sczoso
New Member
Posts • 128
Likes • 26
May 2017
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Selling art on eBay: An unfortunate experience , by sczoso on Apr 10, 2018 13:01:16 GMT 1, Just wanted to share a recent (and unfortunate) selling experience on eBay.
Sold a 3D - In the Lab print on eBay to free up funds for another purchase. The day after the buyer received it, she requested a refund. She kept insisting it was not signed by 3D, even though the POW website, where I bought it from, indicated ‘signed and numbered by the artist’. Further, she kept stating “I wanted an original silkscreen” and told eBay that my print was a “copy”. I guess some people are clueless. Now I am hoping I receive the same ‘pristine’ print in the same condition I sent it 
Long story short, anyone at anytime can request a refund even though you state ‘No Refunds’ and apparently can lie through their teeth.
Anyone else have a similar experience? Cheers.
Just wanted to share a recent (and unfortunate) selling experience on eBay. Sold a 3D - In the Lab print on eBay to free up funds for another purchase. The day after the buyer received it, she requested a refund. She kept insisting it was not signed by 3D, even though the POW website, where I bought it from, indicated ‘signed and numbered by the artist’. Further, she kept stating “I wanted an original silkscreen” and told eBay that my print was a “copy”. I guess some people are clueless. Now I am hoping I receive the same ‘pristine’ print in the same condition I sent it Long story short, anyone at anytime can request a refund even though you state ‘No Refunds’ and apparently can lie through their teeth. Anyone else have a similar experience? Cheers. |
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Selling art on eBay: An unfortunate experience , by Happy Shopper on Apr 10, 2018 13:03:05 GMT 1, Just wanted to share a recent (and unfortunate) selling experience on eBay. Sold a 3D - In the Lab print on eBay to free up funds for another purchase. The day after the buyer received it, she requested a refund. She kept insisting it was not signed by 3D, even though the POW website, where I bought it from, indicated ‘signed and numbered by the artist. Further, she kept stating “I wanted an original silkscreen” and told eBay that my print was a “copy”. I guess some people are clueless. Now I am hoping I receive the same ‘pristine’ print in tge same condition I sent it Long story short, anyone at anytime can request a refund even though you state ‘No Refunds’ and apparently can lie through their teeth. Anyone else have a similar experience? Cheers.
Was it signed?
POW wrote "signed" on the recent Bast rerelease, but they weren't.
Just wanted to share a recent (and unfortunate) selling experience on eBay. Sold a 3D - In the Lab print on eBay to free up funds for another purchase. The day after the buyer received it, she requested a refund. She kept insisting it was not signed by 3D, even though the POW website, where I bought it from, indicated ‘signed and numbered by the artist. Further, she kept stating “I wanted an original silkscreen” and told eBay that my print was a “copy”. I guess some people are clueless. Now I am hoping I receive the same ‘pristine’ print in tge same condition I sent it Long story short, anyone at anytime can request a refund even though you state ‘No Refunds’ and apparently can lie through their teeth. Anyone else have a similar experience? Cheers. Was it signed? POW wrote "signed" on the recent Bast rerelease, but they weren't. |
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sczoso
New Member
Posts • 128
Likes • 26
May 2017
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Selling art on eBay: An unfortunate experience , by sczoso on Apr 10, 2018 13:05:33 GMT 1, Just wanted to share a recent (and unfortunate) selling experience on eBay. Sold a 3D - In the Lab print on eBay to free up funds for another purchase. The day after the buyer received it, she requested a refund. She kept insisting it was not signed by 3D, even though the POW website, where I bought it from, indicated ‘signed and numbered by the artist. Further, she kept stating “I wanted an original silkscreen” and told eBay that my print was a “copy”. I guess some people are clueless. Now I am hoping I receive the same ‘pristine’ print in tge same condition I sent it Long story short, anyone at anytime can request a refund even though you state ‘No Refunds’ and apparently can lie through their teeth. Anyone else have a similar experience? Cheers. Was it signed? POW wrote "signed" on the recent Bast rerelease, but they weren't.
Thanks for the reply.
