juveniled
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Posts โข 59
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November 2018
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Need Advice - Victim of Fraud Via Arsty, by juveniled on Feb 14, 2019 0:58:57 GMT 1, Just got this email from ARTSY, sounds like they have some major security issues.
Dear Artsy Users,
We are writing to inform you about a data security incident that may have impacted your Artsy account data. We have no evidence that commercial or financial information was involved, and to date we have not received reports from Artsy users of actual or attempted fraud as a result of this incident. However, as your data security is of paramount importance to us, we wanted to bring this to your attention immediately, and let you know that we are investigating this fully and taking steps to prevent this type of incident from happening in the future.
What Happened:
On February 11, 2019, we became aware that account information for some of our users was made available on the internet. We are still investigating the precise causes of the incident, and together with our engineering team, we are working with a leading cyber forensics firm to assist us.
Although the investigation is still ongoing, we are taking steps to contain this incident and to prevent this type of incident from happening in the future.
What Information Was Involved:
While the investigation is ongoing, we believe that the compromised information includes some usersโ first and last names, emails, IP addresses, and password hashes. Please note that Artsy does not store passwords, but only a password hash, which is a type of password protection and is considered industry best practice. And to reiterate, we have no evidence that commercial or financial information was involved, and to date we have not received reports from Artsy users of actual or attempted fraud as a result of this incident.
What We Are Doing:
We are continuing to work both with our internal technical teams and industry experts, including a leading computer forensics firm to gain a comprehensive understanding of what happened. We are also assessing existing security measures to protect the integrity of our systems and will continue to work to enhance these protections and safeguards. Our existing security measures include: industry-standard encryption and security protocols for product communication; regular audit of systems for known vulnerabilities; and delegation of the management of sensitive payment information exclusively to best-in-class and externally audited providers.
What Can You Do:
While your actual password is not compromised (only a password hash), out of an over-abundance of caution, we recommend changing your Artsy password today. We also recommend following best practices of regularly changing your Artsy password, and not using simple easy-to-guess passwords. Furthermore you should be using unique passwords for each website, but if you use the same or similar passwords on other online services, we recommend you change those as well.
To Conclude:
As the worldโs leading online art market platform, the trust of our users and art world partners is critically important to us. We recognize that data security and the protection of your information is of paramount importance to maintain that trust. In addition to addressing this particular incident, we are committed to continuing to improve by putting in place more and better measures that keep your data secure and private.
For More Information: If you have any questions or concerns, please reach out to us at support@artsy.net.
Best, Daniel Doubrovkine Chief Technology Officer, Artsy
Just got this email from ARTSY, sounds like they have some major security issues.
Dear Artsy Users,
We are writing to inform you about a data security incident that may have impacted your Artsy account data. We have no evidence that commercial or financial information was involved, and to date we have not received reports from Artsy users of actual or attempted fraud as a result of this incident. However, as your data security is of paramount importance to us, we wanted to bring this to your attention immediately, and let you know that we are investigating this fully and taking steps to prevent this type of incident from happening in the future.
What Happened:
On February 11, 2019, we became aware that account information for some of our users was made available on the internet. We are still investigating the precise causes of the incident, and together with our engineering team, we are working with a leading cyber forensics firm to assist us.
Although the investigation is still ongoing, we are taking steps to contain this incident and to prevent this type of incident from happening in the future.
What Information Was Involved:
While the investigation is ongoing, we believe that the compromised information includes some usersโ first and last names, emails, IP addresses, and password hashes. Please note that Artsy does not store passwords, but only a password hash, which is a type of password protection and is considered industry best practice. And to reiterate, we have no evidence that commercial or financial information was involved, and to date we have not received reports from Artsy users of actual or attempted fraud as a result of this incident.
What We Are Doing:
We are continuing to work both with our internal technical teams and industry experts, including a leading computer forensics firm to gain a comprehensive understanding of what happened. We are also assessing existing security measures to protect the integrity of our systems and will continue to work to enhance these protections and safeguards. Our existing security measures include: industry-standard encryption and security protocols for product communication; regular audit of systems for known vulnerabilities; and delegation of the management of sensitive payment information exclusively to best-in-class and externally audited providers.
What Can You Do:
While your actual password is not compromised (only a password hash), out of an over-abundance of caution, we recommend changing your Artsy password today. We also recommend following best practices of regularly changing your Artsy password, and not using simple easy-to-guess passwords. Furthermore you should be using unique passwords for each website, but if you use the same or similar passwords on other online services, we recommend you change those as well.
