letiss
Junior Member
🗨️ 1,658
👍🏻 689
August 2011
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Invader • Astro Boy , Mona Lisa , Princess Peach , by letiss on Jun 17, 2014 13:36:33 GMT 1, No one besides me opted for Fedex or DHL??? how much you paid for shipping?? i paid 5000 yen for shipping to the uk
No one besides me opted for Fedex or DHL??? how much you paid for shipping?? i paid 5000 yen for shipping to the uk Didn't know there was an option to choose carriers? Looks like UK members can claim to HMRC for around £40 in excess VAT. |
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Invader • Astro Boy , Mona Lisa , Princess Peach , by humansucks on Jun 17, 2014 13:50:54 GMT 1, i paid 5000 yen for shipping to the uk Didn't know there was an option to choose carriers? Looks like UK members can claim to HMRC for around £40 in excess VAT.
i paid 5000 yen for shipping to the uk Didn't know there was an option to choose carriers? Looks like UK members can claim to HMRC for around £40 in excess VAT. They informed me that I had the opportunity to receive the print also trough fedex or dhl paying about 9000 yen instead of 5000.. I am registered on fedex so I provided them my fedex code in order to pay the fedex bill at the moment of delivery, as they ask me to do. But the bill that I received from fedex is 17000 yen, not 9000. a very unprofessional behavior. I have written to them but they did not answer me. Don't you think tthey had to inform me on the price before shipping? |
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sohohoho
Junior Member
🗨️ 1,693
👍🏻 451
April 2011
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Invader • Astro Boy , Mona Lisa , Princess Peach , by sohohoho on Jun 17, 2014 14:27:53 GMT 1, Didn't know there was an option to choose carriers? Looks like UK members can claim to HMRC for around £40 in excess VAT. They informed me that I had the opportunity to receive the print also trough fedex or dhl paying about 9000 yen instead of 5000.. I am registered on fedex so I provided them my fedex code in order to pay the fedex bill at the moment of delivery, as they ask me to do. But the bill that I received from fedex is 17000 yen, not 9000. a very unprofessional behavior. I have written to them but they did not answer me. Don't you think tthey had to inform me on the price before shipping?
Didn't know there was an option to choose carriers? Looks like UK members can claim to HMRC for around £40 in excess VAT. They informed me that I had the opportunity to receive the print also trough fedex or dhl paying about 9000 yen instead of 5000.. I am registered on fedex so I provided them my fedex code in order to pay the fedex bill at the moment of delivery, as they ask me to do. But the bill that I received from fedex is 17000 yen, not 9000. a very unprofessional behavior. I have written to them but they did not answer me. Don't you think tthey had to inform me on the price before shipping? It sounds like your FedEx bill also includes the cost of import tax. Have you checked? |
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Invader • Astro Boy , Mona Lisa , Princess Peach , by humansucks on Jun 17, 2014 14:44:08 GMT 1, They informed me that I had the opportunity to receive the print also trough fedex or dhl paying about 9000 yen instead of 5000.. I am registered on fedex so I provided them my fedex code in order to pay the fedex bill at the moment of delivery, as they ask me to do. But the bill that I received from fedex is 17000 yen, not 9000. a very unprofessional behavior. I have written to them but they did not answer me. Don't you think tthey had to inform me on the price before shipping? It sounds like your FedEx bill also includes the cost of import tax. Have you checked?
They informed me that I had the opportunity to receive the print also trough fedex or dhl paying about 9000 yen instead of 5000.. I am registered on fedex so I provided them my fedex code in order to pay the fedex bill at the moment of delivery, as they ask me to do. But the bill that I received from fedex is 17000 yen, not 9000. a very unprofessional behavior. I have written to them but they did not answer me. Don't you think tthey had to inform me on the price before shipping? It sounds like your FedEx bill also includes the cost of import tax. Have you checked? Import tax are apart; i paid about £70 as import tax at the delivery. the fedex bill of 17000 yen are for "transport costs" and "fuel supplement" . Print worth what I paid ; but their behavior was unprofessional. they do not reply to the email in which I ask an explanation. I think that before debiting a 100 pounds shipping to a client they should ask to the client if for him it is ok. |
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oxomo
New Member
🗨️ 198
👍🏻 113
May 2014
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Invader • Astro Boy , Mona Lisa , Princess Peach , by oxomo on Jun 17, 2014 16:36:19 GMT 1, It sounds like your FedEx bill also includes the cost of import tax. Have you checked? Import tax are apart; i paid about £70 as import tax at the delivery. the fedex bill of 17000 yen are for "transport costs" and "fuel supplement" . Print worth what I paid ; but their behavior was unprofessional. they do not reply to the email in which I ask an explanation. I think that before debiting a 100 pounds shipping to a client they should ask to the client if for him it is ok.
