origo
Junior Member
Posts โข 1,973
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April 2008
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A minor selling problem, by origo on Aug 8, 2008 9:00:54 GMT 1, I sold a 1500 dollar print to a guy and shipped the item as promised with tracking, insurance, etc.
Buyer received the tube and now he claims that the tube was empty when he got it, could anyone give me some advice on this matter?
I sold a 1500 dollar print to a guy and shipped the item as promised with tracking, insurance, etc.
Buyer received the tube and now he claims that the tube was empty when he got it, could anyone give me some advice on this matter?
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welikestatic
New Member
Posts โข 144
Likes โข 36
November 2011
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A minor selling problem, by welikestatic on Aug 8, 2008 9:03:17 GMT 1, I sold a 1500 dollar print to a guy and shipped the item as promised with tracking, insurance, etc. Buyer received the tube and now he claims that the tube was empty when he got it, could anyone give me some advice on this matter?
hi mate,
who did you send it with?
I sold a 1500 dollar print to a guy and shipped the item as promised with tracking, insurance, etc. Buyer received the tube and now he claims that the tube was empty when he got it, could anyone give me some advice on this matter? hi mate, who did you send it with? |
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angryboy
New Member
Posts โข 366
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October 2007
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A minor selling problem, by angryboy on Aug 8, 2008 9:04:42 GMT 1, Minor?
It's a good way for buyers to rip people sellers off if it's paypal as paypal will likely refund them and then they have the print (assuming they're lying about it being eampty) and the cash. Was it an ebay/paypal sale?
Not sure what you can do in that situation though, I know others on here have experience of that happening though.
Minor?
It's a good way for buyers to rip people sellers off if it's paypal as paypal will likely refund them and then they have the print (assuming they're lying about it being eampty) and the cash. Was it an ebay/paypal sale?
Not sure what you can do in that situation though, I know others on here have experience of that happening though.
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A minor selling problem, by felix on Aug 8, 2008 9:05:57 GMT 1, The old 'the tube was empty, honest guvnor' trick. If he has signed for it and didn't check the contents or alert the postal service straight away, then it is pretty much his problem as you won't be able to claim insurance compensation. If he paid by paypal, I would try and contact them so he doesn't try and take the money from your account.
The old 'the tube was empty, honest guvnor' trick. If he has signed for it and didn't check the contents or alert the postal service straight away, then it is pretty much his problem as you won't be able to claim insurance compensation. If he paid by paypal, I would try and contact them so he doesn't try and take the money from your account.
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origo
Junior Member
Posts โข 1,973
Likes โข 512
April 2008
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A minor selling problem, by origo on Aug 8, 2008 9:06:40 GMT 1, Hi guys, it was paid through paypal and the print was mailed with what would be royal mail in UK, I live in Copenhagen.
I donยดt know, the guy seem genuine enough but it would be a major blow for me to loose both the money and the print.
Hi guys, it was paid through paypal and the print was mailed with what would be royal mail in UK, I live in Copenhagen.
I donยดt know, the guy seem genuine enough but it would be a major blow for me to loose both the money and the print.
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dmandpenfold
Junior Member
Posts โข 2,466
Likes โข 10
December 2006
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A minor selling problem, by dmandpenfold on Aug 8, 2008 9:07:07 GMT 1, who did you sell it to, what's their feedback like?
who did you sell it to, what's their feedback like?
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origo
Junior Member
Posts โข 1,973
Likes โข 512
April 2008
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A minor selling problem, by origo on Aug 8, 2008 9:09:41 GMT 1, Feedback is good but only on 3 transactions.
We are still trying to figure out something, I guess I will wait and see what his next move is.
The print was shipped to the states.
Feedback is good but only on 3 transactions.
We are still trying to figure out something, I guess I will wait and see what his next move is.
The print was shipped to the states.
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welikestatic
New Member
Posts โข 144
Likes โข 36
November 2011
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A minor selling problem, by welikestatic on Aug 8, 2008 9:12:00 GMT 1, Hi guys, it was paid through paypal and the print was mailed with what would be royal mail in UK, I live in Copenhagen. I donยดt know, the guy seem genuine enough but it would be a major blow for me to loose both the money and the print.
I would definitely try and contact the mail companies customer services. Not had any experience of this happening to us but have had plenty go missing completely and loads getting damaged and they are normally quite helpful about it.
hope you get it sorted.