To Conclude:
As the worldโs leading online art market platform, the trust of our users and art world partners is critically important to us. We recognize that data security and the protection of your information is of paramount importance to maintain that trust. In addition to addressing this particular incident, we are committed to continuing to improve by putting in place more and better measures that keep your data secure and private.
For More Information: If you have any questions or concerns, please reach out to us at support@artsy.net.
Best, Daniel Doubrovkine Chief Technology Officer, Artsy
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k2
New Member
Posts โข 528
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November 2016
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Need Advice - Victim of Fraud Via Arsty, by k2 on Feb 14, 2019 0:59:04 GMT 1, My wife says its a file for storing passwords.ย The email says they donโt have our password, just the password hash. Thatโs the bit I donโt understand. Does whoever committed the breach have our passwords or not? Anyone know?
Not if what artsy is saying is accurate.
My wife says its a file for storing passwords.ย The email says they donโt have our password, just the password hash. Thatโs the bit I donโt understand. Does whoever committed the breach have our passwords or not? Anyone know? Not if what artsy is saying is accurate.
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Need Advice - Victim of Fraud Via Arsty, by Coach on Feb 14, 2019 1:10:25 GMT 1, Thanks all. Iโll change a few passwords.
Thanks all. Iโll change a few passwords.
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Need Advice - Victim of Fraud Via Arsty, by Coach on Feb 14, 2019 1:18:12 GMT 1, Thanks all. Iโll change a few passwords.
Which is just about impossible to do! I knew computers were a bad idea.
Thanks all. Iโll change a few passwords. Which is just about impossible to do! I knew computers were a bad idea.
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k2
New Member
Posts โข 528
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November 2016
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Need Advice - Victim of Fraud Via Arsty, by k2 on Feb 14, 2019 1:19:39 GMT 1, Thanks all. Iโll change a few passwords. Which is just about impossible to do! I knew computers were a bad idea.
Agreed. I think Iโm going to print out the internet so I can just get rid of mine.
Thanks all. Iโll change a few passwords. Which is just about impossible to do! I knew computers were a bad idea. Agreed. I think Iโm going to print out the internet so I can just get rid of mine.
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mojo
Junior Member
Posts โข 2,025
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Member is Online
May 2014
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Need Advice - Victim of Fraud Via Arsty, by mojo on Feb 14, 2019 3:41:49 GMT 1, Well at least they have now publicly announced that there is in fact a problem with security on their site and have alerted their subscribers to update their passwords. I'm sure that this forum only accounts for a very small amount of their overall global subscribers and so most will not be aware that there does in fact appear to have been at least one incident of reported fraud. Perhaps now the cyber forensic firm working with them can investigate this particular case and find out exactly what has happened and provide proof regarding the sites security during this sale. They may even be able to trace the payment and the person that has corrupted their system since ultimately the real culprit is the hacker, although you would think that if it is found that the sites security has been breached, even prior to the date given and after such thorough forensic cyber investigation the buyer would be reimbursed and paid out from Artsy's insurance. I really hope you get either your painting or your cash back.
Well at least they have now publicly announced that there is in fact a problem with security on their site and have alerted their subscribers to update their passwords. I'm sure that this forum only accounts for a very small amount of their overall global subscribers and so most will not be aware that there does in fact appear to have been at least one incident of reported fraud. Perhaps now the cyber forensic firm working with them can investigate this particular case and find out exactly what has happened and provide proof regarding the sites security during this sale. They may even be able to trace the payment and the person that has corrupted their system since ultimately the real culprit is the hacker, although you would think that if it is found that the sites security has been breached, even prior to the date given and after such thorough forensic cyber investigation the buyer would be reimbursed and paid out from Artsy's insurance. I really hope you get either your painting or your cash back.
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WOOF
Junior Member
Posts โข 4,457
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March 2014
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Need Advice - Victim of Fraud Via Arsty, by WOOF on Feb 14, 2019 5:11:44 GMT 1, this thread's ability to reconcile its "no victim blaming" stance with its "blame artsy for being hacked" stance is impressive corporations aren't people...
this thread's ability to reconcile its "no victim blaming" stance with its "blame artsy for being hacked" stance is impressive corporations aren't people...