I had the same issue, but got charged 20,000 Yen! Just like you, I emailed the gallery straight away. I did get a response though...
I emailed them and asked...
"Can I ask does it seem normal that I would have been charged so much by FedEx, 15,000 Yen more than your original shipping price of 5,000 Yen?"
and their response was...
"It was your choice to use Fedex and not ours.
"Original Shipping" is for the post office service.
Depends on where you live, your post office service quality differs.
Some people prefer Fedex/DHL for this reason.
This is why we give people a choice for the shipping carrier."
Needless to say I was pretty unimpressed by the whole thing, and though that their response was inconsiderate and unprofessional. I was unaware that my location had anything to do with it, as I provided them my address before they gave me a shipping cost. Poor all round!
But I do love the print :-)
It sounds like your FedEx bill also includes the cost of import tax. Have you checked? Import tax are apart; i paid about £70 as import tax at the delivery. the fedex bill of 17000 yen are for "transport costs" and "fuel supplement" . Print worth what I paid ; but their behavior was unprofessional. they do not reply to the email in which I ask an explanation. I think that before debiting a 100 pounds shipping to a client they should ask to the client if for him it is ok. I had the same issue, but got charged 20,000 Yen! Just like you, I emailed the gallery straight away. I did get a response though... I emailed them and asked... "Can I ask does it seem normal that I would have been charged so much by FedEx, 15,000 Yen more than your original shipping price of 5,000 Yen?" and their response was... "It was your choice to use Fedex and not ours. "Original Shipping" is for the post office service. Depends on where you live, your post office service quality differs. Some people prefer Fedex/DHL for this reason. This is why we give people a choice for the shipping carrier." Needless to say I was pretty unimpressed by the whole thing, and though that their response was inconsiderate and unprofessional. I was unaware that my location had anything to do with it, as I provided them my address before they gave me a shipping cost. Poor all round! But I do love the print :-) |
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Invader • Astro Boy , Mona Lisa , Princess Peach , by humansucks on Jun 17, 2014 17:06:56 GMT 1, Import tax are apart; i paid about £70 as import tax at the delivery. the fedex bill of 17000 yen are for "transport costs" and "fuel supplement" . Print worth what I paid ; but their behavior was unprofessional. they do not reply to the email in which I ask an explanation. I think that before debiting a 100 pounds shipping to a client they should ask to the client if for him it is ok. I had the same issue, but got charged 20,000 Yen! Just like you, I emailed the gallery straight away. I did get a response though... I emailed them and asked... "Can I ask does it seem normal that I would have been charged so much by FedEx, 15,000 Yen more than your original shipping price of 5,000 Yen?" and their response was... "It was your choice to use Fedex and not ours. "Original Shipping" is for the post office service. Depends on where you live, your post office service quality differs. Some people prefer Fedex/DHL for this reason. This is why we give people a choice for the shipping carrier." Needless to say I was pretty unimpressed by the whole thing, and though that their response was inconsiderate and unprofessional. I was unaware that my location had anything to do with it, as I provided them my address before they gave me a shipping cost. Poor all round! But I do love the print :-)
Import tax are apart; i paid about £70 as import tax at the delivery. the fedex bill of 17000 yen are for "transport costs" and "fuel supplement" . Print worth what I paid ; but their behavior was unprofessional. they do not reply to the email in which I ask an explanation. I think that before debiting a 100 pounds shipping to a client they should ask to the client if for him it is ok. I had the same issue, but got charged 20,000 Yen! Just like you, I emailed the gallery straight away. I did get a response though... I emailed them and asked... "Can I ask does it seem normal that I would have been charged so much by FedEx, 15,000 Yen more than your original shipping price of 5,000 Yen?" and their response was... "It was your choice to use Fedex and not ours. "Original Shipping" is for the post office service. Depends on where you live, your post office service quality differs. Some people prefer Fedex/DHL for this reason. This is why we give people a choice for the shipping carrier." Needless to say I was pretty unimpressed by the whole thing, and though that their response was inconsiderate and unprofessional. I was unaware that my location had anything to do with it, as I provided them my address before they gave me a shipping cost. Poor all round! But I do love the print :-) I know that Faile ships with fedex worldwide for just $ 40, as papermonster gallery and others. I never imagined a figure like the one I had to pay. The problem is not the amount itself, but the fact that the gallery has not asked me to confirm if the real shipping cost was good or not for me. and if fedex had charged to us 100,000 yen?? they sent the print flat in a japanese origami style, without worrying about the size and how much I would have to pay on delivery. really unprofessional. but I love the print too. |
