mrizzle
Junior Member
๐จ๏ธ 2,215
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January 2016
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Shipping Art โข UK, USA, Asia, Europe, Australia, by mrizzle on Jan 20, 2021 18:56:44 GMT 1, Sorry to briefly derail, I wonder, if sending something to a framer for example, do you insure for the price you paid or the replacement value (if higher)?
Sorry to briefly derail, I wonder, if sending something to a framer for example, do you insure for the price you paid or the replacement value (if higher)?
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rogerwu99
New Member
๐จ๏ธ 141
๐๐ป 93
April 2017
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Shipping Art โข UK, USA, Asia, Europe, Australia, by rogerwu99 on Jan 20, 2021 18:58:47 GMT 1, Sorry to briefly derail, I wonder, if sending something to a framer for example, do you insure for the price you paid or the replacement value (if higher)?
Sorry to briefly derail, I wonder, if sending something to a framer for example, do you insure for the price you paid or the replacement value (if higher)? Depending on what it is, price you paid ... very hard to prove replacement value to insurance companies (again depends on what it is) |
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Icecream Man
New Member
๐จ๏ธ 262
๐๐ป 363
November 2019
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Shipping Art โข UK, USA, Asia, Europe, Australia, by Icecream Man on Jan 20, 2021 18:58:51 GMT 1, Sorry to briefly derail, I wonder, if sending something to a framer for example, do you insure for the price you paid or the replacement value (if higher)?
I go with replacement value.
Sorry to briefly derail, I wonder, if sending something to a framer for example, do you insure for the price you paid or the replacement value (if higher)? I go with replacement value. |
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mrizzle
Junior Member
๐จ๏ธ 2,215
๐๐ป 3,498
January 2016
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Shipping Art โข UK, USA, Asia, Europe, Australia, by mrizzle on Jan 20, 2021 19:30:17 GMT 1, Sorry to briefly derail, I wonder, if sending something to a framer for example, do you insure for the price you paid or the replacement value (if higher)? Depending on what it is, price you paid ... very hard to prove replacement value to insurance companies (again depends on what it is)
Say for example my Nick Smith Simpsons print which I paid ยฃ595 for. There are several on eBay from ยฃ1485 upwards. Would an insurer accept this as proof of replacement value should I insure it for that figure rather than the price I paid? What would they require to be satisfied that theyโre not being swindled. Past auction results etc, listings in galleries etc?
Sorry to briefly derail, I wonder, if sending something to a framer for example, do you insure for the price you paid or the replacement value (if higher)? Depending on what it is, price you paid ... very hard to prove replacement value to insurance companies (again depends on what it is) Say for example my Nick Smith Simpsons print which I paid ยฃ595 for. There are several on eBay from ยฃ1485 upwards. Would an insurer accept this as proof of replacement value should I insure it for that figure rather than the price I paid? What would they require to be satisfied that theyโre not being swindled. Past auction results etc, listings in galleries etc? |
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Morfx
Junior Member
๐จ๏ธ 2,873
๐๐ป 3,100
May 2013
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Shipping Art โข UK, USA, Asia, Europe, Australia, by Morfx on Jan 20, 2021 19:36:50 GMT 1, Depending on what it is, price you paid ... very hard to prove replacement value to insurance companies (again depends on what it is) Say for example my Nick Smith Simpsons print which I paid ยฃ595 for. There are several on eBay from ยฃ1485 upwards. Would an insurer accept this as proof of replacement value should I insure it for that figure rather than the price I paid? What would they require to be satisfied that theyโre not being swindled. Past auction results etc, listings in galleries etc?
You insure it for the price it would cost to replace it.
Depending on what it is, price you paid ... very hard to prove replacement value to insurance companies (again depends on what it is) Say for example my Nick Smith Simpsons print which I paid ยฃ595 for. There are several on eBay from ยฃ1485 upwards. Would an insurer accept this as proof of replacement value should I insure it for that figure rather than the price I paid? What would they require to be satisfied that theyโre not being swindled. Past auction results etc, listings in galleries etc? You insure it for the price it would cost to replace it. |
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Shipping Art โข UK, USA, Asia, Europe, Australia, by John The Badgers on Jan 20, 2021 19:41:05 GMT 1, Depending on what it is, price you paid ... very hard to prove replacement value to insurance companies (again depends on what it is) Say for example my Nick Smith Simpsons print which I paid ยฃ595 for. There are several on eBay from ยฃ1485 upwards. Would an insurer accept this as proof of replacement value should I insure it for that figure rather than the price I paid? What would they require to be satisfied that theyโre not being swindled. Past auction results etc, listings in galleries etc?
