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Stik Lovers, by Random Ginger Bloke on Oct 8, 2011 20:34:02 GMT 1, Good to see that squarity keep an eye on these forums and listen to feedback, What address should we return the prints to?
Good to see that squarity keep an eye on these forums and listen to feedback, What address should we return the prints to?
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Stik Lovers, by Random Ginger Bloke on Oct 8, 2011 22:09:18 GMT 1, Anyone have the return address?
Anyone have the return address?
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Stik Lovers, by fingerz on Oct 8, 2011 22:23:28 GMT 1, is the address on the label thats on the cap of the tube ....
is the address on the label thats on the cap of the tube ....
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Squarity
Art Gallery
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Stik Lovers, by Squarity on Oct 8, 2011 22:34:43 GMT 1, Yes it's on the tube- email info@squarity and I will reply on Monday - can't stress how sorry I am for this and worstcase scenario is that some may need to be reprinted and if this is the case then there may be a few weeks delay in the turnaround - to ensure everyone gets exactly what they paid for and what we want you to have. Thanks for understanding
Yes it's on the tube- email info@squarity and I will reply on Monday - can't stress how sorry I am for this and worstcase scenario is that some may need to be reprinted and if this is the case then there may be a few weeks delay in the turnaround - to ensure everyone gets exactly what they paid for and what we want you to have. Thanks for understanding
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Squarity
Art Gallery
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Stik Lovers, by Squarity on Oct 8, 2011 22:37:12 GMT 1, Just to add- if you would prefer a refund that is no problem and it will be given as soon as the print is returned
Just to add- if you would prefer a refund that is no problem and it will be given as soon as the print is returned
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Stik Lovers, by fingerz on Oct 8, 2011 23:05:03 GMT 1, will have to have a think about replace or refund over the rest of the weekend as i bought it because i really liked it
will have to have a think about replace or refund over the rest of the weekend as i bought it because i really liked it
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Stik Lovers, by Random Ginger Bloke on Oct 8, 2011 23:15:25 GMT 1, email sent, glad this is getting dealt with swiftly and profesionally, my wall will have to wait a little bit longer...
email sent, glad this is getting dealt with swiftly and profesionally, my wall will have to wait a little bit longer...
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Stik Lovers, by Missy Parrot on Oct 8, 2011 23:19:50 GMT 1, Mine is perfect , just maybe heavy handed postman ......
Mine is perfect , just maybe heavy handed postman ......
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chaturz
Junior Member
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May 2011
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Stik Lovers, by chaturz on Oct 8, 2011 23:26:07 GMT 1, will have to wait till Monday to see mine. I hope its ok as I dont want to wait for a replacement. Kudos squarity for prompt response to this, I like it when galleries are in touch with their audience.
will have to wait till Monday to see mine. I hope its ok as I dont want to wait for a replacement. Kudos squarity for prompt response to this, I like it when galleries are in touch with their audience.
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Stik Lovers, by Random Ginger Bloke on Oct 8, 2011 23:29:50 GMT 1, muchos kudos, totally agree, better than waiting 2 months for a reply to an email from POW, gonna have to stick up something on the wall tho as the space I.ve made available is tormenting me lol
muchos kudos, totally agree, better than waiting 2 months for a reply to an email from POW, gonna have to stick up something on the wall tho as the space I.ve made available is tormenting me lol
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Stik Lovers, by Random Ginger Bloke on Oct 8, 2011 23:31:17 GMT 1, cant believe i just typed lol, I apologise to each and every one of you, I hang my head in shame,,,
cant believe i just typed lol, I apologise to each and every one of you, I hang my head in shame,,,
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Stik Lovers, by boatyy on Oct 8, 2011 23:38:23 GMT 1, it's only the beginning - wait until you get to the point when you're laughing and actually say 'lol' out loud - you'll want to wash your mouth out with soap... beware
cant believe i just typed lol, I apologise to each and every one of you, I hang my head in shame,,,
it's only the beginning - wait until you get to the point when you're laughing and actually say 'lol' out loud - you'll want to wash your mouth out with soap... beware cant believe i just typed lol, I apologise to each and every one of you, I hang my head in shame,,,
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Stik Lovers, by Shoot Again on Oct 9, 2011 9:17:38 GMT 1, Will have to wait for mine till Monday... Fingers crossed ...
Will have to wait for mine till Monday... Fingers crossed ...
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Stik Lovers, by fingerz on Oct 9, 2011 10:25:52 GMT 1, Yes it's on the tube- email info@squarity and I will reply on Monday - can't stress how sorry I am for this and worstcase scenario is that some may need to be reprinted and if this is the case then there may be a few weeks delay in the turnaround - to ensure everyone gets exactly what they paid for and what we want you to have. Thanks for understanding
i cant send an email to the email address you have given ......
Yes it's on the tube- email info@squarity and I will reply on Monday - can't stress how sorry I am for this and worstcase scenario is that some may need to be reprinted and if this is the case then there may be a few weeks delay in the turnaround - to ensure everyone gets exactly what they paid for and what we want you to have. Thanks for understanding i cant send an email to the email address you have given ......
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Stik Lovers, by Random Ginger Bloke on Oct 9, 2011 10:27:49 GMT 1, Use the contact link at the squarity website
Use the contact link at the squarity website
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Stik Lovers, by fingerz on Oct 9, 2011 10:29:48 GMT 1, cheers ....
cheers ....