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d.r. perseus
Junior Member
Posts โข 1,569
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December 2014
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Need Advice - Victim of Fraud Via Arsty, by d.r. perseus on Feb 14, 2019 6:12:56 GMT 1, this thread's ability to reconcile its "no victim blaming" stance with its "blame artsy for being hacked" stance is impressive corporations aren't people...
In America ..,..lol
this thread's ability to reconcile its "no victim blaming" stance with its "blame artsy for being hacked" stance is impressive corporations aren't people... In America ..,..lol
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chevyav53
Junior Member
Posts โข 1,356
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August 2017
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Need Advice - Victim of Fraud Via Arsty, by chevyav53 on Feb 14, 2019 6:35:11 GMT 1, Poor security by the corporations is why I use a vault and have almost 300 passwords... plus use 2 factor authentication and have credit freezes with all three major creditors ๐ and itโs all very easy.....
Poor security by the corporations is why I use a vault and have almost 300 passwords... plus use 2 factor authentication and have credit freezes with all three major creditors ๐ and itโs all very easy.....
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Need Advice - Victim of Fraud Via Arsty, by Schrรถdinger's Chat on Feb 14, 2019 8:11:28 GMT 1, Which is just about impossible to do! I knew computers were a bad idea. Agreed. I think Iโm going to print out the internet so I can just get rid of mine.
Nice idea, just remember that to cover all bases you'll need to buy a cat that can do some hilarious things, that will save printing 90% of youtube.
Which is just about impossible to do! I knew computers were a bad idea. Agreed. I think Iโm going to print out the internet so I can just get rid of mine. Nice idea, just remember that to cover all bases you'll need to buy a cat that can do some hilarious things, that will save printing 90% of youtube.
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GMA
Junior Member
Posts โข 1,962
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October 2015
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Need Advice - Victim of Fraud Via Arsty, by GMA on Feb 14, 2019 8:50:30 GMT 1, My wife says its a file for storing passwords.ย The email says they donโt have our password, just the password hash. Thatโs the bit I donโt understand. Does whoever committed the breach have our passwords or not? Anyone know?
I don't know the ins and outs but i think a password hash is basically your password but encrypted. Meaning if your password was Ilovecats123 it may appear in the content as H7ยฃยฅ$7BHuofh86โฌ/* or something and would probably need to be cracked. It's another layer of security I think. Not 100% sure but that's what I reckon.
My wife says its a file for storing passwords.ย The email says they donโt have our password, just the password hash. Thatโs the bit I donโt understand. Does whoever committed the breach have our passwords or not? Anyone know? I don't know the ins and outs but i think a password hash is basically your password but encrypted. Meaning if your password was Ilovecats123 it may appear in the content as H7ยฃยฅ$7BHuofh86โฌ/* or something and would probably need to be cracked. It's another layer of security I think. Not 100% sure but that's what I reckon.
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Deleted
Posts โข 0
Likes โข
January 1970
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Need Advice - Victim of Fraud Via Arsty, by Deleted on Feb 14, 2019 9:45:30 GMT 1, Poor security by the corporations is why I use a vault and have almost 300 passwords... plus use 2 factor authentication and have credit freezes with all three major creditors ๐ and itโs all very easy.....
This is the kind of set up I would like
Can You send me a link to click
Poor security by the corporations is why I use a vault and have almost 300 passwords... plus use 2 factor authentication and have credit freezes with all three major creditors ๐ and itโs all very easy..... This is the kind of set up I would like Can You send me a link to click
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Deleted
Posts โข 0
Likes โข
January 1970
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Need Advice - Victim of Fraud Via Arsty, by Deleted on Feb 14, 2019 11:56:56 GMT 1, My wife says its a file for storing passwords. The email says they donโt have our password, just the password hash. Thatโs the bit I donโt understand. Does whoever committed the breach have our passwords or not? Anyone know? This explains things quite well.
docs.oracle.com/cd/E26180_01/Platform.94/ATGPersProgGuide/html/s0506passwordhashing01.html
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unkle77
New Member
Posts โข 356
Likes โข 371
October 2008
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Need Advice - Victim of Fraud Via Arsty, by unkle77 on Feb 14, 2019 18:35:21 GMT 1, a password hash can be cracked, it is possible.. not everyone has the tools to do it though.
a password hash can be cracked, it is possible.. not everyone has the tools to do it though.