Definitely with Morfx Mrizzle,
It would be the cost to replace it.
I queried this point with Hiscox, and they advised they would use things like current auction results etc to determine what they would pay out.
Depending on what it is, price you paid ... very hard to prove replacement value to insurance companies (again depends on what it is) Say for example my Nick Smith Simpsons print which I paid ยฃ595 for. There are several on eBay from ยฃ1485 upwards. Would an insurer accept this as proof of replacement value should I insure it for that figure rather than the price I paid? What would they require to be satisfied that theyโre not being swindled. Past auction results etc, listings in galleries etc?
Definitely with Morfx Mrizzle,
It would be the cost to replace it.
I queried this point with Hiscox, and they advised they would use things like current auction results etc to determine what they would pay out.
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rogerwu99
New Member
๐จ๏ธ 141
๐๐ป 93
April 2017
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Shipping Art โข UK, USA, Asia, Europe, Australia, by rogerwu99 on Jan 20, 2021 19:41:53 GMT 1, Yes, in this scenario I agree with you on replacement value (of course your premium will be more expensive)
Yes, in this scenario I agree with you on replacement value (of course your premium will be more expensive)
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Shipping Art โข UK, USA, Asia, Europe, Australia, by John The Badgers on Jan 20, 2021 19:46:23 GMT 1, Hello! I am shipping a package with flight logistics from US to UK and deciding if I should insure the art or not. It would be about $1,200 to insure and is shipping with DHL. How do you think about insurance? Thanks in advance!
As I am old and very cynical, and wouldn't trust an insurance company as far as I could throw them, I would be all over the DHL insurance cover just so that its making sure you are properly covered?
Are there any clauses on the packing, pre-pick up condition, excesses? What's the delivery policy, proof of delivery etc? I would just want it nailed down, especially as you are paying such a premium.
Hope all works out for you.
Hello! I am shipping a package with flight logistics from US to UK and deciding if I should insure the art or not. It would be about $1,200 to insure and is shipping with DHL. How do you think about insurance? Thanks in advance!
As I am old and very cynical, and wouldn't trust an insurance company as far as I could throw them, I would be all over the DHL insurance cover just so that its making sure you are properly covered?
Are there any clauses on the packing, pre-pick up condition, excesses? What's the delivery policy, proof of delivery etc? I would just want it nailed down, especially as you are paying such a premium.
Hope all works out for you.
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Deleted
๐จ๏ธ 0
๐๐ป
January 1970
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Shipping Art โข UK, USA, Asia, Europe, Australia, by Deleted on Jan 20, 2021 20:20:39 GMT 1, Hello! I am shipping a package with flight logistics from US to UK and deciding if I should insure the art or not. It would be about $1,200 to insure and is shipping with DHL. How do you think about insurance? Thanks in advance!
As I am old and very cynical, and wouldn't trust an insurance company as far as I could throw them, I would be all over the DHL insurance cover just so that its making sure you are properly covered?
Are there any clauses on the packing, pre-pick up condition, excesses? What's the delivery policy, proof of delivery etc? I would just want it nailed down, especially as you are paying such a premium.
Hope all works out for you.
Hello! I am shipping a package with flight logistics from US to UK and deciding if I should insure the art or not. It would be about $1,200 to insure and is shipping with DHL. How do you think about insurance? Thanks in advance!
As I am old and very cynical, and wouldn't trust an insurance company as far as I could throw them, I would be all over the DHL insurance cover just so that its making sure you are properly covered?
Are there any clauses on the packing, pre-pick up condition, excesses? What's the delivery policy, proof of delivery etc? I would just want it nailed down, especially as you are paying such a premium.
Hope all works out for you.
Agreed |
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Hubble Bubble
Junior Member
๐จ๏ธ 4,116
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December 2010
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Shipping Art โข UK, USA, Asia, Europe, Australia, by Hubble Bubble on Jan 20, 2021 20:33:22 GMT 1, Hello! I am shipping a package with flight logistics from US to UK and deciding if I should insure the art or not. It would be about $1,200 to insure and is shipping with DHL. How do you think about insurance? Thanks in advance!
