e15makaveli
New Member
Posts โข 487
Likes โข 0
February 2008
|
sorted
Sept 13, 2011 10:49:11 GMT 1
sorted, by e15makaveli on Sept 13, 2011 10:49:11 GMT 1, this is his ebay name,
he purchased a print off me, waited a month then opened a case saying it was damaged, the tube was not damaged so it must of been me! he claimed he mailed me and i ignored him, i got notified from ebay and replied to him, he then said i just flip prints and hes a genuine buyer who buys 100's a year. i then look at his ebay store and see mau mau prints for $999.99? idiot.
any he escalated the case so i could not reply, i did not have no messages from ebay nor did they ask me for any details, i entered the tracking number already. today i get an email that they rule in his favour and they have taken the ยฃ175 out of my account. he has been asked to send me back the print. whats the odds it comes back in a state if at all? this is a total stitch up and has prevented me from a purchase that i had committed to seeing as i am ยฃ175 short.
he lives in America so its not like i can meet him to inspect it, he has never sent me photos of the alleged damage.
on the other end of this ebay spit roasting i have endured i have also been knocked as a buyer. i purchased a print really cheap. the guy said he sent it but with no tracking number and now he wants to refund me? hmmm
this all adds to my point of how s**t ebay is and the fact that you are better off using forums like this.
this is his ebay name,
he purchased a print off me, waited a month then opened a case saying it was damaged, the tube was not damaged so it must of been me! he claimed he mailed me and i ignored him, i got notified from ebay and replied to him, he then said i just flip prints and hes a genuine buyer who buys 100's a year. i then look at his ebay store and see mau mau prints for $999.99? idiot.
any he escalated the case so i could not reply, i did not have no messages from ebay nor did they ask me for any details, i entered the tracking number already. today i get an email that they rule in his favour and they have taken the ยฃ175 out of my account. he has been asked to send me back the print. whats the odds it comes back in a state if at all? this is a total stitch up and has prevented me from a purchase that i had committed to seeing as i am ยฃ175 short.
he lives in America so its not like i can meet him to inspect it, he has never sent me photos of the alleged damage.
on the other end of this ebay spit roasting i have endured i have also been knocked as a buyer. i purchased a print really cheap. the guy said he sent it but with no tracking number and now he wants to refund me? hmmm
this all adds to my point of how s**t ebay is and the fact that you are better off using forums like this.
|
|
kazzazz
New Member
Posts โข 322
Likes โข 39
November 2010
|
sorted
Sept 13, 2011 11:12:19 GMT 1
sorted, by kazzazz on Sept 13, 2011 11:12:19 GMT 1, e15......Its a shame to hear this......however both ebay and paypal are usually to blame for similar cases to yours.....unfortunately in their eyes the buyer always seems right. Had a similar thing happen to me a few years back....not with art but with another item. Hard to find genuine sellers/buyers on ebay anymore.
Can you not appeal against this.....?
e15......Its a shame to hear this......however both ebay and paypal are usually to blame for similar cases to yours.....unfortunately in their eyes the buyer always seems right. Had a similar thing happen to me a few years back....not with art but with another item. Hard to find genuine sellers/buyers on ebay anymore.
Can you not appeal against this.....?
|
|
e15makaveli
New Member
Posts โข 487
Likes โข 0
February 2008
|
sorted
Sept 13, 2011 12:15:06 GMT 1
sorted, by e15makaveli on Sept 13, 2011 12:15:06 GMT 1, i can appeal when the case is closed, but it wont close until my item or probably my empty tube arrives?
i can appeal when the case is closed, but it wont close until my item or probably my empty tube arrives?
|
|
Cornish Crayon
Junior Member
Posts โข 3,965
Likes โข 2,902
December 2007
|
sorted
Sept 13, 2011 12:34:32 GMT 1
sorted, by Cornish Crayon on Sept 13, 2011 12:34:32 GMT 1, That sucks dude
Good credit card advice
Hope you sort it, Soon.
That sucks dude Good credit card advice Hope you sort it, Soon.
|
|
Goooogle Male
New Member
Posts โข 731
Likes โข 254
December 2010
|
sorted
Sept 13, 2011 12:37:48 GMT 1
sorted, by Goooogle Male on Sept 13, 2011 12:37:48 GMT 1, if the tube arrives empty, call the cops - that's theft.
if the tube arrives empty, call the cops - that's theft.
|
|
e15makaveli
New Member
Posts โข 487
Likes โข 0
February 2008
|
sorted
Sept 13, 2011 13:06:31 GMT 1
sorted, by e15makaveli on Sept 13, 2011 13:06:31 GMT 1, i use my credit card all the time but have not linked it to my paypal account, guess thats whats needed to be done.
some one needs to make an alternative set up to paypal and ebay, ive paid like ยฃ30 odd in fees but that has also not been refunded? total scam
i use my credit card all the time but have not linked it to my paypal account, guess thats whats needed to be done.
