|
|
UK Import Customs Charges ๐ฌ๐ง, by Acme Thunderer on Mar 19, 2022 19:54:06 GMT 1, Not the way I wanted to go, but now filed a PayPal claim for goods not received explaining the 20% 5% vat charge.. Will keep you updated on how this turns out.
Not the way I wanted to go, but now filed a PayPal claim for goods not received explaining the 20% 5% vat charge.. Will keep you updated on how this turns out. Could that penalise the person/gallery you brought from instead of DHL? |
|
|
|
UK Import Customs Charges ๐ฌ๐ง, by Funny Farmiom on Mar 19, 2022 20:38:37 GMT 1, Not the way I wanted to go, but now filed a PayPal claim for goods not received explaining the 20% 5% vat charge.. Will keep you updated on how this turns out. Could that penalise the person/gallery you brought from instead of DHL?
Not the way I wanted to go, but now filed a PayPal claim for goods not received explaining the 20% 5% vat charge.. Will keep you updated on how this turns out. Could that penalise the person/gallery you brought from instead of DHL? Iโd imagine they will turn that down as import tax etc is always the buyers responsibility and not the sellers. There is the argument that something was not correctly labelled as art but again unless you specified this to the seller then again it kind of falls back on you. I wish Iโd ensured the gallery had listed my item as original art but instead it was marked as โDecorative/ Sculptureโ so from that perspective Iโve lost the fight. Youโd hope galleries would know better by now but when purchasing from a different country descriptions can get muddled and then we get screwed. Iโve opted for DHL to send the HMRC amendment on my behalf, itโs ยฃ45 I shouldnโt have to lose but my time and stress levels are worth more than that and if it reduces my bill from ยฃ173 to ยฃ85 including this fee so at least Iโm better off ๐ |
|
pippyt75
Junior Member
๐จ๏ธ 1,010
๐๐ป 1,265
March 2015
|
UK Import Customs Charges ๐ฌ๐ง, by pippyt75 on Mar 21, 2022 21:21:36 GMT 1, Hang in there is my advice. I got a shitty letter from the collection agency and the additional charge from DHL. Eventually I got the correct invoice and the โfineโ cancelled. Try and escalate it. Ask politely to talk to the line manager of whoever youโre talking to and try and keep it civil and theyโre generally more responsive.
Hang in there is my advice. I got a shitty letter from the collection agency and the additional charge from DHL. Eventually I got the correct invoice and the โfineโ cancelled. Try and escalate it. Ask politely to talk to the line manager of whoever youโre talking to and try and keep it civil and theyโre generally more responsive.
|
|
|
|
UK Import Customs Charges ๐ฌ๐ง, by ThatWasClose on Nov 12, 2022 8:57:03 GMT 1, Hi
I apologise if there is a thread already dedicated to this but I couldn't find it.
I bought a print in Hong Kong and I have had a message from DHL asking for 20% import duty. In the past I have only paid 5%. Would anyone have any information or the correct import code I should give DHL? Any information gratefully received.
Thank you.
Hi
I apologise if there is a thread already dedicated to this but I couldn't find it.
I bought a print in Hong Kong and I have had a message from DHL asking for 20% import duty. In the past I have only paid 5%. Would anyone have any information or the correct import code I should give DHL? Any information gratefully received.
Thank you.
|
|
|
|
UK Import Customs Charges ๐ฌ๐ง, by Pete the Post on Nov 12, 2022 9:12:36 GMT 1, Hi I apologise if there is a thread already dedicated to this but I couldn't find it. I bought a print in Hong Kong and I have had a message from DHL asking for 20% import duty. In the past I have only paid 5%. Would anyone have any information or the correct import code I should give DHL? Any information gratefully received. Thank you.
Your right, it should be 5% in almost all cases for art, but maybe not art tat. What did you import?.
One thing on your side, my experiences of calling to sort this i seem to remember being easy with DHL. IF it was fedex/tnt it took me a year to get them to sort it. Call them, they will probs just adjust it for you.
Hi I apologise if there is a thread already dedicated to this but I couldn't find it. I bought a print in Hong Kong and I have had a message from DHL asking for 20% import duty. In the past I have only paid 5%. Would anyone have any information or the correct import code I should give DHL? Any information gratefully received. Thank you. Your right, it should be 5% in almost all cases for art, but maybe not art tat. What did you import?. One thing on your side, my experiences of calling to sort this i seem to remember being easy with DHL. IF it was fedex/tnt it took me a year to get them to sort it. Call them, they will probs just adjust it for you. |
|
dullahmo
New Member
๐จ๏ธ 154
๐๐ป 91
January 2022
|
UK Import Customs Charges ๐ฌ๐ง, by dullahmo on Dec 31, 2022 11:46:06 GMT 1, I bought a print from heritage auctions, shipped by FedEx in July.
