Wiseblood
Junior Member
Posts โข 1,245
Likes โข 3
May 2007
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PayPal
Aug 12, 2008 18:14:59 GMT 1
PayPal, by Wiseblood on Aug 12, 2008 18:14:59 GMT 1, Has any one made a sucessful claim through paypal? My g/f bought a fridge on ebay it was damaged, the dude wouldn't refund us so we went through paypal this was their responce.
"Once you have returned the merchandise, we'll make every effort to recover the funds from the seller although we can't guarantee you will receive a refund. For more information please review our Buyer Protection Policy in the User Agreement."
The seller has already said he isn't refunding the money and the money is out of the account so paypal cant take what isnt there.
Has any one made a sucessful claim through paypal? My g/f bought a fridge on ebay it was damaged, the dude wouldn't refund us so we went through paypal this was their responce.
"Once you have returned the merchandise, we'll make every effort to recover the funds from the seller although we can't guarantee you will receive a refund. For more information please review our Buyer Protection Policy in the User Agreement."
The seller has already said he isn't refunding the money and the money is out of the account so paypal cant take what isnt there.
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PayPal
Aug 12, 2008 18:17:00 GMT 1
PayPal, by rosstierney on Aug 12, 2008 18:17:00 GMT 1, i presume it was damaged in transit? postal insurance?
i presume it was damaged in transit? postal insurance?
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Heavyconsumer
Junior Member
Posts โข 4,974
Likes โข 5
February 2008
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PayPal
Aug 12, 2008 18:18:40 GMT 1
PayPal, by Heavyconsumer on Aug 12, 2008 18:18:40 GMT 1, If his bank account is linked and his Paypal account confirmed, I believe they can reach into his bank account. I'm not 100% sure but I think they can and do, do this.
If his bank account is linked and his Paypal account confirmed, I believe they can reach into his bank account. I'm not 100% sure but I think they can and do, do this.
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Wiseblood
Junior Member
Posts โข 1,245
Likes โข 3
May 2007
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PayPal
Aug 12, 2008 18:20:30 GMT 1
PayPal, by Wiseblood on Aug 12, 2008 18:20:30 GMT 1, No it was damaged before, described as being brand new, was covered in food and drink stains and stank of smoke, dents to the side and a wobbly handle, the courier has done about 10-20 delieveries everyday for the last 15 years for my g/fs dad and nothing has been broken yet, he is a personal friend of theirs and would have come clean if it was his fault.
No it was damaged before, described as being brand new, was covered in food and drink stains and stank of smoke, dents to the side and a wobbly handle, the courier has done about 10-20 delieveries everyday for the last 15 years for my g/fs dad and nothing has been broken yet, he is a personal friend of theirs and would have come clean if it was his fault.
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PayPal
Aug 12, 2008 18:23:30 GMT 1
PayPal, by rosstierney on Aug 12, 2008 18:23:30 GMT 1, outrageous. this is where paying by credit card via paypal comes in handy.
outrageous. this is where paying by credit card via paypal comes in handy.
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darrenrapley
Junior Member
Posts โข 1,858
Likes โข 229
June 2008
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PayPal
Aug 12, 2008 19:01:39 GMT 1
PayPal, by darrenrapley on Aug 12, 2008 19:01:39 GMT 1, Hi there - I made a sucessful claim about 2 months ago. Basically, I bought an "iTouch" which had a blurry photo of it. It turned out to be a crap import lookalike. I followed the procedures laid out by ebay and paypal and after sending pics and descriptions, they told me to dispose of the item and they refunded me the amount (minus postage). Altogether, they were very good. Slow as hell (took about 6 weeks), but I didn't lose out at all. (apart from postage) If you want more info, just pm me.
Hi there - I made a sucessful claim about 2 months ago. Basically, I bought an "iTouch" which had a blurry photo of it. It turned out to be a crap import lookalike. I followed the procedures laid out by ebay and paypal and after sending pics and descriptions, they told me to dispose of the item and they refunded me the amount (minus postage). Altogether, they were very good. Slow as hell (took about 6 weeks), but I didn't lose out at all. (apart from postage) If you want more info, just pm me.
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Richard
Junior Member
Posts โข 1,367
Likes โข 199
September 2007
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PayPal
Aug 12, 2008 19:22:36 GMT 1
PayPal, by Richard on Aug 12, 2008 19:22:36 GMT 1, Send it back to him and they will refund you. They will be able to get the money out of his bank account - it means nothing if he has removed funds from PayPal.
Send it back to him and they will refund you. They will be able to get the money out of his bank account - it means nothing if he has removed funds from PayPal.
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PayPal
Aug 12, 2008 19:37:28 GMT 1
PayPal, by grantb on Aug 12, 2008 19:37:28 GMT 1, Ive made two successful claims one of the cases i had to ring them on 4 occassions and ended up losing it with them. i eventually got the money back for a item that was faulty which i had sent back. but it took a while. the second was with a item i never recieved and the ebayer had just fled.
Ive made two successful claims one of the cases i had to ring them on 4 occassions and ended up losing it with them. i eventually got the money back for a item that was faulty which i had sent back. but it took a while. the second was with a item i never recieved and the ebayer had just fled.
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PayPal
Aug 13, 2008 16:47:24 GMT 1
PayPal, by bostonlongstroke on Aug 13, 2008 16:47:24 GMT 1, Richard and Heavy-C are right!
I've filed 2 claims and got my money back on both. However, it does take a number of weeks before funds are returned.
Richard and Heavy-C are right!
I've filed 2 claims and got my money back on both. However, it does take a number of weeks before funds are returned.
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'bric
New Member
Posts โข 197
Likes โข 50
May 2006
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PayPal
Aug 13, 2008 17:14:25 GMT 1
PayPal, by 'bric on Aug 13, 2008 17:14:25 GMT 1, I paid for a DVD box set that turned out to be fake DVD's. Returned to seller but he had pulled the same stunt on loads of people and closed his account.
Got the money paid back to me
I paid for a DVD box set that turned out to be fake DVD's. Returned to seller but he had pulled the same stunt on loads of people and closed his account. Got the money paid back to me
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Wiseblood
Junior Member
Posts โข 1,245
Likes โข 3
May 2007
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PayPal
Aug 14, 2008 7:30:12 GMT 1
PayPal, by Wiseblood on Aug 14, 2008 7:30:12 GMT 1, thanks for all the replies.
thanks for all the replies.
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