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Deleted
Posts โข 0
Likes โข
January 1970
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Need Advice - Victim of Fraud Via Arsty, by Deleted on Feb 14, 2019 19:15:03 GMT 1, Poor security by the corporations is why I use a vault and have almost 300 passwords... plus use 2 factor authentication and have credit freezes with all three major creditors ๐ and itโs all very easy..... This is the kind of set up I would like Can You send me a link to click and the password.
Poor security by the corporations is why I use a vault and have almost 300 passwords... plus use 2 factor authentication and have credit freezes with all three major creditors ๐ and itโs all very easy..... This is the kind of set up I would like Can You send me a link to click and the password.
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sptembergurl
New Member
Posts โข 61
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March 2017
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Need Advice - Victim of Fraud Via Arsty, by sptembergurl on Feb 14, 2019 19:20:00 GMT 1, Still awaiting a response from Artsy. Perhaps they are too busy dealing with other fraud complaints and hacks to respond. Just a thought.
Still awaiting a response from Artsy. Perhaps they are too busy dealing with other fraud complaints and hacks to respond. Just a thought.
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.dappy
Full Member
Posts โข 9,835
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December 2010
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Need Advice - Victim of Fraud Via Arsty, by .dappy on Feb 14, 2019 19:27:31 GMT 1, Still awaiting a response from Artsy. Perhaps they are too busy dealing with other fraud complaints and hacks to respond. Just a thought. ... personally, I would be concentrating on contacting the police each day to keep pushing them to investigate ...
... if the police are pushing artsy (although I think from what you have told us that the issue is with the gallery connection) ... then those parties would be more inclined to contact you and/or you would get up to date details from the police ...
... one issue, is that depending on the quantum of money involved ... which we do not know ... may be a lot of money to you, but not a (relative) lot to any other party, including the police ...
Still awaiting a response from Artsy. Perhaps they are too busy dealing with other fraud complaints and hacks to respond. Just a thought. ... personally, I would be concentrating on contacting the police each day to keep pushing them to investigate ... ... if the police are pushing artsy (although I think from what you have told us that the issue is with the gallery connection) ... then those parties would be more inclined to contact you and/or you would get up to date details from the police ... ... one issue, is that depending on the quantum of money involved ... which we do not know ... may be a lot of money to you, but not a (relative) lot to any other party, including the police ...
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coller
Junior Member
Posts โข 2,380
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April 2015
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Need Advice - Victim of Fraud Via Arsty, by coller on Feb 14, 2019 20:30:55 GMT 1, Still awaiting a response from Artsy. Perhaps they are too busy dealing with other fraud complaints and hacks to respond. Just a thought. they probably don't care because they know they aren't liable. any lawyer would tell you this. time is better spent working with the police to catch the hacker, and valuable time is being wasted.
i know a lot of people are being comforting here by joining in on the artsy pitchfork brigade, but that really is not helping your cause and will not make any progress re: you getting your funds back. there is no universe in which artsy will be found liable for your funds under these facts. i can't even comprehend the mental gymnastics necessary to think that artsy would be liable for a wire transfer sent to a third-party outside of its platform.
right now you need a lawyer telling you the truth, not people comforting you by giving you false hope that artsy will reimburse you.
gonna stop posting because i feel like i'm saying the same thing over and over. good luck with the investigation!
Still awaiting a response from Artsy. Perhaps they are too busy dealing with other fraud complaints and hacks to respond. Just a thought. they probably don't care because they know they aren't liable. any lawyer would tell you this. time is better spent working with the police to catch the hacker, and valuable time is being wasted. i know a lot of people are being comforting here by joining in on the artsy pitchfork brigade, but that really is not helping your cause and will not make any progress re: you getting your funds back. there is no universe in which artsy will be found liable for your funds under these facts. i can't even comprehend the mental gymnastics necessary to think that artsy would be liable for a wire transfer sent to a third-party outside of its platform. right now you need a lawyer telling you the truth, not people comforting you by giving you false hope that artsy will reimburse you. gonna stop posting because i feel like i'm saying the same thing over and over. good luck with the investigation!
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sptembergurl
New Member
Posts โข 61
Likes โข 17
March 2017
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Need Advice - Victim of Fraud Via Arsty, by sptembergurl on Feb 14, 2019 20:58:02 GMT 1, I kindly would have to disagree. The whole transaction took place using first the Artsy platform and then emails coming from Artsy. Itโs not like someone randomly tried to sell us art. Their system was hacked so it was not secure. Multi-million dollar companies should have insurance to protect their clients.