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Invaded 420
Junior Member
🗨️ 2,757
👍🏻 1,959
August 2013
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Invader • Astro Boy , Mona Lisa , Princess Peach , by Invaded 420 on Jun 17, 2014 18:29:10 GMT 1, I had the same issue, but got charged 20,000 Yen! Just like you, I emailed the gallery straight away. I did get a response though... I emailed them and asked... "Can I ask does it seem normal that I would have been charged so much by FedEx, 15,000 Yen more than your original shipping price of 5,000 Yen?" and their response was... "It was your choice to use Fedex and not ours. "Original Shipping" is for the post office service. Depends on where you live, your post office service quality differs. Some people prefer Fedex/DHL for this reason. This is why we give people a choice for the shipping carrier." Needless to say I was pretty unimpressed by the whole thing, and though that their response was inconsiderate and unprofessional. I was unaware that my location had anything to do with it, as I provided them my address before they gave me a shipping cost. Poor all round! But I do love the print :-) I know that Faile ships with fedex worldwide for just $ 40, as papermonster gallery and others. I never imagined a figure like the one I had to pay. The problem is not the amount itself, but the fact that the gallery has not asked me to confirm if the real shipping cost was good or not for me. and if fedex had charged to us 100,000 yen?? they sent the print flat in a japanese origami style, without worrying about the size and how much I would have to pay on delivery. really unprofessional. but I love the print too.
would you have preferred them to roll the print and send to you in a tube? It had to come flat surely as the paper used is super thick. Boarderline thin card.
I had the same issue, but got charged 20,000 Yen! Just like you, I emailed the gallery straight away. I did get a response though... I emailed them and asked... "Can I ask does it seem normal that I would have been charged so much by FedEx, 15,000 Yen more than your original shipping price of 5,000 Yen?" and their response was... "It was your choice to use Fedex and not ours. "Original Shipping" is for the post office service. Depends on where you live, your post office service quality differs. Some people prefer Fedex/DHL for this reason. This is why we give people a choice for the shipping carrier." Needless to say I was pretty unimpressed by the whole thing, and though that their response was inconsiderate and unprofessional. I was unaware that my location had anything to do with it, as I provided them my address before they gave me a shipping cost. Poor all round! But I do love the print :-) I know that Faile ships with fedex worldwide for just $ 40, as papermonster gallery and others. I never imagined a figure like the one I had to pay. The problem is not the amount itself, but the fact that the gallery has not asked me to confirm if the real shipping cost was good or not for me. and if fedex had charged to us 100,000 yen?? they sent the print flat in a japanese origami style, without worrying about the size and how much I would have to pay on delivery. really unprofessional. but I love the print too. would you have preferred them to roll the print and send to you in a tube? It had to come flat surely as the paper used is super thick. Boarderline thin card. |
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Invader • Astro Boy , Mona Lisa , Princess Peach , by humansucks on Jun 17, 2014 20:01:42 GMT 1, I know that Faile ships with fedex worldwide for just $ 40, as papermonster gallery and others. I never imagined a figure like the one I had to pay. The problem is not the amount itself, but the fact that the gallery has not asked me to confirm if the real shipping cost was good or not for me. and if fedex had charged to us 100,000 yen?? they sent the print flat in a japanese origami style, without worrying about the size and how much I would have to pay on delivery. really unprofessional. but I love the print too. would you have preferred them to roll the print and send to you in a tube? It had to come flat surely as the paper used is super thick. Boarderline thin card.