It had the “3D” on the bottom left of the print. It is also an old edition, so could we actually tell given that the marker has had 8+ years to dry? (Semi-serious)
Also, crazy how they could lie about it being signed.
Just wanted to share a recent (and unfortunate) selling experience on eBay. Sold a 3D - In the Lab print on eBay to free up funds for another purchase. The day after the buyer received it, she requested a refund. She kept insisting it was not signed by 3D, even though the POW website, where I bought it from, indicated ‘signed and numbered by the artist. Further, she kept stating “I wanted an original silkscreen” and told eBay that my print was a “copy”. I guess some people are clueless. Now I am hoping I receive the same ‘pristine’ print in tge same condition I sent it Long story short, anyone at anytime can request a refund even though you state ‘No Refunds’ and apparently can lie through their teeth. Anyone else have a similar experience? Cheers. Was it signed? POW wrote "signed" on the recent Bast rerelease, but they weren't. Thanks for the reply. It had the “3D” on the bottom left of the print. It is also an old edition, so could we actually tell given that the marker has had 8+ years to dry? (Semi-serious) Also, crazy how they could lie about it being signed. |
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valentina
New Member
Posts • 558
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May 2014
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Selling art on eBay: An unfortunate experience , by valentina on Apr 10, 2018 13:35:10 GMT 1, eBay is horrible. I abandoned the site months ago. Terrible.
eBay is horrible. I abandoned the site months ago. Terrible.
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Masong
Junior Member
Posts • 2,209
Likes • 2,860
March 2017
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Selling art on eBay: An unfortunate experience , by Masong on Apr 10, 2018 13:44:03 GMT 1, Just wanted to share a recent (and unfortunate) selling experience on eBay. Sold a 3D - In the Lab print on eBay to free up funds for another purchase. The day after the buyer received it, she requested a refund. She kept insisting it was not signed by 3D, even though the POW website, where I bought it from, indicated ‘signed and numbered by the artist’. Further, she kept stating “I wanted an original silkscreen” and told eBay that my print was a “copy”. I guess some people are clueless. Now I am hoping I receive the same ‘pristine’ print in the same condition I sent it Long story short, anyone at anytime can request a refund even though you state ‘No Refunds’ and apparently can lie through their teeth. Anyone else have a similar experience? Cheers.
Unfortunately whether it right or wrong you should just except the return and hope you receive it back in the same condition. If it goes to a dispute and they claim it’s a copy they will get a full refund even if they haven’t sent it back to you. You’ll then stand pretty much zero chance of getting it back.
Just wanted to share a recent (and unfortunate) selling experience on eBay. Sold a 3D - In the Lab print on eBay to free up funds for another purchase. The day after the buyer received it, she requested a refund. She kept insisting it was not signed by 3D, even though the POW website, where I bought it from, indicated ‘signed and numbered by the artist’. Further, she kept stating “I wanted an original silkscreen” and told eBay that my print was a “copy”. I guess some people are clueless. Now I am hoping I receive the same ‘pristine’ print in the same condition I sent it Long story short, anyone at anytime can request a refund even though you state ‘No Refunds’ and apparently can lie through their teeth. Anyone else have a similar experience? Cheers. Unfortunately whether it right or wrong you should just except the return and hope you receive it back in the same condition. If it goes to a dispute and they claim it’s a copy they will get a full refund even if they haven’t sent it back to you. You’ll then stand pretty much zero chance of getting it back. |
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GMA
Junior Member
Posts • 1,962
Likes • 2,994
October 2015
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Selling art on eBay: An unfortunate experience , by GMA on Apr 10, 2018 13:48:59 GMT 1, Just wanted to share a recent (and unfortunate) selling experience on eBay. Sold a 3D - In the Lab print on eBay to free up funds for another purchase. The day after the buyer received it, she requested a refund. She kept insisting it was not signed by 3D, even though the POW website, where I bought it from, indicated ‘signed and numbered by the artist’. Further, she kept stating “I wanted an original silkscreen” and told eBay that my print was a “copy”. I guess some people are clueless. Now I am hoping I receive the same ‘pristine’ print in the same condition I sent it Long story short, anyone at anytime can request a refund even though you state ‘No Refunds’ and apparently can lie through their teeth. Anyone else have a similar experience? Cheers. Unfortunately whether it right or wrong you should just except the return and hope you receive it back in the same condition. If it goes to a dispute and they claim it’s a copy they will get a full refund even if they haven’t sent it back to you. You’ll then stand pretty much zero chance of getting it back.