some one needs to make an alternative set up to paypal and ebay, ive paid like ยฃ30 odd in fees but that has also not been refunded? total scam
|
|
|
mothegrass
New Member
Posts โข 374
Likes โข 0
January 2011
|
sorted
Sept 13, 2011 13:14:29 GMT 1
sorted, by mothegrass on Sept 13, 2011 13:14:29 GMT 1, i hate paypal, they have frozen my account to verify it AGAIN cant pay a seller in the states so may lose a print,,,, hope you get it sorted
i hate paypal, they have frozen my account to verify it AGAIN cant pay a seller in the states so may lose a print,,,, hope you get it sorted
|
|
|
sorted
Sept 13, 2011 14:12:35 GMT 1
sorted, by stopki on Sept 13, 2011 14:12:35 GMT 1, yep agree always use your credit card !!!!
yep agree always use your credit card !!!!
|
|
chaturz
Junior Member
Posts โข 1,313
Likes โข 171
May 2011
|
sorted
Sept 13, 2011 15:11:01 GMT 1
sorted, by chaturz on Sept 13, 2011 15:11:01 GMT 1, Wow that's rediculous. Best of luck mate, it seems crazy that they can take the money without proof the guys contacted you as within eBay rules you should have been contacted via eBay (and therefore they would have access to this). Have you tried calling them (eBay) to clarify what they're playing at
Wow that's rediculous. Best of luck mate, it seems crazy that they can take the money without proof the guys contacted you as within eBay rules you should have been contacted via eBay (and therefore they would have access to this). Have you tried calling them (eBay) to clarify what they're playing at
|
|
curiousgeorge
Junior Member
Posts โข 5,833
Likes โข 1,091
March 2007
|
sorted
Sept 13, 2011 16:11:43 GMT 1
sorted, by curiousgeorge on Sept 13, 2011 16:11:43 GMT 1, Have a google for paypal contact number,I've found the difference between online support and over the phone worlds apart
Have a google for paypal contact number,I've found the difference between online support and over the phone worlds apart
|
|
|
sorted
Sept 13, 2011 16:14:13 GMT 1
sorted, by stopki on Sept 13, 2011 16:14:13 GMT 1, 02086053000 will do it..
its ebays number but they will put you through
dont use any other number paypals number will cost u a fortune to call
02086053000 will do it..
its ebays number but they will put you through
dont use any other number paypals number will cost u a fortune to call
|
|
chaserawr
Junior Member
Posts โข 1,146
Likes โข 224
February 2011
|
sorted
Sept 13, 2011 16:27:13 GMT 1
sorted, by chaserawr on Sept 13, 2011 16:27:13 GMT 1, yeah sounds like they didnt follow the dispute process. I think they give the seller 14 days to respond after they escalate the claim. AND they shouldnt have refunded his money unless he used a tracking number on shipping the item back.
yeah sounds like they didnt follow the dispute process. I think they give the seller 14 days to respond after they escalate the claim. AND they shouldnt have refunded his money unless he used a tracking number on shipping the item back.
|
|
|
sorted
Sept 13, 2011 16:29:54 GMT 1
sorted, by rottenredrooster on Sept 13, 2011 16:29:54 GMT 1, Once they've made a decision that's usually it.
You should be able to recoup the final value fee from eBay by cancelling the transacting due to the buyer and you disagreeing. If you speak to them, I'm sure they will do it for you...
eBay isn't at all appealing when it comes down to selling goods of considerable value. Even with a tracking number, a buyer can screw you over with the old 'item not as described' case. Hell, I've even heard of a buyer who had to first return the item to the seller before getting the money released to them... but once it shows up on the tracking as delivered they will release it regardless of the goods actually being the item the buyer sent back!
Probably best to deal within the UK if you have to sell prints on eBay... that way you can at least chase it up and get it returned to you.
All the best with sorting it.
Once they've made a decision that's usually it.
You should be able to recoup the final value fee from eBay by cancelling the transacting due to the buyer and you disagreeing. If you speak to them, I'm sure they will do it for you...
eBay isn't at all appealing when it comes down to selling goods of considerable value. Even with a tracking number, a buyer can screw you over with the old 'item not as described' case. Hell, I've even heard of a buyer who had to first return the item to the seller before getting the money released to them... but once it shows up on the tracking as delivered they will release it regardless of the goods actually being the item the buyer sent back!
Probably best to deal within the UK if you have to sell prints on eBay... that way you can at least chase it up and get it returned to you.
All the best with sorting it.
|
|
e15makaveli
New Member
Posts โข 487
Likes โข 0
February 2008
|
sorted
Sept 13, 2011 16:55:54 GMT 1
sorted, by e15makaveli on Sept 13, 2011 16:55:54 GMT 1, i would prefer to deal within the uk but its not fair for certain people who dont live here who love the art and cant get it.
the buyer has contacted me and is now in the process of sorting things properly, he has cancelled the case and i have my cash back i think (gotta check paypal) id like to say thank you to him and to the forum members who have offered their thoughts and ideas.
silky or another mod please lock/close/delete this thread.
i would prefer to deal within the uk but its not fair for certain people who dont live here who love the art and cant get it.
the buyer has contacted me and is now in the process of sorting things properly, he has cancelled the case and i have my cash back i think (gotta check paypal) id like to say thank you to him and to the forum members who have offered their thoughts and ideas.
silky or another mod please lock/close/delete this thread.
|
|
|