I know that Faile ships with fedex worldwide for just $ 40, as papermonster gallery and others. I never imagined a figure like the one I had to pay. The problem is not the amount itself, but the fact that the gallery has not asked me to confirm if the real shipping cost was good or not for me. and if fedex had charged to us 100,000 yen?? they sent the print flat in a japanese origami style, without worrying about the size and how much I would have to pay on delivery. really unprofessional. but I love the print too. would you have preferred them to roll the print and send to you in a tube? It had to come flat surely as the paper used is super thick. Boarderline thin card. No, the packaging was done really well, I just have not enjoyed the way they handled shipping service. in many countries to provide a price for a service to a client and then make him pay another is a fraud. |
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FЯ
Full Member
🗨️ 8,264
👍🏻 9,252
May 2013
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Invader • Astro Boy , Mona Lisa , Princess Peach , by FЯ on Jun 17, 2014 20:03:29 GMT 1, would you have preferred them to roll the print and send to you in a tube? It had to come flat surely as the paper used is super thick. Boarderline thin card. No, the packaging was done really well, I just have not enjoyed the way they handled shipping service. in many countries to provide a price for a service to a client and then make him pay another is a fraud.
not every country has them.
you would have had to pay whatever service you chose.
and you should have told them the commodity code to write on the tube.
you would have only been charged 5% then.
would you have preferred them to roll the print and send to you in a tube? It had to come flat surely as the paper used is super thick. Boarderline thin card. No, the packaging was done really well, I just have not enjoyed the way they handled shipping service. in many countries to provide a price for a service to a client and then make him pay another is a fraud. You cannot expect a gallery to know every countries import fees. not every country has them. you would have had to pay whatever service you chose. and you should have told them the commodity code to write on the tube. you would have only been charged 5% then. |
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Deleted
🗨️ 0
👍🏻
January 1970
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Invader • Astro Boy , Mona Lisa , Princess Peach , by Deleted on Jun 17, 2014 20:06:05 GMT 1, No, the packaging was done really well, I just have not enjoyed the way they handled shipping service. in many countries to provide a price for a service to a client and then make him pay another is a fraud. You cannot expect a gallery to know every countries import fees. not every country has them. you would have had to pay whatever service you chose. and you should have told them the commodity code to write on the tube. you would have only been charged 5% then.
No, the packaging was done really well, I just have not enjoyed the way they handled shipping service. in many countries to provide a price for a service to a client and then make him pay another is a fraud. You cannot expect a gallery to know every countries import fees. not every country has them. you would have had to pay whatever service you chose. and you should have told them the commodity code to write on the tube. you would have only been charged 5% then. Can anybody tell me the correct commodity code the gallery should be using so we only get charge 5% ? |
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Invader • Astro Boy , Mona Lisa , Princess Peach , by humansucks on Jun 17, 2014 20:21:50 GMT 1, No, the packaging was done really well, I just have not enjoyed the way they handled shipping service. in many countries to provide a price for a service to a client and then make him pay another is a fraud. You cannot expect a gallery to know every countries import fees. not every country has them. you would have had to pay whatever service you chose. and you should have told them the commodity code to write on the tube. you would have only been charged 5% then.
I paid the shipping charges a few days after delivery , through my fedex account (at the moment of delivery I paid customs charges: £70) . I paid £ 100, instead they told me that I would have to pay around £ 40 for the shipping; but I repeat, I do not care to have paid a little more, because I love Invader and I love this print. it's just that I did not like the gallery target behavior.