I wouldn't say Zero chance, if you have their address I think a visit would be on the cards if anyone tried to swindle me out of the money AND print 
Just wanted to share a recent (and unfortunate) selling experience on eBay. Sold a 3D - In the Lab print on eBay to free up funds for another purchase. The day after the buyer received it, she requested a refund. She kept insisting it was not signed by 3D, even though the POW website, where I bought it from, indicated ‘signed and numbered by the artist’. Further, she kept stating “I wanted an original silkscreen” and told eBay that my print was a “copy”. I guess some people are clueless. Now I am hoping I receive the same ‘pristine’ print in the same condition I sent it Long story short, anyone at anytime can request a refund even though you state ‘No Refunds’ and apparently can lie through their teeth. Anyone else have a similar experience? Cheers. Unfortunately whether it right or wrong you should just except the return and hope you receive it back in the same condition. If it goes to a dispute and they claim it’s a copy they will get a full refund even if they haven’t sent it back to you. You’ll then stand pretty much zero chance of getting it back. I wouldn't say Zero chance, if you have their address I think a visit would be on the cards if anyone tried to swindle me out of the money AND print |
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gd79
Junior Member
Posts • 1,129
Likes • 1,220
September 2015
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Selling art on eBay: An unfortunate experience , by gd79 on Apr 10, 2018 13:55:25 GMT 1, It works the other way though
I purchased a 'mint' bank note that came with a dinged corner. Seller refused to believe it was not mint. I returned it, and was then told I had shipped to the wrong return address (the label was printed automatically by eBay).
Refund process was easy, even though the seller refused.
It works the other way though
I purchased a 'mint' bank note that came with a dinged corner. Seller refused to believe it was not mint. I returned it, and was then told I had shipped to the wrong return address (the label was printed automatically by eBay).
Refund process was easy, even though the seller refused.
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sczoso
New Member
Posts • 128
Likes • 26
May 2017
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Selling art on eBay: An unfortunate experience , by sczoso on Apr 10, 2018 13:58:08 GMT 1, Just wanted to share a recent (and unfortunate) selling experience on eBay. Sold a 3D - In the Lab print on eBay to free up funds for another purchase. The day after the buyer received it, she requested a refund. She kept insisting it was not signed by 3D, even though the POW website, where I bought it from, indicated ‘signed and numbered by the artist’. Further, she kept stating “I wanted an original silkscreen” and told eBay that my print was a “copy”. I guess some people are clueless. Now I am hoping I receive the same ‘pristine’ print in the same condition I sent it Long story short, anyone at anytime can request a refund even though you state ‘No Refunds’ and apparently can lie through their teeth. Anyone else have a similar experience? Cheers. Unfortunately whether it right or wrong you should just except the return and hope you receive it back in the same condition. If it goes to a dispute and they claim it’s a copy they will get a full refund even if they haven’t sent it back to you. You’ll then stand pretty much zero chance of getting it back.
Thanks for your input. Processing refund now, and I will begin my prayer that it is in the same condition. However, eVay informed me that it goes both ways with SELLER protection.
Just wanted to share a recent (and unfortunate) selling experience on eBay. Sold a 3D - In the Lab print on eBay to free up funds for another purchase. The day after the buyer received it, she requested a refund. She kept insisting it was not signed by 3D, even though the POW website, where I bought it from, indicated ‘signed and numbered by the artist’. Further, she kept stating “I wanted an original silkscreen” and told eBay that my print was a “copy”. I guess some people are clueless. Now I am hoping I receive the same ‘pristine’ print in the same condition I sent it Long story short, anyone at anytime can request a refund even though you state ‘No Refunds’ and apparently can lie through their teeth. Anyone else have a similar experience? Cheers. Unfortunately whether it right or wrong you should just except the return and hope you receive it back in the same condition. If it goes to a dispute and they claim it’s a copy they will get a full refund even if they haven’t sent it back to you. You’ll then stand pretty much zero chance of getting it back. Thanks for your input. Processing refund now, and I will begin my prayer that it is in the same condition. However, eVay informed me that it goes both ways with SELLER protection. |
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sczoso
New Member
Posts • 128
Likes • 26
May 2017
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Selling art on eBay: An unfortunate experience , by sczoso on Apr 10, 2018 13:59:03 GMT 1, eBay is horrible. I abandoned the site months ago. Terrible.