Hello! I am shipping a package with flight logistics from US to UK and deciding if I should insure the art or not. It would be about $1,200 to insure and is shipping with DHL. How do you think about insurance? Thanks in advance! I'm surprised you're asking tbh? Insurance at $1,200 must equate to a value of something like $100,000 plus. So, yes... insure it. If that's not the case then DHL are taking the piss and you need to cover it via another insurance provider. |
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Shipping Art โข UK, USA, Asia, Europe, Australia, by John The Badgers on Jan 20, 2021 20:34:20 GMT 1, Can I also add, have a bit of experience of shippers through work, non-art things, use people like DHL, Fedex/TNT internationally, and domestic shippers like DPD, APC etc.
We ship reasonably high value items, and when I have looked at their respective liability covers, never give me loads of confidence/value for money?
Is there options to look at 'specialist' art shippers? If you are being quoted that kind of premium, surely there must me other options, companies that are specialising in looking after this value of art? Perhaps help with packing/crating etc?
Can I also add, have a bit of experience of shippers through work, non-art things, use people like DHL, Fedex/TNT internationally, and domestic shippers like DPD, APC etc.
We ship reasonably high value items, and when I have looked at their respective liability covers, never give me loads of confidence/value for money?
Is there options to look at 'specialist' art shippers? If you are being quoted that kind of premium, surely there must me other options, companies that are specialising in looking after this value of art? Perhaps help with packing/crating etc?
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Shipping Art โข UK, USA, Asia, Europe, Australia, by John The Badgers on Jan 20, 2021 20:37:35 GMT 1, I think our posts at the same time Hubblebubble, and totally agree, I wouldn't be paying DHL 1200 bucks for insurance, surely far better options.
I think our posts at the same time Hubblebubble, and totally agree, I wouldn't be paying DHL 1200 bucks for insurance, surely far better options.
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mrizzle
Junior Member
๐จ๏ธ 2,215
๐๐ป 3,498
January 2016
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Shipping Art โข UK, USA, Asia, Europe, Australia, by mrizzle on Jan 20, 2021 21:46:38 GMT 1, Say for example my Nick Smith Simpsons print which I paid ยฃ595 for. There are several on eBay from ยฃ1485 upwards. Would an insurer accept this as proof of replacement value should I insure it for that figure rather than the price I paid? What would they require to be satisfied that theyโre not being swindled. Past auction results etc, listings in galleries etc?
Definitely with Morfx Mrizzle,
It would be the cost to replace it.
I queried this pointย with Hiscox, and they advised they would use things like current auction results etc to determine what they would pay out.
Thank you John The Badgers. A very helpful and much appreciated response. Thank you.
Say for example my Nick Smith Simpsons print which I paid ยฃ595 for. There are several on eBay from ยฃ1485 upwards. Would an insurer accept this as proof of replacement value should I insure it for that figure rather than the price I paid? What would they require to be satisfied that theyโre not being swindled. Past auction results etc, listings in galleries etc?
Definitely with Morfx Mrizzle,
It would be the cost to replace it.
I queried this pointย with Hiscox, and they advised they would use things like current auction results etc to determine what they would pay out.
Thank you John The Badgers. A very helpful and much appreciated response. Thank you. |
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ap0
New Member
๐จ๏ธ 196
๐๐ป 68
August 2020
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Shipping Art โข UK, USA, Asia, Europe, Australia, by ap0 on Jan 20, 2021 23:07:01 GMT 1, Sorry to jump on the thread but I have a related question... Say the object you're shipping is worth around $1.000, would you trust the insurance provided by the shipping company?
For example UPS asks you the value of the item you're shipping and apparently offers insurance to cover up to that price (upon paying a small premium), does anybody have any experience with them?
Sorry to jump on the thread but I have a related question... Say the object you're shipping is worth around $1.000, would you trust the insurance provided by the shipping company?
For example UPS asks you the value of the item you're shipping and apparently offers insurance to cover up to that price (upon paying a small premium), does anybody have any experience with them?
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Shipping Art โข UK, USA, Asia, Europe, Australia, by We Have Your Prints on Jan 20, 2021 23:22:48 GMT 1, If the value is indeed $100,000, ish I wouldn't be using using normal couriers. Have a search in your country for fineart shippers that deal with galleries, museums, art shows etc.
These companies normally have the art in their possession the entire time, on their vans etc. and can advise on crating the art for maximum protection.
For a recent shipment from UK to US the charge for insurance was 5% of the artwork value. Expensive but worth it
If the value is indeed $100,000, ish I wouldn't be using using normal couriers. Have a search in your country for fineart shippers that deal with galleries, museums, art shows etc.