No, the packaging was done really well, I just have not enjoyed the way they handled shipping service. in many countries to provide a price for a service to a client and then make him pay another is a fraud. You cannot expect a gallery to know every countries import fees. not every country has them. you would have had to pay whatever service you chose. and you should have told them the commodity code to write on the tube. you would have only been charged 5% then. I'm not complaining about customs charges, those are another thing. I lament that they have not written to me before shipping "Hey, shipping costs for Fedex are £100, not £40 as we had written to you in the beginning, it is a problem for you?" I paid the shipping charges a few days after delivery , through my fedex account (at the moment of delivery I paid customs charges: £70) . I paid £ 100, instead they told me that I would have to pay around £ 40 for the shipping; but I repeat, I do not care to have paid a little more, because I love Invader and I love this print. it's just that I did not like the gallery target behavior. |
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FЯ
Full Member
🗨️ 8,264
👍🏻 9,252
May 2013
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Invader • Astro Boy , Mona Lisa , Princess Peach , by FЯ on Jun 17, 2014 20:27:58 GMT 1, You cannot expect a gallery to know every countries import fees. not every country has them. you would have had to pay whatever service you chose. and you should have told them the commodity code to write on the tube. you would have only been charged 5% then. I'm not complaining about customs charges, those are another thing. I lament that they have not written to me before shipping "Hey, shipping costs for Fedex are £100, not £40 as we had written to you in the beginning, it is a problem for you?"
if you chose the more expensive one then is that their fault?
You cannot expect a gallery to know every countries import fees. not every country has them. you would have had to pay whatever service you chose. and you should have told them the commodity code to write on the tube. you would have only been charged 5% then. I'm not complaining about customs charges, those are another thing. I lament that they have not written to me before shipping "Hey, shipping costs for Fedex are £100, not £40 as we had written to you in the beginning, it is a problem for you?" I guess they would have quoted the most basic postage cost though. if you chose the more expensive one then is that their fault? |
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Invader • Astro Boy , Mona Lisa , Princess Peach , by humansucks on Jun 17, 2014 20:31:21 GMT 1, no my bill of £100 is for Fedex "Economy"...
no my bill of £100 is for Fedex "Economy"...
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FЯ
Full Member
🗨️ 8,264
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May 2013
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Invader • Astro Boy , Mona Lisa , Princess Peach , by FЯ on Jun 17, 2014 20:33:29 GMT 1, no my bill of £100 is for Fedex "Economy"...
no my bill of £100 is for Fedex "Economy"... Yes but maybe they quoted the lower postage cost which you could have chosen? Dhl for example was maybe the basic rate? |
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Invader • Astro Boy , Mona Lisa , Princess Peach , by humansucks on Jun 17, 2014 20:39:45 GMT 1, no my bill of £100 is for Fedex "Economy"... Yes but maybe they quoted the lower postage cost which you could have chosen? Dhl for example was maybe the basic rate?
"Regarding the price difference, depends on which service you chose (priority or economy) it all differs. We assume with Fedex economy which is the cheapest service you can chose, it will be around ¥8,000-"
I said: ok for fedex economy; they asked if I had a FedEx account number; I answered yes, I provided them my code and then instead of 8000 a couple of days after delivery I had to pay 17000 yen. And Gallery target does not respond to me. end of the story
no my bill of £100 is for Fedex "Economy"... Yes but maybe they quoted the lower postage cost which you could have chosen? Dhl for example was maybe the basic rate? I paste what they wrote to me: "Regarding the price difference, depends on which service you chose (priority or economy) it all differs. We assume with Fedex economy which is the cheapest service you can chose, it will be around ¥8,000-" I said: ok for fedex economy; they asked if I had a FedEx account number; I answered yes, I provided them my code and then instead of 8000 a couple of days after delivery I had to pay 17000 yen. And Gallery target does not respond to me. end of the story |
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matthoff
New Member
🗨️ 24
👍🏻 13
April 2014
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Invader • Astro Boy , Mona Lisa , Princess Peach , by matthoff on Jun 17, 2014 23:31:52 GMT 1, Update here. I ended up getting the tracking number late afternoon Monday and the package arrived on Tuesday. Wasn't held up in Australia for any reason, and actually pretty fast shipping considering it left on Saturday.