I paid 20% VAT. I`ve probably sent about 80 emails now trying to chase up a refund and given up. They just don`t reply once they`ve taken the payment.
Calling them up is no good.
They won`t even respond when I ask for the GB / MRN number so that I can claim from HMRC myself.
I bought a print from heritage auctions, shipped by FedEx in July.
I paid 20% VAT. I`ve probably sent about 80 emails now trying to chase up a refund and given up. They just don`t reply once they`ve taken the payment.
Calling them up is no good.
They won`t even respond when I ask for the GB / MRN number so that I can claim from HMRC myself.
|
|
|
|
|
|
UK Import Customs Charges ๐ฌ๐ง, by its all about me on Dec 31, 2022 12:55:43 GMT 1, In my experience, all courier companies are a nightmare when the wrong import tax has been applied. My advice would be to treat them like idiots. Tell them exactly word-for-word what they need to put on the customs declaration form, including item description and the import tariff code, often referred to as the HS code. For prints, this is 970290. For sculptures, it is 970390. You should then hopefully get the 5% tax applied rather than 20%.
In my experience, all courier companies are a nightmare when the wrong import tax has been applied. My advice would be to treat them like idiots. Tell them exactly word-for-word what they need to put on the customs declaration form, including item description and the import tariff code, often referred to as the HS code. For prints, this is 970290. For sculptures, it is 970390. You should then hopefully get the 5% tax applied rather than 20%.
|
|
radnatic
New Member
๐จ๏ธ 124
๐๐ป 82
February 2019
|
UK Import Customs Charges ๐ฌ๐ง, by radnatic on Feb 13, 2024 11:38:51 GMT 1, I need pls some advice regarding the jungle of VAT, import duty etc.
I would like to buy a print from a brithish auction house and I have to import it to Germany
The auctions house charges 25% buyers premium on the hammer price PLUS VAT.
So far so good.
In addition to that how much import sales tax and customs do I have to pay in Germany? Is there a way to get the payed VAT back?
I need pls some advice regarding the jungle of VAT, import duty etc.
I would like to buy a print from a brithish auction house and I have to import it to Germany
The auctions house charges 25% buyers premium on the hammer price PLUS VAT.
So far so good.
In addition to that how much import sales tax and customs do I have to pay in Germany? Is there a way to get the payed VAT back?
|
|
PC Baby
New Member
๐จ๏ธ 373
๐๐ป 615
October 2023
|
UK Import Customs Charges ๐ฌ๐ง, by PC Baby on Feb 13, 2024 12:45:08 GMT 1, Once you've arranged shipping of the item, ask the shipping company to confirm to the auction house export abroad and then ask the auction house to re-issue their invoice with zero VAT - all before settlement!
Then you pay the applicable Customs Charges upon import into Germany.
Once you've arranged shipping of the item, ask the shipping company to confirm to the auction house export abroad and then ask the auction house to re-issue their invoice with zero VAT - all before settlement!
Then you pay the applicable Customs Charges upon import into Germany.
|
|
ak1
New Member
๐จ๏ธ 363
๐๐ป 231
May 2014
|
UK Import Customs Charges ๐ฌ๐ง, by ak1 on Feb 13, 2024 13:17:14 GMT 1, I've completely given up buying anything from the UK to EU after I had to return a piece of art. As mentioned the courier company work out and charge the VAT and import duties. In my experience, it's difficult to get an exact cost from them and because I returned an item, it took 8 months of emails to finally get them to return duty owed. Never again.
I've completely given up buying anything from the UK to EU after I had to return a piece of art. As mentioned the courier company work out and charge the VAT and import duties. In my experience, it's difficult to get an exact cost from them and because I returned an item, it took 8 months of emails to finally get them to return duty owed. Never again.
|
|
radnatic
New Member
๐จ๏ธ 124
๐๐ป 82
February 2019
|
UK Import Customs Charges ๐ฌ๐ง, by radnatic on Feb 13, 2024 13:18:43 GMT 1, Unfortunately, this makes good offers completely unattractive.
Unfortunately, this makes good offers completely unattractive.
|
|
|
|
UK Import Customs Charges ๐ฌ๐ง, by John The Badgers on Feb 13, 2024 19:34:36 GMT 1, I would certainly agree with USB Radnatic.