Planning on doing the same, in addition to Paypal. Can you say FEES?!
eBay is horrible. I abandoned the site months ago. Terrible. Planning on doing the same, in addition to Paypal. Can you say FEES?! |
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dhrleuk
New Member
Posts • 46
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September 2016
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Selling art on eBay: An unfortunate experience , by dhrleuk on Apr 10, 2018 14:21:28 GMT 1, eBay is horrible. I abandoned the site months ago. Terrible. Planning on doing the same, in addition to Paypal. Can you say FEES?!
But what to use instead of Paypal?
eBay is horrible. I abandoned the site months ago. Terrible. Planning on doing the same, in addition to Paypal. Can you say FEES?! But what to use instead of Paypal? |
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sczoso
New Member
Posts • 128
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May 2017
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Selling art on eBay: An unfortunate experience , by sczoso on Apr 10, 2018 14:26:56 GMT 1, Planning on doing the same, in addition to Paypal. Can you say FEES?! But what to use instead of Paypal?
Venmo.
ps POW confirmed via email that they were signed by 3D.
Planning on doing the same, in addition to Paypal. Can you say FEES?! But what to use instead of Paypal? Venmo. ps POW confirmed via email that they were signed by 3D. |
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sufsean
Junior Member
Posts • 1,314
Likes • 655
August 2013
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Selling art on eBay: An unfortunate experience , by sufsean on Apr 10, 2018 14:37:02 GMT 1, Had similar experience. Dispute went through paypal and they denied it countless times even though I provided everything they needed.
I even had to get an appraisal from gallery to prove value. It was an absolute nightmare. In my case, they shipped it back damaged. I got half the value back, but it took MONTHS and hours on the phone with their terrible customer service.
That's why Ebay is scary.
Had similar experience. Dispute went through paypal and they denied it countless times even though I provided everything they needed.
I even had to get an appraisal from gallery to prove value. It was an absolute nightmare. In my case, they shipped it back damaged. I got half the value back, but it took MONTHS and hours on the phone with their terrible customer service.
That's why Ebay is scary.
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Selling art on eBay: An unfortunate experience , by Happy Shopper on Apr 10, 2018 14:40:13 GMT 1, Was it signed? POW wrote "signed" on the recent Bast rerelease, but they weren't. Thanks for the reply. It had the “3D” on the bottom left of the print. It is also an old edition, so could we actually tell given that the marker has had 8+ years to dry? (Semi-serious) Also, crazy how they could lie about it being signed.
Easy to compare pictures of an unsigned version, or show one signed differently, to prove it's not part of the print and an actual signature.
Was it signed? POW wrote "signed" on the recent Bast rerelease, but they weren't. Thanks for the reply. It had the “3D” on the bottom left of the print. It is also an old edition, so could we actually tell given that the marker has had 8+ years to dry? (Semi-serious) Also, crazy how they could lie about it being signed. Easy to compare pictures of an unsigned version, or show one signed differently, to prove it's not part of the print and an actual signature. |
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GMA
Junior Member
Posts • 1,962
Likes • 2,994
October 2015
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Selling art on eBay: An unfortunate experience , by GMA on Apr 10, 2018 14:42:41 GMT 1, I find it ludicrous how someone can purchase something using Paypal and upto 18 months after the purchase can dispute it. I'm not crazy am I? Pretty sure those are the rules.
*Edit, I just googled and it says 180 days. Still, 6 months!
I find it ludicrous how someone can purchase something using Paypal and upto 18 months after the purchase can dispute it. I'm not crazy am I? Pretty sure those are the rules.
*Edit, I just googled and it says 180 days. Still, 6 months!