Hi guys, it was paid through paypal and the print was mailed with what would be royal mail in UK, I live in Copenhagen. I donยดt know, the guy seem genuine enough but it would be a major blow for me to loose both the money and the print. I would definitely try and contact the mail companies customer services. Not had any experience of this happening to us but have had plenty go missing completely and loads getting damaged and they are normally quite helpful about it. hope you get it sorted. |
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origo
Junior Member
Posts โข 1,973
Likes โข 512
April 2008
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A minor selling problem, by origo on Aug 8, 2008 9:13:09 GMT 1, Hi guys, it was paid through paypal and the print was mailed with what would be royal mail in UK, I live in Copenhagen. I donยดt know, the guy seem genuine enough but it would be a major blow for me to loose both the money and the print. I would definitely try and contact the mail companies customer services. Not had any experience of this happening to us but have had plenty go missing completely and loads getting damaged and they are normally quite helpful about it. hope you get it sorted.
Will do, thanks for your opinion on this matter all of you.
Hi guys, it was paid through paypal and the print was mailed with what would be royal mail in UK, I live in Copenhagen. I donยดt know, the guy seem genuine enough but it would be a major blow for me to loose both the money and the print. I would definitely try and contact the mail companies customer services. Not had any experience of this happening to us but have had plenty go missing completely and loads getting damaged and they are normally quite helpful about it. hope you get it sorted. Will do, thanks for your opinion on this matter all of you. |
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Deleted
Posts โข 0
Likes โข
January 1970
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A minor selling problem, by Deleted on Aug 8, 2008 9:13:12 GMT 1, What was the buyers name? also what was the print and the print number?(incase it shows up in future anywhere).
What was the buyers name? also what was the print and the print number?(incase it shows up in future anywhere).
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A minor selling problem, by Guest on Aug 8, 2008 9:18:52 GMT 1, there is a data base for stolen prints, im sure someone on here will know it, report the print stolen, so it would be difficult to sell on. regarding getting your money back, you said the print was insured, get onto the insurance company, to file a claim. also withdraw the money from your paypal account to your bank account. good luck i hope this works out for you.
EDIT: www.artloss.com/
there is a data base for stolen prints, im sure someone on here will know it, report the print stolen, so it would be difficult to sell on. regarding getting your money back, you said the print was insured, get onto the insurance company, to file a claim. also withdraw the money from your paypal account to your bank account. good luck i hope this works out for you. EDIT: www.artloss.com/ |
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jon11
New Member
Posts โข 392
Likes โข 3
June 2007
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A minor selling problem, by jon11 on Aug 8, 2008 9:18:53 GMT 1, bad situation - agree with - did the guy sign for it without checking contents? - easy scam for a buyer to pull - but easy scam for a posty to pull... difficult one - sorry my comments have been pure summation and no help whatsoever -
guess i would try to claim off the carrier - what are they saying?
bad situation - agree with - did the guy sign for it without checking contents? - easy scam for a buyer to pull - but easy scam for a posty to pull... difficult one - sorry my comments have been pure summation and no help whatsoever -
guess i would try to claim off the carrier - what are they saying?
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Heavyconsumer
Junior Member
Posts โข 4,974
Likes โข 5
February 2008
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A minor selling problem, by Heavyconsumer on Aug 8, 2008 9:26:10 GMT 1, Only 3 feedback! That's a bit suspect when the buyer then says the tube was empty! In your shoes I'd be doing everything possible to avoid him being able to take the cash back via paypal. The chances are that this buyer knows perfectly well how to exploit paypal transactions and may even have done it before. I wouldn't be worried about the low-feedback ebay buyer getting benefit of the doubt, if I stood to lose ยฃ1500! I'd be worried about losing the doh. If it was someone on here who's given references it's a bit different, but there are a lot of scammers on ebay!
EDIT - GOOD LUCK with this, I hope it works out ok for you.
Only 3 feedback! That's a bit suspect when the buyer then says the tube was empty! In your shoes I'd be doing everything possible to avoid him being able to take the cash back via paypal. The chances are that this buyer knows perfectly well how to exploit paypal transactions and may even have done it before. I wouldn't be worried about the low-feedback ebay buyer getting benefit of the doubt, if I stood to lose ยฃ1500! I'd be worried about losing the doh. If it was someone on here who's given references it's a bit different, but there are a lot of scammers on ebay!
EDIT - GOOD LUCK with this, I hope it works out ok for you.
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origo
Junior Member
Posts โข 1,973
Likes โข 512
April 2008
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A minor selling problem, by origo on Aug 8, 2008 9:28:11 GMT 1, I donยดt wanna hang anyone out in the public before we have agreed on what to do and see if thereยดs any options with the carrier. I have withdrawn the funds already, itยดs a lot of money for me well to everyone I guess.
I just feel so god damn insecure when using Paypal, I havenยดt had the best of experiences with them. Not that this is something that happens often, but I once bought a Fairey print from a girl, then found out that she was selling alot of these prints day after day and filed a claim straight away. I think the whole situation was pretty obvious, but it took Paypal almost 3 months to decide on the case. 
I hope for a happy ending, but I definetely prefer these things to go smooth, this stresses me out! 