Key here is that the Commercial Invoice is correct, and should be zero rated as you are based in Germany.
On the Commercial Invoice, should clearly state the Tariff Code for the item correctly, so that you then pay the correct amount of Customs Charges when it enters Germany.
It may be worth calling the auction house to clarify, I'm sure its not the first time they would have done this - all the best with sorting.
I would certainly agree with USB Radnatic.
Key here is that the Commercial Invoice is correct, and should be zero rated as you are based in Germany.
On the Commercial Invoice, should clearly state the Tariff Code for the item correctly, so that you then pay the correct amount of Customs Charges when it enters Germany.
It may be worth calling the auction house to clarify, I'm sure its not the first time they would have done this - all the best with sorting.
|
|
radnatic
New Member
๐จ๏ธ 124
๐๐ป 82
February 2019
|
UK Import Customs Charges ๐ฌ๐ง, by radnatic on Feb 13, 2024 20:19:48 GMT 1, thank you! that helps
thank you! that helps
|
|
ca
Junior Member
๐จ๏ธ 1,925
๐๐ป 2,375
March 2011
|
UK Import Customs Charges ๐ฌ๐ง, by ca on Apr 25, 2024 3:36:10 GMT 1, Sent a bunch of prints with DHL from Canada to UK (tate ward) and now stuck in customs. Why are UK customs such a pain? Any advice on what I can do to get them released?
Sent a bunch of prints with DHL from Canada to UK (tate ward) and now stuck in customs. Why are UK customs such a pain? Any advice on what I can do to get them released?
|
|
|
|
|
|
UK Import Customs Charges ๐ฌ๐ง, by its all about me on Apr 25, 2024 11:12:11 GMT 1, Sent a bunch of prints with DHL from Canada to UK (tate ward) and now stuck in customs. Why are UK customs such a pain? Any advice on what I can do to get them released?
You need to chase up DHL. But good luck with that. They consistently ignore customers in my experience.
Sent a bunch of prints with DHL from Canada to UK (tate ward) and now stuck in customs. Why are UK customs such a pain? Any advice on what I can do to get them released? As far as I know, DHL do their own custom clearance. So this is the fault of DHL not HMRC. You need to chase up DHL. But good luck with that. They consistently ignore customers in my experience. |
|
ca
Junior Member
๐จ๏ธ 1,925
๐๐ป 2,375
March 2011
|
UK Import Customs Charges ๐ฌ๐ง, by ca on Apr 25, 2024 12:58:22 GMT 1, Sent a bunch of prints with DHL from Canada to UK (tate ward) and now stuck in customs. Why are UK customs such a pain? Any advice on what I can do to get them released? As far as I know, DHL do their own custom clearance. So this is the fault of DHL not HMRC. You need to chase up DHL. But good luck with that. They consistently ignore customers in my experience.
Sent a bunch of prints with DHL from Canada to UK (tate ward) and now stuck in customs. Why are UK customs such a pain? Any advice on what I can do to get them released? As far as I know, DHL do their own custom clearance. So this is the fault of DHL not HMRC. You need to chase up DHL. But good luck with that. They consistently ignore customers in my experience. But itโs not like DHL have their own custom agents? DHL attempts to clear and then HMRC decides if itโs a go or not? DHL telling me they donโt control this and we just have to waitโฆ |
|
|
|
UK Import Customs Charges ๐ฌ๐ง, by its all about me on Apr 25, 2024 13:26:06 GMT 1, As far as I know, DHL do their own custom clearance. So this is the fault of DHL not HMRC. You need to chase up DHL. But good luck with that. They consistently ignore customers in my experience. But itโs not like DHL have their own custom agents? DHL attempts to clear and then HMRC decides if itโs a go or not? DHL telling me they donโt control this and we just have to waitโฆ
As far as I know, DHL do their own custom clearance. So this is the fault of DHL not HMRC. You need to chase up DHL. But good luck with that. They consistently ignore customers in my experience. But itโs not like DHL have their own custom agents? DHL attempts to clear and then HMRC decides if itโs a go or not? DHL telling me they donโt control this and we just have to waitโฆ Sorry. I didn't explain myself very well. HMRC flag up the customs charges to be paid but it is DHL that puts through the charges and move the parcel through the system. They then notify the recipient the amount they need to pay. The recipient pays DHL not HMRC. It sounds to me like DHL are making excuses. |
|
topper
New Member
๐จ๏ธ 306
๐๐ป 437
February 2023
|
UK Import Customs Charges ๐ฌ๐ง, by topper on Apr 25, 2024 13:59:33 GMT 1, As far as I know, DHL do their own custom clearance. So this is the fault of DHL not HMRC. You need to chase up DHL. But good luck with that. They consistently ignore customers in my experience. But itโs not like DHL have their own custom agents? DHL attempts to clear and then HMRC decides if itโs a go or not? DHL telling me they donโt control this and we just have to waitโฆ
No matter what tax code has been put on there, if they're limited editions it should be 5% and that's all you owe. I've had issues in the past but got it sorted.
