Just got a answer today. I can say that I got totally f*** for about £200.

Opposition has been confirmed. I lost the print, the money, I had to pay the ebays fees and the credit card claim fees...

I really don't understand because I had all the proof needed. I had the proof of deposit, the proof of delivery (the post office printed me the tracking) and an ebay dispute opens by the buyer saying she received the print but allegedly damaged.

I want to file a claim against the buyer for fraud so if a US citizen knows the procedure to file that kind of claim I'm all ears.

Paypal says I have to file a claim with my local police office. I was wondering if I could file a complaint with the US police ?

If you know anything send me a PM

It really sucks...

So now filed a claim to my local police. Have to file a claim against the buyer/paypal (for abusive clauses) to the court. But all this is in France.

Would like to make a claim in the US. A friend of mine advised me to make a claim to the Internet Crime Center in the US. I'm know really doing it for the money, but people who do that kind of stuff need to stop!!

Just trying to put some more pressure anyway!

Edit : Consolation prize, just talked to ebay, they will refund me the ebay fees....

Interesting thread.

I can confirm that PayPal draws money from all sides, not only in fees from the seller. The currency exchange rate is rigged, too. Yesterday, I "paid" them 7€ just to "change" Euros into GBP for a transaction, where they take an additional 3% from the receiver.

Make sure to have your IBAN and SWIFT numbers ready for European bank transactions (where you TRUST each other!), and save each other some money...

I'm not too happy with that currency rate when I receive money either. More especially because I have an expatriate account, so I have some special advantages relevant to currency exchange rates (spot rate of the day of the transaction) & fees for paying abroad or in a different currencies (I have non of these). So it always kill me that they take exactly about 0.03 euros per every pound...

Thats a mean thing for someone to do, dont leave though, must be a way around it somehow?.

Happened to me, too. No warning no info by ebay, just an automated email. informing me that my listings were canceled.

And it seems like this really only happens, when someone reports the auction. ebay itself is probably too lazy to check for themselves...

This argument is a bit disingenuous Jusdeep. That's fair enough for established artists, but still when people sell Faile, Insect, Neate etc on ebay, they add other names to get them noticed. A lot of less established artists would not be seen on ebay without the little "helping hand". It is a means of letting people see less well known artists work and then deciding to buy it if they like it.

A selection of current items on ebay:

cgi.ebay.co.uk/Dface-d-face-rest-piece-banksy-faile-walker-pic-/280647054757?pt=UK_art_prints_GL&hash=item4157de35a5#ht_679wt_1139

cgi.ebay.co.uk/bast-mickey-hand-finished-faile-banksy-interest-/290555715719?pt=UK_art_prints_GL&hash=item43a6786087#ht_500wt_1156

cgi.ebay.co.uk/CHE-PRINT-DOLK-SIGNED-AND-NUMBERED-BANKSY-FAILE-/290554459727?pt=UK_art_prints_GL&hash=item43a665364f#ht_500wt_1156

All of these are very well established artists and yet their seller feels the need to add a few names to the advert to get the piece noticed.

I don't have a problem with this as it is commonplace. Also, ebay is ebay, its not a website dedicated to urban art. It provides an opportunity for people to buy less established artists at a low price. If the art is crap then people wouldn't buy it anyway, and if they want to for a couple of quid then why shouldn't they.

The point I was making was that I appear to have been deliberately targeted by someone, who I suspect is a member of this website, who has something against either myself or Nai. If I was a vindictive person I could happily spend a couple of hours clearing ebay of adverts which have the words "Banksy, Faile, Walker etc" in them through reporting to ebay and how many people here would feel aggrieved? I am not so churlish to contemplate such an act, and I think the world would be a better place if others weren't either.

Good morning fellas,

Firstly, great thread! I just bought my first piece from eBay having been reluctant to buy art in the past with all the INVADER/BANKSY fakes. I couldnt resist a BAST Mickey - a print I've wanted for a long time now. I got it at a great price £198 for the edition of 40, and I liked the finishing. The only problem is, since paying the seller on Tuesday I havent heard back from him. He seems to have good feedback, but you never know?

Has anyone dealt with this seller?

www.ebay.co.uk/itm/Bast-Mickey-edition-40-hand-finishing-NO-RESERVE-/230673893118?pt=UK_art_prints_GL&hash=item35b53c46fe

Any suggestions would be appreciated.

Cheers,
Cedric

I sold an item recently (not art related) and because it was so heavy I arranged for a courier to pick it up to deliver to the person, but the courier company needed his phone number, I couldn't get hold of him for ages until he mailed me...he mailed from a different account to his ebay mail as his ebay mail had gone down and he hadn't realised...