I donยดt wanna hang anyone out in the public before we have agreed on what to do and see if thereยดs any options with the carrier. I have withdrawn the funds already, itยดs a lot of money for me well to everyone I guess. I just feel so god damn insecure when using Paypal, I havenยดt had the best of experiences with them. Not that this is something that happens often, but I once bought a Fairey print from a girl, then found out that she was selling alot of these prints day after day and filed a claim straight away. I think the whole situation was pretty obvious, but it took Paypal almost 3 months to decide on the case. I hope for a happy ending, but I definetely prefer these things to go smooth, this stresses me out! |
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A minor selling problem, by bobbyt23 on Aug 8, 2008 9:29:05 GMT 1, Feedback is good but only on 3 transactions. We are still trying to figure out something, I guess I will wait and see what his next move is. The print was shipped to the states.
He wasn't called Morrissey1 was he.....
But seriously dont wait for his next move. Get onto it first or like everyone has said he will get his money back too.
I'd recommend nameing the print and number in case it comes up again.
Also I dont think it matters if you have withdrawn the money. From what I know Paypal will take it back off you anyway.
Feedback is good but only on 3 transactions. We are still trying to figure out something, I guess I will wait and see what his next move is. The print was shipped to the states. He wasn't called Morrissey1 was he..... But seriously dont wait for his next move. Get onto it first or like everyone has said he will get his money back too. I'd recommend nameing the print and number in case it comes up again. Also I dont think it matters if you have withdrawn the money. From what I know Paypal will take it back off you anyway. |
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A minor selling problem, by Guest on Aug 8, 2008 9:31:20 GMT 1, not sure if you saw the edit on my last post.
www.artloss.com/
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A minor selling problem, by felix on Aug 8, 2008 9:34:21 GMT 1, Paypal will withdraw funds from your bank account as soon as the seller files a dispute, so act quick. To be honest it sounds like a scam, I very much doubt a postman would take the print out of the tube then re-seal the tube to nick the print, he would just nick the whole thing!
Paypal will withdraw funds from your bank account as soon as the seller files a dispute, so act quick. To be honest it sounds like a scam, I very much doubt a postman would take the print out of the tube then re-seal the tube to nick the print, he would just nick the whole thing!
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origo
Junior Member
Posts โข 1,973
Likes โข 512
April 2008
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A minor selling problem, by origo on Aug 8, 2008 9:37:29 GMT 1,
Great site, will go there if it comes to that.
Great site, will go there if it comes to that. |
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eyectopus
Junior Member
Posts โข 1,103
Likes โข 792
June 2008
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A minor selling problem, by eyectopus on Aug 8, 2008 10:54:05 GMT 1, Did you check what the buyer had purchased on ebay in the past? I have seen some potential buyers and sellers with 20 or 30 positive feedbacks, but when I looked at them they were all for items worth a couple of cents or a dollar. They were buying extremely cheap items to build up a misleading rating.
Did you check what the buyer had purchased on ebay in the past? I have seen some potential buyers and sellers with 20 or 30 positive feedbacks, but when I looked at them they were all for items worth a couple of cents or a dollar. They were buying extremely cheap items to build up a misleading rating.
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Wiseblood
Junior Member
Posts โข 1,245
Likes โข 3
May 2007
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A minor selling problem, by Wiseblood on Aug 8, 2008 10:59:19 GMT 1, Im glad people here have confidence in paypal, i recieved an item damaged, tried to claim through paypal and this is there responce.
Once you have returned the merchandise, we'll make every effort to recover the funds from the seller although we can't guarantee you will receive a refund. For more information please review our Buyer Protection Policy in the User Agreement.
wtf is the point in using them, i might as well have sent cash through the post.
Im glad people here have confidence in paypal, i recieved an item damaged, tried to claim through paypal and this is there responce.
Once you have returned the merchandise, we'll make every effort to recover the funds from the seller although we can't guarantee you will receive a refund. For more information please review our Buyer Protection Policy in the User Agreement.
wtf is the point in using them, i might as well have sent cash through the post.
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A minor selling problem, by graeme501 on Aug 8, 2008 11:04:20 GMT 1, even if u have no intentions to, u should tell the guy u'll come over and discuss the situation with him
people tend to pull this trick (if indeed it is a trick, and not a postal theft) on oversea's buyers as there is much less chance of them turning up at their door and politely asking for the print back 
if it happened in the uk, shipped to a verified paypal address, then 95% of people would be paying the buyer a visit with some friends  say u'll fly over to resolve this and it mite shit him up abit
even if u have no intentions to, u should tell the guy u'll come over and discuss the situation with him people tend to pull this trick (if indeed it is a trick, and not a postal theft) on oversea's buyers as there is much less chance of them turning up at their door and politely asking for the print back if it happened in the uk, shipped to a verified paypal address, then 95% of people would be paying the buyer a visit with some friends say u'll fly over to resolve this and it mite shit him up abit |
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meatbag
New Member
Posts โข 951
Likes โข 7
April 2007
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A minor selling problem, by meatbag on Aug 9, 2008 1:27:22 GMT 1, wow, that's pretty messed up. goes to show how important long term feedback is. good luck man that really sucks.
wow, that's pretty messed up. goes to show how important long term feedback is. good luck man that really sucks.