As far as I know, DHL do their own custom clearance. So this is the fault of DHL not HMRC. You need to chase up DHL. But good luck with that. They consistently ignore customers in my experience. But itโs not like DHL have their own custom agents? DHL attempts to clear and then HMRC decides if itโs a go or not? DHL telling me they donโt control this and we just have to waitโฆ Make sure they charge you 5% and not 20%. No matter what tax code has been put on there, if they're limited editions it should be 5% and that's all you owe. I've had issues in the past but got it sorted. |
|
alberti
New Member
๐จ๏ธ 157
๐๐ป 116
February 2023
|
UK Import Customs Charges ๐ฌ๐ง, by alberti on Apr 25, 2024 14:14:30 GMT 1, Some courier companies are absolutely crap. But, then again, so are some art galleries when they fill out the customs declaration form. I've bought from galleries who have put as the item description, the title of the artwork. When the item is described as "fight for a dream" then you are asking for trouble! It could literally be anything! Which is the point I was trying to make above Mooncub. The onus very much on the seller, i.e. the gallery to complete things correctly. I deal with international shipments at work (not art), and all boils down to the Commercial Invoice raised. Very specific what you have to put on here, as mentioned, Tariff/Commodity Codes, values, contact details of receiver, and certain statements. You should easily be able to check this before sending, if I was buying from abroad, I would definitely ask to see it before they upload to DHL/TNT etc, surely this would save a whole world of pain. If this not done correctly, I can see why the carriers applying different import/export charges. Hope you get sorted funnyfarmiom. 
Some courier companies are absolutely crap. But, then again, so are some art galleries when they fill out the customs declaration form. I've bought from galleries who have put as the item description, the title of the artwork. When the item is described as "fight for a dream" then you are asking for trouble! It could literally be anything! Which is the point I was trying to make above Mooncub. The onus very much on the seller, i.e. the gallery to complete things correctly. I deal with international shipments at work (not art), and all boils down to the Commercial Invoice raised. Very specific what you have to put on here, as mentioned, Tariff/Commodity Codes, values, contact details of receiver, and certain statements. You should easily be able to check this before sending, if I was buying from abroad, I would definitely ask to see it before they upload to DHL/TNT etc, surely this would save a whole world of pain. If this not done correctly, I can see why the carriers applying different import/export charges. Hope you get sorted funnyfarmiom. Worst I got was a gallery sending me a giveaway and putting a value of 90 GBP.... while items were available in their shop at 45GBP. Never understood why they did this, they were may be hoping custom agents to buy from the shop next day thinking they had a deal |
|
|
|
UK Import Customs Charges ๐ฌ๐ง, by John The Badgers on Apr 25, 2024 15:11:01 GMT 1, But itโs not like DHL have their own custom agents? DHL attempts to clear and then HMRC decides if itโs a go or not? DHL telling me they donโt control this and we just have to waitโฆ Make sure they charge you 5% and not 20%. No matter what tax code has been put on there, if they're limited editions it should be 5% and that's all you owe. I've had issues in the past but got it sorted.
Trouble with that Topper is that the shippers are only going by what has been put on the Commercial Invoice.
This more often than not uploaded onto the shippers portal.
They wont be checking the parcel to see if its a limited edition, they will simply go by the paperwork.
So if the code/details wrong on there, you will get charged incorrectly.
As above, I would definitely check the Commercial Invoice before its uploaded.
But itโs not like DHL have their own custom agents? DHL attempts to clear and then HMRC decides if itโs a go or not? DHL telling me they donโt control this and we just have to waitโฆ Make sure they charge you 5% and not 20%. No matter what tax code has been put on there, if they're limited editions it should be 5% and that's all you owe. I've had issues in the past but got it sorted. Trouble with that Topper is that the shippers are only going by what has been put on the Commercial Invoice. This more often than not uploaded onto the shippers portal. They wont be checking the parcel to see if its a limited edition, they will simply go by the paperwork. So if the code/details wrong on there, you will get charged incorrectly. As above, I would definitely check the Commercial Invoice before its uploaded. |
|
|
|
UK Import Customs Charges ๐ฌ๐ง, by Acme Thunderer on Apr 25, 2024 15:17:27 GMT 1, Iโve got DHL to amend their invoice before (from 20% to 5% when all documents were done correctly). Luckily for me they delivered the item before payment. It took months to sort, but I kept photographic evidence of everything and I badgered them so when they chased me I could prove I was chasing them (this is what helped me win my case). The entire company is useless but they will back down if you prove you are right.