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Squarity
Art Gallery
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Stik Lovers, by Squarity on Oct 9, 2011 10:43:03 GMT 1, info@squarity.com
info@squarity.com
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jellya
Junior Member
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Stik Lovers, by jellya on Oct 9, 2011 10:58:41 GMT 1, I've ironed out worse than this but props to squarity for sorting.
I've ironed out worse than this but props to squarity for sorting.
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Stik Lovers, by Random Ginger Bloke on Oct 9, 2011 12:11:38 GMT 1, Thought I'd upload the damage to my print before returning.
Thought I'd upload the damage to my print before returning.
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maven
New Member
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July 2011
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Stik Lovers, by maven on Oct 9, 2011 12:27:34 GMT 1, wow that's pretty lame, gonna suck for non UK buyers.....
wow that's pretty lame, gonna suck for non UK buyers.....
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dundun
New Member
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Stik Lovers, by dundun on Oct 9, 2011 17:15:23 GMT 1, wow that's pretty lame, gonna suck for non UK buyers..... I'm very nervous after reading this thread. I know that Sq is gonna take care of it, but because of the logistics I will be one of the last people to get a replacement cuz of where I live and it will take some time. Fingers crossed!
wow that's pretty lame, gonna suck for non UK buyers..... I'm very nervous after reading this thread. I know that Sq is gonna take care of it, but because of the logistics I will be one of the last people to get a replacement cuz of where I live and it will take some time. Fingers crossed!
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Warm Gun
Junior Member
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Stik Lovers, by Warm Gun on Oct 11, 2011 21:47:58 GMT 1, Picked mine up today Great print in perfect condition, cant wait to get it framed up. shame a few were creased a bit I've seen the blue one on ebay, i didnt manage to get it and i liked it. Do you reckon £250 is a bit much?
Great pick up there, that's the colourway I wanted. Very nice.
Picked mine up today Great print in perfect condition, cant wait to get it framed up. shame a few were creased a bit I've seen the blue one on ebay, i didnt manage to get it and i liked it. Do you reckon £250 is a bit much? Great pick up there, that's the colourway I wanted. Very nice.
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twist65
Junior Member
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Stik Lovers, by twist65 on Oct 12, 2011 10:48:06 GMT 1, Well done to Ryan for jumping straight on this. I know its a bummer having to return a print you've been looking forward to receiving, but in the long run I reckon it will end up giving extra satisfaction on the wall, having a replacement print sent out and being looked after by someone who actually cares!
Any news on the little canvas versions by the way?
Well done to Ryan for jumping straight on this. I know its a bummer having to return a print you've been looking forward to receiving, but in the long run I reckon it will end up giving extra satisfaction on the wall, having a replacement print sent out and being looked after by someone who actually cares!
Any news on the little canvas versions by the way?
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Stik Lovers, by Random Ginger Bloke on Oct 14, 2011 17:38:24 GMT 1, Got my replacement delivered today. Big thanks and props for sorting this so quickly and like a gent. This is my first purchace from squarity but it definatly hasnt put me off dealing with them again. cant wait to get this off to the framers...
Got my replacement delivered today. Big thanks and props for sorting this so quickly and like a gent. This is my first purchace from squarity but it definatly hasnt put me off dealing with them again. cant wait to get this off to the framers...
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Stik Lovers, by fingerz on Oct 14, 2011 18:15:52 GMT 1, good stuff randomgingerbloke , he only received mine today so i hope mine doesn't take long
good stuff randomgingerbloke , he only received mine today so i hope mine doesn't take long
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Deleted
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January 1970
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Stik Lovers, by Deleted on Oct 14, 2011 18:34:05 GMT 1, good stuff randomgingerbloke , he only received mine today so i hope mine doesn't take long Didn't get to rip it up then Fingerz ?
good stuff randomgingerbloke , he only received mine today so i hope mine doesn't take long Didn't get to rip it up then Fingerz ?
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Stik Lovers, by fingerz on Oct 14, 2011 18:37:02 GMT 1, i didnt even ask in the end ..... .....
i didnt even ask in the end ..... .....
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Stik Lovers, by Coach on Oct 15, 2011 0:19:11 GMT 1, Really shocked about this and anyone not satisfied with any posted will have the print replaced - I can't believe it and out record for prints damaged is almost immaculate up to this point- rest assured I will do everything to correct this situation and I suggest anyone looking for a straight replacement should send them back. Sorry and my sincere apologies
Great to see such a cool resonse form a gallery. Even though the print was sold out for me !
Really shocked about this and anyone not satisfied with any posted will have the print replaced - I can't believe it and out record for prints damaged is almost immaculate up to this point- rest assured I will do everything to correct this situation and I suggest anyone looking for a straight replacement should send them back. Sorry and my sincere apologies Great to see such a cool resonse form a gallery. Even though the print was sold out for me !
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Stik Lovers, by fingerz on Oct 18, 2011 13:21:00 GMT 1, happy days .... thanks Ryan for sorting it out quickly , wont let that put me off buying from Squarity in the future
happy days .... thanks Ryan for sorting it out quickly , wont let that put me off buying from Squarity in the future
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Stik Lovers, by rottenredrooster on Oct 18, 2011 13:22:47 GMT 1, Nice one.
Nice one.
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