These companies normally have the art in their possession the entire time, on their vans etc. and can advise on crating the art for maximum protection.
For a recent shipment from UK to US the charge for insurance was 5% of the artwork value. Expensive but worth it
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Dust Buster
New Member
๐จ๏ธ 289
๐๐ป 289
March 2017
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Shipping Art โข UK, USA, Asia, Europe, Australia, by Dust Buster on Jan 21, 2021 3:04:06 GMT 1, Has anyone successfully filed an insurance claim with USPS, UPS, etc? I had something break during shipping with UPS, and to file a claim the recipient has to hold onto the original packaging, they send someone out to inspect it, on top of other criteria being met, and at that point I just said screw it.
Has anyone successfully filed an insurance claim with USPS, UPS, etc? I had something break during shipping with UPS, and to file a claim the recipient has to hold onto the original packaging, they send someone out to inspect it, on top of other criteria being met, and at that point I just said screw it.
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Shipping Art โข UK, USA, Asia, Europe, Australia, by We Have Your Prints on Jan 21, 2021 11:18:37 GMT 1, We rarely insure prints as we can often replace them when necessary, and so can put a nominal value on the customs form but recently sold a Roman Klonek to the US for ยฃ700 can t replace it, the edition is only 8, insurance via transglobal express is 2% of value but I discovered when I live chatted to them they have changed the policy for artwork and now only insure for loss not damage at all. So just make very sure what you are actually paying for, photograph or video the packing process too. As mentioned on this forum firms like Flight Logistics are great and will pack for you but we are talking big money, and we are all about prints for the people : )
We rarely insure prints as we can often replace them when necessary, and so can put a nominal value on the customs form but recently sold a Roman Klonek to the US for ยฃ700 can t replace it, the edition is only 8, insurance via transglobal express is 2% of value but I discovered when I live chatted to them they have changed the policy for artwork and now only insure for loss not damage at all. So just make very sure what you are actually paying for, photograph or video the packing process too. As mentioned on this forum firms like Flight Logistics are great and will pack for you but we are talking big money, and we are all about prints for the people : ) A lot of the insurance policies will only cover art for loss and not damage - always read the T&C's |
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Shipping Art โข UK, USA, Asia, Europe, Australia, by We Have Your Prints on Jan 21, 2021 11:24:50 GMT 1, Has anyone successfully filed an insurance claim with USPS, UPS, etc? I had something break during shipping with UPS, and to file a claim the recipient has to hold onto the original packaging, they send someone out to inspect it, on top of other criteria being met, and at that point I just said screw it.
Fortunately the receiver contacted me straight away with photos of the packaging and damage. UPS collected it for inspection the next day and approved the claim the day after.
Not a user friendly website - so ended up having to call them  
Has anyone successfully filed an insurance claim with USPS, UPS, etc? I had something break during shipping with UPS, and to file a claim the recipient has to hold onto the original packaging, they send someone out to inspect it, on top of other criteria being met, and at that point I just said screw it. I am just finishing his process with UPS for a recent shipment to Austria that arrived damaged. Fortunately the receiver contacted me straight away with photos of the packaging and damage. UPS collected it for inspection the next day and approved the claim the day after. Not a user friendly website - so ended up having to call them |
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tuftynuts
New Member
๐จ๏ธ 163
๐๐ป 37
January 2007
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Shipping Art โข UK, USA, Asia, Europe, Australia, by tuftynuts on Jan 21, 2021 11:30:52 GMT 1, Hello! I am shipping a package with flight logistics from US to UK and deciding if I should insure the art or not. It would be about $1,200 to insure and is shipping with DHL. How do you think about insurance? Thanks in advance!
Hello! I am shipping a package with flight logistics from US to UK and deciding if I should insure the art or not. It would be about $1,200 to insure and is shipping with DHL. How do you think about insurance? Thanks in advance! It would be cheaper to fly it over yourself and take it as hand luggage. |
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Argiebaji
Junior Member
๐จ๏ธ 3,015
๐๐ป 1,183
June 2008
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Shipping Art โข UK, USA, Asia, Europe, Australia, by Argiebaji on Jan 21, 2021 11:35:16 GMT 1, I think a relevant follow up question should be ..
Has anyone here successfully received an insurance payout for Art damage in transit?
I think a relevant follow up question should be ..
Has anyone here successfully received an insurance payout for Art damage in transit?