Iโve got DHL to amend their invoice before (from 20% to 5% when all documents were done correctly). Luckily for me they delivered the item before payment. It took months to sort, but I kept photographic evidence of everything and I badgered them so when they chased me I could prove I was chasing them (this is what helped me win my case). The entire company is useless but they will back down if you prove you are right.
|
|
|
|
UK Import Customs Charges ๐ฌ๐ง, by Eastend Boy 13 on Aug 21, 2024 20:26:59 GMT 1, Hi All,
Can someone point me to the thread that used to advise people how to reclaim tax when they'd paid @20% rather than @5% please? I can't find the thread that I've seen before.
Thanks.
Hi All,
Can someone point me to the thread that used to advise people how to reclaim tax when they'd paid @20% rather than @5% please? I can't find the thread that I've seen before.
Thanks.
|
|
|
|
|
|
UK Import Customs Charges ๐ฌ๐ง, by Eastend Boy 13 on Aug 22, 2024 11:00:59 GMT 1, Anyone?
Anyone? |
|
|
|
UK Import Customs Charges ๐ฌ๐ง, by its all about me on Aug 22, 2024 11:23:32 GMT 1, Are you resident in the UK? How did the parcel arrive? UK Parcel Force? Independent courier company? If so, which one?
Bear in mind, not all artworks qualify for the 5% rate.
Are you resident in the UK? How did the parcel arrive? UK Parcel Force? Independent courier company? If so, which one?
Bear in mind, not all artworks qualify for the 5% rate.
|
|
sarah1
New Member
๐จ๏ธ 21
๐๐ป 15
February 2023
|
|
|
|
|
UK Import Customs Charges ๐ฌ๐ง, by Eastend Boy 13 on Aug 22, 2024 13:41:37 GMT 1, Thank you - this is very useful, although it was the forum thread I was looking for, which gave people's latest experiences and advice about reclaiming...
Thank you - this is very useful, although it was the forum thread I was looking for, which gave people's latest experiences and advice about reclaiming... |
|
|
|
UK Import Customs Charges ๐ฌ๐ง, by Eastend Boy 13 on Aug 22, 2024 13:44:18 GMT 1, Are you resident in the UK? How did the parcel arrive? UK Parcel Force? Independent courier company? If so, which one? Bear in mind, not all artworks qualify for the 5% rate.
Are you resident in the UK? How did the parcel arrive? UK Parcel Force? Independent courier company? If so, which one? Bear in mind, not all artworks qualify for the 5% rate. Hi, I'm actually trying to assist a friend - the Print portfolio (D Shrigley) arrived from Hong Kong via DHL I believe - I purchased the same and wasn't charged, hence the desire to get a refund to 5% from 20% |
|
|
|
UK Import Customs Charges ๐ฌ๐ง, by its all about me on Aug 22, 2024 15:02:20 GMT 1, Are you resident in the UK? How did the parcel arrive? UK Parcel Force? Independent courier company? If so, which one? Bear in mind, not all artworks qualify for the 5% rate. Hi, I'm actually trying to assist a friend - the Print portfolio (D Shrigley) arrived from Hong Kong via DHL I believe - I purchased the same and wasn't charged, hence the desire to get a refund to 5% from 20%
Are you resident in the UK? How did the parcel arrive? UK Parcel Force? Independent courier company? If so, which one? Bear in mind, not all artworks qualify for the 5% rate. Hi, I'm actually trying to assist a friend - the Print portfolio (D Shrigley) arrived from Hong Kong via DHL I believe - I purchased the same and wasn't charged, hence the desire to get a refund to 5% from 20% If it was DHL then you need to contact DHL regarding a refund. There isn't a form you need to fill out but they will probably expect receipts etc and an explanation of why you think it qualifies for 5% VAT. To be honest, it's best to sort this sort of thing out *before* you pay the import charges. Trying to get a refund out of DHL is like trying to get blood out of a stone. But I wish you luck. I hope your friend has kept the DHL invoices, tracking number etc. as without them you probably don't have a hope in hell's chance. |
|