Update here. I ended up getting the tracking number late afternoon Monday and the package arrived on Tuesday. Wasn't held up in Australia for any reason, and actually pretty fast shipping considering it left on Saturday.
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sohohoho
Junior Member
🗨️ 1,693
👍🏻 451
April 2011
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Invader • Astro Boy , Mona Lisa , Princess Peach , by sohohoho on Jun 18, 2014 0:53:17 GMT 1, Yes but maybe they quoted the lower postage cost which you could have chosen? Dhl for example was maybe the basic rate? I paste what they wrote to me: "Regarding the price difference, depends on which service you chose (priority or economy) it all differs. We assume with Fedex economy which is the cheapest service you can chose, it will be around ¥8,000-" I said: ok for fedex economy; they asked if I had a FedEx account number; I answered yes, I provided them my code and then instead of 8000 a couple of days after delivery I had to pay 17000 yen. And Gallery target does not respond to me. end of the story
The problem here is that you gave Target your FedEx account number. Target would never have known how much FedEx were going to charge you. For some reason, FedEx charge an extortionate amount when done this way. I am not sure why but many friends have experienced the same so I will never have an account with FedEx.
Yes but maybe they quoted the lower postage cost which you could have chosen? Dhl for example was maybe the basic rate? I paste what they wrote to me: "Regarding the price difference, depends on which service you chose (priority or economy) it all differs. We assume with Fedex economy which is the cheapest service you can chose, it will be around ¥8,000-" I said: ok for fedex economy; they asked if I had a FedEx account number; I answered yes, I provided them my code and then instead of 8000 a couple of days after delivery I had to pay 17000 yen. And Gallery target does not respond to me. end of the story The problem here is that you gave Target your FedEx account number. Target would never have known how much FedEx were going to charge you. For some reason, FedEx charge an extortionate amount when done this way. I am not sure why but many friends have experienced the same so I will never have an account with FedEx. |
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oxomo
New Member
🗨️ 198
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May 2014
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Invader • Astro Boy , Mona Lisa , Princess Peach , by oxomo on Jun 18, 2014 8:53:52 GMT 1, I think the issue with this, as humansucks says, is not the fact the charges through FedEx were high, but rather the lack of transparency by the gallery.
They quote the shipping fees as 5,000 Yen, then ask you for your FedEx/DHL account number, implying this is the only way they can ship it to you. Once provided, they ship it, and all of a sudden there is a charge of 20,000 Yen (in my case) debited straight out of my account through FedEx.
Clearly the way this was communicated was handled poorly, and by the fact that the gallery have had more than one person complain, it implies something was not clear.
To then dismiss their customers and blame us, is, in my opinion, poor customer service. Personally, I would expect better.
I think the issue with this, as humansucks says, is not the fact the charges through FedEx were high, but rather the lack of transparency by the gallery.
They quote the shipping fees as 5,000 Yen, then ask you for your FedEx/DHL account number, implying this is the only way they can ship it to you. Once provided, they ship it, and all of a sudden there is a charge of 20,000 Yen (in my case) debited straight out of my account through FedEx.
Clearly the way this was communicated was handled poorly, and by the fact that the gallery have had more than one person complain, it implies something was not clear.
To then dismiss their customers and blame us, is, in my opinion, poor customer service. Personally, I would expect better.
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Invader • Astro Boy , Mona Lisa , Princess Peach , by vinylcoholic on Jun 18, 2014 9:40:31 GMT 1, I did get one Astroboy and am really happy with the print but for the rest I would describe my experience with them as a customer as extremely poor Part of it I am sure is due to cultural differences but in our global world they seem very uncomfortable dealing with ''gaijin's" I have experienced this 1st hand in Japan with small shops which is fair enough but if you want to do Urban Art with International Artists & clients then you might want to up your game a bit But as usual in Japan packaging was outstanding
I did get one Astroboy and am really happy with the print but for the rest I would describe my experience with them as a customer as extremely poor Part of it I am sure is due to cultural differences but in our global world they seem very uncomfortable dealing with ''gaijin's" I have experienced this 1st hand in Japan with small shops which is fair enough but if you want to do Urban Art with International Artists & clients then you might want to up your game a bit But as usual in Japan packaging was outstanding
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crowa
New Member
🗨️ 23
👍🏻 10
February 2014
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Invader • Astro Boy , Mona Lisa , Princess Peach , by crowa on Jun 18, 2014 13:14:58 GMT 1, Just get my Mona Lisa paid 40€ customs charge in France
Just get my Mona Lisa paid 40€ customs charge in France
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Invaded 420
Junior Member
🗨️ 2,757
👍🏻 1,959
August 2013
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Invader • Astro Boy , Mona Lisa , Princess Peach , by Invaded 420 on Jun 18, 2014 17:11:33 GMT 1, Looks great json congrats : ) I think my pocari is a number either side of yours!