Nonetheless, I will absolutely continue to work with the police and FBI.
The biggest lesson learned here is that Artsy clearly doesnโt care about their customers. To run away from a client that experienced a significant financial loss, refusing to discuss it, providing no explanation even if itโs from their point of view is WRONG. Coming out to the public last night explaining that there were no cases of fraud or financial loss reported is WRONG because that is NOT true. They should be exposed for both of these things at the VERY least.
I kindly would have to disagree. The whole transaction took place using first the Artsy platform and then emails coming from Artsy. Itโs not like someone randomly tried to sell us art. Their system was hacked so it was not secure. Multi-million dollar companies should have insurance to protect their clients.
Nonetheless, I will absolutely continue to work with the police and FBI.
The biggest lesson learned here is that Artsy clearly doesnโt care about their customers. To run away from a client that experienced a significant financial loss, refusing to discuss it, providing no explanation even if itโs from their point of view is WRONG. Coming out to the public last night explaining that there were no cases of fraud or financial loss reported is WRONG because that is NOT true. They should be exposed for both of these things at the VERY least.
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churchwood
New Member
Posts โข 748
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March 2016
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Need Advice - Victim of Fraud Via Arsty, by churchwood on Feb 14, 2019 21:13:07 GMT 1, What was the piece in question, not that it really matters but just interested, we talking canvas or sculpture, sorry if already posted earlier but couldn't see it
What was the piece in question, not that it really matters but just interested, we talking canvas or sculpture, sorry if already posted earlier but couldn't see it
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coller
Junior Member
Posts โข 2,380
Likes โข 2,371
April 2015
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Need Advice - Victim of Fraud Via Arsty, by coller on Feb 14, 2019 21:14:41 GMT 1, oh well, i tried. good luck!
oh well, i tried. good luck!
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moron
Junior Member
Posts โข 2,711
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September 2017
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Need Advice - Victim of Fraud Via Arsty, by moron on Feb 14, 2019 21:23:25 GMT 1, Technically, artsy could be liable for damages in a civil case at least if they knew that their site had been hacked and did not post any warnings on their site to buyers and galleries.
Many of these online businesses do not publicise that their site has been hacked because they know that it could cause people to lose confidence in their service.
If the gallery was hacked and someone posed as the gallery, then how would they be able to send emails if the emails are sent internally via artsy by the seller logging into their artsy account?
If someone got hold of messages from a buyer via a gallery being hacked and then spoofed the artsy mail address that the gallery uses and if artsy knew their site had been hacked and also galleries emails via their site and kept it quiet instead of warning buyers immediately. That does show that artsy could possibly have alerted people and posted some information on it's site warning buyers.
I wonder if other buyers have lost money via artsy and have not made it public?
Checking email headers is not difficult to do to see if an email has been spoofed but if there were no alerts issued by artsy then i doubt people would bother checking email headers that looked like artsy site emails.
If the wire transfer was made to someone then the bank via the police should be able to trace the bank account of the person it went to.
My feeling is that artsy knew it's site had been hacked and galleries and other peoples info had been compromised and kept quiet about it so as not to affect sales.
If it was me in this situation I would make public the name of the gallery which had been hacked and wouldn't care if it lost sales.
That's just me though and the gallery can blame that on artsy.
haveibeenpwned.com/ to check to see if an email address has been hacked.
