iPhone pictures, i have jsut got it back and will post better pictures later): Congrats! Looks very nice nice framing that looks nice looking forward to getting my pope tuesday figures crossed it ant damaged |
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dazzer1973
New Member
๐จ๏ธ 469
๐๐ป 38
October 2011
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Dolk โข Punk, by dazzer1973 on Jan 28, 2013 17:41:37 GMT 1, just got a customs charge of ยฃ27.03, going for pickup tomorrow, hopefully all intact. Thats bad damage Ruggs, send back if you ask me and get the costs back from Siego. good luck Cheers martinm. Hope all is good with yours and everyone else's whose still waiting for theirs to arrive. Seigo was very understanding after I sent him those photographs above and has duly sorted me out another print. Just checked Japan Post and it appears to be on its way already. Now to keep everything crossed until sometime next week.
wow i got charged ยฃ67.62 i have a customs form in hand any tips on what to put in the space heeded details of customs duty or import vat incorrectly charged
just got a customs charge of ยฃ27.03, going for pickup tomorrow, hopefully all intact. Thats bad damage Ruggs, send back if you ask me and get the costs back from Siego. good luck Cheers martinm. Hope all is good with yours and everyone else's whose still waiting for theirs to arrive. Seigo was very understanding after I sent him those photographs above and has duly sorted me out another print. Just checked Japan Post and it appears to be on its way already. Now to keep everything crossed until sometime next week. wow i got charged ยฃ67.62 i have a customs form in hand any tips on what to put in the space heeded details of customs duty or import vat incorrectly charged |
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dazzer1973
New Member
๐จ๏ธ 469
๐๐ป 38
October 2011
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Dolk โข Punk, by dazzer1973 on Jan 29, 2013 14:16:06 GMT 1, got my pope today no damage at all fewww
got my pope today no damage at all fewww
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rowan
Junior Member
๐จ๏ธ 1,253
๐๐ป 198
August 2008
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Dolk โข Punk, by rowan on Jan 29, 2013 15:35:53 GMT 1, My tracking code says: Retention
Anyone have any ideas what this means, as I've no way of finding out where it is etc!
My tracking code says: Retention
Anyone have any ideas what this means, as I've no way of finding out where it is etc!
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Ruggs
Full Member
๐จ๏ธ 8,963
๐๐ป 4,581
January 2008
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Dolk โข Punk, by Ruggs on Jan 29, 2013 16:43:52 GMT 1, My tracking code says: Retention Anyone have any ideas what this means, as I've no way of finding out where it is etc!
My tracking code says: Retention Anyone have any ideas what this means, as I've no way of finding out where it is etc! You could either e-mail them at parcelforce@parcelforce.co.uk or ring 08448 004466. They might be able to shed some light on what's going on with your print. |
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rowan
Junior Member
๐จ๏ธ 1,253
๐๐ป 198
August 2008
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Dolk โข Punk, by rowan on Jan 29, 2013 17:00:34 GMT 1, Thanks Ruggs!
It's been sat at the depo since the 23rd waiting for a payment of ยฃ27.03!
Thanks Ruggs!
It's been sat at the depo since the 23rd waiting for a payment of ยฃ27.03!
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Ruggs
Full Member
๐จ๏ธ 8,963
๐๐ป 4,581
January 2008
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Dolk โข Punk, by Ruggs on Jan 29, 2013 17:05:58 GMT 1, Interesting regarding the customs charges. Some people are paying ยฃ67.62 and some ยฃ27.03!
Interesting regarding the customs charges. Some people are paying ยฃ67.62 and some ยฃ27.03!
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ricobenfico
Junior Member
๐จ๏ธ 3,174
๐๐ป 364
May 2008
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Dolk โข Punk, by ricobenfico on Jan 29, 2013 20:39:40 GMT 1, Interesting regarding the customs charges. Some people are paying ยฃ67.62 and some ยฃ27.03!
It'll have been whomever (Customs Officer) was on duty at the time these specific tubes passed through HMRC. The "ยฃ27.03" guy knew what he was doing and the "ยฃ67.62" didn't. because I can't see the tubes being marked different in regards to value and content.
Interesting regarding the customs charges. Some people are paying ยฃ67.62 and some ยฃ27.03! It'll have been whomever (Customs Officer) was on duty at the time these specific tubes passed through HMRC. The "ยฃ27.03" guy knew what he was doing and the "ยฃ67.62" didn't. because I can't see the tubes being marked different in regards to value and content. |
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kenzler
New Member
๐จ๏ธ 740
๐๐ป 132
September 2011
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Dolk โข Punk, by kenzler on Jan 29, 2013 21:09:20 GMT 1, Rowan my was the same mate since 23rd.
Had a letter off customs today for ยฃ27.03
Rowan my was the same mate since 23rd.
Had a letter off customs today for ยฃ27.03
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rowan
Junior Member
๐จ๏ธ 1,253
๐๐ป 198
August 2008
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Dolk โข Punk, by rowan on Jan 30, 2013 2:31:16 GMT 1, Now I just hope it's not damaged!
Now I just hope it's not damaged!
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Deleted
๐จ๏ธ 0
๐๐ป
January 1970
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Dolk โข Punk, by Deleted on Jan 30, 2013 8:34:13 GMT 1, If it is could you ensure to update us fully - thanks.
If it is could you ensure to update us fully - thanks.
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