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Masong
Junior Member
Posts • 2,209
Likes • 2,860
March 2017
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Selling art on eBay: An unfortunate experience , by Masong on Apr 10, 2018 14:44:21 GMT 1, I find it ludicrous how someone can purchase something using Paypal and upto 18 months after the purchase can dispute it. I'm not crazy am I? Pretty sure those are the rules.
I thought it was 180 days but either way it’s a pisstake
I find it ludicrous how someone can purchase something using Paypal and upto 18 months after the purchase can dispute it. I'm not crazy am I? Pretty sure those are the rules. I thought it was 180 days but either way it’s a pisstake |
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sczoso
New Member
Posts • 128
Likes • 26
May 2017
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Selling art on eBay: An unfortunate experience , by sczoso on Apr 10, 2018 14:48:16 GMT 1, Thanks for the reply. It had the “3D” on the bottom left of the print. It is also an old edition, so could we actually tell given that the marker has had 8+ years to dry? (Semi-serious) Also, crazy how they could lie about it being signed. Easy to compare pictures of an unsigned version, or show one signed differently, to prove it's not part of the print and an actual signature.
There were other editions other than the signed and numbered /600 sold by POW? 🤔
Thanks for the reply. It had the “3D” on the bottom left of the print. It is also an old edition, so could we actually tell given that the marker has had 8+ years to dry? (Semi-serious) Also, crazy how they could lie about it being signed. Easy to compare pictures of an unsigned version, or show one signed differently, to prove it's not part of the print and an actual signature. There were other editions other than the signed and numbered /600 sold by POW? 🤔 |
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Deleted
Posts • 0
Likes •
January 1970
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Selling art on eBay: An unfortunate experience , by Deleted on Apr 10, 2018 14:49:44 GMT 1, I thought buyers only had 30 days to ask for a refund and not 180? I always wait at least a month before taking any money out of PayPal as I kind of assume it’s not really mine until that time is up. On a general point though, I will always try and do a face to face cash deal as it makes life so much easier.
As to the OP’s experience, was this a recent 3D purchase, if it was I’d imagine sympathy from most members on here will be in short supply.
I thought buyers only had 30 days to ask for a refund and not 180? I always wait at least a month before taking any money out of PayPal as I kind of assume it’s not really mine until that time is up. On a general point though, I will always try and do a face to face cash deal as it makes life so much easier.
As to the OP’s experience, was this a recent 3D purchase, if it was I’d imagine sympathy from most members on here will be in short supply.
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Selling art on eBay: An unfortunate experience , by Happy Shopper on Apr 10, 2018 14:53:08 GMT 1, Easy to compare pictures of an unsigned version, or show one signed differently, to prove it's not part of the print and an actual signature. There were other editions other than the signed and numbered /600 sold by POW? 🤔
No. Just saying you can compare the signatures on other signed ones (take some grabs of the other ones on ebay), or show that in the unsigned ones the "3D" isn't there at all... and so demonstrate that it IS a signature, and not part of the print.
EDIT: Sorry, I'm not sure if there is an unsigned edition (just lots of POW releases had both, back in the day). But you can still compare the signatures on other signed ones.
Easy to compare pictures of an unsigned version, or show one signed differently, to prove it's not part of the print and an actual signature. There were other editions other than the signed and numbered /600 sold by POW? 🤔 No. Just saying you can compare the signatures on other signed ones (take some grabs of the other ones on ebay), or show that in the unsigned ones the "3D" isn't there at all... and so demonstrate that it IS a signature, and not part of the print. EDIT: Sorry, I'm not sure if there is an unsigned edition (just lots of POW releases had both, back in the day). But you can still compare the signatures on other signed ones. |
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sczoso
New Member
Posts • 128
Likes • 26
May 2017
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Selling art on eBay: An unfortunate experience , by sczoso on Apr 10, 2018 14:58:38 GMT 1, There were other editions other than the signed and numbered /600 sold by POW? 🤔 No. Just saying you can compare the signatures on other signed ones (take some grabs of the other ones on ebay), or show that in the unsigned ones the "3D" isn't there at all... and so demonstrate that it IS a signature, and not part of the print.