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Dive Jedi
Junior Member
๐จ๏ธ 6,194
๐๐ป 9,453
October 2015
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Shipping Art โข UK, USA, Asia, Europe, Australia, by Dive Jedi on Jan 21, 2021 11:40:53 GMT 1, I think a relevant follow up question should be .. Has anyone here successfully received an insurance payout for Art damage in transit?
I'm in the middle of a claim with TNT now ; broken glass of a frame.
Will report back. 
I think a relevant follow up question should be .. Has anyone here successfully received an insurance payout for Art damage in transit? I have had a couple of full refunds when packages got lost with DHL. I'm in the middle of a claim with TNT now ; broken glass of a frame. Will report back. |
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Shipping Art โข UK, USA, Asia, Europe, Australia, by charles bukowski on Jan 21, 2021 11:46:49 GMT 1,
I sent a client a framed work that arrived damaged, carrier by post, after 2 months of waiting, with sending of photos, invoice and insurance of 700 โฌ, I got my full refund
I sent a client a framed work that arrived damaged, carrier by post, after 2 months of waiting, with sending of photos, invoice and insurance of 700 โฌ, I got my full refund
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Dive Jedi
Junior Member
๐จ๏ธ 6,194
๐๐ป 9,453
October 2015
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Shipping Art โข UK, USA, Asia, Europe, Australia, by Dive Jedi on Jan 25, 2021 15:06:14 GMT 1, I think a relevant follow up question should be .. Has anyone here successfully received an insurance payout for Art damage in transit?
They say that damage needs to be reported when it is delivered.
Since my package was delivered to a buidling concierge, he of course did not open it
or knew what was arriving.
When the buyer got home, he inmediately heard there was broken glass inside.
But since it was later on the day, TNT says they do not need to pay damages.
Surely the delivery guy must have heard there was broken glass inside as well.....
This is of course completely ridicoulous. Are you supposed to have the delivery guy waiting at your door
until you unpack the package? ? ? Complete bull sh!t.
You pay an extra insurance fee and then you get this when you have damage.
Shameful......
Not done with this yet. I'll hunt them down until I get my money back.....
I think a relevant follow up question should be .. Has anyone here successfully received an insurance payout for Art damage in transit? So heard back from TNT. They say that damage needs to be reported when it is delivered. Since my package was delivered to a buidling concierge, he of course did not open it or knew what was arriving. When the buyer got home, he inmediately heard there was broken glass inside. But since it was later on the day, TNT says they do not need to pay damages. Surely the delivery guy must have heard there was broken glass inside as well..... This is of course completely ridicoulous. Are you supposed to have the delivery guy waiting at your door until you unpack the package? ? ? Complete bull sh!t. You pay an extra insurance fee and then you get this when you have damage. Shameful...... Not done with this yet. I'll hunt them down until I get my money back..... |
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Shipping Art โข UK, USA, Asia, Europe, Australia, by Lroy on Jan 25, 2021 15:16:59 GMT 1, I think a relevant follow up question should be .. Has anyone here successfully received an insurance payout for Art damage in transit? So heard back from TNT. They say that damage needs to be reported when it is delivered. Since my package was delivered to a buidling concierge, he of course did not open it or knew what was arriving. When the buyer got home, he inmediately heard there was broken glass inside. But since it was later on the day, TNT says they do not need to pay damages. Surely the delivery guy must have heard there was broken glass inside as well..... This is of course completely ridicoulous. Are you supposed to have the delivery guy waiting at your door until you unpack the package? ? ? Complete bull sh!t. You pay an extra insurance fee and then you get this when you have damage. Shameful...... Not done with this yet. I'll hunt them down until I get my money back.....
I think a relevant follow up question should be .. Has anyone here successfully received an insurance payout for Art damage in transit? So heard back from TNT. They say that damage needs to be reported when it is delivered. Since my package was delivered to a buidling concierge, he of course did not open it or knew what was arriving. When the buyer got home, he inmediately heard there was broken glass inside. But since it was later on the day, TNT says they do not need to pay damages. Surely the delivery guy must have heard there was broken glass inside as well..... This is of course completely ridicoulous. Are you supposed to have the delivery guy waiting at your door until you unpack the package? ? ? Complete bull sh!t. You pay an extra insurance fee and then you get this when you have damage. Shameful...... Not done with this yet. I'll hunt them down until I get my money back..... Well, I know about insurance... Not winning... They can say a lot of things and if customs are looking in the pack.... well, I have ship to a member here without insurance as It was a "gift" , maybe should I ? ... It's problematic these inscurances.. and these new rules, hate them... |
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Dive Jedi
Junior Member
๐จ๏ธ 6,194
๐๐ป 9,453
October 2015
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Shipping Art โข UK, USA, Asia, Europe, Australia, by Dive Jedi on Jan 25, 2021 15:26:09 GMT 1, I started to stalk the General Manager on LinkedIn.....
