sfnyc
Junior Member
Posts โข 1,117
Likes โข 1,127
August 2017
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Purchased from Blackline Gallery not getting any response, by sfnyc on Jul 16, 2020 20:16:19 GMT 1, I always try to check the social media of these types of galleries before buying online. Blakckline hasnt posted on ig since 2019...
I always try to check the social media of these types of galleries before buying online. Blakckline hasnt posted on ig since 2019...
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clock1989
New Member
Posts โข 99
Likes โข 25
October 2006
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Purchased from Blackline Gallery not getting any response, by clock1989 on Jul 16, 2020 20:22:21 GMT 1, Hi All! I bought an invader Hollyweed red pot from Blackline Gallery on Friday of last week and all I got was a purchase confirmation but the date I have reached out 3 times with no response and no tracking shoukd I be worried?
Its says on the home page they are closed for the month of July and shipping will commence in August.
cheers
Hi All! I bought an invader Hollyweed red pot from Blackline Gallery on Friday of last week and all I got was a purchase confirmation but the date I have reached out 3 times with no response and no tracking shoukd I be worried? Hi Its says on the home page they are closed for the month of July and shipping will commence in August. cheers |
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Purchased from Blackline Gallery not getting any response, by needfoolthings on Jul 16, 2020 21:06:18 GMT 1, Thank you!
But in the case of Covid who really knows.
Atleast a response email would be normal even if they are closed someone has to be monitoring online sales.
Hope I didnโt get jacked.
Thank you!
But in the case of Covid who really knows.
Atleast a response email would be normal even if they are closed someone has to be monitoring online sales.
Hope I didnโt get jacked.
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startimeash
Junior Member
Posts โข 1,288
Likes โข 1,737
March 2019
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Purchased from Blackline Gallery not getting any response, by startimeash on Jul 16, 2020 21:56:29 GMT 1, Thank you! But in the case of Covid who really knows. Atleast a response email would be normal even if they are closed someone has to be monitoring online sales. Hope I didnโt get jacked.
Thank you! But in the case of Covid who really knows. Atleast a response email would be normal even if they are closed someone has to be monitoring online sales. Hope I didnโt get jacked. Feel your pain - had no contact with an Australian gallery for a couple of months waiting for a print. Different order of magnitude less than an Invader, but no email is really unprofessional regardless of the cost. Hope you get this sorted out! |
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Purchased from Blackline Gallery not getting any response, by needfoolthings on Jul 17, 2020 3:30:27 GMT 1, Thanks all if I donโt at the very least get an email response closed or not for the month Iโll dispute this. Totally unprofessional not responding to 3 emails as a gallery on a high end piece.
Will keep everyone posted.
Thanks all if I donโt at the very least get an email response closed or not for the month Iโll dispute this. Totally unprofessional not responding to 3 emails as a gallery on a high end piece.
Will keep everyone posted.
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Purchased from Blackline Gallery not getting any response, by needfoolthings on Jul 17, 2020 7:41:40 GMT 1, Finally got a follow up. Not shipping till August.
As the great Bob Marley said โTime will tell. โ
Finally got a follow up. Not shipping till August.
As the great Bob Marley said โTime will tell. โ
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blgallery
New Member
Posts โข 7
Likes โข 4
May 2008
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Purchased from Blackline Gallery not getting any response, by blgallery on Apr 25, 2023 19:49:14 GMT 1, I'm responding to this very old thread, because it shows up in Google search results when people search our name.
needfoolthings I wanted to give the group an update on your purchase since you created this thread about one of our orders back in 2020. I believe you received your Invader print as soon as we got back from vacation, despite the delays with USPS caused by Covid at the time. Our summer break was clearly advertised on our site, but we'll make it more obvious next time, since it looks like it can be overlooked. Sorry about that.
In terms of "not getting any response", I think that's not a fair statement about our business. Unless we are on vacation, we get back to inquiries within a day or two and always ship the next business day, so we are generally very fast in responding and fulfilling. Since 2006, we had thousands of happy customers and we are planning to keep it that way 
Dan
I'm responding to this very old thread, because it shows up in Google search results when people search our name.
needfoolthings I wanted to give the group an update on your purchase since you created this thread about one of our orders back in 2020. I believe you received your Invader print as soon as we got back from vacation, despite the delays with USPS caused by Covid at the time. Our summer break was clearly advertised on our site, but we'll make it more obvious next time, since it looks like it can be overlooked. Sorry about that.
In terms of "not getting any response", I think that's not a fair statement about our business. Unless we are on vacation, we get back to inquiries within a day or two and always ship the next business day, so we are generally very fast in responding and fulfilling. Since 2006, we had thousands of happy customers and we are planning to keep it that way
Dan
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