Gotcha! Will do, and POW has confirmed the prints were signed by 3D. Glad to see them still helping customers post-closing sale.
There were other editions other than the signed and numbered /600 sold by POW? 🤔 No. Just saying you can compare the signatures on other signed ones (take some grabs of the other ones on ebay), or show that in the unsigned ones the "3D" isn't there at all... and so demonstrate that it IS a signature, and not part of the print. Gotcha! Will do, and POW has confirmed the prints were signed by 3D. Glad to see them still helping customers post-closing sale. |
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GMA
Junior Member
Posts • 1,962
Likes • 2,994
October 2015
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Selling art on eBay: An unfortunate experience , by GMA on Apr 10, 2018 15:01:15 GMT 1, I find it ludicrous how someone can purchase something using Paypal and upto 18 months after the purchase can dispute it. I'm not crazy am I? Pretty sure those are the rules. I thought it was 180 days but either way it’s a pisstake
Yeah you're right, it is 180 days. I had a quick check too. Imagine this then, someone buys a piece from eBay, nicely framed. They receive it, put it on the wall for four months and then decide to open a dispute and get their money back. Can't stand it. 6 months is definitely taking the piss.
I find it ludicrous how someone can purchase something using Paypal and upto 18 months after the purchase can dispute it. I'm not crazy am I? Pretty sure those are the rules. I thought it was 180 days but either way it’s a pisstake Yeah you're right, it is 180 days. I had a quick check too. Imagine this then, someone buys a piece from eBay, nicely framed. They receive it, put it on the wall for four months and then decide to open a dispute and get their money back. Can't stand it. 6 months is definitely taking the piss. |
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Selling art on eBay: An unfortunate experience , by Poppy Sunshine on Apr 10, 2018 15:22:39 GMT 1, Are they claiming the refund through eBay or Paypal?
Seem to remember the last time I had some grief it was an eBay claim and I could accept the return but didn’t need to complete the refund until the item was safely back with me.
The purchaser had to pay the return postage and had to send by signature post for proof of delivery.
This may all depend on whether you completed a returns policy and whether you’re registered as a business or not.
On a slightly separate issue after eBay shut me down for the third time last year I gave up on them.
Very long story but I was closed down 3 times in 12 years with each individual account having somewhere between 3000 and 5000 feedback.
As others have said, hours, weeks and months on the phone and email to idiots who seemingly don’t understand English just led me to believe that they look for excuses to kick you out when it suits them.
One of the most frustrating businesses in the world to deal with and too massive to be concerned about any comeback.
PayPal are just as bad.
Are they claiming the refund through eBay or Paypal?
Seem to remember the last time I had some grief it was an eBay claim and I could accept the return but didn’t need to complete the refund until the item was safely back with me.
The purchaser had to pay the return postage and had to send by signature post for proof of delivery.
This may all depend on whether you completed a returns policy and whether you’re registered as a business or not.
On a slightly separate issue after eBay shut me down for the third time last year I gave up on them.
Very long story but I was closed down 3 times in 12 years with each individual account having somewhere between 3000 and 5000 feedback.
As others have said, hours, weeks and months on the phone and email to idiots who seemingly don’t understand English just led me to believe that they look for excuses to kick you out when it suits them.
One of the most frustrating businesses in the world to deal with and too massive to be concerned about any comeback.
PayPal are just as bad.
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hobbs
Artist
New Member
Posts • 16
Likes • 13
March 2018
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Selling art on eBay: An unfortunate experience , by hobbs on Apr 10, 2018 15:27:23 GMT 1, Just for curiousness's sake, because I'm not in the know about 99.99999% of anything relating to street artists, why would there be a lack of sympathy if it was a recent purchase?
Just for curiousness's sake, because I'm not in the know about 99.99999% of anything relating to street artists, why would there be a lack of sympathy if it was a recent purchase? |
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soupy
Junior Member
Posts • 2,108
Likes • 2,611
April 2014
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Selling art on eBay: An unfortunate experience , by soupy on Apr 10, 2018 15:31:37 GMT 1, (1) if your listing pics and description are accurate you can easily "refuse" the refund as the item sent matches photos and all desription.