Looks great json congrats : ) I think my pocari is a number either side of yours!
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Deleted
🗨️ 0
👍🏻
January 1970
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Invader • Astro Boy , Mona Lisa , Princess Peach , by Deleted on Jul 4, 2014 15:08:16 GMT 1, Mine just arrived bent in half.
gutted
Mine just arrived bent in half.
gutted
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Invader • Astro Boy , Mona Lisa , Princess Peach , by Art Fan 2011 on Jul 4, 2014 15:20:03 GMT 1, Mine just arrived bent in half. gutted
Mine just arrived bent in half. gutted OUCH, after all the hassle of trying to get one and the waiting!! What a pi**er ( |
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Deleted
🗨️ 0
👍🏻
January 1970
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Invader • Astro Boy , Mona Lisa , Princess Peach , by Deleted on Jul 4, 2014 15:29:38 GMT 1, I have just emailed target gallery. So will see what's happening.
there is a crease running from top to bottom right in the middle of the print.
if your going to use so many layers of cardboard to flat pack somthing, they should have the lines in the cardboard running a differnt way on each layer not all the same way! Just bends as easy as 1 piece.
I have just emailed target gallery. So will see what's happening.
there is a crease running from top to bottom right in the middle of the print.
if your going to use so many layers of cardboard to flat pack somthing, they should have the lines in the cardboard running a differnt way on each layer not all the same way! Just bends as easy as 1 piece.
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Invaded 420
Junior Member
🗨️ 2,757
👍🏻 1,959
August 2013
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Invader • Astro Boy , Mona Lisa , Princess Peach , by Invaded 420 on Jul 4, 2014 15:30:19 GMT 1, Mine just arrived bent in half. gutted
what a pi$$take man!
Mine just arrived bent in half. gutted what a pi$$take man! |
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Invader • Astro Boy , Mona Lisa , Princess Peach , by Octopus UK on Jul 4, 2014 18:42:10 GMT 1, Exactly! Why do people do this? The result is that it's very strong in one direction but flimsy in the other. Run the corrugations at 90 degrees to each other and you get strength in both directions.
Exactly! Why do people do this? The result is that it's very strong in one direction but flimsy in the other. Run the corrugations at 90 degrees to each other and you get strength in both directions.
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January 1970
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Invader • Astro Boy , Mona Lisa , Princess Peach , by Deleted on Jul 5, 2014 10:11:57 GMT 1, Well they just responded. They do not 'replace prints'
Therefore it's send it back for a refund (sounds like it's going to be a long thing too) or nothing.
Really gutted. Guess it's going back
Well they just responded. They do not 'replace prints'
Therefore it's send it back for a refund (sounds like it's going to be a long thing too) or nothing.
Really gutted. Guess it's going back
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Invader • Astro Boy , Mona Lisa , Princess Peach , by Art Fan 2011 on Jul 5, 2014 10:15:17 GMT 1, Well they just responded. They do not 'replace prints' Therefore it's send it back for a refund (sounds like it's going to be a long thing too) or nothing. Really gutted. Guess it's going back
Well they just responded. They do not 'replace prints' Therefore it's send it back for a refund (sounds like it's going to be a long thing too) or nothing. Really gutted. Guess it's going back If that`s how they pack prints then im sure you wont be the only one who has had the problem. Sounds like you have no option but to send it back, if they have no prints to give replacements its a money back job, what a pain!! (hope they learn by the mistakes for next time!) |
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