They hate that! LOL
I usually get my money back somehow.
Benefit of having nothing else to do.....
I started to stalk the General Manager on LinkedIn.....
They hate that! LOL
I usually get my money back somehow.
Benefit of having nothing else to do.....
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Argiebaji
Junior Member
๐จ๏ธ 3,015
๐๐ป 1,183
June 2008
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Shipping Art โข UK, USA, Asia, Europe, Australia, by Argiebaji on Jan 25, 2021 15:31:37 GMT 1, Stick with it DJ .. They are a tough nut to crack! GL
Stick with it DJ .. They are a tough nut to crack! GL
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Dive Jedi
Junior Member
๐จ๏ธ 6,194
๐๐ป 9,453
October 2015
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Shipping Art โข UK, USA, Asia, Europe, Australia, by Dive Jedi on Jan 25, 2021 15:39:14 GMT 1, Stick with it DJ .. They are a tough nut to crack! GL
Stick with it DJ .. They are a tough nut to crack! GL When dealing with big companies that try to screw me I'm like a total nut on crack ! LOL |
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Shipping Art โข UK, USA, Asia, Europe, Australia, by brownhillsteve on Jan 28, 2021 17:15:47 GMT 1, Obtaining a one off transit policy is tricky! Some Art Collectors policies will offer Worldwide all risk cover, but it has to be taken out on an annual basis.
I work at Brownhill Insurance, the Hiscox policy we offer is on a Worldwide basis, it would just be a questions of referring to the Underwriter.
Try here:
loveartinsurance.co.uk/
Obtaining a one off transit policy is tricky! Some Art Collectors policies will offer Worldwide all risk cover, but it has to be taken out on an annual basis. I work at Brownhill Insurance, the Hiscox policy we offer is on a Worldwide basis, it would just be a questions of referring to the Underwriter. Try here: loveartinsurance.co.uk/ |
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Shipping Art โข UK, USA, Asia, Europe, Australia, by We Have Your Prints on Jan 28, 2021 20:56:30 GMT 1, These do one off shipments or annual policies - I have not used them myself
www.fineinsurance.co.uk/shipping-art/
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Dive Jedi
Junior Member
๐จ๏ธ 6,194
๐๐ป 9,453
October 2015
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Shipping Art โข UK, USA, Asia, Europe, Australia, by Dive Jedi on Feb 2, 2021 9:42:23 GMT 1, TNT didn't want to pay my damage, because it wasn't reported to them at arrival.
It was a frame with glass. The package looked fine, but the glass was broken.
I didn't accept their decision, so made a complaint about that.
Now they came back and said their insurance wouldn't cover any damage
to breakable items. Even if it was claimed right away at arrival.
Which led me to think and go back to the basics.......
IT's THEIR JOB TO DELIVER PACKAGES SAFELY !!
WHY do we have to pay insurance in the first place FOR THEM TO DO THEIR JOB ? ? ? ?
If you bring your car to the garage for repairs, you don't pay insurance in case they don't
fix the car or scratch it. You don't pay insurance for your baker to bake proper bread.....
WHY are we paying an insurance fee for them TO DO THEIR F#CKING JOB ? ? ? ?
TNT didn't want to pay my damage, because it wasn't reported to them at arrival.
It was a frame with glass. The package looked fine, but the glass was broken.
I didn't accept their decision, so made a complaint about that.
Now they came back and said their insurance wouldn't cover any damage
to breakable items. Even if it was claimed right away at arrival.
Which led me to think and go back to the basics.......
IT's THEIR JOB TO DELIVER PACKAGES SAFELY !!
WHY do we have to pay insurance in the first place FOR THEM TO DO THEIR JOB ? ? ? ?
If you bring your car to the garage for repairs, you don't pay insurance in case they don't
fix the car or scratch it. You don't pay insurance for your baker to bake proper bread.....
WHY are we paying an insurance fee for them TO DO THEIR F#CKING JOB ? ? ? ?
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