(2) simply having a "no refunds/returns" policy doesn't really fly if buyer files an issue via ebay. ebay wants buyers to be happy so they keep returning to ebay.
(3) proving a signature should be easy..... do you see a signature? if yes.... it is signed. if not... it is not.
(4) if you claimed it was a silkscreen in your description (in the lab is not a silkscreen) .... then you are wrong and the buyer can claim that "item not as described". those 3D prints (in lab, europe, et) are just printed posters (not silkscreens)
(1) if your listing pics and description are accurate you can easily "refuse" the refund as the item sent matches photos and all desription.
(2) simply having a "no refunds/returns" policy doesn't really fly if buyer files an issue via ebay. ebay wants buyers to be happy so they keep returning to ebay.
(3) proving a signature should be easy..... do you see a signature? if yes.... it is signed. if not... it is not.
(4) if you claimed it was a silkscreen in your description (in the lab is not a silkscreen) .... then you are wrong and the buyer can claim that "item not as described". those 3D prints (in lab, europe, et) are just printed posters (not silkscreens)
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sczoso
New Member
Posts • 128
Likes • 26
May 2017
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Selling art on eBay: An unfortunate experience , by sczoso on Apr 10, 2018 15:42:44 GMT 1, (1) if your listing pics and description are accurate you can easily "refuse" the refund as the item sent matches photos and all desription. (2) simply having a "no refunds/returns" policy doesn't really fly if buyer files an issue via ebay. ebay wants buyers to be happy so they keep returning to ebay. (3) proving a signature should be easy..... do you see a signature? if yes.... it is signed. if not... it is not. (4) if you claimed it was a silkscreen in your description (in the lab is not a silkscreen) .... then you are wrong and the buyer can claim that "item not as described". those 3D prints (in lab, europe, et) are just printed posters (not silkscreens)
Thanks!
eBay did not give me an option to refuse refund (not sure why!).
The print definitely has a signature on it. Sent pic of signature and POW email stating it was signed, and buyer still said, “You will see the print itself was not signed just the original piece was signed.“ LOL
The world is filled with rather dense folks, no doubt!
(1) if your listing pics and description are accurate you can easily "refuse" the refund as the item sent matches photos and all desription. (2) simply having a "no refunds/returns" policy doesn't really fly if buyer files an issue via ebay. ebay wants buyers to be happy so they keep returning to ebay. (3) proving a signature should be easy..... do you see a signature? if yes.... it is signed. if not... it is not. (4) if you claimed it was a silkscreen in your description (in the lab is not a silkscreen) .... then you are wrong and the buyer can claim that "item not as described". those 3D prints (in lab, europe, et) are just printed posters (not silkscreens) Thanks! eBay did not give me an option to refuse refund (not sure why!). The print definitely has a signature on it. Sent pic of signature and POW email stating it was signed, and buyer still said, “You will see the print itself was not signed just the original piece was signed.“ LOL The world is filled with rather dense folks, no doubt! |
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soupy
Junior Member
Posts • 2,108
Likes • 2,611
April 2014
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Selling art on eBay: An unfortunate experience , by soupy on Apr 10, 2018 15:46:11 GMT 1, you can't flat out refuse a refund and cancel a buyers return/refund request. if they open an issue with ebay, then you have to try to work it out with the buyer. if you can't, then ebay steps in and becomes the judge/jury. typically they side with buyers (as previously mentioned) unless you presented everything correctly in the pics and description.
you can't flat out refuse a refund and cancel a buyers return/refund request. if they open an issue with ebay, then you have to try to work it out with the buyer. if you can't, then ebay steps in and becomes the judge/jury. typically they side with buyers (as previously mentioned) unless you presented everything correctly in the pics and description.
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Pysgod
Junior Member
Posts • 1,677
Likes • 1,347
December 2016
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Selling art on eBay: An unfortunate experience , by Pysgod on Apr 10, 2018 16:00:15 GMT 1, MAYBE YOU SHOULD HELP EVERYONE ELSE OUT AND STATE THEIR EBAY ACCOUNT NAME SO OTHERS CAN SIMPLY NOT SELL TO THIS WOMAN...