news.artnet.com/market/art-basel-rebukes-artsy-274761
Art Basel Rebukes Artsy for False and Misleading Practices Involving Galleries
Technically, artsy could be liable for damages in a civil case at least if they knew that their site had been hacked and did not post any warnings on their site to buyers and galleries. Many of these online businesses do not publicise that their site has been hacked because they know that it could cause people to lose confidence in their service. If the gallery was hacked and someone posed as the gallery, then how would they be able to send emails if the emails are sent internally via artsy by the seller logging into their artsy account? If someone got hold of messages from a buyer via a gallery being hacked and then spoofed the artsy mail address that the gallery uses and if artsy knew their site had been hacked and also galleries emails via their site and kept it quiet instead of warning buyers immediately. That does show that artsy could possibly have alerted people and posted some information on it's site warning buyers. I wonder if other buyers have lost money via artsy and have not made it public? Checking email headers is not difficult to do to see if an email has been spoofed but if there were no alerts issued by artsy then i doubt people would bother checking email headers that looked like artsy site emails. If the wire transfer was made to someone then the bank via the police should be able to trace the bank account of the person it went to. My feeling is that artsy knew it's site had been hacked and galleries and other peoples info had been compromised and kept quiet about it so as not to affect sales. If it was me in this situation I would make public the name of the gallery which had been hacked and wouldn't care if it lost sales. That's just me though and the gallery can blame that on artsy. haveibeenpwned.com/ to check to see if an email address has been hacked. news.artnet.com/market/art-basel-rebukes-artsy-274761Art Basel Rebukes Artsy for False and Misleading Practices Involving Galleries
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coller
Junior Member
Posts โข 2,380
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April 2015
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Need Advice - Victim of Fraud Via Arsty, by coller on Feb 14, 2019 21:36:30 GMT 1, last note: publicly trashing the gallery and/or artsy will not achieve any beneficial result, and may render you liable against those two companies for any resulting decrease in revenue. just a thought.
making it really hard to help here.
last note: publicly trashing the gallery and/or artsy will not achieve any beneficial result, and may render you liable against those two companies for any resulting decrease in revenue. just a thought.
making it really hard to help here.
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Mirus Gallery
Art Gallery
New Member
Posts โข 193
Likes โข 284
March 2014
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Need Advice - Victim of Fraud Via Arsty, by Mirus Gallery on Feb 14, 2019 21:43:17 GMT 1, I think there are plenty of good responses here if you guys take the time to read it all. Good luck to the buyer and hope the FBI is able to figure it out.
Not sure how long ago your wire went out and if this breach was after the fact or involved this fraud. Im sure time will tell and there was also an email to email the security officer directly on the email blast so maybe keep emailing this guy.
For More Information: If you have any questions or concerns, please reach out to us at support@artsy.net.
Best, Daniel Doubrovkine Chief Technology Officer, Artsy
I think there are plenty of good responses here if you guys take the time to read it all. Good luck to the buyer and hope the FBI is able to figure it out.
Not sure how long ago your wire went out and if this breach was after the fact or involved this fraud. Im sure time will tell and there was also an email to email the security officer directly on the email blast so maybe keep emailing this guy.
For More Information: If you have any questions or concerns, please reach out to us at support@artsy.net.
Best, Daniel Doubrovkine Chief Technology Officer, Artsy
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sptembergurl
New Member
Posts โข 61
Likes โข 17
March 2017
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Need Advice - Victim of Fraud Via Arsty, by sptembergurl on Feb 14, 2019 21:51:41 GMT 1, I am not โtrashingโ them. I am simply stating what happened. As I said at the beginning I wanted to keep this quiet but I am getting no response so I am telling you all my story. You can choose to do what you want with it. I certainly have no reason to come here and make up stories. I have better things to do with my time. Like earn back the money I lost!
I am not โtrashingโ them. I am simply stating what happened. As I said at the beginning I wanted to keep this quiet but I am getting no response so I am telling you all my story. You can choose to do what you want with it. I certainly have no reason to come here and make up stories. I have better things to do with my time. Like earn back the money I lost!
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moron
Junior Member
Posts โข 2,711
Likes โข 1,050
September 2017
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Need Advice - Victim of Fraud Via Arsty, by moron on Feb 14, 2019 22:09:43 GMT 1, last note: publicly trashing the gallery and/or artsy will not achieve any beneficial result, and may render you liable against those two companies for any resulting decrease in revenue. just a thought. making it really hard to help here. Saying publicly that someone saw an artwork for sale on gallery X and contacted the gallery to purchase, not knowing that gallery X had been hacked and not receiving any warnings from artsy that it's site had been hacked. That the buyer believed they were dealing with gallery X when in fact they were communicating with a hacker or criminal is not trashing the gallery or artsy.
last note: publicly trashing the gallery and/or artsy will not achieve any beneficial result, and may render you liable against those two companies for any resulting decrease in revenue. just a thought. making it really hard to help here. Saying publicly that someone saw an artwork for sale on gallery X and contacted the gallery to purchase, not knowing that gallery X had been hacked and not receiving any warnings from artsy that it's site had been hacked. That the buyer believed they were dealing with gallery X when in fact they were communicating with a hacker or criminal is not trashing the gallery or artsy.