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moleman
Junior Member
Posts โข 1,866
Likes โข 0
March 2008
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A minor selling problem, by moleman on Aug 9, 2008 8:35:09 GMT 1, Name and shame the cock some one here may live near him and put him in place
Name and shame the cock some one here may live near him and put him in place
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discoduster
Junior Member
Posts โข 2,438
Likes โข 5
January 2007
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A minor selling problem, by discoduster on Aug 9, 2008 18:31:14 GMT 1, This is so obvious a scam.
Withdraw all your funds from PayPals reach (i.e PayPal account AND your bank account)
PayPal WILL go in his favour.
This is so obvious a scam.
Withdraw all your funds from PayPals reach (i.e PayPal account AND your bank account)
PayPal WILL go in his favour.
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bowser30
New Member
Posts โข 114
Likes โข 1
September 2007
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A minor selling problem, by bowser30 on Aug 9, 2008 20:08:02 GMT 1, track him down and shoot him, simple
track him down and shoot him, simple
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kiy
New Member
Posts โข 240
Likes โข 0
August 2007
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A minor selling problem, by kiy on Aug 10, 2008 8:17:41 GMT 1, Good Luck. Hope it works out for you. Personally I would withdraw the funds from your PayPal account (i think you said this is done already). Then remove your payment source from PayPal. If PayPal do not side with you, it will be down to you if you want to pay the funds back.
there is a data base for stolen prints, im sure someone on here will know it, report the print stolen, so it would be difficult to sell on. regarding getting your money back, you said the print was insured, get onto the insurance company, to file a claim. also withdraw the money from your paypal account to your bank account. good luck i hope this works out for you. EDIT: www.artloss.com/
ยฃ10 to register your loss
ยฃ50 to search for items you might be suspicious of...
it aint cheap!
It would be easier to register the loss with the Gallery where it was purchased as this is usually the first point of contact when verifying authenticity.
With the current trend people want original receipts with most prints..so resale would be difficult..
Good Luck. Hope it works out for you. Personally I would withdraw the funds from your PayPal account (i think you said this is done already). Then remove your payment source from PayPal. If PayPal do not side with you, it will be down to you if you want to pay the funds back. there is a data base for stolen prints, im sure someone on here will know it, report the print stolen, so it would be difficult to sell on. regarding getting your money back, you said the print was insured, get onto the insurance company, to file a claim. also withdraw the money from your paypal account to your bank account. good luck i hope this works out for you. EDIT: www.artloss.com/ยฃ10 to register your loss ยฃ50 to search for items you might be suspicious of... it aint cheap! It would be easier to register the loss with the Gallery where it was purchased as this is usually the first point of contact when verifying authenticity. With the current trend people want original receipts with most prints..so resale would be difficult.. |
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mcster
New Member
Posts โข 367
Likes โข 0
October 2007
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A minor selling problem, by mcster on Aug 10, 2008 9:31:23 GMT 1, From experience I can tell you paypal will side with the buyer. I had a similar experience last year when selling a print and it was not delivered (the buyers paypal address hadn't been chnged when he'd moved). It got 'sent back' to me but never arrived. After months of wrangling the fella's money was returned and I was left a couple of hundred quid down and with no print. By some miracle it suddenly turned up with the post about a fortnight after paypal had refunded him and I managed to do a cash deal with the guy.
It's a minefield selling stuff as it seems so much of the bias is towards the buyer. I learned two things:
1) Don't use paypal as the f**kers will bolt you up a seller if something goes wrong.
2) If what you're selling has any great value use a good courier rather than the Post Office who are completely disinterested if something goes wrong.
I know this doesn't help your current situation much, but it'll help you avoid any repeats.
From experience I can tell you paypal will side with the buyer. I had a similar experience last year when selling a print and it was not delivered (the buyers paypal address hadn't been chnged when he'd moved). It got 'sent back' to me but never arrived. After months of wrangling the fella's money was returned and I was left a couple of hundred quid down and with no print. By some miracle it suddenly turned up with the post about a fortnight after paypal had refunded him and I managed to do a cash deal with the guy.
It's a minefield selling stuff as it seems so much of the bias is towards the buyer. I learned two things:
1) Don't use paypal as the f**kers will bolt you up a seller if something goes wrong.
2) If what you're selling has any great value use a good courier rather than the Post Office who are completely disinterested if something goes wrong.
I know this doesn't help your current situation much, but it'll help you avoid any repeats.
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say u'll fly over to resolve this and it mite shit him up abit