MAYBE YOU SHOULD HELP EVERYONE ELSE OUT AND STATE THEIR EBAY ACCOUNT NAME SO OTHERS CAN SIMPLY NOT SELL TO THIS WOMAN...
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irl1
Full Member
Posts • 9,274
Likes • 9,381
December 2017
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Selling art on eBay: An unfortunate experience , by irl1 on Apr 10, 2018 17:01:22 GMT 1, Unfortunately whether it right or wrong you should just except the return and hope you receive it back in the same condition. If it goes to a dispute and they claim it’s a copy they will get a full refund even if they haven’t sent it back to you. You’ll then stand pretty much zero chance of getting it back. Thanks for your input. Processing refund now, and I will begin my prayer that it is in the same condition. However, eVay informed me that it goes both ways with SELLER protection.
urbanartassociation.com/thread/149903/paypal-return-policy-read-all
Unfortunately whether it right or wrong you should just except the return and hope you receive it back in the same condition. If it goes to a dispute and they claim it’s a copy they will get a full refund even if they haven’t sent it back to you. You’ll then stand pretty much zero chance of getting it back. Thanks for your input. Processing refund now, and I will begin my prayer that it is in the same condition. However, eVay informed me that it goes both ways with SELLER protection. If you are 100% sure what you sent was right, do not give a refund or they will send a different one back. Or like what happened me, an empty box full of rubbish! If you can take your funds out of paypal to your bank do it now then close it. This way you can wait until you see what you get back. The scammers know the paypal refund rule inside out. If they claim its fake or not what was advertised they can claim a refund and you can do noting about it. Read this thread for more information...... urbanartassociation.com/thread/149903/paypal-return-policy-read-all |
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Deleted
Posts • 0
Likes •
January 1970
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Selling art on eBay: An unfortunate experience , by Deleted on Apr 10, 2018 18:34:06 GMT 1, Just for curiousness's sake, because I'm not in the know about 99.99999% of anything relating to street artists, why would there be a lack of sympathy if it was a recent purchase?
Because on here buying to sell, i.e. flipping is not or certainly has historically not been the done thing on here.
Just for curiousness's sake, because I'm not in the know about 99.99999% of anything relating to street artists, why would there be a lack of sympathy if it was a recent purchase? Because on here buying to sell, i.e. flipping is not or certainly has historically not been the done thing on here. |
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ToonKiller
New Member
Posts • 218
Likes • 141
November 2013
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Selling art on eBay: An unfortunate experience , by ToonKiller on Apr 10, 2018 18:53:02 GMT 1, Since I started using the option of charging a fee for returns I haven’t had once since. But that doesn’t look like it would’ve discouraged the situation the OP was in.
Since I started using the option of charging a fee for returns I haven’t had once since. But that doesn’t look like it would’ve discouraged the situation the OP was in.
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chevyav53
Junior Member
Posts • 1,356
Likes • 1,134
August 2017
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Selling art on eBay: An unfortunate experience , by chevyav53 on Apr 10, 2018 18:53:41 GMT 1, Was it signed? POW wrote "signed" on the recent Bast rerelease, but they weren't. Thanks for the reply. It had the “3D” on the bottom left of the print. It is also an old edition, so could we actually tell given that the marker has had 8+ years to dry? (Semi-serious) Also, crazy how they could lie about it being signed.
No where did you say "Yes" it is signed which leave's doubt and wiggle room. You need to be clear and state the artist signs his prints with his Moniker 3D as seen here, and provide pictures. You can't be vague. You do have pictures of your piece before sending it right? Any where it is clearly live ink?
Was it signed? POW wrote "signed" on the recent Bast rerelease, but they weren't. Thanks for the reply. It had the “3D” on the bottom left of the print. It is also an old edition, so could we actually tell given that the marker has had 8+ years to dry? (Semi-serious) Also, crazy how they could lie about it being signed. If you are going to dispute it you can't respond to Ebay/Paypal as you did to Happy's question or you will lose. No where did you say "Yes" it is signed which leave's doubt and wiggle room. You need to be clear and state the artist signs his prints with his Moniker 3D as seen here, and provide pictures. You can't be vague. You do have pictures of your piece before sending it right? Any where it is clearly live ink? |
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