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coller
Junior Member
Posts โข 2,380
Likes โข 2,371
April 2015
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Need Advice - Victim of Fraud Via Arsty, by coller on Feb 14, 2019 22:21:12 GMT 1, last note: publicly trashing the gallery and/or artsy will not achieve any beneficial result, and may render you liable against those two companies for any resulting decrease in revenue. just a thought. making it really hard to help here. Saying publicly that someone saw an artwork for sale on gallery X and contacted the gallery to purchase, not knowing that gallery X had been hacked and not receiving any warnings from artsy that it's site had been hacked. That the buyer believed they were dealing with gallery X when in fact they were communicating with a hacker or criminal is not trashing the gallery or artsy. if you ascribe blame/liability to either the gallery or artsy re: the lost funds when saying the above (which has been happening this entire thread, so i am inclined to say it will continue in future discussions on the topic), then you are putting yourself at risk.
but yea, i'm out! good luck y'all
last note: publicly trashing the gallery and/or artsy will not achieve any beneficial result, and may render you liable against those two companies for any resulting decrease in revenue. just a thought. making it really hard to help here. Saying publicly that someone saw an artwork for sale on gallery X and contacted the gallery to purchase, not knowing that gallery X had been hacked and not receiving any warnings from artsy that it's site had been hacked. That the buyer believed they were dealing with gallery X when in fact they were communicating with a hacker or criminal is not trashing the gallery or artsy. if you ascribe blame/liability to either the gallery or artsy re: the lost funds when saying the above (which has been happening this entire thread, so i am inclined to say it will continue in future discussions on the topic), then you are putting yourself at risk. but yea, i'm out! good luck y'all
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moron
Junior Member
Posts โข 2,711
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September 2017
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Need Advice - Victim of Fraud Via Arsty, by moron on Feb 14, 2019 22:35:59 GMT 1, Saying publicly that someone saw an artwork for sale on gallery X and contacted the gallery to purchase, not knowing that gallery X had been hacked and not receiving any warnings from artsy that it's site had been hacked. That the buyer believed they were dealing with gallery X when in fact they were communicating with a hacker or criminal is not trashing the gallery or artsy. if you ascribe blame/liability to either the gallery or artsy re: the lost funds when saying the above (which has been happening this entire thread, so i am inclined to say it will continue in future discussions on the topic), then you are putting yourself at risk. but yea, i'm out! good luck y'all The big question is when did Artsy find out it's site had been hacked and peoples and galleries info compromised and when did Arty notify and warn users about this.
No one is ascribing blame to the gallery but if it comes out that Artsy knew about the hack for some time and did not warn users of it's compromised site. Then that could be a problem in as much as people could lose trust in Artsy.
Naming the gallery is not blaming the gallery as the gallery was also a victim or so it appears based on the little info posted on here.
Saying publicly that someone saw an artwork for sale on gallery X and contacted the gallery to purchase, not knowing that gallery X had been hacked and not receiving any warnings from artsy that it's site had been hacked. That the buyer believed they were dealing with gallery X when in fact they were communicating with a hacker or criminal is not trashing the gallery or artsy. if you ascribe blame/liability to either the gallery or artsy re: the lost funds when saying the above (which has been happening this entire thread, so i am inclined to say it will continue in future discussions on the topic), then you are putting yourself at risk. but yea, i'm out! good luck y'all The big question is when did Artsy find out it's site had been hacked and peoples and galleries info compromised and when did Arty notify and warn users about this. No one is ascribing blame to the gallery but if it comes out that Artsy knew about the hack for some time and did not warn users of it's compromised site. Then that could be a problem in as much as people could lose trust in Artsy. Naming the gallery is not blaming the gallery as the gallery was also a victim or so it appears based on the little info posted on here.
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walfredo
New Member
Posts โข 147
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March 2017
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Need Advice - Victim of Fraud Via Arsty, by walfredo on Feb 14, 2019 22:49:54 GMT 1, i might have missed a page or two in the middle of all this but do we know the work in question and the amount of money?
still think its completely mental to think that either party (gallery or artsy) is not liable in some way for the security associated....or the hack
i might have missed a page or two in the middle of all this but do we know the work in question and the amount of money?
still think its completely mental to think that either party (gallery or artsy) is not liable in some way for the security associated....or the hack
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