A lot of people do not contact the buyer and it just turns up! One way of checking is to look at the row of icons next to the listing on your summary page. The £ sign should be 'on', where you have paid and the next one (?) most sellers 'illuminate' once they have sent the piece. Give it a week or so - depends how far it has to travel and they may well post at the w/e if they have a day job during the week.

This thread is getting all mixed up with info here and there and not all of it is correct but I'll do the best I can to give a pretty good rundown.

a bit about myself .... i've only been collecting art/prints and the likes for about 4 months now but have been collecting vinyl records and watches/timepieces as well as accessories for about 10 years, and in those 10 years i've probably bought and sold well over 3000 items and not once have i been screwed (actual loss of the item or cash) whether i was the buyer or the seller, although i buy significantly more and will share these tips .....

if you buy an item always do the following ....

1) do not keep a balance in your paypal account, even if you just sold an item and going to use the funds toward another purchase immediately ALWAYS transfer it out first

2) ALWAYS use your credit card to fund the purchase rather than your bank account that's tied into paypal, NO DEBIT CARD .... always use a credit card.

3) be patient, and give a benefit of a doubt unless you do some digging and stuff don't seem right .... sometimes sellers do have issues or emergencies that come up and with paypal you're protected for 45 days and with a credit card you're protected even longer.

4) file a dispute through paypal first before going through your credit card company

5) if a package looks damaged document every step of you opening the package with a quick photo, same goes for if you open a tube and see that it's poorly packaged and there may be a chance of a damaged print ... you want to show that it was damaged right as you opened it and wasn't caused after you opened it so the seller doesn't accuse you of damaging on purpose for a refund.

6) always include serial numbers in the photos

here's a situation i had to go through once from ebay ..... I puchased an item that i paid about $8000 for and the seller pretty much answered one question in regards to shipping notification and he pretty much disappeared after that with no response. I filed a dispute with paypal and after a week of review they ruled in my favor but because the seller took out the funds already there was nothing that could be done in terms of paypal reimbursing my loss. I had paid with my credit card and they froze the charge so i didn't have to pay it up front and did their own investigation and obviously they ruled in my favor. took about 10 minutes to give the amex rep the details and the situation and all was taken care of. When i pay by credit card via paypal i never really worry about getting an item in as i know that i have the security blanket from my cc company.

DO NOT PAY BY GIFT, unless you are completely comfortable with dealing with the seller or know them in one way or another, if you pay be gift you aren't covered by paypal or cc unless you report that the funds was not sent by you but then you would be committing fraud yourself. I've paid by gift, met up and paid in cash, and also wired money bank to bank and every single time i did those methods i was completely comfortable with transferring amounts into the 5 figures without having any issues of trust with the sellers.

***** if you pay by gift via paypal balance or your bank account there are no fees, if send a gift with a credit card you get hit with fees, if you send different currencies you will pay fees ... recipient does not pay any fees with a gift payment regardless of situation.






For sellers .....

1) take photos of the item before packing it up and shipping it out, make sure you show the serial number clearly within the print or item so someone can't swap it out

2) package the item with alot of care, i can go into great detail in how to package a print properly IMO but i won't unless someone requests it

3) take a picture of the rolled print packaged into the tube before you seal up the last endcap ... same goes for if you're shipping a box, always take a picture before you seal it all up

4) do not ship without delivery confirmation or tracking of some sort, it's not expensive to add-on even for international packages and well worth it for the peace of mind

5) insure the package for the actual value .... if you're sending something internationally i know how bad some countries are with their VAT but if you're willing to go a lower claimed amount let it be known to the buyer that they are responsible for it after you give them tracking and have them confirm it.

6) if your package gets destroyed in shipping and you file a claim have the buyer send everthing back to you including the original packaging or to at least document all the damage.

7) file your insurance claim online, with usps doing it online takes about 7-10 days from the day you file the claim to the time you'll get the check in the mail. My friend sent me a print and the tube had a huge dent, i documented it well and sent the pictures to my friend and he put the claim in .... now i'm sitting on a mangled print .... but no one lost any money because it was insured

8) if the package is not beat up and your print is still damaged you probably did a horrible job at packing it up to ship and may be assed out



i think i'm done and if anyone has any questions i'll be around ....


and that is my first post

Kenny

+1 Kenny

Gift payments only work when the transaction is funded by your bank account or PayPal account balance. You can't use debit/credit cards.

I mean your actual bank account via direct debit, not your bank account via a debit card.